Strategic Fitness
Through Alignment
Presentation Structure
About TAO
Our Clients
Preamble –On alignment
Defining Strategic Fitness
Our offerings
TAO Roles
Summary
The Parable of the Magnet
The TAO Team
About TAO
TAO Reason-for-being
Be a partner in creating
organisations where every
member
• Creates value,
• Feels valued and
•Continuously enhances the
organization capability to
engage with its context in
ways that inspire all its
stakeholders
TAO vision of the organisation
Business Alignment is a function of
Organisational Alignment and
Business Organisational Strategy
Organisational Alignment is a
function of Role Alignment and
Organisation Design
Role Alignment is a function of
Personal Alignment and Role & Task
Design
Personal Alignment is a function of
Identity and Life Role
Our Clients
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Our Clients
Illustrative Client List
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TCS
Infosys Technologies
Infinite Computer Solutions
Sun Microsystems…
Praj Industries
Bolts Condiments
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Akshya Homes
Ingersoll Rand
Orient Fashions
TATA Indicom
Reliance Industries Limited
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LMW
Shahi Exports
EPCOS
ITC Ltd
Texport Syndicate
Britannia Industries
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Murgappa Group
SAE
Claris Lifesciences
Shasun Chemicals & Drugs
Stumpp,Schuele & Somappa
Springs
Alignment and Transformation
Alignment and Leadership
Alignment and Optimization
Optimization
Shahi Exports
The Basis of the Japanese Management
Which requirements should be considered as most important in the
present efforts of the government in building Japanese industry? It
can neither be capital nor laws and regulations because both are
dead things in themselves and totally ineffective.
The spirit or willingness set both capital and regulations in motion.
If we attach weight to these three factors with respect to their
effectiveness, spirit / willingness should be assigned five parts, laws
and regulations four parts and capital no more than one part.
Kogyo Iken of 1884 - Maeda Masana
Preamble
On Alignment
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What is Alignment?-Business Aligner
and Innovation Potentials
Structure / VOS
Business World
MVA / CFROI/RSTR
1
2
Internal Realities / VOT
Technology world
1
3
4
EVA/ Knowledge Capital / QCD
2
Zones
4 Alignment flow and
Institutional practice
3 Problem solving and
Evolving practice
2 Insight and stress
1 : Inaccessible Potentials
2
3
3
3
1
2
1
Individuals / VOE
Employee world
OVA/ Social Capital / ESI
External Realities / VOC
Market world
CVA/ Market Share/ CSI
What is Alignment?
The Leadership Challenge
Creating order & rhythm in the
centrifugal and centripetal movements
of the 4 zones
VOS
1
2
VOT
1
3
2
4
Zone 1: Exploration; Research; Insight; Dream
and Discovery Energy Potential.
2
3
3
3
1
VOE
Vertical
Attunement
The Energy for
Creating Value
1
2
VOC
Horizontal
Alignment
The Process of
Creating Value
Zone 2: Dialogue; Experimentation; Practice;
Personal mastery; Mental models;
Organisational EQ; Coherence
and Convergence. Energy source.
Zone 3: Problem identification; Problem solving;
SEDAC; 6 Sigma; Team Learning;
Review and Recalibration. Energy
channels.
Zone 4: Converting ; Optimising; Delighting;
Kaizen; Team work; Control and
Co-ordination. Energy Deployment.
Unleashing Value through Alignment
Sample Actual Results
Apparels
Transformation
Accelerated change through TAO
People
Leadership Development & Culture
Throughput time
Cutting C to C time by 60%
Chemicals
Pharmaceuticals
Value Adding Ratio
+500%
Inventory
3 turns to 14 turns
Food Agro
R&D processes through DFSS
Accelerated Product Development
Software
Products and
Services
Quality (Rejects)
>20% to <.5% on to ppm
Overall Equipment Effectiveness
+40%
Process Routing
>1000 Feet to <20 Feet
FMCG
Factory Floor Space
>50% Reduction
New Product Development
Faster Development and launch to
market and culture building for
innovation
Engineering
Machine tools
Strategic Fitness
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Defining Strategic Fitness
Visible Value offerings
The symptoms of misalignment
Value Stream
Zone 3 & 4
Align and optimise
Value Chain
Sustained
Operational
Excellence through
Value Addition
Zone 2 & 3
Design and align
Sustained Business
Excellence through
Value Creation
Invisible Source of Value
The deep causes of misalignment
Value Potential
Zone 1 & 2
Dream and design
 “Work in the invisible world at least as hard as you do in the visible.” –
Jalal-ud-din-Rumi
Defining The TAO Way
Aligning Action
Aligning Systems
Value Stream
Zone 3 & 4
Align and optimise
Value Chain
Sustained
Operational
Excellence through
Value Addition
Zone 2 & 3
Design and align
Aligning Minds
Aligning Hearts
Sustained Business
Excellence through
Value Creation
Value Potential
Zone 1 & 2
Dream and design
The TAO principle of working with the invisible: Coherence in meaning making
leading to convergence in choice making ; Aligned systems, processes and
structures creates the platform for empowered and convergent action.
Our Offerings
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Sustained Business Excellence
through Value Creation
Aligning the Value Creation Process impacting EVA & MVA
Morphing the organisation through changing leadership
behaviour and organisational culture
Is the Organization Responsive to emerging business dynamics?
Attunement and Alignment
Culture of Commitment
Individuals Aligned to Strategy
Behaviour Attuned to Culture
Strategizing as a process
Strategic performance monitoring practices &
tactical correction
Performance Management as a planning process
Synergy through Teamwork
Good practices for Conflict Resolution
Team Learning and “Camp”
Hearts, Minds
& Systems
Sustained Business Excellence
through Value Creation
Is the Organization anticipating Change?
Converging Mental Models
Shared Vision
Coherent strategy
Is there requisite Leadership Capability to execute the Strategy?
Leadership Development Centres
Leadership Coaching
Is the Organization a Learning Organization?
Harnessing Tacit Knowledge
Culture of Dialogue
Shared expertise
Team-Oriented Problem Solving
Employee involvement
A culture of constant improvement
A culture of innovation
Hearts, Minds
& Systems
Sustained Business Excellence
through Value Creation
Consulting Approach
Partnering Organizations in managing transitionOrienting the organization to be anchored in the future and shape the
present
Translating vision into value offerings
Nurturing the Evolution of the Organization
Harmonizing Systems and Human Processes to ensure holistic unfolding of the
organization
Transforming Individual discontent into creative energy
Platforms for continuous dialogue
Establishing Self Designing Capabilities
Developing Organizational models to energize Revenue and Business
Models
Create Shared mental models to interpret emerging realities and design
appropriate action
Sustained Business Excellence
through Value Creation
Organization as is
Internal Champions
Top Management
PMS
Teach & Train
Coaching
Workshop:
Shared Road Map
TAO Assessment
TAO Team
Participant observers
Diagnosis
Based on TAO Tools
Questionnaires & Interview
Steering Group
Measures
Projects
Organization
Future state
Strategic fitness
Institutionalized learning
Self Designing
TAO Team
TAO Insight, Experience, Tools & Techniques
Transformational Outsourcing culminating in a transfer of key know-how
Software products designed by TAO to facilitate the process and capture
knowledge is under development
Case Studies
Sugar Industry
Transformation from a 40 crore unwanted child to a 350+ crore best
practice organisation
Food Industry
Transformation from a colonial tea garden into a professionally
managed model tea company
Pharma Industry
Turn around of a 25 crore loss making pharma company into a 120
crore profitable company
Designing the Organisation for Hi Performance and capability building
Software Industry
Culture transformation for a software giant through assessment,
design of organisational processes for mentoring; Coaching and
Leadership development for middle management.
Sustained Operational Excellence
through Value Addition
Consulting approach
Partnering Organizations on their journey to becoming world classLean Manufacturing, New Product Development, Lean Factory Design
Am I delighting my Customer?
Am I understanding customer needs
Am I improving my serving process continuously
Am I competing effectively in the marketplace?
Are the cost and delivery components of my
throughput better than competition
Am I bringing in new products that beat the
competition
How does my time to market compare with
competition
Am I continuously improving my operational
capabilities?
Am I innovating technology of value creation
Am I constantly optimising my cash to cash cycle
Action
Sustained Operational Excellence
through Value Addition
Aligning the Value Addition Process impacting P, Q, C, D, S, I, M
Morphing the organisation through changing the methods, processes and work
culture
Aligning Organizational Capability to world class benchmarks
Defining the key features of Operational Excellence and Aligning mind sets
Establishing the practice of continual improvement
Choosing appropriate benchmark frameworks e.g., Deming
Integrating Cross Functional Skills towards Effective Problem
Solving
Teaching Team oriented problem solving methods and tools e.g., SEDAC, Six
Sigma and Lean Tool kit
Establishing Link Responsibility Focus across the organization
Establishing Self Directed Problem Solving Teams
Empowering Champions to initiate and implement improvement projects.
Sustained Operational Excellence
through Value Addition
Organization as is
Internal Champions & CFT
Top Management
Workshop:
Shared Road Map
TAO Assessment
Participant observers
PMS
Teach & Train
Six Sigma, SEDAC, Lean Tool kit
Coaching
Diagnosis
Based on TAO Tools
And Benchmarks
Steering Group
Questionnaires & Interview
TAO Team
TAO Team
Measures
Projects
Organization
Future state
Strategic fitness
Institutionalized learning
Self Designing
TAO Insight, Experience, Tools & Techniques
Transformational Outsourcing culminating with a transfer of key know-how
Software products designed by TAO to facilitate the process and capture
knowledge
Case Studies
Manufacturing Sector
Transforming a loss making unit of a large multinational company into a best in
class model for the industry
Redesigning the R&D processes and creating capabilities to deploy Concurrent
design and Lean design
Operational turnaround through Lean implementation
Health Care
Work Place Transformation inventory 4 turns to 12 turns, dead investments into 3
crore/year revenue earner with no investments; SEDAC projects leading to a 20%
reduction in cost per SKU
Apparel Industry
Significant improvement in productivity, doubling of capacity through use of
Lean Manufacturing and FLAME TAO alignment methodology in one of top 10
export house.
Electronic components Industry
Lean Transformation making the company a bench mark among its different
divisions world wide with a culture of continuous and systematic improvement
– substantial improvement in top line and bottom line.
TAO Roles
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Personal Effectiveness
TAO brings its considerable experience in process
work and problem solving to organisations through
its training modules
Leadership Coaching
Leadership and Role effectiveness through theatre
Personal Unfolding and Role Effectiveness
Team Oriented Problem Solving
Based on an assessment of the needs of the client
organisation, these programmes will be customised
The TAO Roles
TAO Roles in the
consulting processes
Partner
Sutradhar
Catalyst
Coach
Educator
A partner in creating organisations where every
member of the organisation
 creates value
 feels valued
 continuously enhances the organizational
capability to engage with its context in ways
that inspires all its stakeholders
The TAO Mental Models
For Managing Change
Aligning the Organization
The Organization Maturity Model
Model for assessing organization, Benchmarking and
Business Planning
Aligning Leadership and Roles
The Tensegrity Mandala and Role Alignment
Model for designing Roles and Organization Structure
Aligning Membership and work
The Value Adding Position
Model for the creation of value and work design
Summary
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Summary
Our key focus is on two concepts
Alignment & Productivity
Alignment is the outcome of a constant quest for
Coherence -Where am I? Where are we?
Convergence -Why am I here? Why are we here?
Correspondence-Who am I? Who are we?
Productivity is the outcome of continuous
systematic improvement of all practices and
processes of the organization
Summary
TAO is a team of experts in designing, customizing and deploying
practices and tools that create and sustain Strategic Fitness through
Transformation, Alignment and Optimization
Strategic Fitness is the ability of the organization to be experienced as
Focused
Fast
Flexible
Friendly
Fun
These outcomes are achieved through developing internal practices that
foster readiness, resilience, reality appraisal, responsiveness, response
capability, relationship building and renewal. These Practices in turn are
embedded in tools and technology
Summary
The Parable of the Magnet
Any piece of iron can become a magnet.
Most do not live up to their potential because their
elemental “dipoles” are not aligned.
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Summary
The Parable of the Magnet
To make any piece of iron a magnet, these elemental
dipoles are aligned in a N-S direction by rhythmic
stroking employing a permanent magnet.
Transform
Align
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Optimize
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Summary
The Parable of the Magnet
The new magnet has a sense of direction.
N
S
It has “long range order” - the ability to
attract to itself iron pieces from a distance.
Every organisation has this potential
if it aligns itself.
Summary
The TAO Team
Chairman Emeritus: Dr. Ryuji Fukuda
Board Members: Indira J Parikh; N S Raghavan
S Badri Narayana
Raghu Ananthanarayanan
Gagandeep Singh
K S Narendran
Vandana Menon
Sharbori Gomes
Sreedher Kadambi
A team of mutually responsive functional specialists with a deep
knowledge of human processes
Summary
The TAO Team
TAO consultants invest time and effort in areas
other than business consulting
Process work – Sumedhas
Sustainable Development
Development of craft communities
Theatre
Education
Thank You