Business Case
ITT TECHNICAL INSTITUTE
North Charleston area Campus Address:
2431 W. Aviation Avenue
North Charleston, SC 29406
December 1, 2013
Submitted by: SMC Consulting
Shannon Canning (13209014), Project Manager
Approved by: Mindy Woolf, ITT PM333
Business Case
EXECUTIVE SUMMARY
The following document provides a Business Case for ITT Technical Institute to
be developed by SMC Consulting. The business case describes the background, key
assumption & constraints, cost-benefit analysis and risk assessment for the project.
(Executive Summary, 2005, p. 33)
RECOMMENDATION
“Given that a good rate of return is anticipated with no undue risk, it is
recommended to proceed with this project.” (Recommendation, 2005, p. 15)
AIM OF THE PROJECT
The aim of the project is to redesign the ITT Technical Institute North Charleston
Area Campus employee lunch room with an opening date in January 2015.
BACKGROUND
“The ITT Technical Institute is an institution of higher learning that is committed
to offering quality undergraduate and continuing education locally, nationally and
worldwide to students of diverse backgrounds, interests and abilities. The institution
offers educational programs that integrate life-long learning with knowledge and skills to
help students: pursue their personal interests and objectives, develop intellectual,
analytical and critical thinking abilities; and provide service to their communities.
The programs employ traditional, applied and adult-learning pedagogies and are
delivered through traditional, accelerated and distance methodologies in a learnercentered environment of mutual respect.” (Mission Statement, 2013) ITT Technical
Institute North Charleston Area Campus opened for the first time in April 2010.
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Business Case
Charleston/North Charleston County "is expected to grow by 69,000 people
during 2010 to 2020 at a growth rate of 1.8%.” (North Charleston Annual Population
Growth Rate, 2007, p. 3) Furthermore, “Charleston, SC Ranks #1 in the US for Growth
in Manufacturing Jobs.” (BLOOMBERG, 2012) These “Manufacturing companies rely
on Charleston's skilled engineers and technicians, which is why the region is also home
to more than 100 manufacturers.” (BLOOMBERG, 2012) SMC Consulting and ITT
Technical Institute North Charleston Area Campus anticipate “the growth trend to
continue throughout the next decade.”
Due to the rapid growth of students interested in attending the North Charleston
Area Campus, it has required ITT Technical Institute to increase the number of classes
available at a variety of time, establishing more labs that are open for tutoring assistant to
these estimated new students. As a result, to accommodate students’ needs ITT Technical
Institute will be hiring more productive staff members and instructors. North Charleston
Area Campus wants to redesign their employee lunch room to be able to withstand
growing occupancy and to accommodation the needs of the Administrative staff members
and Instructors. “A well-designed lunch room can improve employee morale and
performance and help reduce wasted time. The right lunch room can also encourage
responsible living, cut down on cleanup efforts and maintain a sanitary environment.”
(J.E. Myers, eHow Contributor, 2013)
KEY ASSUMPTIONS AND CONSTRAINTS
COST-BENEFIT ANALYSIS
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Business Case
RISK ASSESSMENT
CONCLUSION
WORKS CITED
Comprehensive Plan Update. (2007, December 20). Retrieved November 14,
2013, from www.charlestoncounty.org:
http://www.charlestoncounty.org/departments/Planning/CompPlanUpdate/Charleston%2
0County_SC%20Demand%20Analysis%20Report.pdf
Technical School in North Charleston, South Carolina. (2013). Retrieved
November 14, 2013, from ITT Technical Institute: http://www2.itttech.edu/bing/campus/ms.cfm?lloc_num=136
BLOOMBERG. (2012, May 24). Charleston, SC Ranks #1 in the US for Growth
in Manufacturing Jobs. Retrieved November 14, 2013, from BLOOMBERG:
http://www.bloomberg.com/article/2012-05-24/ar_OnvWKUuSQ.html
J.E. Myers, eHow Contributor. (2013, June 13). How to Design Lunch Rooms.
Retrieved November 18, 2013, from eHow Money:
http://www.ehow.com/how_5763244_design-lunch-rooms.html
(2005). Executive Summary. In J. J. Rakos, K. Dhanraj, L. Fleck, J. Harris, S.
Jackson, & S. Kennedy, The Practical Guide to Project Management (pp. 27-57).
Hokoken, NJ, USA: John Wiley & Sond, inc. Retrieved November 14, 2013
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Business Case
(2005). Recommendation. In J. J. Rakos, K. Dhanraj, L. Fleck, J. Harris, S.
Jackson, & S. Kennedy, The Practical Guide to Project Management (pp. 7-26).
Hokoken, NJ, USA: John Wiley & Sond, inc. Retrieved November 19, 2013
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