Information for Conference Organisers and Delegates
Welcome to the University of Worcester!
Thank you for considering the University of Worcester as the potential venue for your
forthcoming conference or event. Included within this pack is some general information
about the facilities the University can provide to ensure your event runs smoothly and an
insight into the local history of Worcester.

General Information including,
- Arrival/departure procedures
- Car parking
- Internet access
- Catering services
- Resources available in hire rooms
- Useful contacts

Campus information, walking routes and transport links

Short history of Worcester
We hope you find the following information useful to help plan your day and make the most
of everything the University and Cathedral City of Worcester has to offer.
The Conference Team
University of Worcester
General Information
ARRIVAL / DEPARTURE PROCEDURES
On arrival at the University of Worcester on the day of your planned event, please report to
Main Reception situated in the Edward Elgar Building on our St Johns Campus.
For City Campus bookings please report to the Main Reception on City Campus located in
the Charles Hastings Building.
Please be advised that both Reception areas are staffed 24/7.
Upon arrival you will be issued with a welcome pack and any materials you may have prerequested for example; internet logins, flipchart pens, etc.
On departure from the University all materials borrowed should be returned to the Main
Reception desk of the relevant campus.
CAR PARKING
On campus car parking is available on our St Johns Campus. Our car parks are all Pay &
Display. Parking permits are available on request. For more information or to receive a
quote for your stay please contact the University of Worcester Conferencing team.
Please note that there are no parking facilities on our City Campus site.
INTERNET ACCESS
Access to the internet is provided via an ICT guest account. This enables access to University
networked PCs, the University’s wireless network and ResNet to individuals or groups who
are over 18 years of age and are not currently a University of Worcester member of staff or
registered student.
All conference delegates (both day visitors and residential guests) must liaise with the
Venue Hire team prior to arrival with reference to being provided with guest account access
details for the duration of stay.
CATERING SERVICES
Should your booking include any pre-ordered catering this will be delivered either directly to
your conference suite or a reserved section of the Dining Hall. Please be advised catering
may be delivered a minimum of 10-15 minutes before the catering items have been
requested, for example a lunch ordered for 1pm may be delivered to the suite at 12.45pm
unless otherwise specified.
A full list of catering items and associated quotes are available on request from the
Conference Team. Please ask for a copy of our Hospitality Menu for further details.
If you have not pre booked any catering, our Dining Area is open from 8am – 5pm, Monday
– Friday at the St John’s Campus. Alternatively our Pear tree Café situated in the Students
Union is open between the times of 10am – 8pm Monday to Friday and from 10am – 4pm
on Saturdays. We also have a Costa Coffee Café, situated to the left of Main Reception in
our Edward Elgar Building open throughout the week and on Saturdays.
On City Campus our café is open from 8am – 8pm Monday to Friday and 8.30am – 1pm on
Saturdays.
Please reference full list of catering outlets for opening times and more information.
Dietary Requirements
We cater for all special dietary needs. Vegetarian options are offered as standard across the
campuses in our Dining Hall and catering outlets. For pre-ordered catering please specify
whether you have any dietary requirements and we will make appropriate arrangements
with our catering company. We regularly cater for vegetarian, gluten free, dairy free and
celiac diets, but please contact the conference team for further advice if required. Please
note we require at least 5 days’ notice prior to the date of the scheduled event.
We can also provide Halal and Kosher meat. We would require a minimum of one week’s
notice prior to the date of the event to arrange for the meat to be bought in and sealed in
advance of your booking. There may be an extra charge for this, please contact the
Conferencing Team for further details.
RESOURCES AVAILABLE IN HIRE ROOMS
All of our conference facilities including seminar rooms and lecture theatres are equipped
with a lectern (inclusive of a computer (pre-linked to projector), internal use telephone and
cabling should you wish to connect a laptop), projector and whiteboard facility.
Materials available upon request with the conference team upon booking include; flipchart
paper, pens, internet access and other stationary equipment. This equipment is
complimentary with room hire.
Other materials such as a conference telephone / microphone set and the associated hire
prices are available from the conferencing department upon request.
Please be advised that extension leads are not provided however should you wish to bring
your own equipment such as this for laptop use, for example, these items must first be PAT
tested.
USEFUL CONTACTS
Should you find that you have any issues during your event hosted at the University, the
Main Reception desk in the Edward Elgar building on St Johns Campus is continually staffed
and our security team are on site 24/7.
This should be your point of contact for any issues faced throughout the day relating to IT /
Maintenance, etc.
Main Reception: 01905 855000
Security: 01905 855495 / 07977973956
Alternately should you wish to contact a member of the conference team, please use the
details below:
Phone: 01905 542121
Email: conferencing@worc.ac.uk
Please Note the Conference Team opening hours are 8.30 – 5pm Monday to Friday should
you require any out of hours assistance please report to Main Reception.
Taxis
Cathedral Cars: 01905 767400
Commandary Cars: 01905 731999
Please be advised that there is no pay phone facility on site; however should you need to
make an emergency call, please report to Main Reception and ask to make an outside call.
PLEASE NOTE THAT ALL ROOMS/BUILDINGS ON UNIVERSITY CAMPUS ARE
NON-SMOKING
SHOULD YOU WISH TO SMOKE THERE ARE DESIGNATED SMOKING AREAS OUTSIDE ON
BOTH CAMPUSES.
Campus Information
We currently have three campus sites, St Johns Campus, City Campus and University Arena
and Riverside.
All of our sites are located within a 20 minute walk of each other and are a short distance
away from the city centre itself; our city campus also offers pedestrian access from Croft
Road by the Racecourse to create ease of access and reduce travel time between campuses.
Within this pack you will find relevant maps of all campus sites and the walking and cycling
routes in between them.
Alternately for more ease of access in and out of the City, there is a reliable bus service that
runs through our St Johns Campus every 10 minutes and terminates in the city centre.
Worcester Foregate Street and Shrub Hill train stations operate regular train services to
Malvern, Malvern Link, Birmingham and other areas of special interest.
Worcester Foregate Street station is located a short distance away from the Bus Depo and
our City Campus.