Communication and Management

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Communication and Management – a crucial relationship

2 MAIN IDEAS :

• Communication touches everything that takes place in an organization and is so intermingled with all other functions and processes that separating it from management is difficult.

• Communication is the most time-consuming activity that a manager engages in, improving management strongly depends on improving communication.

Internal communication or house communication :

 Communication promotes motivation by informing and clarifying the employees about the task to be done, the manner they are performing the task, and how to improve their performance if it is not up to the mark.

 Communication is a source of information to the organizational members for decision-making process as it helps identifying and assessing alternative course of actions .

Internal communication or house communication :

• Communication also assists in controlling process . It helps controlling organizational member’s behaviour in various ways. There are various levels of hierarchy and certain principles and guidelines that employees must follow in an organization. They must comply with organizational policies, perform their job role efficiently and communicate any work problem and grievance to their superiors.

Thus, communication helps in controlling function of management course of actions .

Internal communication or house communication :

Instruments:

 Intranet

 News Clipping

 Handbook of Procedures

 Conduct Manual

We build bridges

We hear the beneficiaries and take note of their interests

Proximity to beneficiary

Frontoffice

We build bridges

We hear the beneficiaries and take note of their interests

Proximity to management

Simplification of rules and procedures for the certification of expenditure

Communication and Management

COMPETE Brand Consolidation

Cruising stage of program management

Site Web dynamic, high usability and navigability

Proximity to beneficiaries

Communication and Management

Structured dissemination of information on project activities and results of projects weekly Newsletter

Informative environment

Opening on new target groups

Social Networks

• Thank you

Paula.ascencao@compete-pofc.org

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