Social Networks and Virtual
Worlds for Organizational Use
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Social Networks and Virtual Worlds
Agenda
Introductions
Overview
Define Social Networks and affordances
Group Software Choices
Evaluation Methodology
Presentations
Summary
Questions and Answers
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Social Networks and Virtual Worlds
• Introductions
Team Members – Bridging the Gap
Jacquet Jordan – Project Manager
Manuel Bucio – Technical Support
Saleem Suboh – Technical Support
Sharlene Bymun – Program Manager
Solape Teriba – Technical Support
url http:/www.officelive.com
ID: 440teamproject@live.com
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Social Networks and Virtual Worlds
Objective
General Understanding of Social Networks
Methodology for Evaluating Software
In rich knowledge of Social Network group
software & affordances
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Social Networks and Virtual Worlds
Definition
– Social network is a
– social structure made of nodes (which are generally
individuals or organizations) that are tied by one or more
specific types of relations, such as financial exchange,
friendship, interests, etc.
One of the primary use cases of Social Computing tools in
the enterprise is “expertise location”
• Basic Affordances
– Social networks
– Profiles and people searches
– Personal sites
– Blogs, wikis, really simple syndication (RSS) feeds
– Tagging and shared bookmarks
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Social Networks and Virtual Worlds
Group Software Choices – Handout
Evaluated 10, chose 3 based on total
scores
Ning, CollectiveX, Going On, Haystack,
Kickapps, Me.com, Onesite, PeopleAggregator, Lotus Notes, and Sharepoint
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Social Networks and Virtual Worlds
Evaluation Process:
Forrester’s Methodology
Enterprise Collaboration Strategy
Infrastructure
Enterprise Content Management
Desktop and Office Productivity Refresh Cycles
Vendor Support and Coexistence Strategy
Culture Fit
Six Roll Up Summary Scores for a Total Score
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Social Networks and Virtual Worlds
• Presentations…..
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Presentation 1 – Danny’s Moving
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Scenario
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Characteristics – Social Network for Organizational use
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Feature groups
• Business / Finance
• Computers / Internet
• Government / Politics
• Music
• Family / Home
Pros
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Free
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Unlimited membership
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Easy to Use
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Document sharing
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Calendaring
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Collaboration
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Email List
Cons
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Evaluation Results
Software Chosen:
Demo Software
Question and Answers
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Presentation 2 – Danny’s Moving
• Scenario
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Characteristics
Benefits
Cons
Evaluation Results
Software Chosen:
Demo Software
Question and Answers
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Presentation 3 – Danny’s Moving
• Scenario
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Characteristics
Benefits
Cons
Evaluation Results
Software Chosen:
Demo Software
Question and Answers
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Social Networks and Visual Worlds
Summary
What went well?
The BTG team delivered the finished product – a project
Challenges
Group Dynamics – Storming, Norming, Forming
Leadership – Leading without Authority
Finding Software – Extinct Websites / URL
Evaluation Process – Matching affordances to evaluation
criterion
Lessons Learned
The importance of evaluating an organization’s business
requirements and matching them to the software’s features
Considering Barriers – e.g. culture, infrastructure, longiviety
of software providers
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Social Networks and Virtual Worlds
Questions
???
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