UNITED WAY OF TUCSON AND SOUTHERN ARIZONA
Position Description
Senior Director of Community Development
Full Time, FLSA Exempt
Job Summary:
This position directs and manages various aspects of United Way’s Community
Development activities including all aspects of United Way’s Income Strategies section,
the Volunteer Center at United Way of Tucson and Southern Arizona, Community
Impact data collection and contract management, and Geographic Information Systems.
Reporting to the Senior Vice President, Community Development, the director oversees
and directs all of the strategies and partnerships associated with Financial Stability and
Income Strategies, including, but not limited to: the Volunteer Income Tax Assistance
(VITA) Program; financial assistance and public benefits outreach; and financial
education efforts. In addition, this position oversees strategies and partnerships
associated with the Volunteer Center at United Way of Tucson and Southern Arizona,
including, but not limited to: regional volunteer recruitment, volunteer management
training, and the development and growth of volunteer and donor affinity group
programs.
This is a full time position for a motivated individual with a high level of initiative,
excellent management, communication, organizational and facilitation skills. The
position directs the work of program managers, support staff, and several student
interns and volunteers.
Responsibilities:
Planning and Community Development
 Oversees and facilitates the development of the strategic plans, objectives and
outcomes for the Financial Stability Partnership and the Volunteer Center at
United Way of Tucson and Southern Arizona, and affiliated work groups.
 Oversees the development of research and analysis of best practice, evaluation,
and statistical information.
 Works with the community at-large, non-profits organizations, faith-based
community and for-profit corporations to leverage respective resources and
collaborate on community initiatives.
 Collaborates with public policy committee and community partners to advocate
for our community as aligned with the mission of United Way.
 Provides technical assistance and implement strategies with community partners
based on best-practices, to enhance program and population outcomes.
 Coordinates Community Impact dashboard and evaluation.
United Way of Tucson and Southern Arizona
2012 Sr. Director, Community Development
Public Education/Social Marketing
 Oversees public education and marketing activities for financial stability
programs and the Volunteer Center.
 Presents at local, state and national conferences and workshops.
 Oversees the development and dissemination of informational and promotional
materials related to programs.
 Promotes United Way within the community and acts as an ambassador for the
goals of United Way
Resource Development
 Secures additional resources by researching grant and other funding
opportunities and writing and directing the development of collaborative grant
proposals.
 Collaborates with the Resource Development Division and other Community
Development directors to secure business and foundation resources.
 Oversees efforts to secure resources and carry out special events and projects
(e.g., Days of Caring, Community Impact events, etc.).
 Develops positive working relationships with government and philanthropic
organizations.
Performance Evaluation
 Establishes requirements for contracted services and oversees reporting on
overall performance objectives and outcomes.
 Establishes evaluation and accountability mechanisms for United Way contracted
services.
 Directs and manages the work of Financial Stability Program and Volunteer
Center staff and independent contractors to ensure consistency with objectives
and outcomes.
 Collaborates with United Way finance staff to assure that all program and
financial procedures and payments are accountable to financial requirements
and regulations.
 Administers United Way’s Geographic Information System software to monitor
community change and target strategies toward at-risk and underserved areas.
Facilitation/Coordination
 Develops and maintains relationships with government and private philanthropic
organizations and serves on local, state and national planning and advocacy task
forces and committees.
 Develops and maintains collaborative relationships with a wide range of
individuals in business, non-profit, private, and governmental organizations.
 Directs and facilitates the work of independent contractors and other project
participants to develop plans and projects.
 Collaborates with other directors and managers at United Way to develop
strategies and partnerships that results in having a major impact on the
community.
 Provides excellent customer service as a component of all job duties.
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United Way of Tucson and Southern Arizona
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2012 Sr. Director, Community Development
Incorporates all applicable components of the organization’s Constituent
Relationship Management plan into annual work plan.
Management and Administration
 Directs all funded activities, prioritizes responsibilities and assignments, and
ensures completion of timely reports and work products.
 Develops, directs, and monitors the overall budget in areas of responsibility.
 Plans, designs and negotiates the scope of work with community partners and
oversees contract and project monitoring.
 Hires, directs and supervises the work of staff responsible for Income results and
outcomes.
 Creates and edits a variety of written documents, correspondence, speeches,
and reports.
 Ensures that all staff and consultants perform duties in accordance with United
Way policies and procedures.
 Performs duties in accordance with UWTSA policies and procedures such as
attending staff meetings, completing accurate and timely timesheets and
expense reports, and rotating building lockup duties.
Other Duties as Assigned
Qualifications, Skills and Abilities:
 At least a Bachelor’s degree in family studies, human services, public
administration, or a related field; Masters degree preferred.
 Five years experience in a leadership/management position in community
development, human services or other related field.
 Equivalent combination of work experience and/or education may substitute for
advanced degree.
 Demonstrated excellent written/verbal communication skills, including clear,
concise, and accurate written documents, grammar, spelling, and
selection/organization of appropriate presentation method/vehicle.
 Demonstrated customer service, problem solving, time management, and
organizational skills.
 Well-developed computer skills, including familiarity with Geographic Information
Systems.
 Demonstrated ability to establish and maintain effective working relationships
with all levels of United Way staff as well as diverse volunteers, donors,
community partners, vendors, and independent contractors.
 Demonstrated success directing and managing multiple projects and budgets.
 Demonstrated ability to supervise staff and volunteers.
 Demonstrated ability to tactfully handle stressful situations, negotiate and resolve
conflicts, maintain confidentiality and to respect and observe organizational
protocol.
 Ability to travel to work in a variety of locations throughout the metropolitan
Tucson area and other parts of the State when required.
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United Way of Tucson and Southern Arizona
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2012 Sr. Director, Community Development
Understanding of community development, specifically Asset-Based Community
Development
Understanding of systems change models and ability to implement within Income
Results Committee and Financial Stability Partnership and community partners.
May require passing a fingerprint screening and/or criminal background check.
Reviewed By:
Sr. Vice President,
Community Development
Signature
Date
VP of Finance, CFO
President & CEO
Employee Acknowledgement of Receipt of Job Description:
Name (please print):
Signature
Page 4 of 4
Date