Herbert Brabham
346 Lincoln Avenue
Lansdowne, PA 19050
hbrabham@rcn.com
610.626.1855 H
484.716.2534 C
SUMMARY:
Global project management experience encompasses engineering, product management, technical
sales support, and business and marketing management. I have built high-performance teams in both
technical sales and product management. I have also developed business partnerships and
collaborations to address project and business goals.
Infrastructure expertise: decommission/refresh/hardware/software development/deployment Strategic
planning expertise: systems management/ process reengineering/technical support
Vendor management expertise: service level agreement and statement of work
15 plus years experience in network infrastructure design, VoIP, security and operations support for the
complete enterprise. Integration and support of disparate systems including managing staff and
technical project management.
Professional accomplishments include building and moving 3 data centers; managing data centers for
large scale 24X7 enterprises. Acquisition, merger, consolidation and decommission of divergent IT
shops. Everyday hands-on capabilities such as configuration, development, testing, proactive
management, and implementation.
TECHNICAL SKILLS:
Hardware:
Software:
Network:
WAN Topologies:
Transport Protocols:
Routing Protocols:
Protocol Analyzers:
Network Management:
Statistics:
WAN Tools:
Internet Management:
Project Management:
Cisco, Avaya/Nortel Data and Voice, 3Com, Aruba Wireless, Riverbed and
Cisco WAAS devices. AS400 systems, HP/Compaq and Unix servers and
PCs, Nokia and PIX firewalls
NGX, IDS/IPS, Solaris, Redhat Linux, Windows NT, 95, 98 and 2000,
NetWare, OS/2, VM, CMS, MVS, JES2, VMS, Exchange, Microsoft Visio,
Office 2007, XP, MLM and Citrix
Ethernet, Fast Ethernet 10/100/1000 and 10 gig
Remote Access servers, Nortel and Cisco VPN, POTS. DSL, ISDN, BRI, PRI,
MAN, T1, T3, DS3, OC3, X.25, Frame Relay and MPLS
TCP/IP Internet connectivity including SMTP, DHCP. HTTP, FTP, NTP, SNMP,
IPX/SPX, SNA/SDLC, LAT, AppleTalk, including X.25, PPP, IPsec, MPLS,
Frame Relays
BGP, OSPF
WireShark, Network General Sniffer, Netscout Probes and Fluke
Ciscoworks 2000, Optivity, Enterprise Switch Manager, HP Openview,
SMARTS, Network Physics, Statseeker, Compuware, Device Manager, Solar
Winds, NETiq including VoIP, Netcheck, Vivinet, Opnet, Optivity and Aruba
wireless
Concord Tracker Network Health
Riverbed and Cisco WAAS devices
Websense
Clarity, MS Project, Critical Chain, SDLC, Methodologies, etc.
PROFESSIONAL EXPERIENCE
Independence Blue Cross – Philadelphia, PA
January 2012 – Present
Technical Project Manager
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Work with project stakeholders to develop project charter and scope including goals & objectives,
resource requirements, milestones and timelines.
Adept in the understanding of infrastructure and network needs and requirements and articulate
those to a larger audience and migrate to a project plan.
Apply the system development life cycle methodology as appropriate including internal project
controls.
Develop comprehensive project plans consisting of milestones, detailed deliverables, resource
estimates, and schedules for each major phase of the project.
Identify, communicate and manage project risks escalating to IT management and project sponsors
as needed.
Manage cross-functional project teams as needed. Track all project milestones, deliverables and
project issues.
Schedule and coordinate project status meetings, highlighting accomplishments, plans and project
challenges to project team members and management ensuring cross-functional communication
and issue resolution.
CALL CENTER MIGRATION – BUILDING MODERNIZATION
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Design, test, implement and convert with other IT teams 1000 user PBX call center to VoIP
custom-developed and 3rd-party provided software and hardware solutions including software
applications, IVR (Interactive Voice Response), Call Center and data base integration with the Avaya
IP Telephony infrastructure.
Design, remodel, test, and implement next generation infrastructure thru 40 floors (phase 1)
including Cisco VoIP switches, wireless, QOS, video over IP etc.
Create telephony infrastructure solutions that include accomplishing duties along with coordinating
support staff to meet objectives, developing and implementing IT standards, managing within
budgets and deadlines.
Design Avaya IP Telephony solutions by translating business requirements into project plans thru
implementation of Avaya IP Telephony applications including Avaya Communications Manager,
Avaya Session Manager, B5800 Gateways, Avaya Voice Portal, and Application Rabblement
Services.
Hewlett Packard – Philadelphia, PA
March 2011 – January 2012
Global Project Manager
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Responsible for the planning, coordination, and completion of client pre-cutover deliverables within
the Hewlett Packard initiative including refresh, migration and firewall decommissions.
Firewall End of Life (refresh) and Life Cycle Management for Global Firewall teams. Interfacing with
account, firewall engineering/administration and network engineering teams. Manage crossfunctional teams of technical resources in the transformation of hardware and software
infrastructure projects. Oversee all aspects of multiple client firewall refresh/migration/
decommission including providing support and coordination throughout cutover activities. Set
deadlines, assign responsibilities, and monitor/summarize progress of multiple client firewall
refresh/migration/decommission processes and milestones.
Directly responsible for the gathering and development of detailed firewall client requirements with
end-users and client communications. Build and manage working relationships with team members,
vendors, and other departments involved in the client firewall refresh/migration/decommission
project.
Update project documentation to include project schedule, issues, lessons learned, action item log.
Create meeting minutes, Ad hoc leadership reports, change control management, etc. Prepare
reports for management regarding status.
CapitalOne - Richmond, VA
June 2010 - August 2010
Project Manager - Information Technology
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Managed data center integration and migrations projects. VMware, storage, data migrations and
network relocation.
Assisted with the relocation of large data center. Utilized MS-Project for technical documentation
and to manage milestones and key deliverables. Interfaced with third party vendors to include
hardware, software vendors, telecommunication providers, data center internal build-outs.
DUANE MORRIS LLP - Philadelphia, PA
1990 – 2009
Infrastructure Project Manager
A full-service law firm of more than 650 attorneys and 25 global offices offering innovative
solutions across diverse industries; addressing legal and business challenges of today and evolving
global markets.
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Implemented new MPLS and wireless network. Led all networking infrastructure initiatives which
include design and support of data center relocation. Designed, implemented VoIP solution using
Avaya/Nortel CS1000, also added multicast and video over WAN for complete enterprise. Expert
with QOS, design and implementation. Direct lead for disaster recovery data center relocation and
disaster recovery testing. Managed all day to day data center network infrastructure activities
(security, firewalls, NOC, websites, WAN, LAN, VoIP, video, etc.
Project management and vendor relations. Proactive with the complete infrastructure. On call 24/7.
Managed the relocation of several large scale data centers. Utilized MS-Project for technical
documentation and to manage milestones and key deliverables. Managed all third party vendors to
include hardware, software vendors, telecommunication providers, data center internal build-outs,
and power distribution and redundancy design.
Network performance and problem management. Proactive management tools to monitor complete
enterprise and determine root cause including WAN, LAN, servers, switches, wireless, cabling, VoIP,
air units, phones, etc. for all global offices. Network reports, troubleshooting, feasibility studies for
complete enterprise. Prepared all SLA reports and documentation. Determined root cause
infrastructure issues and implemented lessons learned.
Implemented, monitored and managed day to day security platform which consisted of DMZs, high
availability Nokia firewalls, Checkpoint NGX II, gateway proxy, VPNs, signature detection base
(snort) IDS, and security dashboard. Performed vulnerability assessments and penetration testing.
Firewall management, real-time log collection, analysis and system maintenance. Created SLA
reports, performance monitoring for malicious software (threats, false positives, anti-viruses, antispam, Anti-spyware) and denial of service.
Administrator of VAX/VMS nodes 4700, 4500 and 4000-60 running Decnet and Lat plus Peripherals.
Maintained and improved hardware and software configurations, performed installs and upgrades in
a law environment; i.e. Pathworks, Ingres, Westlaw, Lexis, IO Express, Diskeeper, Notify (Raxco),
DCL, Legal Partner, WordPerfect, etc.
HEALTH CARE SERVICES - Bala Cynwyd, PA
1988 – 1989
Systems Administrator
 Primary responsibilities included supervision of VAX/VMS Cluster consisting of DEC 8300, Dual HSC
70's, Dual 780's with Peripheral Devices. Team lead; duties included preparation of all production
schedules, user support, maintaining tape library, monitoring systems and troubleshooting.
COMMODORE TECHNOLOGY - West Chester, PA
1988 – 1988
Systems Administrator
 Primary responsibilities included administration of VAX/VMS HSC Cluster consisting of DEC 8600
and 785 plus Peripherals, maintaining and improving hardware and software configurations,
performing installations, troubleshooting, supervising routine operations.
EDUCATION/CERTIFICATIONS:
 Member Project Management Institute
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Avaya/Nortel Advanced IP Routing, Nortel Advanced VoIP, Nortel Advanced 8600
Avaya/Nortel Accelar Installation and Configuration
Aruba Advanced Wireless training 3.1
System Administration I, Network Security
Checkpoint Firewall I, VPN-1/Firewall-1 Network Management II
Microsoft Supporting Microsoft Windows 2000 Server
Avaya/Nortel Router Operations Course
Systems Management III Operations Course
Structured Programming Course - Penn State, York PA
Elementary Accounting Course - York College, York, PA
Computer Career Programs - Computer Learning Center, Fairfax, VA
High School Diploma - William Penn Senior High School, York, PA
Volunteer Organizations:
 Joseph’s People, Ltd.
 Rebuilding Together
 Philabundance