Pension Protection Fund
Job Description
The Pension Protection Fund was established to pay compensation to members of
eligible defined benefit pension schemes, when there is a qualifying insolvency event
in relation to the employer and where there are insufficient assets in the pension
scheme to cover Pension Protection Fund levels of compensation. The Financial
Assistance Scheme is administered by the Pension Protection Fund.
Job Title
(permanent /
or temp)
Information and Process Manager
Department
Operations Solutions
Directorate
Operations
Reports to
Budget
Responsibility
None
People
Head of
Management
5 direct reports
Operations
Solutions
Key contacts internal/ external
Internal
Exco
Compensation Team (HoT/Senior Manager level)
Operations Solutions Team (HoT/Senior Manager level)
Actuarial Team (HoT/Senior Manager level)
Research Team (HoT/Senior Manager level)
Investment team (HoT/Senior Manager level)
Finance team (HoT/Senior Manager level)
Change team (HoT/Senior Manager level)
IT (HoT/Senior Manager level)
External
DWP – stewardship team
The Pension Regulator (senior manager level)
Capita (senior manager level)
PSL (senior manager level)
Risk
Management
Ensure compliance with the risk framework (including all existing
risk policies) and proactively raising emerging risk issues for which
no policy has yet been developed.
General Description of the Job
M I Manager Job No 9234 1 April 2012
Page 1
Manages a team of management information associates and assistants providing
insightful management information services and analysis to support the successful
delivery of schemes through the assessment and wind up process, alongside wider
organisational objectives, creating a dynamic and inspiring environment in which
people thrive and strive for continuous improvement.
Main Duties of the Job
1.
Work closely with all levels of staff to deliver strategic information, intelligence
and knowledge which will include (but not limited to):
 End-to-End MI production
 Monthly KPI report
 Quarterly Annual Report
2.
Provide Management Information input into projects relating to the design and
delivery of process improvements.
3.
Strategic business analysis: providing MI across the Operations area (at all
levels) which provokes change and drives strategic thinking within the business.
Pro-actively seeks out areas for improving the quality of the management
information and has confidence to challenge the status quo.
4.
5
Has a passion for fostering talent, from initiating personal development through
to managing poor performance, always placing staff development at the
forefront of their leadership.
6.
Provides energetic and consistent leadership enabling successful delivery of key
objectives and inspires those around them to meet and exceed the expectation
of the role.
7.
Has a strategic mindset to ensure that all appropriate resources are in place,
including financial, that processes remain fir for purpose and teams are equipped
with all the tools necessary to do a great job.
8.
Ensures participation or facilitation of cross-functional team meetings and
business projects.
Ensures management information is analysed to enable proactive business
decisions and influence strategic thinking within the business.
9.
Key Competences Required
Competence
1.
2.
Shaping the
future
Commitment to
Stakeholder
Continuous
Improvement
Making things
Level A,
D or
E
Example of Behaviour
A
Proactively seeks feedback from stakeholders
on the relationship with the PPF and acts on it
developing communications/strategies in
response.
Develops with others methods or ideas that
identify and eliminate barriers to improvement
A
M I Manager Job No 9234 1 April 2012
Page 2
3.
4.
5.
6.
happen
Goal orientated
E
Takes
responsibility
E
Working
collaboratively
Working together
Develops self
and others
E
A
7.
Working Style
Personal
proficiency
A
8.
Lives PPF values
E
9.
10.
Leads a clear and consistent approach to
developing long and shorter term plans and
encourages others to actively participate in
the planning process
Engages others, and manages self and others
to ensure accountability and consequences for
delivering on time
Builds and / or contributes to strong teams
and manages differences and conflict by
encouraging debate and dialogue that raises
Creates a positive work environment that
supports employees and encourages
productivity, team cohesion and innovation
Thinks clearly and decisively, identifies
decisions required considers alternatives and
recommends action/ makes decision without
getting lost in the detail
Builds and promotes an environment that
values collaboration and teamwork at all levels
Living the PPF
Way
Managing
Resources
Inspiring
Leadership
Person Specification
Below are the
qualifications,
experience, skills
and knowledge that
are required by an
individual to
successfully
undertake the job.
Essential
Desirable
Qualifications or
equivalent
experience
Degree level of education or
equivalent; or
√
Managerial experience in process
driven, accountable, administration
environment with evolving and
changing policies and priorities
Significant demonstrable experience
√
M I Manager Job No 9234 1 April 2012
√
Page 3
in the delivery of management
information
Skills
Able to identify process/IT needs
and assist with solution analysis
Knowledge or experience of pension
scheme administration, including
working with Trust Deed and
Rules/Accounts/Trustee
Minutes/Valuations
Mature inter-personal, influencing
and information-gathering skills
√
Strong communicator
√
Strong negotiator
√
Advanced level Excel
Experience of databases and report
generation, preferably Access
driven.
√
√
√
Knowledge
√
Acknowledgement
This job description has been designed to indicate the general nature and level of
work performance by employees within this post. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties, responsibilities and
qualifications / experience required by employees assigned to the role. These may
therefore be subject to future amendments following appropriate consultation
Job title
Date
Approved
by:
Reviewed
by:
Jobholder’s
signature:
M I Manager Job No 9234 1 April 2012
Page 4