SECTION II: TUTORS
This section serves as a New Employees Manual for tutors. It includes necessary information
about the application process, work performance standards, timesheet and payroll procedures,
Math and Science Resource Center’s rules, performance evaluation process, and CSN resources
for tutors.
QUALIFICATIONS
3.2 GPA required; a grade of A or high B in the course(s) interested in tutoring; pervious tutorial
experience in subject matter preferred; ability to demonstrate effective communication and
interpersonal skills; ability to relate to a diverse student population and to individuals with
different levels of interest and ability.
APPLICATION PROCESS
Applicant must turn in a completed application, a copy of official transcript, and a completed
faculty reference in sealed envelope. Administrative Assistant will set up an appointment for the
candidate to be interviewed by the Director.
After the interview, the Interim Director will determine if the candidate will move forward in the
application process. If so:
 The application will be submitted to the department chair or designated faculty
member for the subject.
 If the applicant is approved for the requested subject(s); then the applicant is
responsible for picking up a New Hire Packet and completing all required forms
 Applicant must call to make an appointment to complete the I-9 form with the
Administrative Assistant at their campus.
 I-9 instructions: Bring required document which proves identity and employment
eligibility; CSN requires an original Social Security card for payroll purposes.
In the meantime, the Director will train tutors by using the department’s Training Guide for
Academic Tutors, Study Group Facilitators and Supplemental Instructors (Revised January
2011).
OFFICE PROCEDURES
CALL IN PROCEDURES
All tutors must provide 24 hour notice if unable to work scheduled hours. This will allow
tutorial staff adequate time to find another tutor to cover scheduled appointments. We do
understand that some circumstances may not allow you to provide 24 hour notice. In this case,
please notify tutorial staff at your respective campus as soon as possible. Absences without
notice will not be tolerated and will result in immediate termination.
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**MATH AND SCIENCE RESOURCE CENTER TUTORS MUST NOTIFY THE CENTER
LEAD TUTOR AND THE TUTORIAL DESK STAFF AT THEIR RESPECTIVE CAMPUS**
VALID TELEPHONE NUMBERS
All tutors are required to provide the Tutorial Services staff with current telephone numbers.
PHONES
Phones are located in each Tutorial Services office. The use of office phones for personal
conversations is strongly discouraged. We realize that, occasionally, you may have to use the
phone for personal reasons or emergencies, but please remember that these phones are for
business use and personal calls must be kept to a minimum.
MAILBOXES
All tutors will be assigned a mailbox on their respective campus. Please check with the
administrative assistant at your campus for mailbox location.
EMAIL ADDRESSES
Tutorial Services will provide you with a CSN email address. This will be the primary form of
communication with all tutors. It is the tutor’s responsibility to check their email daily for
notices regarding appointments, cancellations, trainings, etc. We do not always have time to call
so it is imperative to check email frequently.
***Attention – Any departmental notices, policy changes, and other job related communications
will be sent to your @csn.edu email address. You will be responsible for these communications
regardless of whether or not you read them.***
FOOD AND BEVERAGES
We realize that you may have only a few moments to ‘take a break’ or grab lunch. Food and/or
beverage are not prohibited in the Tutorial Services space, but we ask that tutors not eat in front
of a tutee or during a tutorial session. We also ask that you not eat or drink around any computer
in the Tutorial area. We ask that any drinks have tops or lids on them to prevent spilling. We
have a microwave and fridge for Tutorial Services staff use; please clean up after yourself and do
not leave food to spoil in the fridge.
HOW ARE TUTORS SCHEDULED?
Tutors provide a schedule to the desk staff after being approved to tutor by the Department chair
or appropriate academic entity. The desk staff has the right to schedule the tutor within the hours
indicated as available.
If the tutor has a conflict or needs to change the schedule, the tutor must notify the staff with at
least 24 hours notice or more, if possible. Accidents, illness and other issues do occur without
notice but do require notification. Two missed appointments without notification or without
sufficient notice will be grounds for termination. Tutors who cannot keep to a consistent
schedule will be terminated as it is very difficult to schedule students when there is a possibility
a tutor might change their schedule. Consistency and academic success go hand in hand.
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We will however, be willing to assist those tutors who have good reason to change their
availability with sufficient notice.
WHO CAN BE TUTORED?
Only students currently registered at CSN can be tutored. Students must be enrolled in the
classes they are requesting tutoring for, no exceptions. Students may receive four hours of
tutoring for every credit hour per course. An official copy of the student’s class schedule must
be included when registering with tutorial services. Tutee’s application includes the following
information:
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ADA
Yellow tutee appointment card
Blue tutee information card
Student/Tutee agreement
Tutee survey form
AMERICANS WITH DISABILITIES ACT OF 1990 POLICY STATEMENT
CSN will reasonably accommodate qualified individuals with a disability unless:



Such accommodation would pose an undue hardship
Would result in a fundamental alternation in the nature of the service, program or activity
An undue financial or administrative burden.
Both the ADA and Section 504 of the Rehabilitation Act of 1973 require that all faculty and staff
make reasonable classroom accommodations for students with disabilities. For students who
require special accommodations, please contact the Disability Resource Office (DRC) at the
College of Southern Nevada, located on each campus at: WCH 651-5644, CY 651-4045, HN
651-4002. For faculty and staff who require special accommodations, please contact Thomas
Brown or Deborah Tanner at 651-4002. For applicants who require special accommodations,
please contact Human Resources at 651-7481 or 651-7482.
TUTORING DISABILITY RESOURCE CENTER (DRC) STUDENTS
Students registered through the DRC office are entitled to their original 4 hours per credit of free
tutoring. In addition, after the student has been approved by DRC, he/she can receive up to two
additional hours per week after the original hours have been expended.
CSN makes every effort to make its campuses fully accessible to students with disabilities. The
College’s DRC offers special accommodations to help students with documented disabilities
with their academic and vocational pursuits. In addition, the DRC offers three full-time
Disability Specialists to answer any questions or help solve any problems that may arise due to a
documented disability. The office also offers adaptive equipment to those who qualify to ensure
equal access to all CSN sponsored activities.
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Accommodations on all campuses and academic and learning centers include specialists at each
of our main campus locations to assist students.
Depending on documented disability, accommodations may include:
 Note taker Testing Accommodations (Extended Time-Reader-Scribe-CCTV)
 Sign Language Interpreter books on tape
 Lab Assistant enlarged text
 Registration assistance adaptive equipment loan
 Adaptive computer lab
HOW TO CONTACT CSN DISABILITY RESOURCE CENTERS:
WEST CHARLESTON CAMPUS
Building D, Room 122
Sort Code: WDR
Tel. 702/651-5644
TTY #: 702/651-4328
(TTY calls go through the Cheyenne campus)
FAX: 702/651-5760
CHEYENNE CAMPUS
Room 1111
Sort Code: C1T
Tel. 702/651-4045
TTY #: 702/651-4328
FAX: 702/651-…..
HENDERSON CAMPUS
Building B, Student Services Area
Sort Code: H1B
702/651-3795
TTY #: 702/651-4328
FAX: 702/651-3090
WHAT HAPPENS IF THE STUDENT USES ALL OF THEIR TUTORING HOURS?
In the event a student needs more hours, he/she first picks up a fee receipt from the desk staff for
additional hours. The student takes this receipt to the Cashier’s office and brings the yellow
copy back to the Tutorial Services desk. We will then schedule according to the amount paid
for. The student may pay for no more than two hours at a time.
TUTORIAL SERVICES NO SHOW POLICY
Tutors are responsible for completing the online Interactive No Show Information Sheet and
entering “No Show” on their time sheet and on the student yellow card. The reason for this is:
1. To ensure accuracy (the desk staff may be busy and not know that a no show has
occurred).
2. To let the student know that the tutor was there waiting.
3. The involvement of tutor streamlines the process and helps to ensure that we do not miss
a no show.
After completing these steps, return the forms to the desk staff. Remember that no shows are
those 15 minutes late to an appointment or who have failed to provide 24 hour notification.
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Discretionary decisions on no show penalties may be made by appropriate personnel or the
coordinator(s) or the Director.
Tutors are paid at their regular rate for no shows.
When the student informs the desk staff that they will not be able to make it, the desk staff
immediately contacts the tutor via telephone. If the tutor is on campus or has left their home,
they are required to come into Tutorial Services and fill out the No Show form and related
paperwork. If the tutor fails to do this during the time of the appointment in question or has not
left their home, they will not be paid.
Tutors who do not complete the no show paperwork will not be paid for the no show.
Students with a no show on their record cannot schedule or receive tutorial services until they
pay a no show fee of $9.00. However, if they already have an appointment (in a different
subject) scheduled, they may utilize that appointment before paying the fee. In addition, if a
student submits a no show waiver form, they may schedule one appointment while it is being
evaluated.
Your cooperation in this matter is highly appreciated.
TUTORS: Fill out the No Show form, sign it, and give it to a Tutorial Services desk worker. In
addition, the desk worker that receives the No Show form is required to initial next to the words
“No Show” on both the tutee’s yellow card and the tutor’s time sheet.
TUTOR TEXTBOOK LIBRARY
Each campus has a limited amount of textbooks to use during tutoring. We will make every
effort to get textbooks in particular for highly requested classes. Textbooks are expensive and
great care must be used when signing out the text, during its use and return. Textbooks must be
used in the Tutorial Services area or in a designated classroom reserved for tutoring use.
Requests for specific texts may be sent to the desk staff, campus coordinator or the director.
Textbooks must be kept in locked cabinets when not in use. Loss of a textbook while in the
tutor’s care could possibly result in termination and/or penalties.
TUTOR TRAININGS
All tutors are required to attend scheduled trainings. A calendar of trainings will be provided to
you via email at the beginning of each semester. It is your responsibility to register for the
required trainings. Lack of attendance will result in termination.
ID BADGES
All tutors are required to get an Employee ID Badge. Badges are processed at the Student Life
and Leadership offices at the Charleston, Cheyenne, and Henderson campus. If you do not
receive a badge request please notify the desk staff.
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TUTOR EVALUATION
(Online) - http://www.csn.edu/pages/1903.asp
STUDENT PROGRESS REPORT
(Online) – http://www.csn.edu/pages/2095.asp
We ask every tutor to fill out a Student Progress Report after every appointment. Each report
goes to Dr. Joanna Jezierska, the Director, and then to Institutional Research. They
conduct/coordinate appropriate and necessary studies that contribute to a better understanding of
CSN students, programs, and the community.
PAYROLL INFORMATION
TIME SHEETS
The Tutorial Services Department staff will make every effort to make sure you are paid in an
accurate and timely manner. Your time sheet must be filled out completely and correctly. The
time sheet form requires the following information:
FOR THE HANDWRITTEN TIME SHEET:
 Your name
 Employee ID number
 Pay rate (first sheet only; leave this section blank on any additional time sheets)
 Total hours for pay period (first sheet only; this should be the total of all hours worked
across all your timesheets for the entire pay period. It should reflect the number of hours
you expect to show up on your next paycheck)
 Date
 Student name
 Student signature
 Time the session started
 Time the session ended
 Length of the session
 Course tutored
 Proper code for each student
 Daily total
Please use black ink and if you make an error please use white out. Each day should have only
one total.
Written time sheets are to be accompanied with an Excel time sheet that will assist us in logging
the correct hours for each time sheet. Tutors are responsible for going to the CSN web site,
downloading the Excel time sheet and filling in the information required. Tutors are responsible
for submitting both the handwritten and the Excel time sheet to the desk staff.
The online time sheet is located at: www.csn.edu/pages/2095.asp
Time sheets that lack any of the mandatory information will be rejected.
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FOR THE EXCEL TIMESHEET:
ONE-ON-ONE TUTORS:

Employee data (Name, EID, pay rate) will still be entered as usual.
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Employees do not need to enter beginning date, end date, or account number (these fields
will be locked and employees will be unable to select them)
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Date, time, and activity/function will still be entered as usual (e.g. tutoring appointment).

Start and End time must be entered in increments of 15 min. For example if an
employee comes in at 9:02AM he or she would need to record it as 9:00AM.

Lunch/Breaks are entered in decimals. 0.50 for 30 min, 1.00 for 1 hour, 1.50 for 1 hour
30 min, etc. Lunch breaks must be taken if a tutor works more than six continuous hours
(e.g. if a tutor works 12:00 PM to 6:00 PM (6 hours) he or she does not need to take a
lunch however, if a tutor works 11:30 AM to 6:00 PM (6.5 hours) he or she must take at
least a thirty (30) minutes unpaid lunch).

One-on-one tutors do not need to enter each appointment separately on their excel
timesheet. Instead for their start time will be the time their first appointment starts and
their end time will be the time their last appointment ends. If there are any unscheduled
times in between appointments these will be recorded as breaks. Please see attachment A
for an example on how to properly fill out your timesheet.
RESOURCE CENTER TUTORS:

Employee data (Name, EID, pay rate) will still be entered as usual.
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Employees do not need to enter beginning date, end date, or account number (these fields
will be locked and employees will be unable to select them)
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Date, time, and activity/function will still be entered as usual (e.g. Math and Science
Lab).

Start and End time must be entered in increments of 15 min. For example if an employee
comes in at 9:02 AM he or she would need to record it as 9:00AM.

Lunch/Breaks are entered in decimals. 0.50 for 30 min, 1.00 for 1 hour, 1.50 for 1 hour
30 min, etc. Lunch breaks must be taken if a tutor works more than six continuous hours
(e.g. if a tutor works 12:00 PM to 6:00 PM (6 hours) he or she does not need to take a
lunch however, if a tutor works 11:30 AM to 6:00 PM (6.5 hours) he or she must take at
least a thirty (30) minutes unpaid lunch).
Please see attachment B for an example on how to properly fill out your timesheet.

ONE-ON-ONE AND RESOURCE CENTER TUTORS:
 Employee data (Name, EID, pay rate) will still be entered as usual.
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Employees do not need to enter beginning date, end date, or account number (these fields
will be locked and employees will be unable to select them)

Date, time, will still be entered as usual. Activity and function will be entered as Tutoring
appointment(s)/Math and Science Lab.

Start and End time must be entered in increments of 15 min. For example if an employee
comes in at 9:02 AM he or she would need to record it as 9:00AM.

Lunch/Breaks are entered in decimals. 0.50 for 30 min, 1.00 for 1 hour, 1.50 for 1 hour
30 min, etc. Lunch breaks must be taken if a tutor works more than six continuous hours
(e.g. if a tutor works 12:00 PM to 6:00 PM (6 hours) he or she does not need to take a
lunch however, if a tutor works 11:30 AM to 6:00 PM (6.5 hours) he or she must take at
least a thirty (30) minutes unpaid lunch).

Please see attachment C for an example on how to properly fill out your timesheet.
QUESTIONS FROM TUTORS:
The following are some questions asked by some tutors and answered by Debbie Alisca from
Human Resources:
1. When should the tutors take their break if they have a one on one from 11-12, and then work
in the math and science resource center from 12-6? If an employee works four or more
continuous hours, the employee is entitled to a 15-minute break. Unpaid lunch break is set by
the office supervisor.
2. Can they leave a half an hour early? This is determined within the department based on
scheduling.
3. Should they come in earlier for their break time if they work over six hours? It’s required that
if an employee worked over 6 hours, they must take a 30 min or 1 hr break.
4. The tutors also do not understand why they are working 7 hours and are only getting paid for
6 hours. Please see the questions 3 and 4 above.
5. Is it okay to put that they work 10am-6pm with an hour break if they are actually working
from 11am-6pm, and not taking a break? It is recommended that they notate the exact hours
they are working and breaks are taking.
TIPS:
 The new excel time sheet has a drop down menu for the start and end times. Times can
also be entered using military time to prevent AM/PM errors (e.g. 1:00PM = 13:00,
2:00PM = 14:00, etc)
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The new excel time sheet will automatically calculate the daily total, it will also
automatically subtract breaks from the daily total.
If a daily total has a negative value this means that there is an error with the start time or
end time (usually means that the employee entered AM for both start and end time).
Report time in 15 minute increments; for example:
15 minutes = .25
30 minutes = .50
45 minutes = .75
New tutors will receive an example time sheet as part of their training packet. Current tutors
received an example time sheet via email on 11-12-10.
Paychecks are distributed on the tenth and twenty-fifth of each month and may be picked up at
the cashier’s office. You cannot request mail delivery. Direct Deposit is available and can be
setup through the CSN web site. Pay dates that fall on the weekend or a holiday will be available
the previous business day. If you have any questions please contact the desk staff at your
campus.
Each semester you will be provided with the deadlines for time sheets. Those deadlines are
posted at each campus and on our website at: http://www.csn.edu/pages/2095.asp
If you have any questions please let the desk supervisor at your campus know
PAYROLL ACTION FORM
Please give a two week notice to the Tutorial Services Department if you decide to end your
employment.
A non-student worker can work up to 1000 hours in one calendar year. It is the responsibility of
the worker to monitor those hours as you will not be paid if you exceed the 1000 hours. We will
try to remind you but you should keep track of your hours.
A student worker can work up to 32 hours in any given week. Once again, the student will not
be paid for time that exceeds his/her employment document.
Your Payroll Action Form can be terminated at will. No notice is required.
TUTORS’ WORK PERFORMANCE STANDARDS
DRESS CODE
To build a strong department and provide the highest quality services to our students, it is
important to outline the expectations regarding tutors’ physical appearance and behavior in the
locations of the Tutorial Services Department. The following information is taken directly from
the “Communication Labs: Tutorial Manual” prepared by Dr. Luke LeFebvre (2010). “The
purpose of establishing a dress code for tutors is to (1) allow our employees to work comfortably
in the workplace and (2) project a professional image for our learners, potential tutors, and
institutional and community visitors. Business casual dress is the standard for this dress code.
Please refer to Appendix A for detailed information about dress code” (LeFebvre, 2010, p. 2)
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ETHICAL STUDENT-TUTOR BEHAVIORS
Students are ultimately responsible for their own work. Tutors are not allowed to do the work for
the students. “You can suggest ideas, recommend organizational structures, and brainstorm
options. The student’s work must be the student’s work. Should you provide too much
assistance, you risk violating the Student Conduct Code (see Section III for the Student
Academic Integrity Policy) and steering the student toward violation as well. Also, your position,
as a tutor at the Tutorial Services Department, will be revoked” (LeFebvre, 2010, p. 3).
As a tutor you should avoid commenting on instructors’ and professors’ assignments
“Never make a negative comment regarding an instructor or professor or about an assignment.
As a tutor you must carefully monitor your communication because your position inherently has
a measure of authority. These types of comments may negatively impact a student’s motivation,
perceptions, and overall effort in the course” (LeFebvre, 2010, p. 3). If a student asks for your
opinion on which professor they should take, advise them to ask other students that have taken
the subject for their opinions. As a member of Tutorial Services you are a CSN staff member
and should not engage in comparisons of various professors.
“Finally, never discuss an assignment in terms of grades with a student. Avoid evaluative
comments when assisting with an assignment. Do not predict an instructor or professor’s
evaluation on an assignment. These behaviors should be avoided for two reasons: (1) if the
prediction should prove to be inaccurate negatively then the student may perceive the Tutorial
Services Department as an ineffective resource or (2) if the prediction should prove to be
inaccurate positively the student may perceive the Tutorial Services Department as an
incompetent resource” (LeFebvre, 2010, p. 2).
TUTOR-STUDENT INTERACTIONS
Please be aware that you may not be an expert in the subject you tutor. Keeping this in mind
(especially for science and math subjects), “I do not know” is a perfectly acceptable answer to
give a student. If you are unsure about a topic, it is best to politely convey that you are unsure
and the question may be better suited for their professor’s office hours. Saying “I don’t know”
does not make you a bad tutor; it is a sign that you are a good tutor that recognizes their
limitations. “However, because you have received training in the subject you tutor, you are more
able to observe skills and behaviors exhibited during a presentation that most novice learners are
unable to do at this stage of their learning. As a tutor you are also an objective observer and
feedback source for the learner” (LeFebvre, 2010, p. 3).
TUTOR CONFIDENTIALITY
“Tutoring work must be kept confidential. Many times students may disclose to you, directly or
indirectly, how they are progressing in their course. However such information finds you, as a
tutor, you must maintain confidentiality. Discussing problems the student is experiencing – avoid
comments about grades you think the student will earn on the assignment. These comments
directly violate the confidentiality the tutee rightfully assumes when using the resources”
(LeFebvre, 2010, p. 4) of the Tutorial Services Department.
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MATH AND SCIENCE RESOURCE CENTER LOCATIONS
Math and Science Resource Centers are located at each campus of the College of Southern
Nevada:
WEST CHARLESTON CAMPUS
H-203
Tel. 702.651-7615
Coordinators: Eric Hutchinson (702/651-7512) & Joshua Martin (702/651-7408)
CHEYENNE CAMPUS
Room S245 & S247
Tel. 702.651-4088
Coordinator: Shannon Larson (702/651-4141)
HENDERSON CAMPUS
B-201
Tel. 702.651-3167
Coordinator: Dr. Thomas Gill (702/651-3142)
MATH AND SCIENCE RESOURCE CENTER RULES
These rules are established for the purpose of maintaining the proper functioning of the Math and
Science Resource Center. These rules are expected to be followed by tutors and students as well.
RULES:
 The Lead Tutor is fully responsible for the operation of the Math and Science Resource
Center, and serves as a liaison to the Interim Director of Tutorial Services.
 All tutors and tutees should be familiar and act in accordance with the Math and Science
Resource Center rules.
 The use of the Math and Science Resource Center is a privilege which can be taken away.
 The function of the Math and Science Resource Center is to provide assistance to CSN
students enrolled in a Math or/and Science class.
FOR ALL STUDENTS:
 You must sign in to use the Math and Science Resource Center.
 If you need extensive assistance (more than 15 minutes) please sign up for a One-on-One
tutoring session, by using online Tutoring scheduling system, or in person at the Tutorial
Services Department of the respective campus.
 The tutors are instructed to help you only if you show them your work.
 Tutors CANNOT help you with take home quizzes/tests or preparation for the TES
exams or Math placement tests.
 SOLUTIONS MANUALS are for tutor use ONLY.
 Computers are for academic use only, no games or social networking is allowed. If you
need to use computer for any other purpose than tutoring, please go to one of the
computer labs.
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No minor children are allowed in the Math and Science Resource Center.
No eating inside the Math and Science Resource Center.
No drinks at the computer stations.
No use of cell phone inside the Math and Science Resource Center.
Be courteous to others, and keep your voice down.
FOR LEAD TUTOR:
 Be a liaison to coordinator, Director of Student Affairs/Henderson and Director of
Tutorial Services.
 The lead Tutor is fully responsible for the operations of the Math and Science Resource
Center.
 Help with coverage issues
 Assist other tutors with daily routines in the Math and Science Resource Center.
 In charge of textbooks and other materials/inventories
 Create schedule each semester to ensure adequate coverage
 Keep tutor contact list including phone numbers and email addresses
 Listen to complaints and/or suggestions from tutors and students and forward them to
supervisor, coordinator and/or Director
 Maintain daily sign in sheet and compile statistics
 Post and distribute informational advertisements for the Math and Science Resource
Center
 Post tutor schedules each semester
 Monitor physical equipment in the lab and in charge of inventory
 Assist students with scheduling appointments when necessary
 Remind tutors of timesheet due date
Responsible for the laptops given to the Math and Science Resource Center
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FOR TUTORS:
 Be on time! Call the Resource Center of your respective campus (651-7615 Charleston,
651-4088 Cheyenne, 651-3167 Henderson) and Tutorial Services campus desk
supervisor’s office at (651-5732 Charleston, 651-3125 Henderson, 651- 4232 Cheyenne)
if you are going to be late or absent.
 The biometric fingerprint scanner is a secured version of a time clock. We want to be
sure that you are compensated fully for the time that you work. In the course of a work
day you should use this device four times; you will use it when you first arrive to clock
in, again when you take your lunch break, a third time when you return from your lunch
break, and finally when you leave for the day. The lead tutor is responsible for running
the logs and delivering them to the Interim Director of Tutorial Services.
 You are entitled to take a 15 minute break after 4 hours of work.
 At the beginning of each day write down the hours that you intend to take your lunch
break. This is required in order to avoid the situation in which more than 2 tutors are
taking their break in the same time.
 Before tutoring the students, ask them if they signed in. At the end of the session, ask
them to fill out a tutor evaluation form online.
 The duration of a session with a student shouldn’t be more than 15 min.
 Tutors are allowed to provide tutoring services only in subjects they have been approved
for.
 No solution manuals should be given to students at any time.
 If a student wants to borrow a textbook ask for an ID and secure ID in a proper place.
 Tutors are not allowed to use their laptops during working hours.
It is your obligation as a tutor to respect these rules and also to enforce them.
Two laptops were donated to the West Charleston Math and Science Resource Center (H203)
and one to the Henderson Math and Science Resource Center (B201) for the sole use by tutors to
enlarge their services to students.
SECTION III: RESOURCES FOR STUDENTS
The following information is provided to tutors to better assist CSN students with their academic
and needs. It is also recommended that all tutors refer to the main CSN website for all necessary
information on support services available to CSN students.
RETENTION OFFICE
Utilizes strategic interventions to help students develop academic and personal skills, benefit
from campus and community resources, and connect to campus life.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. B
1100 Student Services Area
Bldg. B - Student Services Area
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651-7367
651-2626
651-3103
COUNSELING
Helps students select courses, provides personalized assistance in developing educational and
vocational plans appropriate to a student’s interests and abilities, and completes degree audits.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. D – Lobby
1100 Student Services Area
Bldg. B - Student Services Area
651-5670
651-4049
651-3165
ACCOUNTING LABS
Offers FREE assistance in accounting classes. No appointment necessary.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. C – Computer Lab
Room 1057
Bldg. B – Room 201
651-3100
WRITING CENTERS
Provide FREE assistance with all aspects of paper writing. No appointment necessary.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. C – Room 112
Room 2106 (Library)
Bldg. C – Computer Lab
651-7402
651-4101
651-3187
CAREER SERVICES
Helps students define career goals through career assessments and offers job search services,
assistance in writing resumes, and interview skills to students and community members.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. D – Lobby
1100 Student Services Area
Bldg. B - Student Services Area
651-5089
651-4700
651-3174
CHILD CARE
It serves students/faculty/staff’s children ages 2 to 5.
CHEYENNE CAMPUS
WEST CHARLESTON CAMPUS
651-4944
651-7390
EARLY CHILDHOOD LAB
This lab provides student/staff/faculty children age 12 months to pre-kinder morning pre-school
classes. The Lab operates on a waiting list basis.
CHEYENNE CAMPUS:
Room 1120
14
651-4441
COMPUTER LABS
Computer, internet and WebCT access, Word processing, Microsoft Office, and tutorials in
computer programs.
CHARLESTON CAMPUS
CHEYENNE CAMPUS
HENDERSON CAMPUS
Building C
Main Building
Building C
651-5931
651-4592
651-3002
COUNSELING AND PSYCHOLOGICAL SERVICES (CAPS)
Provide short term counseling/psychotherapy for CSN students enrolled in min. 6 credit per
semester.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
651-5518
651-4099
651-3099
DISABILITY RESOURCE CENTER
DRC provides academic accommodations to students with documented disabilities.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. D – Lobby
1100 Student Services Area
Bldg. B - Student Services Area
651-5644
651-4045
651-3795
DEAF AND HARD OF HEARING SERVICES
Provide services for deaf and hard of hearing students.
Please contact Program Coordinator at:
651-4448
INTERNATIONAL CENTER
Provides international students assistance with admissions, orientation, academic, personal
counseling, and immigration advisement.
CHARLESTON CAMPUS:
Bldg. D
651-5820
LANGUAGE LABS
Provide English as a second language (ESL) testing. Labs also provide language students access
to audio, video, and computer materials used in developing language proficiency.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. C - Rooms 213-214
Room 2649
Bldg. C – Room 114
651-5736
651-4074
651-3002
REGISTRAR’S OFFICE
Handles admissions, transcripts, student appeal petitions, declaration of major, transfer credit
evaluation, applications for graduation, name & address changes, and residency issues (including
15
tuition classification based on state residency). To access their forms, including enrollment
verification process, visit: http://www.ccsn.edu/admissions/forms.aspx
CHARLESTON CAMPUS
CHEYENNE CAMPUS
HENDERSON CAMPUS
651-5610
651-4060
651-3030
RE-ENTRY
This department provides opportunities to improve the academic, employment and personal
skills of single parents, displaced homemakers, unemployed/dislocated workers, and low income
individuals. It offers various book assistance programs.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. D – Lobby
1100 Area Student Services Area
Bldg. B - Student Services Area
651-5089
651-4681
651-3115
STUDENT FINANCIAL SERVICES
Provide information and assistance to students applying for financial aid programs such as
Grants, Work Study, Scholarships and Loans. Also available are Tuition Scholarships for those
who qualify.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. D – Lobby
1100 Area Student Services Area
Bldg. B - Student Services Area
651-5660
651-4047
651-3044
TESTING AND ASSESSMENT CENTERS
Serve as make-up test location with consent of instructor, in addition to offering placement,
certification, and credit by exam.
CHARLESTON CAMPUS:
CHEYENNE CAMPUS:
HENDERSON CAMPUS:
Bldg. D – Lobby
1100 Area Student Services Area
Bldg. B - Student Services Area
651-5733
651-4050
651-3128
TRANSFER CENTERS
Provide transfer information and application assistance to 4-year institutions, including degree
plans, course equivalency, and curriculum guidelines / agreements.
CHARLESTON CAMPUS
CHEYENNE CAMPUS
HENDERSON CAMPUS
Building B - Room 133K
Main Building - Room 1131
Building B - Room 124
16
651-5645
651-4259
651-3519
TRIO STUDENT SUPPORT SERVICES
One stop-shop for: first-generation college; financial aid eligible; and disabled students offering
tutoring, academic advising, career exploration, college-transfer assistance, and development of
college success strategies.
CHEYENNE CAMPUS:
Room 1120
651-4441
VETERAN AFFAIRS
Certifies enrollment of veterans and their dependents using veterans’ educational benefits; acts as
liaison with the Veterans Affairs Office. Recommend that eligible students visit the office 45
days before the semester begins.
CHARLESTON CAMPUS
Building D – Room 204
651-5610
STUDENT ACTIVITIES
Works with:
Student Government – The elected student body representing all CCSN students
Leadership Academy - Promoting student leadership
Student Clubs and Organizations – approximately 40
Phi Theta Kappa- the Honor Society for community and junior colleges. (3.5 GPA)
The Coyote Press – CSN student newspaper
Student Identification Cards –must show a current semester schedule and photo I.D.
CHARLESTON CAMPUS
CHEYENNE CAMPUS
HENDERSON CAMPUS
Building B
Main Building
Building B
17
651-5904
651-4660
651-3177
SECTION IV: CSN POLICIES
DISRUPTIVE AND ABUSIVE STUDENT POLICY
Richard Carpenter, President
Approved: 8-25-05
CONTENTS:
1. POLICY PURPOSE AND BACKGROUI\ID
2. POLICY STATEMENT
3. AUTHORITY AND CROSS REFERENCES
4. KNOWLEDGE OF THIS POLICY
5. DEFINITIONS
6. RESPONSIBILITIES
7. EXCEPTIONS
8. CONTACT INFORMATION
9. HISTORY
1. POLICY PURPOSE AND BACKGROUND
CSN is unconditionally committed to protecting academic freedom, standards of civility, and an
environment which is conducive to learning. This policy and the associated procedures have
been developed to provide guidance to instructors and staff in handling incidents of problematic
behavior that are disruptive to the conduct of a class and/or abusive to persons in the CSN
Community Instruction at CCSI is conducted for the common good. The aim of such instruction
is to facilitate learning. Disruptive and abusive conduct in a class can sti'11e the candid scholarly
discourse required for the unfettered exploration of divergent views and thereby prevent the rest
of the class from obtaining meaningful learning experience. Abusive behavior outside the
classroom creates a hostile work environment. Disruptive and abusive behavior is inconsistent
with the purposes of CSN.
Both faculty and students are responsible for maintaining an environment that is conducive to
learning. Faculty should treat students with understanding and respect their personal dignity.
Faculty have the further responsibility of guiding classroom discussion and setting reasonable
limits on the manner in which students express their opinions and interact with each other.
Disruptive or abusive behavior in the academic setting hinders the educational process and
creates a hostile work environment. Students who fail to adhere to behavioral standards may be
subject to discipline. Although disruptive and abusive conduct is already prohibited by the Board
18
of Regents Code and the CSN student conduct code, the purpose of this policy is to clarify what
constitutes disruptive and abusive behavior. The accompanying procedure describes the actions
that faculty, Department
Chairs or Program Directors, and Dean's offices may take in response to disruptive and abusive
conduct and the authority of the Administrative Code Officer to initiate disciplinary proceedings
against students for such conduct.
The purpose of this policy is to create standard mechanisms for dealing with abusive and
disruptive behaviors so that they can be minimized both quantitatively and qualitatively.
2. POLICY STATEMENT
• CSN is committed to maintaining a positive learning environment for its students and a positive
working environment for its faculty and staff.
• Every member of the CCSN community has a right to enjoy an environment free from all forms
of conduct that can be considered disruptive or abusive. Such behavior is antithetical to the
purpose of this institution. In addition, academic freedom can exist only when every person is
free to pursue ideas in a non-threatening atmosphere of mutual respect.
• CSN is committed to protecting academic freedom and freedom of expression for all members
of the college community. This policy against disruptive and abusive conduct will be applied in a
manner that is consistent with those freedoms.
• Disruptive and Abusive conduct is reprehensible. It endangers careers, interferes with the
educational experiences of other students, and threatens the well being of all members of the
CSN community.
• Disruptive and abusive conduct will not be tolerated at CSN.
• Faculty should follow the procedures for dealing with disruptive and abusive conduct that
accompany this policy.
3. AUTHORITY AND CROSS REFERENCE
• Title 2, Chapter 6 of the UCCSI\J Code
• CSN Student Conduct Code
• "Student Rights and Responsibilities" section of the Student Handbook
• CSN Procedure for Dealing with Disruptive and Abusive Students
4. KNOWLEDGE OF THIS POLICY
All CSN faculty, staff, and students, should have knowledge of this policy.
5. DEFINITIONS
Abusive Conduct
19
Behavior is abusive when it creates, or can reasonably be expected to create, an environment that
is intimidating or threatening and/or is likely to interfere with the work or the education of
members of the CSN community. This conduct may involve speech (verbal, written, or
electronic in form), gestures, or physical contact. Such conduct would either be directed against a
faculty member as an individual or as an instance of a type (i.e., a member of a race, ethnic
group, sex, or religious group).
The examples that follow form a non-exhaustive, non-exclusive classification of behaviors that
may be considered abusive:
- Intimidating behavior or speech directed at a faculty member or other persons in the classroom
or other educational setting.
- Threatening behavior or speech directed at a faculty member or other persons in the classroom
or other educational setting.
- Profanities directed at a faculty member or other persons in the classroom or other educational
setting.
- Obscenities, including gestures, directed at a faculty member or other persons in the classroom
or other educational setting.
- Intimidating, threatening, or obscene jokes directed at a faculty member or other persons in the
classroom or other educational setting.
- Screaming and/or yelling either at or around and about a faculty member.
- Directing character aspersions at a faculty member or other persons in the classroom or other
educational setting.
- Acting so as to endanger the safety of a faculty member or other persons in the classroom or
other educational setting.
- Physically assaulting or otherwise manhandling a faculty member or other persons in the
classrooms or other educational settings.
The fact that someone did not intend his or her conduct to be abusive is irrelevant if the
individual's conduct can be reasonably expected to be perceived as intimidating or threatening.
DISRUPTIVE CONDUCT
Behavior is disruptive when it interferes with the maintenance of an environment that is
conducive to learning, civility or academic freedom in the classroom.
The behaviors that follow form a non-exclusive, non-exhaustive classification of behaviors that
may be considered disruptive:
(Any form of behavior that may be considered abusive that takes place in a classroom or other
educational setting)
-
-
Use of cell phones, pagers, beepers, text messaging machines or other electronic
communication devices in the classroom or other educational setting repeated side
conversation in the classroom;
Eating in the classroom;
Repetitive noises including but not limited to cracking gum, clicking pens, drumming the
desk top with fingers or writing implements;
Consistently arriving to class late;
Consistently leaving class early;
20
-
-
Argument that goes beyond the scope of the topic under discussion after having been
instructed that it is beyond the scope of the topic repeated emotional outbursts in class
repeatedly moving around the room during class;
Exchange of personal insults between students in class or through electronic media
fighting words exchanged among students in class or through electronic media
physical altercations between students
Note
Abusive and disruptive conduct must be distinguished from behavior which, though it may be
experienced as unpleasant by a faculty member, is perfectly appropriate in a college classroom.
Most notably, this would include disagreements regarding subject matter, particularly
disagreements in which the student marshal’s reasons in support of his/her view. This policy
cannot be permitted to function as a gag to the expression of reasoned dissent in the classroom.
Students should be encouraged to think for themselves and should not be discouraged from
expressing their thoughts in a civil manner.
6. RESPONSIBILITIES
In the Classroom or Other Educational Setting
The instructor is responsible for dealing with disruptive behavior at the classroom level in
accordance with the procedures accompanying this policy. The CCSI\J Administrative Code
Officer is responsible for dealing with disruptive or abusive behavior at the institutional level in
accordance with the UCCSN Code Chapter 6 and the CCSI\J Student Conduct Code.
7. EXCEPTIONS
Not applicable
8. CONTACT INFORMATION
Questions about this policy should be directed to the CSN Administrative Code Officer.
9. HISTORY
XX/XX/XX - Reformatted
08/25/05 - Approved
21
HANDLING DISRUPTIVE AND ABUSIVE STUDENTS POLICY PROCEDURE
Handling Disruptive and Abusive Students
Approved: CSN President
Policy Effective Date: June 20, 2007
June-20, 2007
Contents:
1. PROCEDURE PURPOSE AND BACKGROUND
2. PROCEDURE STATEMENT
3. AUTHORTIY AND CROSS REFEREI\JCES
4. KNOWLEDGE OF THIS PROCEDURE
5. DEFINITIONS
6. RESPONSIBILITIES
7. EXCEPTIONS
8. CONTACT INFORMATION
9. FORMS
10. HISTORY
Senate Approved: March 07. To President May 07 TITLE: PROCEDURES FOR HANDLING
DISRUPTIVE AND ABUSIVE STUDENTS
1. POLICY REFERENCE
The procedures outlined below are associated with the Community College of Southern Nevada
Disruptive and Abusive Students Policy.
2. PROCEDURE STATEMENT
Faculty members are strongly encouraged to clearly state their expectations regarding the
deportment of students on the course syllabus. Faculty are also encouraged to require students to
either sign a tear off section from the syllabus or send an email confirmation indicating that they
understand and will conform their conduct to the expectations stated on the syllabus. As a
general principle, instructors should document any and all incidents of student conduct that are
troubling or indicate the possibility of serious behavioral problems in the future. Keep a record of
the dates together with a brief description of all such incidents. It is also recommended that all
incidents of problematic behavior be reported to security and to the instructor's Department Chair
so that there is an independent record of such incidents.
2.1 Students Who Are Disruptive but Not Dangerous
The following steps are suggested:
22
1. Verbal and/or written warning to the student
2. Face-to-face or phone conference with the disruptive student
• Review the rules regarding classroom deportment.
• Warn the student of the consequences of further disruptions in the class.
• Provide the student with a copy of a written warning. If possible get the student to sign this
document before copying it. Also, send a copy of this document to your Department Chair.
Note: If the disruption is serious enough, the instructor may combine steps 1 and 2.
3. The disruptive student may be directed to leave the class for that session. If this step is taken,
a written report of the incident should be sent to the instructor's Department Chair.
Note:
 If the disruption is severe enough, this step may be taken before step 2 (above). If step 3
is taken prior to step 2, it should be followed immediately by step 2, if appropriate based
on the student's conduct.
 If the disruption is so serious that it effectively undermines tile remainder of the class
period, steps 1, 2, and 3 may be combined.
4. If there is a second incident with the student, the instructor may take either or both of the
following actions at the instructor's discretion:

Direct the disruptive student to the counseling/clinical unit.

Direct the disruptive student to leave the class for a period of one week; and inform
him/her that their further attendance will be determined by tile Code Officer; and the
instructor must immediately send notification of this action to the Department Chair,
Dean, and provide a complaint within 24 hours regarding the student's conduct to the
college's Administrative Code Officer. The disposition of the case and determination
of the student's possible return date is transferred to the college's code officer.
2.2 Disruptive or abusive Students Who Appear As Though They Might Also Be Dangerous:
The following steps are recommended:
1. Confer with the disruptive student outside of class if that is appropriate. Skip this step if the
possibility of an imminent crisis precludes a measured approach.
2. Direct the disruptive student to leave the class. Note: If the student refuses to leave as
directed then the instructor based on his/her discretion, may proceed to either step 3 or step 4.
3. Dismiss the class.
4. See if any other student(s) in the class is/are willing to alert security to the on going
disruption. Security can then notify the police department and, if necessary, the police can
23
remove the disruptive student from the classroom. Assistance from other students must be
entirely voluntary.
2.3 Abusive Students
In Class
1. Direct the disruptive student to leave the class for a period of one week and the
instructor must immediately send notification of this action to the Department Chair,
Dean, and provide a complaint within 24 hours regarding the student's conduct to
the college's Administrative Code Officer. The disposition of the case and
determination of the student's possible return date is transferred to the college's code
officer.
Note: If the student refuses to leave as directed then the instructor, based on
his/her discretion, may proceed to either step 2 or step 3.
1. Dismiss the class.
2. See if any other student(s) in the class is/are willing to alert security to the ongoing disruption.
Security can then notify the police department and, if necessary, the police can remove the
disruptive student from the classroom. Assistance from other students must be entirely
voluntary.
3. Notify security to report the incident and request that a security person be present at the next
meeting to assure that the student does not attempt to enter the class.
4. Provide a complaint regarding the student's conduct to the college's Administrative Code
Officer.
Outside Class
1. See if there are any witnesses to the event who are willing to make a written report of wllat
they saw and/or heard.
2. Notify security of the event.
3. Provide a complaint regarding the student's conduct to the college's Administrative Code
Officer.
2.4 Procedure To Follow When A Disruptive Or Abusive Student Has Been Required To
Leave A Class Or A Class Has Been Canceled
1. The instructor should immediately document the reason(s) for which he or she required the
student to leave the class or canceled the class.
2. The instructor may gather statements regarding the conduct of the disruptive student from
any students who witnessed the incident(s) in question and are willing to provide such
statements. The provision of such statements is to be entirely voluntary.
24
3. The instructor must present the reason(s) for the action and copies of any supporting
documentation to his/her Department Chair and Dean, and the college's Administrative Code
Officer. The instructor should keep a copy of all written materials produced in support and
explanation of his/her action.
Note: The guidelines for documenting incidents requiring the removal of disruptive students
are outlined in Student Rights and Responsibilities section of the Student Handbook.
3. AUTHORITY AND CROSS REFERENCES
•
•
•
•
Title 2, Chapter 6 of the UCCSI\I Code
CSN Student Conduct Code
"Student Rights and Responsibilities" section of the Student Handbook
CSN Policy on Disruptive and Abusive Students
4. KNOWLEDGE OF THIS PROCCEDURE
All CSN faculty, staff, and students should have knowledge of this procedure.
5. DEFINITIONS
Abusive Conduct
Behavior is abusive when it creates, or can reasonably be expected to create, an environment that
is intimidating or threatening and/or is likely to interfere with the work or the education of
members of the CCSI\I community. This conduct may involve speech (verbal, written, or
electronic in form), gestures, or physical contact. Such conduct would either be directed against a
faculty member as an individual or as an instance of a type (i.e., a member of a race, ethnic
group, sex, sexual orientation or religious group).
The examples that follow form a non-exhaustive, non-exclusive classification of
behaviors that may be considered abusive:
•
Intimidating behavior or speech directed at a faculty member or other persons in the
classroom or other educational setting.
•
Threatening behavior or speech directed at a faculty member or other persons in the
classroom or other educational setting.
•
Profanities directed at a faculty member or other persons in the classroom or other
educational setting.
•
Obscenities, including gestures, directed at a faculty member or other persons in the
classroom or other educational setting.
•
Intimidating, threatening, or obscene jokes directed at a faculty member or other persons
in the classroom or other educational setting.
•
Screaming and/or yelling either at or around and about a faculty member
•
Directing character aspersions at a faculty member or other persons in the classroom or
other educational setting.
•
Acting so as to endanger the safety of a faculty member or other persons in the classroom
or other educational setting.
•
Physically assaulting or otherwise inappropriately touching a faculty member or other
persons in the classroom or other educational settings.
•
Exchange of personal insults between students in class or tl1rough electronic media.
25
•
•
Fighting words exchanged among students in class or through electronic media.
Physical altercations between students.
Note: The fact that someone did not intend his/her conduct to be abusive is irrelevant if the
individual's conduct can be reasonably expected to be perceived as intimidating or threatening.
Disruptive Conduct
Behavior is disruptive when it interferes with tile maintenance of an environment that is
conducive to learning, civility or academic freedom in the classroom.
The behaviors that follow are a non-exclusive, non-exhaustive classification of behaviors that
may be considered disruptive, unless a student presents a DRC request for accommodations:
•
Use of cell phones, pagers, beepers, text messaging machines or other electronic
communication devices in the classroom or other educational setting;
•
repeated side conversation in the classroom;
•
eating in the classroom;
•
repetitive noises including but not limited to cracking gum, clicking pens, drumming the
desk top with fingers or writing implements;
•
consistently arriving to class late;
•
consistently leaving class early;
•
argument that goes beyond the scope of the topic under discussion after having been
instructed that it is beyond the scope of the topic;
•
repeated emotional outbursts in class;
•
repeatedly moving around the room during class.
Note: Abusive and disruptive conduct must be distinguished from behavior which, though it
may be experienced as unpleasant by a faculty member, is perfectly appropriate in a college
classroom. Most notably, this would include disagreements regarding subject matter, particularly
disagreements in which the student marshal’s reasons in support of his/her view. This policy
cannot be permitted to function as a gag to the expression of reasoned dissent in the classroom.
Students should be encouraged to think for themselves and should not be discouraged from
expressing their thoughts in a civil manner.
Denying access to a Distance Education course is equivalent to preventing a disruptive or
abusive student from entering an in-class course.
6. RESPONSIBILITIES
The instructor is responsible for dealing with the disruptive or abusive behavior at the classroom
level in accordance with these procedures. The CSN Administrative Code Officer is responsible
for dealing with disruptive or abusive behavior at the institutional level in accordance with the
UCCSN Code Chapter 6 and the CSN Student Conduct Code.
7. EXCEPTIONS
8. CONTACT INFORMATION
9. FORMS
26
Not applicable
Questions about this policy should be directed to the CSN Administrative Code Officer.
Not Applicable
10. HISTORY
XX/XX/XX -Reformatted
08/25/05 -Approved
INFORMATION SYSTEMS AND ELECTRONIC RESOURCES
ACCEPTABLE USE POLICY
Approved: Michael D. Richards May 27, 2008
CSN President Date
______________________________________________________________________________
Faculty Senate Recommendation
Recommended X
Not Recommended
Judy Stewart
May 9, 2008
Faculty Senate Chair
Date
CONTENTS:
1. POLICY PURPOSE AND BACKGROUND
2. POLICY STATEMENT
3. AUTHORITY AND CROSS REFERENCES
4. KNOWLEDGE OF THIS POLICY
5. DEFINITIONS
6. RESPONSIBILITIES
7. EXCEPTIONS
8. CONTACT
9. HISTORY
1. POLICY PURPOSE AND BACKGROUND
Information technology systems and electronic resources are provided to the members of the
College of Southern Nevada (CSN) community with the understanding that they will use them
with mutual respect, cooperation and collaboration, and in compliance with all applicable
policies, laws and regulations.
These resources are finite but their usage is growing and expanding; the resources must be
shared generally and as with any interconnection of electronic resources, one individual can have
a dramatic effect on others within the network. Therefore, the use of the CSN network and
electronic resources is a revocable privilege.
All constituents will benefit if all users of the CSN electronic systems avoid any activities which
cause problems for other users. CSN reserves the right to monitor, limit, and restrict electronic
messages, network/systems traffic, and the public or private information stored on computers
owned, maintained, or managed by CSN. Anyone who uses computers not owned, maintained, or
managed by CSN that abuse campus services may also be denied access to campus resources.
27
Email/voice mail, web pages, and digital content are subject to archiving, monitoring, or review,
and/or disclosure by other than the intended recipient as provided in NSHE Board of Regents’
Handbook, Title 4, Chapter 1, Section 22, “Privacy Issues”.
CSN requires that anyone using CSN's information technology systems or electronic resources
abide by the following policy:
2. POLICY STATEMENT
CSN requires access to its information technology systems and electronic resources (hereinafter
"Systems") to be authorized and pre-approved, and that users understand that laws currently exist
that prohibit the following:
• Electronic libeling or defamation
• Sending/Posting/Broadcasting messages that incite hate or violence
• Transmitting repeated unwanted personal advances
• Falsifying information or impersonation
• Unauthorized use of, providing, or copying of protected intellectual or copyrighted property
CSN’s network is a private network separate and distinct from the public Internet. Therefore,
access to and use of CSN's network must comply with all CSN's policies, rules and regulations
and with all local, state, and federal laws. Examples of prohibited activities outside of prescribed
course related activities include but are not limited to:
• Posting or transmission of confidential information
• Use of offensive or discriminatory language
• Transmission or display of graphic images, sounds or text that is sexual or offensive in nature
• Unauthorized use of other's passwords or accounts
• Use of the Systems for personal profit or gain
• Use of the Systems to harass, threaten, or otherwise invade the privacy of others
• The installation or use of any servers on the network not expressly approved by the Office of
Technology Services (hereafter "OTS")
• Deliberate attempts to cause breaches of the network, servers, telecommunications systems or
security or to examine network traffic
• Initiation of activities which unduly consume computing or network resources
• Use of applications, for example P2P, to receive and/or distribute copyrighted materials, such
as movies, music, and video
• Tampering with computer files, software, or knowingly introducing a virus or malicious code
to the to the CSN systems
• Unauthorized changes to the CSN web pages
• Playing games in CSN computer labs for entertainment
• Excessive use of network bandwidth, storage, and any computer resources for purposes
unrelated to College activities
Each user is responsible for the security of his/her own account, password, and any workstation
to which they are logged in. A complex and securely guarded password provides a high level of
assurance of privacy and security of resources; all users are responsible to change their password
as recommended by OTS. A password is not to be shared with others or posted in a place
accessible by others. A password authenticates the holder as an authorized user of the Systems
and must be protected from all others.
28
Users must understand that email is not absolutely private and should practice caution in sending
messages that a user would not want everyone to see. OTS does not make a practice of
monitoring email and other files. When there is a suspected violation, CSN reserves the right to
examine material stored on or transmitted through its Systems in accordance with NSHE Board
of Regents’ Handbook, Title 4, Chapter 1.
CSN and users of its Systems must comply with the copyright protection given by international
agreements and federal law to owners of software and intellectual property under the United
States copyright laws, including but not limited to the Copyright Act of 1976 and the Federal
Digital Millennium Copyright Act of 1998, and including the restrictions that apply to the
reproduction of software and intellectual property. Users of the Systems must ensure that the
bounds of permissible copying under the fair use doctrine are not exceeded (i.e., a backup copy
may be made). It is against the law to copy or reproduce any licensed software or intellectual
property, or to download from the Internet any copyrighted material, including fonts, music,
movies, and videos without permission of the copyright holder and any illegal activity will be
dealt with as outlined below as well as expose the user to criminal charges. No one may use
software that has been obtained illegally on the CSN Systems or on personal equipment used at
CSN. Violation of these requirements will subject the offender to disciplinary action at CSN as
outlined below, as well as expose the user to accountability in a court of law.
While computer equipment and access to the Systems is provided for CSN work and education
purposes, incidental personal use is permitted as long as it is not inconsistent with this Policy and
it doesn't interfere with employment and education responsibilities.
Eating and drinking is not permitted in the immediate area of any computer in open labs and
classrooms.
Violations
In addition to liability and penalties that may be imposed under federal, state or local laws, users
of the Systems who fail to fulfill their responsibilities and engage in prohibited conduct may be
subject to disciplinary action. CSN may restrict or suspend user privileges while the alleged
violation(s) are being investigated and disciplinary action pursued. Disciplinary action shall be
taken by the Vice President of Student Affairs relative to student violations, and by the
appropriate CSN officer relative to faculty, staff, and/or CSN affiliate violations. A violation
may also result in a referral to law enforcement authorities.
In accordance with CSN and NSHE policies and state and federal laws, OTS may monitor the
CSN Network for activity which violates this Acceptable Use Policy.
3. AUTHORITY AND CROSS REFERENCES
The basis for this policy is provided in the following:
• Nevada Constitution Article 11
• Nevada Revised Statutes sections 197.110 (2) and 205.473 through 205.513
• Board of Regents Handbook Title 4, Chapter 1, Section 22
• Board of Regents Handbook Title 2, Chapter 6 et al
• CSN Student Conduct Code
• "Student Rights and Responsibilities" section of the Student Handbook
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4. KNOWLEDGE OF THIS POLICY
CSN expects that all individuals including, but not limited to, CSN students, faculty, and staff
using its Systems will abide by the Acceptable Use Policy.
5. DEFINITIONS
6. RESPONSIBILITIES
The responsible parties that are not applicable to this particular policy are annotated N/A.
The President:
• Final approval authority
• Implementation
Vice Presidents (List applicable VPs):
• Executive Vice President
• Vice President of Student Affairs
• Vice President of Academic Affairs
• Vice President of Administrative Operations
CSN Faculty Senate:
• Development/revisions
• Recommending authority
CSN Administrative Code Officer:
• Technical changes (nomenclature and verbiage)
Standing Committees:
• Student Conduct Code Appeals
Coordinator:
• Chief Information Officer
7. EXCEPTIONS
The President has the discretion to suspend or rescind all or any part of this policy or related
procedure(s) when advised by competent legal authority that this policy or related procedure(s) is
wholly or in part in conflict with laws or procedures of a superior governing body. The President
shall notify the appropriate CSN personnel of the suspension or rescission and cause any
necessary changes to be made to this policy.
8. CONTACT INFORMATION
Direct questions about this policy to the following offices:
Subject Contact
General questions from institutional personnel CSN General Counsel
How to write Policies and Procedures Member of Policies and Procedures Guidance Committee
and CSN General Counsel.
Specific questions related to the detail Chief Information Officer (702) 651-5900
9. HISTORY
June, 2007: Forwarded to President Carpenter bypassing Faculty Senate Review
June 20, 2007: Approved by President Carpenter without Senate Review
January, 2008: Forwarded by Faculty Senate Chair to the Ad Hoc Committee on the Use of
Online Resources for review
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February XX, 2008: Returned with to Faculty Senate Chair with revisions for approval by
Faculty
Senate
May 9, 2009 Approved by Faculty Senate
May 27, 2008 Approved by President Richards
COLLEGE OF SOUTHERN NEVADA E-MAIL ACCEPTABLE
USE POLICY
In promoting distance learning initiatives, the College of Southern Nevada has established a
student email system, faculty and staff email system, network, and distance learning portal linked
to the World-Wide Web (Internet). Through these systems (hereafter referred to as the Intranet),
CSN students are provided an opportunity to increase communication through email and CSN
faculty, staff, and personnel are able conduct education and business services directly linked to
the purposes and mission of the College of Southern Nevada.
Acceptable Use-The use of student email accounts, must be in support of educational and
academic activities or research and consistent with the educational objectives of the College of
Southern Nevada. Transmission of any material in violation of any United States, Nevada, or
other pertinent jurisdiction's law, regulation, or rule, or any Nevada System of Higher Education
Board of Regents policy or College policy, is prohibited. This includes, but is not limited to,
threatening or obscene material or material protected by trade secret. Illegal acts are strictly
prohibited. Using Intranet accounts to play games is not acceptable use.
Privileges-The use of the College's Intranet is a privilege, not a right, and inappropriate use can
result in a cancellation of those privileges.
Netiquette-Users are expected and required to abide by the generally accepted rules of the
Intranet etiquette. These include (but are not limited to) the following:
 Be polite. Do not write or send abusive messages to others.
 Use appropriate language. Do not swear, or use vulgarities or any other inappropriate or
offensive language. Communications from students to faculty through CSN email is to be
courteous.
 CSN email is not to be used for commercial purposes.
 Do not reveal your account name and password to others.
Additional Prohibitions-Behavior that is subject to interruption or revocation of user privileges
and disciplinary action under this Code are violations of federal, State, and local law, conduct
that threatens the safety or well-being of the campus community, and any other beh adversely
affects the College or its educational mission.
No Guarantee of Privacy-Note that CSN electronic mail (email) is not guaranteed to be private.
This is because system administrators who operate the system do have access to all email, and
compliance with applicable law and implementation of College policies, including this policy,
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may result in monitoring. Messages relating to, or in support of illegal activities, may be reported
to the authorities.
Reliability-The College of Southern Nevada makes no warranties of any kind, whether expressed
or implied, for the service providing. The College will not be responsible for any damages
employees or students suffer from use of the Intranet. This includes loss resulting from delays,
non-deliveries, mis-deliveries, or service interruptions caused by its own actions or other errors
or omissions.
Security-Security on any computer system is a high priority, especially when the system involves
many users. If a student or employee believes that he or she can identify a security problem on
the Intranet, he or she should notify a system administrator to help identify and resolve any
associated problems. Students and employees should not give their passwords to any other
individual. Attempts to tog in to the system by any other user may result in cancellation of user
privileges. Attempts by non-system administrators to log in to the system as a system
administrator or other system staff will result in cancellation of user privileges. Any user
identified as a security risk or having a history of problems with computer systems may be
denied access to the system and subject to other disciplinary actions that could include
termination of employees of the College or expulsion of a student.
USE OF COLLEGE EQUIPMENT AND PROPERTY POLICY
CONTENTS:
1. POLICY PURPOSE AND BACKGROUND
2. POLICY STATEMENT
3. AUTHORITY AND CROSS REFERENCES
4. KNOWLEDGE OF THIS POLICY
5. DEFINITIONS
6. RESPONSIBILITIES
7. EXCEPTIONS
8. CONTACT INFORMATION
9. HISTORY
1. POLICY PURPOSE AND BACKGROUND
To clarify the prohibition of personal use of CSN equipment and property, and to prevent the
appearance of impropriety.
As provided in NRS 281.481(7) and Board of Regents Policies, CSN employees shall not use
time, property, equipment, or other state facility to benefit their personal or financial interest.
Those laws allow limited use for personal purposes if:
- the use does not interfere with the performance of an employee's duties,
- the cost and value related to the use is nominal, and
- Personal use shall not interfere with official institutional use.
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-
-
Personal use of CSN time, property, equipment, or other facility must be approved in
advance by the employee's supervisor.
If the institution or unit incurs a cost because of a use that is authorized pursuant to this
policy or would ordinarily charge a member of the public for the use, the employee shall
promptly reimburse the cost or pay the charge.
An employee who intentionally or negligently damages CSN property, equipment, or
other facility shall be held responsible for the resultant expense.
CSN provides a wide variety of resources, including computers, networks, software, printers,
office telephones, cellular phones, personal digital assistants (PDAs), pagers and office facilities,
for use by faculty and staff. Property, facilities, assets, and other resources may only be acquired
to support the mission of the CSN, and are not intended to support more than minor incidental
personal use. The CSN recognizes that faculty and staff may occasionally need to use CSN
resources for personal purposes.
2. POLICY STATEMENT
Approval of Uses
Personal use of CSN property is generally prohibited. At no time may CSN property be removed
from the campuses without written approval of a supervisor designated by a vice president, after
full disclosure of the circumstances necessitating the removal, subject to responsibility for loss or
damage. Any personal use of equipment that is not incidental must be shown to be for the benefit
of the student(s) or CSN and be preapproved by a supervisor designated by a vice president. The
primary principles governing personal use of CSN resources are that reasonable and incidental
personal use is authorized only so long as:
Personal use of CSN property is limited, on campus, and does not involve:
- a disruption of CSN's operations;
- a compromise of NSHE and CSN's tax status;
- a conflict of interest for the user;
- an appearance of impropriety;
- CSN incurs no additional cost from that use other than the minimal cost incurred from
ordinary wear and tear, and the use of minimal amounts of other resources (e.g., ink,
toner, or paper);
- the use does not inappropriately interfere with or reduce the hours worked by the
employee (e.g. excessive telephone usage for personal business);
- the use does not preclude others with work-related needs from using the resources;
- the use does not violate any applicable laws, regulations, or other NSHE or CSN policies.
When CSN incurs no additional costs or only nominal additional costs from personal use
of a CSN resource (e.g., local telephone calls; e-mail; Internet usage; cell phones and PDAs
subject to fixed price charges; and fax machines, copiers, and printers), reasonable and incidental
personal use of the resource is permissible, but supervisors and employees are responsible for
keeping that personal use to a minimum.
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When personal use of a CSN resource would result in CSN incurring noticeable incremental
costs, full disclosure of the use must be made to a supervisor designated by a vice president and
the supervisor must approve in writing before the use of CSN property or equipment.
Permissible Uses of CSN Property
Permissible college purposes include the following:
- an employee's performance of assigned duties at CSN
- a faculty member's teaching, research or other assigned duties
- an employee's service to a nonprofit professional association or community organization
where the individual is not receiving any remuneration
- other activities as approved in writing by the individual's department chair, dean, director,
or designee, as appropriate
Impermissible Uses of CSN Property
Examples of impermissible uses of CSN resources include, but are not limited to:
- Any personal use that could reasonably be expected to cause congestion on, or disruption
of, electronic communications resources;
- Use for private income-producing activities or for other commercial purposes (e.g.,
consulting services, or sales of goods or services);
- Frequent use of CSN systems and services for personal purchases;
- Uses that are unlawful, such as improperly copying licensed or copyrighted software
materials, or using any resources acquired for a research project for personal purposes;
- Copying or exporting CSN data not related to an employee’s assigned duties or
responsibilities to computers that are not owned and operated by CSN without the
permission of a supervisor designated by a vice-president;
- Loaning or borrowing CSN supplies, tools and equipment to perform personal tasks at
home or at work;
- Uses that divert technology resources from their intended purposes;
- Ordering personal supplies from NSHE or CSN vendors for delivery at CSN work site;
- Removing surplus waste or discarded CSN supplies ,from CSN property, i.e., dumpsters,
trash receptacles, etc.;
- Uses that do not respect the privacy and personal rights of others;
- Uses that violate other CSN policies or guidelines;
- Any action in which CSN property, equipment, supplies or facilities are not used for the
purpose intended, or the benefit of students, is considered inappropriate, with the
exceptions of approved usage in section 2, and disciplinary action may be initiated when
any infraction is disclosed.
Exceptions to these uses may only be made by a vice-president, in writing, after full disclosure of
all of the facts and circumstances and a determination that the use is in the best interests of the
student(s) or CSN.
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Employees and supervisors are responsible for keeping incidental personal use of CSN resources
to a minimum. Supervisors are expected to monitor periodically for a buses, and violations may
result in disciplinary action.
Officers, faculty, staff, and other employees acting on the institution's behalf have an obligation
to report actual or potential violations of this policy.
3. AUTHORITY AND CROSS REFERENCES
The basis for this policy is provided in the following:
Nevada Constitution Article 11 sections, 7, 8, and 9.
Nevada Revised Statutes sections 396.110; 396.230; 396.240; 281.481
Board of Regents Handbook Title 4 Chapter 1 section 25
CSN Policy GEN 1
4. KNOWLEDGE OF THIS POLICY
All CSN personnel
Employees shall endeavor to avoid any actions creating the appearance that they are violating the
law, regulations, policy or ethical standards. Whether particular circumstances create an
appearance that the law or these standards have been violated shall be determined from the
perspective of a reasonable person with knowledge of the relevant facts.
For instance, an individual who observes a government vehicle at a private storage facility may
assume the driver is using a government vehicle for personal use. However, a person with
knowledge of the facts or circumstances may know that the driver is picking up government
property stored at the warehouse.
5. RESPONSIBILITIES
The President:
Final approval authority
Implementation
Vice Presidents (List applicable VPs):
Approval or disapproval of equipment use
Delegation of authority for Approval or disapproval of equipment use
CSN Faculty Senate:
Recommendation of policy implementation
CSN Administrative Code Officer:
Coordination, creation, review, recommendation, dissemination, and maintenance
Technical changes (nomenclature and verbiage)
Standing Committees:
N/A
Coordinator:
N/A
Subject Matter Expert:
N/A
6. EXCEPTIONS
35
The President has the discretion to suspend or rescind all or any part of this policy or related
procedure(s) when advised by competent legal authority that this policy or related procedure(s) is
wholly or in part in conflict with laws or procedures of a superior governing body. The
President shall notify the appropriate CSN personnel of the suspension or rescission and cause
any necessary changes to be made to this policy.
7. CONTACT INFORMATION
Direct questions about this policy to the following offices:
8. HISTORY
Subject
CSN Policy Questions
Approval/Disapproval of Use
This policy supersedes all previous policies on this issue.
00/00/00 - Approved
Policy Last Updated: 00/00/00
MINOR CHILDREN ON CAMPUS POLICY
1. POLICY PURPOSE AND BACKGROUND
The primary mission of CSN is to educate students. To that end, CSN has the responsibility to
provide a place of instruction that is free from distractions and conducive to learning. The
presence of minor children is often a disruptive factor, not just because a child can be noisy or
active, but because even inadvertently, attention is centered on the child rather than on the
teaching and learning process. The presence of minor children on campus and in its facilities also
raises safety and liability issues. Therefore, appropriate restrictions must be placed on bringing
minor children to CSN’s campus, sites, and facilities.
First and foremost, CSN and its facilities (classrooms, offices, public areas, common areas and
grounds) cannot be viewed at any time as a substitute for child care arrangements. Second, at no
time may minor children be unattended or unsupervised on campus for even a short period of
time. Third, only currently enrolled students should be present in classrooms or lab facilities.
Fourth, minor children should not be brought into work locations during an employee’s work
time.
2. POLICY STATEMENT
Children under the age of eighteen, unless otherwise exempt as listed below, are not allowed in
classrooms, labs, college grounds, or other college facilities except for visits while supervised by
an adult.
Employees and students must not allow minor children to be left unattended on campus. Minor
children may not be left unattended in public areas such as the library or be left to wait or play
outside a classroom or in the cafeteria while the adult is in class. Minor children may not attend
36
class, or class activities such as field trips, along with enrolled students except on very rare
occasions at the discretion of instructors. Minor children may not be present at the employee's
work site during the employee’s assigned work hours.
This Policy does not preclude short visits when the minor child is accompanied by another
responsible adult.
Staff or students who observe minor children who appear to be unattended should contact the
CSN Police Department. The CSN Police Department will handle the matter in accordance with
appropriate city, county, and state law.
3. AUTHORITY AND CROSS REFERENCES
This authority for this Policy is based in CSN’s requirement to maintain a place of learning free
from inappropriate distractions, and to minimize safety and liability issues for all members of its
community.
4. KNOWLEDGE OF THIS POLICY
All CSN faculty, staff, and students, should have knowledge of this policy.
5. DEFINITIONS
Minor Child/ren is any person under the age of eighteen years of age. Emancipated minors are
considered adults. Adult is any person eighteen yrs. of age and older, or an emancipated minor.
Unattended/Unsupervised refers to situations in which the minor child is on campus or in a
campus facility and is not under the immediate physical control of an adult or an instructor
6. RESPONSIBILITIES
All CSN faculty, staff and students are responsible to abide by this Policy.
7. EXCEPTIONS
Exceptions to this Policy are activities which, by their very nature, might be attended by children.
It is assumed, however, that children in these facilities are attending these activities are under the
supervision of an instructor or adult, or are enrolled in a fee-based program. Examples of such
activities would be athletic events, performing arts performances, day care centers, and other
activities organized for minor children. This also includes minor children who are checked in by
their parent or guardian at the Boys &
Girls Club; the authorized area where these children can be are within the confines of the
designated club area. This also includes minor children who are checked in by their parent or
guardian at the CSN daycare facility.
Minors under age 18 who are enrolled in credit classes through a special or high school program
are considered CSN students.
Certain campus services are open to the public or community: for example, the cafeteria, the
library and the Cheyenne swimming pool. Minor children may be in and use these facilities as
long as an adult or guardian is actively supervising the minor child. However, if the minor child
becomes disruptive or the presence of the minor child interferes with the peaceful conduct of the
activities of the campus, the adult may be asked to remove the minor child.
8. CONTACT INFORMATION
Questions about this policy should be directed to the CSN
37
9. HISTORY
STUDENT ACADEMIC INTEGRITY POLICY
Approved Date: 8/17/2010
1. PURPOSE
CSN is first and foremost an academic community with its fundamental purpose being the
pursuit of learning and student development. CSN believes that any instance of academic
dishonesty hurts the entire college community and that the values of honesty, trust, respect,
fairness, responsibility and professionalism are paramount to maintaining the academic integrity
of our programs and courses.
In order to uphold and support standards of personal honesty and integrity for all members of the
college community consistent with the goals of a community of scholars and students seeking
knowledge, it is the practice of CSN to enforce the standards for academic integrity through fair
and objective procedures governing instances of alleged violations of the student academic
integrity policy.
This policy enhances the existing CSN Student Code of Conduct with respect to violations of
academic integrity.
2. POLICY STATEMENT
Academic integrity is a legitimate concern for every member of the CSN college community.
By joining the CSN college community, students accept the expectations to always take the
ethical path and uphold the standards for integrity and honesty in their individual academic
studies and to encourage others to do the same. It is the policy of CSN to review and investigate
all allegations of violations of the academic integrity policy, and if violations have occurred, to
impose appropriate sanctions that maintain the integrity of CSN's academic courses and
programs.
CSN students assume the obligation to conduct themselves with integrity in their academic
pursuits and in a manner that is compatible with this policy, the CSN Student Conduct Code, the
NSHE Code, and CSN's mission as an educational institution with high standards of integrity
overall. Students who violate these standards for academic honesty and integrity will be subject
to CSN's disciplinary process.
Academic dishonesty is defined as any of the following:
A. Intentionally using the words, creative works, or ideas of another, from the Internet or any
source, without proper citation of the sources, commonly called plagiarism.
B. Receiving external assistance during an examination or any academic exercise unless
expressly permitted by the instructor.
38
This includes, but is not limited to:
1. Receiving aid not permitted by the instructor in connection with any academic
assignment;
2. Unauthorized use or possession of camera telephones, text messages, computer disks,
audio recorders, calculators, solution materials, photocopies, materials from previous
courses, commercial research services, notes or other means to copy or photograph
materials used or intended for academic evaluation not authorized by the instructor for
use during the academic evaluation or assignment;
3. Communication in any manner with another student not permitted by the instructor
during an examination;
4. Working with others on course work, including in-class and take-home examinations,
unless expressly permitted by the instructor; or
5. Possessing, reading, buying, selling, or using any materials intended for an academic
evaluation or assignment in advance of its administration without the knowledge and
consent of the instructor.
C. Turning in the same work in more than one course (or when repeating a course) unless
permission is received in advance from the instructor.
D. Falsifying information for inclusion in an assigned paper, project or exercise; including
inventing or altering data from a laboratory or field project, or creating fictional citations for a
paper.
E. Attempting to influence or change any academic evaluation, assignment or academic records
for reasons having no relevance to academic achievement. This includes, but is not limited to,
bribery, threats, and unauthorized changes to any academic record.
F. Falsifying or misrepresenting hours or activities in relationship to coursework, an internship,
externship, field experience, clinical activity, or similar activity.
G. Acting or attempting to act as a substitute for another, or using or attempting to use a
substitute, in any academic evaluation or assignment.
H. Facilitating, permitting, or tolerating any of the above-listed items.
3. AUTHORITY AND CROSS REFERENCES
CSN Student Conduct Code; Chapter 6 of the NSHE Code.
4. KNOWLEDGE AND RESPONSIBILITY
CSN students, faculty, and staff must know this policy and actively comply. Instructors,
academic supervisors/chairs/directors, and the Office of Student Affairs are responsible for
implementation.
5. EXCEPTIONS
There are no exceptions to this policy.
39
6. DOCUMENT HISTORY
1. Origination: Faculty Senate Academic Standards Committee
2. Reviewed: General Counsel
3. Edited: Academic Standards and Faculty Senate Chair
4. Final Edit: Academic Standards Committee
5. Passed: Faculty Senate
7. CONTACT INFORMATION
Contact information or questions about this policy should be directed to the Office of the
Vice President for Student Affairs, Office of the Vice President for Academic Affairs, the
Dean of the School in question, the Department Chair of the department/discipline in question,
the instructor of the course in question, or the Student Conduct Officers.
8. PROCEDURES FOR HANDLING VIOLATIONS OF THE STUDENT ACADEMIC
INTEGRITY POLICY
These procedures are designed to provide a fair and appropriate response to alleged violations of
the academic integrity policy. They may be modified in individual cases: if the student agrees to
the proposed modifications, if the student is provided an opportunity to respond within a
reasonable time after the allegations have been made, and if the modifications do not violate fair
process. Authority and jurisdiction for initially determining an act of academic dishonesty and
the appropriate academic sanction reside with the primary instructor of the course.
A. Anyone, including the instructor, with a legitimate factual basis to indicate a student is
violating this policy should report the alleged violation to the responsible instructor, chair /
director, dean, or appropriate designee within the academic unit.
The person who pursues the allegation may be the primary instructor or a designee appointed by
the supervisor of the academic unit in which the course is located.
Final supervisory review should maintain a distinct ‘one-level’ distance between last
consultation and review.
The person making the allegation if other than the primary instructor must complete as much as
possible a CSN Academic Integrity Report Form. The primary instructor must complete a CSN
Academic Integrity Report Form.
B. The primary faculty member/designee shall notify the student of the allegation and offer the
student an opportunity for an initial discussion regarding the allegation and to present any
relevant information. It is recommended that the primary instructor/designee meet in person with
the student, but may communicate by telephone or email under appropriate circumstances. A
student may bring relevant witnesses and/or an advisor. Neither the responsible
instructor/designee nor the student may have legal counsel as an advisor at an initial discussion.
An advisor is not permitted to participate directly or speak for the student, but may only be
present during initial discussions or any subsequent college hearings. When possible, this initial
discussion shall occur within seven (7) calendar days of the alleged violation. If the student fails
to attend the meeting, the primary instructor/designee shall proceed to make a determination
regarding the allegation and complete the Student Academic Integrity Form.
40
C. Upon completion of this initial discussion, if the primary instructor/designee concludes that an
academic integrity violation occurred, the instructor must determine an academic sanction. The
primary instructor/designee shall forward the completed Academic Integrity Report Form and
supporting factual evidence to the
Student Conduct Officer for recording, tracking, and further processing in accordance with this
Policy.
D. In the initial discussion, the following results may occur:
1. The allegation is dismissed.
2. The student accepts responsibility for the violation and accepts the academic
sanction(s).
3. The primary instructor/designee determines that a violation occurred, and the student
disagrees and requests a hearing.
4. The student accepts responsibility for the violation, but disagrees with the academic
sanction(s) and requests a hearing regarding the sanction.
E. The student will be informed of his or her applicable rights and the process(es) for accepting
the academic and conduct sanctions and/or appealing the academic decision and sanctions.
F. A student alleged to have committed a violation of the academic integrity policy is not
permitted to drop the course in question before the matter is resolved without the responsible
instructor’s expressed permission, and is not permitted to do so if dropping the course would
negate the academic sanction. The student may continue to attend the course and fully participate
until the matter is resolved.
9. HEARING AND APPEAL PROCEDURES FOR VIOLATIONS OF THE STUDENT
ACADEMIC INTEGRITY POLICY
In any case where a student requests a hearing beyond the initial discussion, it shall occur in the
following order:
1. The student shall file the appeal of the decision and/or any academic sanction(s) to the
chair/director of the academic department/unit in which the alleged academic integrity
violation occurred. This appeal must be filed within 7 college working days of the
student’s receipt of the findings of the initial discussion. The student should briefly state
in writing the basis for their disagreement with the finding and/or determination of the
primary instructor/designee the chair/director shall render a decision within 7 college
working days of the receipt of the appeal, sending their decision to the student, the
primary instructor/designee, and Student Conduct Officer. The decision shall consist of
one of the following:
a. Dismiss the allegation
b. Uphold the conclusion and the sanction(s)
c. Modify the sanction(s)
2. If the student or Faculty member wishes to appeal the findings of the chair/director/, he
or she must file the appeal of the decision to the CSN Academic Integrity Appeal Board.
This appeal must be filed within 7 college working days of the student’s receipt of the
41
chair/director findings. Appeals will be delivered to the Faculty Senate Office and to the
Office of the Vice President of Student Affairs. The Academic Integrity Appeal Board
will meet and render a decision within 10 college working days of the receipt of the
appeal, sending its decision to the student, primary instructor/designee, department/unit
and Student Conduct Officer. At the meeting of the Appeal Board meeting, parties may
call witnesses. The Academic Integrity Appeal Board may reach one of the following
conclusions:
a. Dismiss the allegation
b. Uphold the conclusion and the sanction(s)
c. Modify the sanction(s)
The decision of the Appeal Board is final.
10. SANCTIONS FOR VIOLATIONS OF THE STUDENTACADEMIC INTEGRITY
POLICY
Sanctions for academic dishonesty should be consistent and appropriate for the offense
committed. The primary instructor, chair/director, and Appeal Board investigate and determine
the appropriateness for academic sanctions, and the Student Conduct Officer determines the
appropriateness for conduct sanctions, as set forth in Sec. 13.A. and proceeds in accordance with
the Student Conduct Code/NSHE Code. Potential sanctions for academic dishonesty may include,
but are not limited to, any one of the sanctions listed below singularly or in combination:
A. ACADEMIC SANCTIONS
1. Resubmitting an assignment
2. Reduction of points/letter grade for the assignment or other activity
3. Reduction of points/letter grade for the course
4. Failing grade for assignment or other activity
5. Failing grade for course
B. CONDUCT SANCTIONS
1. Transcript notation.
2. Academic Integrity Seminar
3. Reflection letter of understanding written by the student
4. Disciplinary warning or probation
5. Suspension or expulsion (approved by College President)
6. Administrative removal from a course
7. Recommendation for withdrawal of credit for previously accepted course or
requirement
8. Recommendation for revocation of a degree or certificate
9. Referral to the appropriate legal authorities
11. GENERAL POINTS
A. All time limits specified in this policy may be extended for good cause.
B. This policy is not intended to address differences of opinion over grades issued by an
instructor exercising good faith and professional judgment regarding a student’s work.
C. Before any action is taken under this policy that may result in the withdrawal,
suspension, or expulsion of an international student, both the student and the academic
program are advised to consult with the CSN Office of International Students and
Scholars.
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12. ACADEMIC INTEGRITY APPEAL BOARD
A. The Academic Integrity Appeal Board members will come from a variety of areas on campus.
The Board will consist of the following:
1. The Student Conduct Officer, who will serve as co-chair of the Board;
2. One member of the CSN Faculty Senate Academic Standards Committee, who will
serve as Co-Chair of the Board;
3. The faculty of each school may designate:
• one faculty member to serve a term of two years which appointment may be
extended by the faculty of that school;
4. The Administration shall designate:
• one administrator or member of the professional staff to serve a term of two
years which appointment may be extended by the Administration;
• One member of the student body to serve a term of one year.
B. Student appeals will be heard by a five (5) member hearing panel consisting of the student
conduct officer, the representative of the Faculty Senate Academic Standards Committee, a
faculty member, an administration representative, and a member of the student body. Any
member of the Academic Integrity Appeal Board pool may serve on a hearing panel unless that
member has a conflict of interest involving the student or any other matter relating to that
specific hearing. In such cases, specifically designated pool members may be assigned to replace
that board member for that specific hearing. Reasonable efforts will be made to eliminate or
avoid conflict of interest and bias in each case. Decisions of the Appeal Board hearing panel
must be supported by a majority vote.
C. Before serving on an Academic Integrity Appeal Board hearing, members shall complete an
orientation and training on academic integrity and dishonesty.
D. Recruitment, training and facilitation of the Academic Integrity Appeal Board will be the
responsibility of the Student Conduct Officer, in collaboration with the CSN Faculty Senate; and
with appropriate authority and jurisdiction being afforded to College designees as dictated in the
NSHE and CSN Student Conduct Codes.
13. TRANSCRIPT NOTATION FOR VIOLATIONS OF THE ACADEMIC
INTEGRITY POLICY
A. In instances where it is determined that a violation of academic integrity is of both an
intentional and egregious nature, or there is a pattern of repeated infractions, that matter will be
referred to the Student Conduct Officer and the conduct sanction shall be recorded on the
student’s official and unofficial transcript with a transcript notation. The transcript of the student
shall be marked “Disciplinary Notation” due to violations of the Student Academic Integrity
Policy in (course) during (semester). The transcript notation shall occur only upon completion of
the student conduct proceedings. The conduct sanction notation shall not affect the grade point
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average, course repeatability, or determination of academic standing. This conduct sanction
notation is intended to denote a failure to accept and exhibit the fundamental value of academic
integrity.
B. Once a conduct sanction notation is made the student may file a written petition to the
Academic Integrity Appeal Board to have the notation removed. The decision to remove the
conduct sanction notation shall rest in the discretion and judgment of a majority of the board;
provided that:
1. At the time the petition is received, at least 180 calendar days shall have elapsed since
the conduct sanction notation was recorded; and,
2. At the time the petition is received, the student shall have successfully completed the
designated non-credit Academic Integrity Seminar, as administered by the Office of
Student Affairs, or, for the person no longer enrolled at the college, an equivalent activity
as determined by the Office of Student Affairs; and,
3. The Office of Student Affairs certifies that to the best of its knowledge the student has
not been found responsible for any other act of academic dishonesty or similar
disciplinary offense at the College of Southern Nevada or another institution.
C. Prior to resolving a petition, the Academic Integrity Appeal Board will review the record of
the case and consult with the Office of Student Affairs and responsible instructor or appropriate
chair/director/supervisor. The decision of the appeal board shall not be subject to subsequent
appeal board reconsideration for at least 180 calendar days, unless the appeal board specifies an
earlier date on which the petition may be reconsidered. This appeal shall be considered one (1)
time only. Subsequent appeal board determinations pertaining to the removal of the conduct
sanction notation may be appealed to the Vice President for Academic Affairs. If the Vice
President for Academic Affairs removes the conduct sanction notation from the student’s
transcript, the Vice President for Academic Affairs shall provide a written rationale to the appeal
board.
D. No student with a student conduct notation on the student’s transcript shall be permitted to
represent the college in any extracurricular activity, or run for or hold an executive office in any
student organization that is allowed to use college facilities or that receives college funds.
All records in relation to a student misconduct case will be maintained in accordance with the
Family Educational Rights and Privacy Act (FERPA) of 1974 and the U.S. Department of
Education guidelines for implementation. Transcripts of academic records shall contain
information about academic status as set forth in paragraph 10 (B), including disqualification for
academic or conduct reasons, and expulsion, suspension and revocation of admission for
disciplinary reasons.
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APPENDIX A
“Communication Labs: Tutorial Manual” by Luke LeFebvre, 2010, (p.9).
Appropriate Work Attire
Because all casual clothing is not suitable for the work performance at the Tutorial Services
Department locations, these guidelines will help you determine what is appropriate to wear to
work.
The following is a general description and overview of appropriate business casual attire.
This information is not all-inclusive and is open to change. The lists tell you what is generally
acceptable as business casual attire and what is generally not acceptable as business casual attire.
No dress code can cover all contingencies so employees are expected to use judgment in their
choice of clothing to wear while performing duties of tutors. If you have questions, please ask
the Interim Director of Tutorial Services or a designee.
Slacks, pants, and suit pants
Dress slacks or pants are acceptable. Because you are working in an academic setting tutors may
wear jeans that do not conflict with any of the guidelines that follow. Inappropriate slacks or
pants include sweatpants, exercise pants, Bermuda shorts, short shorts, shorts, bib overalls,
leggings, and any spandex or other form-fitting pants such as people wear for biking.
Skirts, dresses, and skirted suits
Casual dresses and skirts are acceptable. Dress and skirt length should be at a length at which
you can sit comfortably in public. Short, tight skirts that ride halfway up the thigh are
inappropriate for work in the locations of the tutorial services. Mini-skirts, sun dresses, beach
dresses, and spaghetti-strap dresses are inappropriate for the office.
Shirts, tops, blouses, and jackets
Casual shirts, dress shirts, sweaters, tops, golf-type shirts, turtlenecks, and t-shirts that identify
the College of Southern Nevada are acceptable attire for the tutorial locations. Inappropriate
attire includes tank tops, midriff tops, shirts with potentially offensive words, terms, logos,
pictures, cartoons, or slogans, halter-tops, tops with bare shoulders, sweatshirts, and t-shirts
unless worn under another blouse, shirt, jacket, or dress.
Shoes and footwear
Conservative athletic or walking shoes, loafers, clogs, sneakers, boots, flats, dress heels, sandals,
and leather deck-type shoes are acceptable for the labs. Wearing no stockings is acceptable in
warm weather. Flashy athletic shoes, thongs, flip-flops, and slippers are not acceptable in the
tutorial locations.
Jewelry, makeup, perfume, and cologne
Jewelry, make up, perfume and cologne should be in good taste, with limited visible body
piercing. Remember, that some learners are allergic to the chemicals in perfumes and make-up,
so wear these substances with restraint.
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Hats and head covering
Hats are not appropriate in the Tutorial Services Department locations. Head Covers that are
required for religious purposes or to honor cultural tradition are allowed.
If clothing fails to meet these standards, as determined by the Interim Director of Tutorial
Services, the tutor will be asked not to wear the inappropriate item to work again. If the problem
persists, the tutor will no longer be able to work at the Tutorial Services Department.
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APPENDIX B:
Acknowledgment Form
TUTORIAL SERVICES POLICIES AND PROCEDURES ACKNOWLEDGEMENT FORM
Your cooperation with these POLICIES AND PROCEDURES is greatly appreciated. Having
established procedures will eliminate confusion and make things easier for all of your team
members. Please remember your performance is subject to annual evaluation.
Please sign that you have read and understand the above policies and procedures and return a
copy to my office. If you have any questions, please see me.
Thank you,
Joanna Jezierska, Ph.D.
Director of Tutorial Services
______________________________________________________________________________
Print First and Last Name
_______________________________
______________________________
Signature
Date
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