ReEMPLOYMENT ELIGIBILITY
ASSESSMENT (REA)
&
ReEMPLOYMENT SERVICE PROGRAM
(RES)
Deval L. Patrick, Governor
Timothy P. Murray, Lieutenant Governor
Joanne F. Goldstein, Secretary
Labor and Workforce Development
Michael Taylor, Director
Workforce Development
Rosemary Chandler, Director
Division of Career Services
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WELCOME AND INTRODUCTIONS
RES vs. PROFILING vs. REA
REA COMPONENTS
CUSTOMER POOLS
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AREA ALLOCATIONS
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CCS NOTIFICATION LETTERS
PROFILING DESK GUIDE
STAFF ROLES
UI POLICY AND PROCEDURES
CAP REVIEW AND GROUP EXERCISE
COMPONENTS OF REA INTERVIEW
MOSES PROCEDURES
LABOR MARKET INFORMATION
QUESTIONS/ COMMENTS
EVALUATIONS AND WRAP UP
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RES COMPONENTS
ATTEND A CCS (ORIENTATION)
ENROLL AND REGISTER FOR
PROGRAM
COMPLETE A JOB SEARCH
INVENTORY
DEVELOP A CAREER ACTION PLAN
(CAP) = INITIAL ASSESSMENT
SCHEDULE FOLLOW UP SERVICE
PROFILING COMPONENTS
ATTEND A CCS (ORIENTATION)
COMPLETE A JOB SEARCH
INVENTORY
REFERRAL TO ADJUDICATION IF UI
CLAIMANT DOES NOT ATTEND
REA COMPONENTS
(NOT COVERED BY GRANT)
ATTEND AN ORIENTATION
REGISTER WITH STATE’S JOB BANK
DEVELOP A Re-EMPLOYMENT PLAN
REFERRAL TO APPROPRIATE SERVICE THROUGH OSCC
Please note REA customers must complete the above services.
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REA COMPONENTS
 (COVERED BY GRANT)
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UI CLAIMANT MUST BE PROVIDED LABOR MARKET INFORMATION
REVIEW OF UI CLAIMANT CAREER ACTION PLAN VERIFY THAT
CUSTOMER IS FOLLOWING (CAP)
UI ELIGIBILITY ASSESSMENT CONDUCTED WITHIN 4 WEEKS OF
ENROLLMENT(DATE ATTENDED CCS) DEVELOPMENT & REFERRAL TO
ADJUDICATION WHEN NECESSARY.
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5
WORKFORCE RES ENROLLED
AREA
AS OF
.
4/30/10
ANTICIPATED REA
STATUS REVIEWS
% OF
RES CONDUCTED 7/1/10ENROLLED
6/30-11
ALLOCATIONS
BASED ON RES
ENROLL %
WEEKLY
ALLOCATIONS
430
$46,070.66
8
7.6%
1,578
$169,118.51
30
3,820
5.5%
1,145
$122,726.58
22
Brockton
3,054
4.4%
916
$98,117.01
18
Cape & Islands
925
1.3%
277
$29,717.82
5
Central Mass
7,685
11.1%
2,304
$246,898.89
44
Franklin/Hampshire
1,470
2.1%
441
$47,227.24
Greater Lowell
4,640
6.7%
1,391
$149,071.03
Greater New Bedford
2,131
3.1%
639
$68,463.44
Hampden
4,187
6.0%
1,255
$134,517.33
Lower Merrimack Valley
5,299
7.6%
1,589
$170,242.97
Metro North
6,249
9.0%
1,874
$200,763.98
Metro South West
7,530
10.9%
2,258
$241,919.15
North Central
4,872
7.0%
1,461
$156,524.58
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North Shore
4,306
6.2%
1,291
$138,340.48
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South Shore
6,503
9.4%
1,950
$208,924.33
Totals
69,369
100%
20,800
$2,228,644.00
Berkshire
1,434
2.1%
Boston
5,264
Bristol
T[
9
27
12
24
31
36
43
38
400
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 LETTER 1: INITIAL TO PROFILED AND RES
CLAIMANTS TO ATTEND CCS WITHIN THREE
WEEKS
 LETTER 2: TO PROFILE AND RES CLAIMANTS
GIVING THEM TWO MORE WEEKS TO ATTEND
 LETTER 3: TO THE 400 REA CLAIMANTS, ADVISING
THEM OF THEIR ENROLLMENT INTO REA, THEIR
REQUIREMENTS AND THAT THEY WILL BE CALLED
BY A RE-EMPLOYMENT SPECIALIST SHORTLY
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MASSWORKFORCE.ORG
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URL
www.massworkforce.org
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SCENARIOS OUTLINED
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EXEMPTIONS
 Exemption = incorrectly profiled (DUA Staff or Career Center
Manager/Supervisor using DUA Guidelines)
 Excused = excused from CCS and rescheduled (CC role)
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Are you collecting Unemployment Insurance?
As part of your eligibility to receive benefits you may
be selected to attend a Mandatory Reemployment Eligibility Review.
Reemployment Eligibility Review Meeting:
 Goal – to help you be successful in your job search
 One on One meeting with Career Center staff member
 Review of Job Search Activities
 Compliance with Career Action Plan
 Be encouraged by your success
 Learn helpful strategies to meet and overcome
roadblocks to reemployment
Failure to attend this meeting and comply with program requirements may
cause a delay or loss of your unemployment benefits.
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CC REA Specialist will not perform labor exchange functions such as Career
Center Seminar, job development, workshops, or counseling functions while
charging time to the REA Grant. Those functions are performed by RES, Wagner
Peyser, or WIA funded staff
Contact the selected REA claimants and schedule the REA Eligibility Review
within four weeks
Ensure that REA claimant has started CAP, and that its progress can be tracked
at the REA Eligibility Review
CC REA Specialist will conduct Reemployment Assessment Eligibility Status
Reviews and Work Search reviews
Status review will confirm progress on actions on CAP within 4 weeks of
enrollment into REA
Work Search review as part of a comprehensive review of work search
activities.
Work Search review is not the UI work test, conducted via random sampling
each week
Makes appropriate entries into MOSES
Coordinates with DUA REA staff and other CC staff on REA topics
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REA DUA staff are situated in team setting in Hurley Building
REA DUA staff cannot perform adjudication or resolve issues while on REA
REA DUA staff will have authority to Exempt claimants who state that they are
not permanently separated
REA DUA staff will conduct fact finding, pre-adjudication to obtain claimant
statements regarding non-compliance with REA (Issues 66 or 08)
REA DUA staff will take REA cases in order, not by specific Centers
REA DUA staff will coordinate with REA CC staff and others on REA topics
REA DUA staff will make appropriate entries into UI data base
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UI POLICY AND
PROCEDURES
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Exempt from Profiling
Claimants may be exempt from
Profiling by:
DUA Staff
Career Center Manager or
Supervisor following Strict DUA
guidelines.
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Union – Claimant is a member of union that must look for
work exclusively through the union hiring hall.
1.
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Applicant must provide proof of Local Union membership.
Return to work date within 4 weeks.
2.
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Must have it in writing from employer. If RTW date is after 4
weeks – they are not exempted.
If RTW date is within four weeks have UI walk-in staff put a
RTW date on the URTW screen
Layoff is from occupation/industry- that is customarily laid
of the same time of year with a reasonable expectation to
return to work to same employer
3.
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Have UI walk-in staff put a RTW date on the URTW screen
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Profiled Claimants may be
 excused and rescheduled with good
cause for the Career Center Seminar
by Career Center Staff following the
DUA guidelines
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Claimants who are not “exempted” from
Profiling or “excused -rescheduled” may be
denied benefits if…
•DUA adjudication does not discover
“good cause” for non attendance
Disqualification is for the one week in
which the CCS attendance deadline
lapsed.
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 If
claimant has a Profiling issue
they will get a message to call UI
when they sign or call in for their
weekly benefits.
 The
claimant must call UI as
instructed to have the issue
resolved.
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Claimants
can not be
exempted from the
REA Program!
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Individuals who do not attain REA Review or
REA Goals or attend the REA Review may be
denied benefits if….
 DUA adjudication does not discover “good
cause” for non attainment.
Please Note: Disqualification is for the one week
during which the REA Review attendance
deadline lapsed.
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If a potential issue is detected
◦ CLAIMANT REA REVIEW (66) STATEMENT Form
will
be given to claimant to complete and
submitted via fax to DUA REA staff:
◦ Fax: 617-626-6222
◦ Claimant may also call DUA REA Unit once
form has been faxed.
◦ Telephone: 617-626-5766
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REA DUA Staff will work with REA
Career Center staff and REA
customers to resolve REA related
problems in an expedited fashion so
that there is less of a chance of
interruption of weekly benefits.
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 REA
CCS
 REA
DUA
◦ Timely documentation in
MOSES is important
◦ MOSES will be reviewed to
make decisions.
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CAREER ACTION PLAN
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 An
organized job seeker with a
weekly action plan will feel more
accomplished, more confident,
and will likely get hired faster.
US Department of Labor Employment and Training Administration
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 Career
Action Plan….
◦ Is a comprehensive step by step
action plan. Like a road map that
outlines a systematic approach for
an individual to get from Point A
unemployed ---------to Point B
Employed.
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Goal
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Action steps
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Plan
◦ Clearly defined
◦ Realistic
◦ Attainable
◦ Time frames
◦ Specific time and place.
◦ Related to Goals
◦ Comprehensive
◦ Living document
◦ Measurable
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The CAP helps customers to:
◦ Plan successful job search strategy on road to reemployment
◦ Understand job search is comprehensive
◦ Break down job search into doable realistic steps
◦ Measure and evaluate job search progress
◦ See CAP as a Living Document allows for continued
adjustments to job search
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Previously in RES, there were 5 CAP Options:
 RES Tab in Special Programs
 MOSES Case Management Tool
and
Any one of 3 General Services under Career
Planning:
 CMAP
 EDP/IEP
 ISS/CDP
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With the advent of REA, Career Action Plans
have to be accessed in MOSES
The only services that will count as a CAP for
RES and REA are:
 Setting Goals in the RES/REATab
 MOSES Case Management Tool
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We strongly suggest using the RES/REA Tab
unless the customer must be case managed
anyway (like a veteran or training customer).
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REA Review
Basic PC Skills Development
Comprehensive Assessment
Educational Assessment
Email Address Establishment
Explore Training and/or
Education Options
Improve Basic Skills (ABE,
ESOL)
Internet Job Search Techniques
Interview Preparation
Job Fair Techniques
Development
Job Search Skills Assessment
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Meet with Employment
Counselor
Meet with Job Developer
Networking Skills Development
Other
Referred to Community
Services
Referred to Specialized
Program Services
Referred to Supportive Services
Research LMI
Resume and Cover Letter
Development
Self-Directed Job Search
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Goal Type 1
Goal Summary
Date Established
Target date
Date Attained
Target date
Date Attained
Target date
Date Attained
Target date
Date Attained
Goal Type 2
Goal Summary
Date Established
Goal Type 3
Goal Summary
Date Established
Goal Type 4
Goal Summary
Date Established
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Bertrand was a marketing director for a
Fortune 500 company. He was laid off after a
merger. He has an MBA, what he believes is a
very good resume and excellent computer
skills. He is currently participating in a
networking group for business professionals.
He only attended the CCS because he was
required to. He is anxious to leave and is
convinced that he doesn’t need any career
center services.
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Phil is a machine operator who worked 35
years for the same company which recently
went out of business. He has been job
searching only by looking in the newspaper.
He does not have a resume and does not
think he needs one he just wants to fill out
applications; he does not have any PC skills
and is not interested in re-training. He wants
career center staff to find him a job. He also
remarks that he’s having trouble making ends
meet.
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George is a recently discharged combat
disabled veteran. He has been in the service
for six years and he has an honorable
discharge. Prior to going in the service he
was a union carpenter. He wants to work but
can not go back to construction work. He has
a resume which includes his height and
weight and disability. He has rudimentary PC
skills but no email account.
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Karen was laid off from her mortgage
company customer service position. She feels
that many of these types of positions are now
being lost to foreign competition. She has a
resume both in hard copy and on disk. She
has been doing job search through the
newspapers and the internet. She has not
had any interviews and is convinced that she
needs re-training to help her get another job.
She asks about opportunities in the health
care field.
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REVIEW OF CAP
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WORKSEARCH CONDUCTED
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UTILIZATION OF LMI
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ATTAINED YES OR NO
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Reemployment Eligibility
Assessment (REA)
MOSES Tracking Procedures
Applicant
is sent a letter to attend a
Career Center Seminar (CCS)
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Applicant attends a Career Center Seminar
NOTE: If Selected for REA, Participation in REA starts at date
of CCS Attendance.
Prompt Recording of Attendance is Critical.
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The REA icon will now appear on the Event Participation screen
for job seekers who are enrolled in the REA program. This will
allow users to determine who has been enrolled in REA
immediately after recording attendance at a CCS.
REA
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REA
Enrollment is automatic when attendance at a
CCS is entered:
 If the participant is NOT Profiled; and
 Weekly Career Center REA Limit has not been met
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REA
Enrollment will display on the Basic Tab along
with the Icon
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RES/REA goals should be established for participants
– REA Enrollment is not required for these goals.
Entry of RES/REA Goals will create 2 services
 CMAP (Job Search Plan)
 Initial Assessment Interview
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Schedule
the ‘REA Review’ on the RES/REA Special
Programs Tab
 Target Date must be between 2 and 4 weeks of REA
Program Enrollment (Date Attended CCS)
MOSES will not allow
a date to be entered
that is outside the
Target Date range
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The REA enrollment date will now appear on the
REA Review Goals Detail screen. This will make it
easier to determine target dates for REA
participants.
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Recording an Attainment Status
 Enter ‘Attained’ or ‘Not Attained’ and the actual date
Time Critical Data Entry –REA Review “Attained” must be
ENTERED in MOSES by the deadline* to avoid a UI Sanction.
*REA Deadline is 4 weeks from the Saturday after REA Enrollment.
UI Sanction will be within one week of this deadline.
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
Career Action Plan (CAP)
 Case Management
-- or - Established RES/REA
Goals
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Labor Market Information Service (LMI)
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Attainment
of REA Review will automatically create an
‘UI REA/Attained Status Review’ service
A
UI Sanction will be issued if this service does not
exist in MOSES by the REA sanction deadline
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UI
Sanction will result from a ‘REA Review’ goal
not being attained within the deadline.
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REA
participants will be exited after 90 days
without a reportable service (on a quarterly
basis)
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Right
Click on a goal to bring up the print option.
Select Print -> Print Data
This report will go directly to your default printer
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List of applicants enrolled
in the previous week
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MOSES Reports 
Other
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Lists
REA participants who have not completed their
REA Review and their deadline is in the future
 Adhoc Crystral Report on MassWorkforce.org/Resources
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Mass CIS
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LMI is a vital service for job seekers. An
understanding of what jobs are in demand,
how much they pay, what skills they require
and their current and projected employment
levels help claimants make important
decisions in their job search.
LMI is a required service for REA participants.
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Mass CIS is an online tool to help customers explore
occupations and find the right education or training
program.
The URL for Mass CIS is:
http://masscis.intocareers.org/
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Free to all MA residents
Registration is required:
Enter Career Center user name and
password
or
Select your city or town and enter a 5 digit
zip code for that city along with the user code
that best describes you
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Economic Research Direct Links to LMI Data on the Internet
Link on EOLWD Website: http://intranet.detma.org/cms/content/view/127/408/
Employment/Jobs
Information on jobs in Massachusetts is provided through the Current Employment Statistics (CES) monthly
estimates of employment by industry. Hours and earnings estimates of production workers in manufacturing
industries are produced for the Commonwealth and for seven Metropolitan New England City and Town
Statistical Areas (NECTA).
Quarterly Employment and Wage data provide comprehensive information on jobs and wages by industry and
area for the State and sub-state areas including New England City and Town Statistical Areas, labor market areas
(LMA), local workforce investment areas (WIA), counties and cities and towns.
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Labor Force/Unemployment Rates
Information on labor force, employment, unemployment, and unemployment rates produced by Local Area
Unemployment Statistics (LAUS) for the Commonwealth, New England City and Town Statistical Areas, Labor
Market Areas, Workforce Investment Areas, Counties, Cities and Towns.
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Occupations
Information on Occupational Employment and Wage data of Massachusetts employers. Statewide, New England
City and Town Statistical Areas and Workforce Investment Areas data are available.
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Job Vacancy Survey
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Comprehensive estimates of job vacancies by industry, occupation, and size of business organization are
presented.
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Selected demographic information about unemployment insurance continued claimants for the state and each
local workforce investment area.
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Publications on Massachusetts industries, occupations, projections and the economy.
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Unemployment Insurance Claims
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Labor Market Information (LMI) Publications
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In order to post an REA Attainment, an LMI service
must be posted in MOSES
The service can be found in the Category “Job Search”
and select either LMI-Staff Assisted or LMI-Self
Directed
If the goal of LMI is entered in the RES/REA tab and
attained, the service will be automatically entered in
MOSES
REA staff should explain the uses of Mass CIS with
REA customers
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RES
◦ Alex Lawn
◦ alawn@detma.org 617-626-5239
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REA DCS
◦ Donna Gambon
◦ dgambon@detma.org 617-626-5053
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REA DUA
◦ Sue Clark
◦ sclark@detma.org 617-626-6853
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Mario Marzino
Jonathan Gasson
Rosalyn Thomas
Telephone: 617-626-5766
Fax:
617 626-6222
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http://www.massworkforce.org/ResourceCenter/Index.htm
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