Chapter 1- WORLD COUNTRIES :
1) Classify the following countries in the chart below:
Afghanistan – Austria – Brazil – Bolivia – Bulgaria – Cameroon – Chile – China – Cuba –
Czech Republic – Croatia – Ecuador – Estonia – Gabon – Honduras – Ireland – Jordan –
Lebanon – Luxembourg – Malta – Mauritius – Mexico – Namibia – New Caledonia – Paraguay
– Peru – Portugal – Rwanda – Slovenia – Sudan – Thailand – Tunisia – Turkey – United
Kingdom – Uruguay – Venezuela – Vietnam – Zambia – AustraliaAMERICA
EUROPE
AFRICA
ASIA
OCEANIA
2) Write the country next to the capital city :
1
COUNTRY
A
A
A
A
B
B
B
B
C
C
C
C
C
C
C
I
C
C
C
D
CAPITAL
CITY
Algiers
Buenos Aires
Canberra
Vienna
Brussels
La Paz
Brazilia
Sofia
Yaounde
Ottawa
N’djamena
Santiago
Beijing
Bogota
San Jose
Yamoussoukro
Zagreb
Havana
Prague
Copenhagen
COUNTRY CAPITAL
CITY
E
Quito
E
Cairo
E
Addis Ababa
F
Helsinki
H
Tegucigalpa
H
Budapest
I
Reykjavik
I
New Delhi
I
Tehran
I
Baghdad
I
Rome
J
Tokyo
K
Nairobi
L
Beirut
Kuala Lumpur
M
M
Bamako
M
Mexico
M
Rabat
The N
Amsterdam
N
Wellington
COUNTRY
P
P
P
P
R
R
S
S
S
S
S
S
S
S
S
S
T
T
U
V
CAPITAL
CITY
Asuncion
Lima
Warsaw
Lisbon
Bucarest
Kigali
Dakar
Bratislava
Ljubjlana
Mogadishu
Pretoria
Madrid
Colombo
Mbabane
Stockholm
Berne
Bangkok
Ankara
WashingtonDC
Hanoi
3) Geography quizzes :
a) Where can you find these mountain ranges or peaks :
- Appalachians
- Kilimandjaro
- Urals
- Aneto
- Vesuvio
b) What is the common religion to the following countries :
- Spain, Portugal, Italy, Poland : _____________________________________
- Morocco, Algeria, Tunisia, Saoudi Arabia : ___________________________
- Germany, The Netherlands, Denmark : _______________________________
- Brazil, Argentina, Mexico : __________________________________________
- Thailand, Nepal, Vietnam : ___________________________________________
c) In which of the following countries do you not pay in euros?
Austria, Switzerland, Germany, Luxembourg
-
d) In which of the following countries do you not pay in pounds ?
England, Wales, Ireland, Scotland
e) Where is the biggest forest and what is it called? _________________________
f) What is the longest river ? ___________________________
g)What is the biggest country in the world ? ________________________
h)What is the smallest country in the world? __________________________
i) What is the longest mountain range ? ___________________________
j)In which ocean is the Reunion Island located? ______________________
k)In which ocean is Cuba located? _____________________________
b) Where can you find these landmarks?
2
Write the names of the monuments below the photos and say where you can find them.
Piazza San Marco – Acropolis - Loch Ness – Great Wall - Potala Palace - Saint Paul’s
Cathedral – Angkor - Cappadocia – Fifth Avenue – Gyza Pyramid and the Great Sphinx –
Stonehenge – Taj Mahal -
3
c) Which flags are these?
South Africa – Canada – Lebanon – Japan - Argentina – Ireland - Hong Kong – Algeria –
Paraguay – Israel –
4
Chapter 2- THE AIRPORT
I- How much do you know about airports ?
1) What is the world's busiest airport :
A- Heathrow airport, London, UK
B- JFK Airport, New-York, USA
C- Beijing Capital Airport, Beijing, China
2) Which of these airports uses a beach runway?
A- Cibao International Airport, Santiago, Chile
B- Frankfurt Airport, Frankfurt, Germany
C- Barra Airport, Outer Hebrides, Scotland
3) How many airports are there in the world?
A- 49,000
B- 172,000
C- 23,000
4) What are modern architects developing?
A- floating airports
B- space airports
C- desert airports
5) What were the earliest takeoff and landing sites made of?
A- grass
B- concrete
C- dirt
6) What is the world's oldest airport?
A- College Park Airport, Maryland, USA
B- Sydney Airport, Sydney, Australia
C- Charles de Gaulle Airport, Paris, France
7) What was the first international airport?
A- Chicago O'Hare International Airport, Chicago, US
B- Croydon Airport, South London, UK
C- Charles de Gaulle Airport, Paris, France
8) What is the use of grooves in the runway concrete surface?
A- to slow down the aircraft after landing
B- to draw off excess water in rainy conditions
C- to help the aircraft stay parallel to the runway
9) When do airplanes produce their greatest load?
A- during landing due to the impact
B- when they move slowly on the runway
C- during acceleration
5
10) What has been dramatically increased since September 11th, 2001?
A- number of flights /day
B- number of passengers /day
C- airport security
11) All airports use a « trafic pattern » to assure a smooth traffic flow between arriving and
departing aircrafts. What is the other name of the « traffic pattern »?
A- flight circuit
B- flight route
C- traffic circuit
12) When does « Ground Control » stop and « Tower Control » start?
A- when the plane has taken off
B- when the plane leaves its parking place
C- when the plane is ready to take off
II- The airport environment :
a) Look at the map below and say which parts of the airport you already know :
6
b) Look at the map above and then write the following words next to their definitions:
maintenance hangar - access road - service road – service area - passenger terminal telescopic corridor - taxiway line - control tower ____________________________: Lane reserved for airport service vehicles.
____________________________: Glassed-in office where the air traffic controllers coordinate aircraft
movement such as takeoff, landing and flight.
____________________________: Lane used by aircraft for entering or exiting a takeoff or landing runway.
____________________________: Structure through which passengers pass before or after their flight to
pick up or leave their baggage and to go through customs.
____________________________: Structure where aircraft are maintained and repaired.
____________________________: Yellow line painted on the ground that shows aircraft the route to follow
on the apron or the maneuvering area.
___________________________: Area around an aircraft that is reserved for service vehicles and ground
crew attending to arriving or departing aircraft.
___________________________: Mobile corridor connecting the passenger loading area with the aircraft.
c) Airport vehicles :
c-1) Read the definitions below and write the correct words below the images :
air start unit
Vehicle that is equipped with an air compressor driven by a gas turbine; it pumps air into the
aircraft’s jet engines to start them.
7
jet refueler
Truck that pumps fuel from underground tanks into the aircraft’s tanks.
tow bar
Device that connects the tow tractor to the aircraft’s front landing gear.
tow tractor
Very heavy vehicle that pulls or pushes an aircraft onto the maneuvering area or the parking area.
c-2) Reliez les mots à leur traduction :
1-Jet refueler
Camion élévateur
2-Catering vehicle
Camion citerne d'eau potable
3-Baggage trailer
Véhicule de service technique
4-Tow tractor
Camion avitailleur
5-Cargo vehicle
Véhicule de service
6-Service vehicle
Barre de tractage
7-Pasenger loading bridge
Camion vide-toilette
8-Level floor vehicle
Remorque à bagages
9-Lavatory/ toilet truck
Tracteur de piste
10-Aircraft maintenance truck
Camion de livraison de nourriture
11-Potable water truck
Passerelle d'embarquement passagers
12-Tow bar
Véhicule de fret
8
c-3) Write the names below the pictures :
tank farm– apron or tarmac – flight pattern – parking lot -
c-4) Airport codes :
Which European airports do these codes correspond to?
FRANCE
CDG
ORY
BOD
BSL
CFE
GNB
MPL
SXB
LYS
TLS
NCE
AJA
EUROPE
AMS
VIE
OSL
BUD
ATH
GAT
DUB
HAM
CPH
MAD
FCO
ASIA
BKK
PVG
PEK
SVO
NRT
AFRICA
TUN
RBA
ALG
ABJ
CAI
CKY
AMERICA
LAX
PHL
YUL
JFK
CCS
SFO
EZE
OCEANIA
SYD
NOU
CGK
9
III- Inside the airport :
Classify the following words in the grid below:
newsagent – souvenirs shop – ATM – pharmacy – infirmary – bookshop – coffee shop – restaurant
– clothes shop – immigration - shoe shop - toilets – bureau de change – showers – delicatessen –
business lounge – information point – oversized luggage – left luggage – special assistance –
check-in desks – X-ray machines – customs –
Related to
food
Related to
health and
hygiene
Related to
shopping
Related to
money
Related to
travel
Related to
security
What do the following pictograms represent:
1
2
3
4
5
6
7
8
10
Now look at the map below and learn how to give directions to people :
1-Passenger terminal
Contrôle de sécurité
2-Baggage cart / trolley
Douane
3-Information desk / counter
Hall
4-Security check
Contrôle des passeports
5-Passport control
Terminal
6-Customs
Zone de duty-free
7-Lobby
Comptoir d'enregistrement
8-Flight information board
Zone de livraison bagages
9-Baggage claim area
Chariot bagages
10-Duty-free shop area
Comptoir d'informations
11-Check-in desk / counter
Comptoir de ventes des billets
12-Ticket desk / counter
Tableau d'informations
IV- Airport Staff
Classify the words below in the grid :
captain – ramp agent – flight attendant – traffic agent – purser – cleaning agent – first officer
– steward – stewardess – security officer – customs officer – police officer – immigration agent
– serviceperson – check-in agent – reservation agent – assistance staff – baggage handler – air
traffic controller – cabin crew – bar person – bus driver – supervisor – call centre travel agent
Working outside
Working in the terminal
Working in the aircraft
11
ORAL COMPREHENSION : CUSTOMS AND IMMIGRATION :
o Listen to Alan and Ernesto’s arrival in San Francisco and answer the questions :
1)
2)
3)
4)
5)
6)
7)
What are the two documents that they must fill in?
What are they made for?
What do you do if you have goods less than $100 worth?
Why does Alan go to Michigan?
Where does he want to go sightseeing?
How long will he stay?
What does Alan mean by “just pulling your leg?”
o Listen again and complete the following exercises :
What do you call?
- the control of the movement of goods : ______________________________
- the control of people’s movement across a border :______________________
- the announcement of goods you are taking to the country : ________________
What do you write if your goods do not exceed $100? ______________________
What do you call?
- to use ink to make an impression on paper : ______________________________
- a small piece of metal used to hold papers together : _______________________
Complete with an expression meaning you are ready to do it :
- You _________________________ go home.
- He ____________________________ give it a try.
- We _______________________________ take a picture of Micky Mouse.
What is the common American expression for greeting? __________________________
How do you answer? ___________________________________
SAY THAT EVERYTHING WENT WELL
How did it go? No problem.
Write down the following informal expressions meaning that everything went well :
o ___________________________________
o ___________________________________
o ___________________________________
o ___________________________________
o ___________________________________
o ________________________________________________________________.
What do you call?
- people who raise doubts in your mind, who are untrustworthy : ___________________
 joking, teasing somebody : _______________________________
III- Now listen and practice.
12
Chapter 3- TRAFFIC AGENT : OPERATING AN AIRCRAFT
A- THE TRAFFIC AGENT’S TASKS :
1) Say whether the sentences are right or wrong (if possible, correct the wrong sentences) :
R
W
As an operator of aircraft, the traffic agent is responsible for the safe loading of your
aircraft.
He/ she is in charge of attending to airline customers.
He/ she is in charge of storing the containers into the hold.
Overloading the aircraft can have a consequence on the amount of fuel that will be
used during the journey.
Another consequence of overloading could be the damage of the landing gear and
fuselage on landing.
Because of overloading, take-off run necessary to become airborne could be shorter.
If the center of gravity is too far forward, the aircraft will be tail heavy.
If the center of gravity is too far aft, the aircraft will be nose heavy.
An aircraft whose center of gravity is too far aft will be unstable and possess
abnormal stall and spin characteristics.
It is the purser's responsibility to see that the center of gravity lies within the
recommended limits.
As the flight progresses and fuel is consumed, the weight of the aircraft increases.
The pilot must calculate the weight and balance not only for the beginning of the
flight but also for the end of it.
The aircraft weight and balance limits can be found in both the aircraft Weight and
Balance Manual and the Flight Manual.
If the weight exceeds the limits or if confidence in the numbers is lost, the aircraft
must be reweighed.
13
B- USEFUL WORDS
a) Link the following words to their definitions :
Masse sans carburant
Landing fuel
Masse au décollage
Trip fuel
Masse à l’atterrissage
Block fuel
Carburant au bloc
Zero fuel weight
Carburant au roulage
Landing weight
Carburant au décollage
Take off fuel
Délestage
Take off weight
Carburant à l’atterrissage
Taxi fuel
WEIGHT TERMS
b) Write the appropriate term next to the definition:
Dry operating weight
Landing weight
Zero fuel weight
Maximum zero fuel weight
Ramp weight
Maximum takeoff weight
Takeoff weight
Maximum landing weight
Basic weight
___________________________: Empty weight including : aircraft structure, systems, engines,
unremovable equipment, unusable liquids (fuel, oil and others), standard loose equipment.
___________________________: Basic weight plus operational items such as crew and pantry
(equipment, food, beverages).
___________________________: Takeoff weight minus trip fuel.
___________________________: Weight limitation for landing, governed by structural and/ or
operational requirements.
___________________________: Weight limitation for takeoff (brake release), governed by
structural and/or operational requirements.
___________________________: Takeoff weight plus taxi fuel, i.e. weight of loaded aircraft
before starting the engines.
14
___________________________: Gross weight of aircraft at brake release for takeoff, i.e. actual
zero fuel weight plus takeoff fuel.
___________________________: Dry operating weight plus total traffic load.
___________________________: Structural weight limitation.
FUEL TERMS:
b) Same exercise :
Ballast fuel
Block fuel
Burn-off fuel
Reserve fuel
Taxi fuel
Takeoff fuel
Trip fuel
__________________________: Non-usable fuel used for balancing purpose (only possible on
some aircraft). The ballast fuel is separated from takeoff fuel (usable fuel) and loaded in a separate
tank. The fuel must not be consumed or jettisoned during flight.
__________________________: Weight of total amount of fuel on board before starting taxi.
__________________________: Difference between takeoff fuel and trip fuel, consisting of route
reserve, diversion, holding, and additional fuel.
__________________________: Weight of fuel to cover APU consumption, engine start and
ground maneuvers until start of takeoff. Standard weights are used which are, with a few
exceptions, applicable at every airport.
__________________________: Weight of total usable fuel onboard at the moment of takeoff
(brake release).
__________________________: Weight of the precalculated fuel consumption from takeoff to
touchdown at the next point of landing.
__________________________: Taxi fuel + trip fuel.
15
LOAD TERMS:
Allowed traffic load
Deadload
Total traffic load (total payload)
Underload
____________________________: total weight of baggage, cargo, mail.
____________________________: total weight of passengers, baggage, cargo, mail.
____________________________: difference between allowed traffic load and load actually
carried.
____________________________: the weight remaining after the subtraction of the operating
weight from the allowed takeoff weight.
C- COMMUNICATING WITH THE CAPTAIN
1) Put the conversation in the right order :
Number
Captain: OK. What slot do we have?
Captain: Thanks. Bye.
Traffic agent: The refueler has just arrived. What are the fuel figures today?
Traffic agent: OK. Thank you very much captain. And here is the weather report.
The weather conditions are good today. The sky is clear and there are only light
winds.
Traffic agent: You have a slot at 6 pm.
Captain: Here are the fuel figures: bloc fuel: 32,000 kgs, taxi fuel: 500 kgs, trip fuel:
29,000 kgs. The estimated elapse time is 3 hours forty-five minutes. There are 7
flight attendants in the cabin, and 2 pilots in the cockpit. The dry operating weight is
90,055 kgs, the dry operating index is 50.57. The maximum take-off weight is
171,700 kgs, the maximum zero fuel weight is 130,000 kgs and the maximum
landing weight is 140,000 kgs.
Traffic agent: Have a nice flight Sir.
Captain: All right. How about refueling?
Traffic agent: Good morning Captain. How are you today?
Captain: OK. Thank you very much.
Captain: Fine thanks. So, is the flight full today?
Traffic agent: Yes, quite full. We have 311 passengers. There's one passenger in a
wheelchair and we have two pets in the hold.
16
2) Now link these words to their translations :
Braking action
Indice
Center of gravity
Centre de gravité
Flight level
Niveau de vol
Runway
Freinage
Sea level
Niveau de la mer
Loadsheet
Feuille de chargement
Flight plan
Piste
Index
Plan de vol
3) Same exercise :
Parking brake
Bulletin météo
Chocks
Frein de stationnement
GPU
Groupe électrogène
Handles
Moteur
Tow bar
Portes de soute
Weather report
Poignées
Engine
Broche hydraulique
Headset
Cales
Steering pin
Casque
Push back
Barre de tractage
Cargo doors
Camion déplaçant l’avion
4) Write the appropriate sentences next to the appropriate situations :
“You can disconnect your headset.”
“ Show me the steering pin on your right side.”
“ Engine number 1 is OK.”
“GPU disconnected”
“Doors closed”.
“Handles checked”
“Steering pin in place”
“Parking brakes set”
“ As soon as you’re ready we can go.”
“Chocks removed.”
“Ground check is completed.”
“ Push back is completed.”
17
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
Les freins de parking ont été mis en place : _________________________________
Le pilote est prêt à partir : _______________________________________________
Les portes des soutes sont fermées : _______________________________________
Les cales ont été retirées : _______________________________________________
Le groupe électrogène est débranché : _____________________________________
Le pilote demande à l’agent qu’il lui montre la broche hydraulique : ______________
_____________________________________________________________________
Le pilote dit à l’agent qu’il peut débrancher son casque : _______________________
_____________________________________________________________________
Les poignées des portes ont été vérifiées : ___________________________________
Le moteur est en bon état de fonctionnement : ________________________________
Toutes les vérifications au sol ont été effectuées : _____________________________
Le tractage de l’avion est terminé : _________________________________________
La broche hydraulique a été mise en place : __________________________________
D- COMMUNICATING WITH THE PURSER :
Put the conversation in the right order :
Traffic agent : All right. Well, have a nice flight to Cancun. Will you be staying there
for a few days?
Traffic agent : I wish I could go. Have a nice time.
Purser : Five minutes? Fine. When will boarding take place?
Purser : Thanks. Have a nice day. See you next time
Purser : We are waiting for one flight attendant but he's on his way. He should be here
in a few minutes.
Traffic agent :How about your crew? Is everybody ready?
Traffic agent : Boarding should start within fifteen minutes. Everything's on time
today.
Traffic agent: Well, we have 231 passengers today and 4 infants.
Traffic agent : Hi, how are you today?
Purser : So, is the flight full today?
Purser : Fine thanks. How are you?
Purser: OK. And where is the catering truck?
Purser : Oh yes, three days. It's a great place. Nice hotel and beautiful beaches
Traffic agent : It should be there within five minutes.
Traffic agent : Good.
E- USEFUL SENTENCES :
a) Traduisez les phrases suivantes :
1234567-
Combien de passagers y a-t-il aujourd’hui?
Le vol est-il plein? Vide?
Y a-t-il beaucoup de passagers?
Combien y a-t-il d'enfants de moins de deux ans?
Y a-t-il des animaux?
Nous avons 512 passagers aujourd'hui.
Le vol est presque plein.
18
8- Il y a beaucoup d'enfants sur ce vol.
9- Vous avez trois mineurs non accompagnés, deux bébés, un passager handicapé et un animal
en cabine.
10- Le vol est presque vide. Il y a seulement 69 passagers.
11- Il n'y a plus de sièges disponibles.
12- Quand aura lieu l'embarquement?
13- A quelle heure arriveront les passagers?
14- L'embarquement commencera à 17h45.
15- Les passagers sont sur le point d'arriver.
16- Les passagers arriveront d'ici 20 minutes.
17- L'embarquement a pris du retard.
18- Où est le camion du catering?
19- Quels sont les poids de carburant?
20- Qu'en est-il du trip fuel?
21- Quel est le poids du taxi fuel?
22- Combien y a-t-il de membres d'équipage?
23- Combien de PNC? Combien de PNT?
24- Quels sont les poids de carburant?
25- Qu'en est-il du trip fuel?
26- Quel est le poids du taxi fuel?
27- Combien y a-t-il de membres d'équipage?
28- Combien de PNC? Combien de PNT?
F- SALUER, PRENDRE DES NOUVELLES :
Good morning
Good afternoon
Good evening
Hello
Hi
How are you today?
How are you doing?
How have you doing recently?
What's up?
Fine, thanks.
Pretty good.
No problem.
Excellent.
Not too bad.
Captain
Sir
Madam
Mr Miller
Mrs Johnson
19
Chapitre 4- THE AIRCRAFT
I- Different types of airplanes:
a) Write the names of these different sorts of aircrafts in the grid :
taildraggers – helicopter – business jet – floatplane – biplane – glider – light sport – single
engine -
1
2
3
4
5
6
7
8
b) Read the following texts and place the words in blue on the drawing:
fuselage: The fuselage is that portion of the aircraft that usually contains the crew and payload,
either passengers, cargo, or weapons. Most fuselages are long, cylindrical tubes or sometimes
rectangular box shapes. Empennage is another term sometimes used.
wing: The wing is the most important part of an aircraft since it produces the lift that allows a plane
20
to fly. The wing is made up of two halves, left and right, when viewed from behind. These halves
are connected to each other by means of the fuselage.
flap: Flaps are usually located along the edge of both the left and right wing, typically inboard of
the ailerons and close to the fuselage. Flaps are most often used during takeoff and landing to
increase the lift the wings generate at a given speed. This effect allows a plane to takeoff or land at a
slower speed than would be possible without the flaps.
elevator: The elevator is located on the horizontal stabilizer. It can be deflected up or down to
produce a change in the downforce produced by the horizontal tail. It increases the downforce
produced by the horizontal tail causing the nose to pitch upward.
rudder: The rudder is located on the vertical stabilizer. It can be deflected to either side to
produce a change in the side-force produced by the vertical tail. It creates a side-force to the left
which causes the nose to yaw to the right.
aileron: Ailerons are located on the tips of each wing. They are deflected in opposite directions
(one goes trailing edge up, the other trailing edge down) to produce a change in the lift produced by
each wing. The wing with more lift rolls upward causing the aircraft to go into a bank.
cabin or cockpit: Most of the time the term cockpit is applied to a compartment at the front of the
fuselage where the pilots and flight crew sit. Meanwhile, a cabin is typically a compartment within
the fuselage where passengers are seated.
nose & main gear: The landing gear is used during takeoff, landing, and to taxi on the ground.
This system has two large main gear units located near the middle of the plane and a single smaller
nose gear unit near the nose of the aircraft.
c) Place the three following words on the drawing :
YAW – PITCH - ROLL
d) Now read the following definitions and write the appropriate words :
rudder – aileron - fuel tank – flight deck - elevator – passenger cabin – baggage compartment –
porthole – nose – wing – tail - navigation light –
1)_______________________: apparatus used to turn an aircraft.
2)_______________________: rear part of the fuselage.
3)_______________________: device used to regulate the altitude of an aircraft.
4)_______________________: section used aircraft travelers.
5)_______________________: container in which fuel is stored.
6)_______________________: movable flap on the trailing edge of the wing, operated by the
control stick that allows an aircraft to bank.
7)_______________________: rear corner marker light.
8)_______________________: compartment where baggage is stored.
9)_______________________: front part of an aircraft.
21
10)_______________________: cubicle reserved for the operation of an aircraft.
11)_______________________: small, round, sealed window.
12)_______________________: each of two lateral planes of an aircraft, which provide lift and
balance.
f) Oral comprehension:
ON BOARD ANNOUNCEMENT
I- Listen to the text and answer the following questions :
1) What is the number of this flight?
o 80
o 18
o 81
2) How long is the flight?
o 2 hours and 40 minutes
o 2 hours and 14 minutes
o 2 hours and 4 minutes
3) What is the local time in Seattle?
1. 11.45 pm
2. 12.15 pm
3. 10.12 am
4) What is the current weather in Seattle?
o Partly cloudy
o Rainy
o Sunny
5) Which gate will the plane arrive?
o 13
o 3
o 30
II- Now listen again and complete:
Hello everyone, this is the ____________________________, and I want to welcome you to
_____________________ bound for ______________________.
Our flight time today is ________________________________, and we will be
__________________at
an
________________________________________
of
_______________________. The local time in Seattle is __________________________, and the
___________________________
is
___________________,
but
there
is
a
________________________ later in the day. We will be arriving at _________________, and we
will be announcing ________________________ on our____________________ to the
______________________________.
On ___________________________ Sky ________________ and the ______________, I want to
wish you an _______________________________ in the Seattle ________________ or at your
_____________________ destination. Sit back and _________________________.
22
AIRPORT ANNOUNCEMENT
I- Listen to the text and answer the following questions:
1-Who is making the announcement?
o A pilot
o A flight attendant
o A ticket agent
o A ground crew member
2-What is the ultimate destination of the flight?
o Atlanta
o Miami
o Caracas
o Lima
3-What change has been announced?
o The flight number
o The gate number
o The arrival time
o The boarding time
4-What are the current weather conditions outside?
o It’s raining
o It’s cloudy
o It’s hailing
o It’s windy
5-What time will the plane depart?
o 9.50 am
o 12.15 pm
o 4.05 pm
o 8.45 pm
II- Now listen again and complete :
Hello. Passengers of _________________ bound for ________________, with
__________________ in ___________________ and ________________. The departure gate
_________________________
to
________________.
Also,
there
will
be
a
____________________________________ due to _______________________________ outside.
The ___________________ is in the process of ____________________________ in preparation
for departure. It also looks like the flight is slightly _______________________ , so we are offering
________________________________________________ to a few passengers willing to take a
___________________________. We should be _________________ about a quarter to the hour.
Thank you for your ________________________.
23
Chapter 5- PASSENGERS
a) Look at the IATA codes below and say which types of passengers they refer to :
CHD
INF
UMNR
WCH
BLND
DEAF
FQTV
VIP
PETC
HUM
b) What do you call the passengers below:
Frequent traveller – infant – adults – deaf people – disabled people – pregnant women –
children – elderly people – unaccompanied minors – blind people –
1
people over sixty years old :
2
children under 12 who travel alone
3
passengers aged 2 to 11
4
passengers under 2 years old
5
passengers over 12 years old
6
passengers who cannot see
7
passengers who cannot hear
8
women expecting a baby
9
passengers in a wheelchair
10
passengers who often travel
a )Write the IATA codes next to the following passengers :
PETC – DEAF – LANG – WCHS - AVIH – UMNR – WCHC - WCHR - MAAS - DEPA – FQTV DEPU – MEDA –INAD – OXYG – STCR –BLND –YP- ACCO
Pet travelling in the cabin
Animal travelling in the hold
Blind passenger
Deaf passenger
Deported passenger escorted
Deported passenger unaccompanied
Frequent traveller
Unaccompanied minor
Passenger travelling in a wheelchair, able to climb stairs
Passenger travelling in a wheelchair, unable to climb stairs
Passenger unable to move and climb stairs
Passenger needing oxygen
Passenger needing medical assistance
Passenger travelling on a stretcher
Passenger unadmitted by immigration services
Passenger aged 12 to 17 needing limited assistance
Passenger needing assistance to make his/her way through the airport
Person accompanying infant or passenger on a stretcher
Passenger who does not know the language of the country
24
d) Boarding passengers : the check-in agent job :
1-Luggage belt / conveyor belt
2-Tag / sticker / label
3-Check-in desk / check-in counter
4-Carry-on luggage/ cabin luggage/ hand luggage
5-Hold luggage / checked luggage
6-Extra charge
7-Delayed flight
8-Postponed flight
9-Cancelled flight
10-Passport
11-ID
12-Luggage weight allowance
13-Excess baggage
14- To change a ticket
15- To upgrade
16-Check-in closing time
Heure de fermeture de l’enregistrement
Surpoids
Vol différé
Passeport
Papiers d’identité
Vol annulé
Limite bagage autorisée
Bagages cabine
Bagage soute
Comptoir d’enregistrement
Surclasser
Tapis bagage
Modifier un billet
Surcoût
Etiquette
Vol retardé
e) Oral Comprehension: at the check-in desk
25
AT THE CHECK-IN COUNTER
1) Listen to the conversation at the check-in counter and complete the grid below :
Passengers’s name
Place of departure
Destination
Connection
Departure time
Delay?
Documents
Luggage
Weight allowances
Luggage weight
Carry-on luggage
Information about flight
Seating preference
Reason
What he must go through in ¨Paris
2) Now listen again and fill in the blanks:
-
-
-
-
-
-
Next in _____________, please. Check-in Sir
and what’s your __________________
today?
_______________, France. _________________ through Paris. Is departure still at
_______________?
Yes, indeed. Everything’s _______________ today. Can I have your
_________________________________ please? Are you ______________ any
__________________?
Yes, just ____________________. But could you tell me what the
_____________________________________
is?
I
think
I
might
be
_________________________.
35 kilos. Could you please _________________ your suitcase on the _________________
Mr Strauss ?
OK. That’s just ______________ 35 kgs so you’ll be _____________.
Oh, that’s a ________________.
And I see you have one carry-on bag. Here is a ___________________ that are
__________________ in your __________________ baggage. Please be sure you check
before you go through this _____________________.
Sure, could you tell me if the ________________ is very _________________?
It’s almost _________________ but you’ll have ___________________________. Your
reservation is __________________. Do you have a ______________________?
___________________________?
Well, I’d just like an _____________________ near the ________________ so I can
_________________________ in Paris. My connection is quite ________________ and I
want to get through _________________________________ as quickly as possible.
48
I see but I don’t think it will __________________. Your luggage is checked through in
Nice but you still have to __________________________ the customs in Paris yourself. So
being first in line at immigration probably won’t ______________ you any _____________.
26
-
-
Well, I’ll ______________ it anyway. So, _________________________ if you could put
me in an aisle seat ________________________________.
We certainly can. Ok Sir, you’re in ______________________ on flight ______________
departing from ___________________ at 11.45. ___________________ your passport and
boarding pass and the gate is over to your __________________.
Thank you very much.
_____________________________, Sir.
Conversation :
What do you know about the conditions for :
 travelling wih a pet
 travelling with a wheelchair
 travelling with an infant
 transporting one's musical instrument
 travelling as an unaccompanied minor
27
Chapter 6 - CARGO
I-
Useful words :
Link the words to their definition :
1-Pound
2-Foot
3-Container
4-Airway bill
5-Unit Load Device
6-Pallet
7-Out of balance
8-Pitch
9-Tank
10-Cargo doors
11-Handles
12-Notification To Captain
13-Loadsheet
14-Trimsheet
15- Registration
16- Pantry load
17-Fly away kits
II-
Pied
Lettre de transport aérien
Déséquilibré
Poignées
Réservoir
Livre
Palette
Feuille de chargement
Feuille de centrage
Note pour le commandant de bord
Immatriculation
Portes de soute
Kits de sécurité avion
Conteneur
Provisions nourriture
Dispositif de chargement
Espacement (soute)
Airport containers :
A = Airbus; B = Boeing; L = Lockheed; MD = McDonnell-Douglas; F = freighter; ER = extended
range var.; LR = long range var.
28
Air Freight Container Specifications
Grid A :
LD-1
IATA ULD Code:
Also known as:
Forkable:
Classification:
Rate Class:
Suitable for:
Internal volume:
Maximum gross weight:
AKC Contoured Container
AVC, AVD, AVK, AVJ
AVY
LD-1
Type 8
B747, B767, B777, MD-11
4.8 cu.m
1588 kg
LD-3
IATA ULD Code:
Also known as:
Forkable:
Classification:
Rate Class:
Suitable for:
Internal volume:
Maximum gross weight:
_______________________
AKE, AVA, AVB, AVC, AVK, DVA, DVE,
DVP, XKS, XKG
AKN, AVN, DKN, DVN, XKN
LD-3
Type 8
________________________
________________________
________________________
________________________
________________________
29
The 88'' pallet
Classification : 88'' pallet with net
Suitable for : B747, B767, B777,
DC-10
Maximum volume : 11.9 cu.m.
Maximum gross weight:
747/ DC-10 : 6033kg
767 : 5103 kg
777/ DC-10 : 4626 kg
Height : 162 cm
Length : 317 cm
Width : 223 cm
The 96’’ pallet
Classification : LD-9
Suitable for : A300, A310, A330, A340, B747, B767, B777, DC-10, MD-11, L1011
Maximum volume : 21.2 cu.m.
Maximum gross weight: 6804kg
Height : _________________
Length : _________________
Width : __________________
30
Grid B :
LD-1
IATA ULD Code:
Also known as:
Forkable:
Classification:
Rate Class:
Suitable for (type of aircrafts):
Internal volume:
Maximum gross weight:
____________________
AVC, AVD, AVK, AVJ
AVY
LD-1
Type 8
_____________________
_____________________
_____________________
LD-3
IATA ULD Code:
Also known as:
Classification:
Rate Class:
Suitable for:
Internal volume:
Maximum gross
weight:
AKE
AKE, AVA, AVB, AVC, AVK, DVA, DVE, DVP, XKS, XKG
AKN, AVN, DKN, DVN, XKN
LD-3
Type 8
A300, A310, A330, A340, B747, B767, B777, DC-10, MD-11,
L1011
4.3 cu. m.
1588 kg
31
The 88'' pallet
Classification : 88'' pallet with net
Suitable for : B747, B767, B777, DC-10
Maximum volume : 11.9 cu.m.
Maximum gross weight:
747/ DC-10 : 6033kg
767 : 5103 kg
777/ DC-10 : 4626 kg
Height : _________________
Length : _________________
Width : __________________
The 96'' pallet
Classification : LD-9
Suitable for : A300, A310, A330, A340, B747, B767, B777, DC-10, MD-11, L1011
Maximum volume : 21.2 cu.m.
Maximum gross weight: 6804kg
Height : 162 cm
Length : 317 cm
Width : 223 cm
II- ORAL COMPREHENSION
Listen to the text and tick the right number:
32
1.There are _____________ interesting museums throughout the country.
A. 3
B. 13
C. 30
2. The bus fare to the capital is _______________ dollars.
A. 15
B. 50
C. 55
3. This ________________ was constructed about ________________ years ago.
A. 405
B. 415
C. 450
4. The _____________ for the trip to Europe will cost about _________ dollars.
A. 708
B. 718
C. 780
5. We drove about ______________ miles on our trip.
A. 1,100
B. 1,200
C. 1,300
6. She __________________ on _________ during her _______.
A. 1,006
B. 1,016
C. 1,060
7. The mountain ______________________________________.
A. 3,007
B. 3,017
C. 3,070
8. A total of ___________________ visited the __________________.
A. 13,212
B. 30,222
C. 30,212
9. The population ___________________________ two years ago.
A. 314,819
B. 314,890
C. 340,819
10. Over_____________________ people live in the capitol.
A. 2,470,530
B. 2,417,530
C. 2,417,513
33
III- Weight and Measures
Mesures de longueur
Mesures de surface
Mesures de
volume
1 inch = 2,54 cm
1 foot = 12 inches = 30,48 cm
1 yard = 3 feet = 91,44 cm
1 mile = 1760 yards = 1,609
km
1 square inch = 6,45 cm2
1 square foot = 929,03 cm2
1 square yard = 0,836 m2
1 square mile = 2,59 km2
1 acre = 40,47 acres
1 cubic inch
1 cubic foot
1 cubic yard
1 cubic mile
Mesures de capacité pour les liquides :
1 gill = 0,142 L (UK) = 0,118 L (US)
1 pint = 4 gills = 0,57 L (UK) = 0,472 L (US)
1 quart = 2 pints = 1,136 L (UK) = 0,944 L (US)
1 gallon = 4 quarts = 4,544 L (UK) = 3,776 (US)
Mesures de poids :
1 grain = 0,0648 g
1 drachm/dram = 27,34 grains = 1,77g
1 ounce = 16 drachms = 28,35 g (abréviation : oz)
1 pound = 16 ounces = 0,453 kg (abréviation lb)
1 stone = 14 pounds = 6,349 kg
1 quarter = 28 pounds = 12,7 kg
1 hundredweight = 112 pounds (UK) = 50,8 kg / = 110 pounds (US) = 45,36 kg
1 ton = 20 hundredweights (UK) = 1016 kg / = 2000 pounds (US) = 907,18 kg
1) Convert the following measures :
1- 153 cm = ________________ ''
2- 79'' = _______________ cm
3- 3500 lb (pound) = _________________ kg
4- 4624 kg = __________________ lb
5- 300 m = ___________________ ft
6- 10,000 ft = ___________________m
7- 2.5 km = _____________________ yd
34
8- 3 l. = ___________________ gal
9- 3.79$ / gal = _________________ $ per liter
10- 3 lb = ___________________ grams
1.
2.
3.
4.
2) Convert :
Two pints equal ________ quart.
One gallon equals _______ quarts.
Two gallons equal _______quarts.
One-half gallon equals _____ quarts.
35
Chapter 7 - BAGGAGE
I- Luggage description :
1)Definition of luggage.
2)What do you do if a bag is fragile or badly wrapped?
3)Why is it easy to trace a bag?
4)Where should you generally keep fragile items?
5)What are the maximum size and weight of cabin luggage?
6)What is the maximum weight of hold luggage?
7)What happens if the bag is overweight?
8)What sort of information can you find on a luggage tag?
9)What must be kept by the passenger?
10)What sort of other items can you check-in?
Write the names under the different pieces of luggage :
garment bag – flight bag – carry all – vanity case – suitcase - toilet bag – trunk –
rucksack –
36
c) Find the questions to ask the following information about luggage :
TYPE
SIZE
WEIGHT
MATERIAL
COLOUR
SHAPE
USE
37
Chapter 8 - DANGEROUS GOODS
a) Write the type of dangerous goods under each drawing :
toxic – environmental hazard – corrosive – harmful – explosive – oxidizing –
flammable –
Classify the following items in the grid below :
fireworks – explosives – bats – knives – pesticides – flammable liquids – radioactive
materials – guns – hockey sticks – ammunition (if declared) – poisons – guns (if
unloaded, locked in a container and declared) – tools – swords – razors – liquids in
containers >100ml – liquids in containers <100ml –
Items allowed only in checked
baggage
Items banned from carry-on or checked
baggage
38
Chapter 9- FLIGHT DISRUPTIONS
I-
Vocabulary :
Link the words to their translation :
1- To take off
2- To land
3- Departure
4- Leaving from
5- Destination
6- To call at
7- To be due at
8- Non stop
9- Connecting flight
10- Domestic flight
11- International flight
12- Boarding area
13- To catch a flight
14- To catch the shuttle
15- Airfare
16- To miss
17- To be delayed
18- To be postponed
19- To be grounded
20- To be called off
Etre annulé
Faire escale
Prendre la navette
Tarif des billets
Etre prévu à
Vol intérieur
Zone d’embarquement
Rater
Etre retardé
Correspondance
Vol direct
Départ
A destination de
Etre différé
Décoller
Atterrir
Partant de
Prendre le vol
Etre retenu au sol
Vol international
b) What time is the boarding ?
Listen to the times and place the hands in the clocks :
39
Write down the times :
6 pm
5.05
10.55
7.20 am
11.45
6.50 pm
e) Oral comprehension :
TELLING THE TIME
1. Our class begins at __________________________________.
A. 4:05
B. 4:15
C. 4:50
2. My mother left this morning at __________________________.
A. 9:03
B. 9:13
C. 9:30
3. I'm going to catch my bus at ____________________________.
A. 3:40
B. 4:20
C. 12:04
4. Let's get together at ___________________________________.
A. 12:05
B. 5:12
C. 5:22
5. The store ____________________________________________.
A. 4:06
B. 5:45
C. 6:15
6. The ____________ starts at _____________________________.
A. 7:04
B. 7:14
C. 7:40
7. _____________________________________________________.
A. 10:00
B. 10:05
C. 10:10
40
8. _____________________________________________________.
A. 11:05
B. 4:12
C. 11:45
9. _____________________________________________________.
A. 8:05
B. 8:15
C. 8:25
10._____________________________________________________.
A.3:03
B.3:13
C. 3:30
f) Traduire :
il y a une heure :
la semaine dernière :
hier matin :
la nuit dernière :
ce matin :
dans l’après-midi :
ce soir :
toute la soirée :
la nuit :
demain soir :
dans une semaine :
le week-end prochain :
aujourd’hui en huit :
samedi :
une fois par semaine :
deux fois par jour :
trois fois par mois :
une semaine sur deux :
nuit et jour :
b) Imagine the passengers’ questions :
1- ____________________________________________________________________
_
I’m afraid it’s due to cold weather. The ground crew is deicing the wings.
2- ____________________________________________________________________
It shouldn’t be long. Just about half an hour.
3- ____________________________________________________________________
I’m sorry but your flight has been overbooked. I’ll rebook a ticket for you.
4- ____________________________________________________________________
The flight is due at 12.15 am.
5- ____________________________________________________________________
The shuttle will wait for you at entrance number 12.
41
c) Translate the following sentences :
1- Le vol est annulé en raison des conditions météorologiques.
2- Il arrive dans 5 minutes.
3- Il est en retard.
4- Il ne viendra pas.
5- Je suis désolé mais ils ont été retardés.
6- Est-ce que l'équipage est prêt?
7- Un PNC manque.
8- Tout le monde est là.
9- Nous embarquerons les passagers quand votre collègue sera là.
10- Tout est à l'heure aujourd’hui.
11- Nous procéderons à l'embarquement quand tout l'équipage sera là.
12- J'ai bien peur que nous n'ayons pris du retard.
42
Chapter 10 - WEATHER CONDITIONS
a) Write the names next to the pictograms :
b) Classify the words in the grid :
ice- gale- black ice- flurries- breeze- drizzle- frost- fog- rainbow- thunder- cyclone- dog
days- sunny intervals- snowflakes- shower- snowdrift- downpour- blizzard- mist- flash of
lightning- storm- draught- drought- hurricane- typhoon-
COLD
WEATHER
HOT
WEATHER
WIND
SNOW
RAIN
CLOUD
43
c) Now link the words to their translation :
1-Mild
2-Changeable
3-Unsettled
4-Fair
5-Biting
6-Damp
7-Wet
8-Chilly
9-Icy
Beau
Glacial
Piquant, mordant
Mouillé
Humide
Frais
Changeant
Doux
Incertain
d) Do the same with these verbs :
1-To shine, shone, shone
2-To blow, blew, blown
3-To roar
4-To break out
5-To whirl
6-To cloud over
7-To clear away
8-To pour
9-To drizzle
10-To thicken
11-To dissipate
12-To melt
13-To freeze
Tourbillonner
Gronder
S’éclaircir
Souffler
Pleuvoir à verse
Geler
Bruiner
S’épaissir
Se dissiper
Fonder
Se couvrir
Briller
Éclater
e) Link the sentences to their meaning :
1-It was boiling hot, so we all jumped into
the lake.
2-It's supposed to go below freezing before
the week-end.
3-It's a bit chilly so I think you should wear
a coat.
4-They're calling for a cold spell so we put
off our camping trip.
5-I think I'll take the dog for a walk. It's
only drizzling now.
6-Forest fires are a serious danger during a
drought.
7-The flood was so bad, our basement was
full of water.
8-We couldn't see the bridge because there
was too much fog.
9-According to the 5 day forecast, it's going
to rain on our wedding day.
10-It was a freezing cold day for the Santa
Claus parade.
11-Some flowers are so strong they can
withstand frost.
12- There are a few flurries but the snow
isn’t sticking to the ground.
Overflow of rainwater.
A long period with no rainfall.
Raining slightly.
Cold.
It was a very hot day.
A period of colder than average weather.
A covering of ice needles.
Under than 0°C (32°F)
A very cold day.
A cloudlike mass that covers the earth
and reduces visibility.
Very light snowfall.
Prediction, estimation in advance.
44
Oral Comprehension
THE WEATHER FORECAST
Adams, Tennessee
Johannesburg, South
Africa
Papeete, Tahiti
The Weather today in Adams, Tennesse
Through 3 AM you can _________________ an ______________ of scattered to
______________ showers ... and isolated __________________ to expand
___________________. This rain should ________________ the Nashville
_________________ around 2AM and reach the Kentucky _______________ around 3 AM
or 4AM. Most of the _________________ will produce _____________ to
________________ rainfalls ________________ __________________ will produce brief
_______________ _______________.
Then on Friday showers and ___________________ will be ________________ in the
morning. It will be ___________________ with ______________ around 80 and a
___________ ________ from 10 to 20 ________________________________. At night
________ will be around 70.
The weather in Johannesburg today
It will be partly _______________ along the ______________. ______________ to
____________ conditions are ________________ countrywide but _________ in places in
the west and in the Gordonia _________________. These _______________ are expected
to __________________ until tomorrow, when a cold front will be _______________ south
of the country, bringing some _______________ to the __________________ parts.
The weather today in Papeete
The weather today will be ____________ to ____________ __________. Lows will be
around 73F and _____________ ____________ will blow at 5 to 10 mph.
Tomorrow there will be ____________ ______ ____________ and sunshine with
_____________ around 84 F and west winds at 5 to 10 mph. At night you can expect a few
clouds _______ ________ ___ ___________ with ______________ winds.
45
13) Write the words from the text next to their definitions :
11) dispersed : ___________________
12) to increase in extent, to spread out : ________________________
13) heavy, drenching rain : _______________________
14) probably destined : ________________________
15) extending accross the whole nation : _______________________
CONVERSATION
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
What's your favorite season and why?
Do you think weather patterns are changing? If so, why do you think this is?
Do you have many disasters in you country which are caused by weather?
Do you like snow?
Which do you like better hot weather or cold weather?
What's the average temperature in your country in the summer time?
o How about in the winter?
How does weather affect your attitude?
How to you depend on the weather reports on TV?
When would knowing tomorrow's weather change you plans?
Have you ever checked the weather for your city on the Internet?
What time of year is the best weather where you live?
Have you ever been in a typhoon?
Where do you get your weather information?
What is your favorite winter activity?
What is the hottest natural temperature (not in a sauna) you have experienced?
Where and when was it and what did it feel like?
46
The weather
Find fifteen adjectives related to the weather :
D
N U L
W A
Y U
N
S
E
T
T
L
E
D
E
I
E
A M Y
O
L
F
B
R
S
I
T
M Y Y
I
C Y W C
E
L
F
T
C D
S
I
S
S
I
D
C
Y
Y T
S
I
M E
A
S
E Z C H
I
L
L
Y L W
I
H H C
I
L D D O R A R
L
M B D T
I
F
O
Y
N
E
A M Y T
I
I
T
E
M U H
F
V
Q R D
W D R E
Y A
I
I
D
O
F O
I
E
L
Y
L
R Y C D
S
E O
N
T L D
D
Z
C
E
Y G G O
F
I
T
S
U A W M T
Y
F
F
A Y Y H L
E
I
D T A
Y D
N
I
W S
U H
S
D W
L
E
F W U Y
D
U
O L
C
I
A
E
F
Y
I
H H
L
I
W E
B Y U
T
L
C
E
C M E H
S
E
L
A E G N A H C
B
I
S
47
Chapter 11 – S’ENTRAINER A L’ENTRETIEN ORAL
I-
Find the words corresponding to the definitions :
strength – research – achievement – references – weakness – competition – proof –
resume/CV – up-to-date – interview – goal o something very good and difficult that you have succeeded in doing: ______________
o
an aim or purpose: _______________________
3) a meeting in which someone asks you questions to see if you are suitable for a job or course:
________________________
4) a detailed study of a subject, especially in order to discover (new) information or reach a
(new) understanding: _________________________
5) when someone is trying to win something or be more successful than someone else:
___________________________
6) a letter that is written by someone who knows you, to describe you and say if you are suitable
for a job or course, etc: _________________________
7) when someone or something is not strong or powerful: ______________________
8) the ability to do things that need a lot of physical or mental effort: _________________
9) a short written description of your education, qualifications, previous employment and
sometimes also your personal interests, which you send to an employer when you are trying to
get a job : _______________________
10) a fact or piece of information which shows that something exists or is true:
_____________________
11) modern, recent, or containing the latest information: ______________________
48
questions to avoid asking
1- "How many weeks holiday do I get?.."
2- "When would I get a pay-rise?.."
3- "What are the lunch times?.."
4- "What sort of car do I get?.
5- "What other perks are there?.."
6- "What are the pension arrangements?.."
7- "Do you have a grievance procedure?.."
8- "What expenses can I claim for?.."
9- "How soon before I could get promoted?.."
10- "When is going-home time?.."
III- Read the following advice and say to which question they apply best :
Anger to me means
loss of control. I do not
lose control. When I
get stressed, I step
back, take a deep
breath, thoughtfully
think through the
situation and then
begin to formulate a
plan of action.
I do not have a pet peeve. If
something is bothering me,
I step back, analyze "why"
and find a good solution. If
you asked my teenage
daughter she would tell you
my pet peeve is the volume
on her radio!
I've learned from each boss I've
had. From the good ones, what
to do, from the challenging ones
- what not to do.
The company was
cutting back and,
unfortunately, my job
was one of those
eliminated.
I spent time being a stayat-home mom and
volunteering at my
daughter's school.
I found myself bored with the work and
looking for more challenges. I am an
excellent employee and I didn't want my
unhappiness to have any impact on the
job I was doing for my employer.
49
IV- Now prepare yourself to these job interview questions :
-
Tell me about yourself.
Why did you leave your last job?
What experience do you have in this field?
What do co-workers say about you?
What do you know about our company?
What have you done to improve your knowledge in the last year?
Are you applying for other jobs?
Why do you want to work for us?
Do you have a team spirit?
What is your philosophy towards work?
Have you ever been asked to leave a position?
Why should we hire you?
How would you be an asset to this company?
What irritates you about co-workers?
What are your greatest strengths?
Tell me about your dream job.
Why do you think you’d do well in a job?
What has disappointed you about a job?
Tell me about your ability to work under pressure?
What qualities do you look for in a boss?
Tell me about a time you resolved a conflict with others?
What motivates you to do your best on the job?
Would you be willing to relocate?
What have you learnt from your mistake?
Do you have blind spots?
How do you propose to compensate for your lack of experience?
Do you have any questions?
50
V- A useful list of words
Verbs
to apply for
to set goals
to achieve
to improve
to be eager to
to complete
to conceive
to classify
to solve
to graduate
to attend a school
to
meet
your
expectations
to be in charge of +
ING
to be responsible for +
ING
to be able to + BV
Nouns
ability to prioritize
problem-solving skills
focus on projects
positive attitude
leadership skills
loyalty
energy
initiative
hard work
sense of humor
holder
of
high
standards
a benefit
an asset
Adjectives
fair
loyal
accurate
active
adaptable
adept
broad-minded
competent
conscientious
creative
dependable
determined
diplomatic
discreet
efficient
energetic
enterprising
enthusiastic
experienced
tactful
trustworthy
firm
genuine
honest
innovative
logical
mature
methodical
motivated
objective
outgoing
personable
pleasant
positive
practical
productive
reliable
resourceful
self disciplined
sensitive
sincere
successful
VI- Translate using the right tense :
Traduisez les phrases suivantes après avoir réfléchi au temps (ou au modal) approprié :
1) J’ai étudié au lycée Jacques Prévert de 2000 à 2003 .
Temps à employer : ________________________ Pourquoi ?
Traduction : ____________________________________________________________
2) Je suis actuellement un stage d’agents d’escale chez Aéroform.
Temps à employer : ________________________ Pourquoi ?
Traduction : _____________________________________________________________
3) Depuis six mois, je travaille en tant qu’agent de sécurité à l’aéroport de Roissy.
Temps à employer : ________________________ Pourquoi ?
Traduction : _____________________________________________________________
4) J’ai été employé par Air France de mai 2004 à juin 2005.
Temps à employer : ________________________ Pourquoi ?
Traduction : _____________________________________________________________
5) Je ferai de mon mieux pour satisfaire à vos exigences.
Modal à employer : ________________________ Pourquoi ?
Traduction : _____________________________________________________________
51
CV / RESUME
Jerome ANDREW
111 Mt. Aberdeen Close SE Calgary, AB T27
Phone : (403) 401- 1356
OBJECTIVE :
To work for a progressive and reputable airline that offers opportunity for growth.
PROFESSIONAL PROFILE :
- Strong customer service and interpersonal skills
- Excellent communication skills
- Strong organizational skills and ability to multi-task
- Effective time management skills in determining priorities, scheduling and meeting deadlines
- Remains calm under pressure, used to working to deadlines
- Experience working in an airport environment in a variety of roles
- Positive attitude, hard working team player
CERTIFICATIONS AND EDUCATION
- First Aid Certification
- Finance Clerk, Inventory control, Aircraft Groomer, Ramp Agent and Baggage Agent course work
- Restricted Radio Operators certificate
- Flight Dispatcher certificate
PROFESSIONAL EXPERIENCE
Aircraft Groomer
Calgary International Airport, Calgary, AB
- Provided First Aid support
- Managed ramp agent, baggage agent and inventory control duties
1989-2008
Infantry Person
1973-1989
Canadian Armed Forces (Various locations)
- Performed electrical generating systems technician, pay clerk and electrician duties
VOLUNTEER EXPERIENCE
2006-present Member services – Potential Place
1997-1999 Scouts Leader – Scouts Canada
REFERENCES AVAILABLE UPON REQUEST
52
VOCABULAIRE AGENT DE TRAFIC
1) The Airport
2) Airport staff
3) Traffic
4) The aircraft
5) Passengers
6) Check-in and boarding
7) Flight disruptions
8) Baggage
9) Weather
53
THE AIRPORT
Runway
Service area
Terminal
Taxiway
Control tower
Air start unit
Jet refueler
Tow bar
Tow tractor
Catering vehicle
Baggage trailer
Cargo vehicle
Level floor vehicle
Toilet truck
Maintenance truck
Potable water truck
Tarmac
Parking lot
Newsagent
Souvenirs shop
ATM, cash machine
Pharmacy /chemist/ drugstore
Infirmary
Bookshop
Coffee shop
Restaurant
Clothes shop
Immigration
Customs
Showers
Check-in desk
X-ray machines
Business lounge
VIP lounge
Foreign exchange office
Lift / elevator
Disabled facilities
Baggage cart/ baggage trolley
Information desk / information counter
Security checkpoint
Lobby
Baggage claim area
Duty-free shop
Flight information board
Piste
Zone de service
Terminal
Taxiway, zone de roulage
Tour de contrôle
ASU
Camion avitailleur
Barre de tractage
Tracteur de piste, « tracma »
Véhicule de transport de nourriture
Remorque à bagages
Véhicule de fret
Véhicule élévateur
Camion vidange toilettes
Véhicule de service technique
Camion d’eau potable
Tarmac
Parking
Marchand de journaux
Magasin de souvenirs
Distributeur d’argent
Pharmacie
Infirmerie
Librairie
Café
Restaurant
Magasin de vêtement
Immigration
Douane
Douches
Comptoir d’enregistrement
Rayons X
Salon business
Salon VIP
Bureau de change
Ascenseur
Aménagements handicapés
Chariot bagages
Comptoir d’informations
Point de contrôle sécurité
Hall
Zone de livraison bagages
Duty-free
Tableau d’informations
54
AIRPORT STAFF
Captain
Ramp agent
Flight attendant
Traffic agent/ flight dispatcher
Purser
Cleaning staff
First officer, co-pilot
Steward, stewardess
Security officer
Customs officer
Police officer
Immigration officer
Cabin crew
Service person / assistance staff
Reservation agent
Check-in agent
Baggage handler
Air traffic controller
Bus driver
Supervisor
Call center travel agent
Commandant de bord
Agent de piste
Personnel Navigant Commercial
Agent de trafic
Chef de cabine
Personnel de nettoyage
Co-pilote
Steward, stewardess
Agent de sécurité
Agent des douanes
Policier
Agent d’immigration
Equipage de cabine
Personnel d’assistance
Agent de réservation
Agent d’enregistrement, agent d’escale
Bagagiste
Contrôleur aérien
Chauffeur de bus
Superviseur
Agent de call center
TRAFFIC
Landing fuel
Trip fuel
Block fuel
Zero fuel weight
Landing weight
Take off fuel
Take off weight
Taxi fuel
Maximum zero fuel weight
Maximum takeoff weight
Maximum landing weight
Ballast fuel
Burn-off fuel
Reserve fuel/ remaining fuel
Allowed traffic load
Deadload
Total traffic load
Underload (before LMC)
Brakes
Centre of gravity
Flight level
Sea level
Loadsheet
Carburant à l’atterrissage
Délestage
Carburant au bloc
Masse sans carburant
Masse à l’atterrissage
Carburant au décollage
Masse au décollage
Carburant au roulage
Masse maximum sans carburant
Masse maximum au décollage
Masse maximum à l’atterrissage
Carburant de ballast
Carburant consommé
Carburant de réserve
Charge offerte
Masse en soute
Charge transportée
Charge offerte résiduelle
Freins
Centre de gravité
Niveau de vol
Niveau de la mer
Feuille de chargement
55
Flight plan
Index
Parking brake
Chocks
GPU
Handles
Weather report
Engine
Headset
Steering pin
Push back
Cargo doors
Plan de vol
Indice
Frein de parking
Cales
Groupe électrogène
Poignées
Bulletin météo
Moteur, réacteur
Casque
Broche hydraulique
Tracteur avion
Portes de soute
THE AIRCRAFT
Wing
Aileron
Flap
Elevator
Fuselage /body
Cabin
Cockpit
Rudder
Nose
Tail
Nose gear
Main gear
Fuel tank
Navigation light
Porthole
Aile
Aileron
Volet
Elévateur
Fuselage
Cabine
Poste de pilotage
Gouvernail
Nez
Queue
Train avant
Train d’atterrissage principal
Réservoir
Lumière de navigation
Hublot
PASSENGERS
Child (pl. children)
Infant
Unaccompanied minor
Wheelchair
Blind
Deaf
Frequent traveller
VIP (Very important Person)
Pet
Pet crate
Elderly people
Pregnant woman
Stretcher
Adult
Disabled person
Enfant
Enfant de moins de deux ans
Mineur non accompagné
Fauteuil roulant
Aveugle
Sourd
Voyageur abonné
VIP
Animal de compagnie
Caisse de transport d’animal
Personnes âgées
Femme enceinte
Civière
Adulte
Handicapé
56
CHECK-IN AND BOARDING
Luggage belt/ conveyor belt
Tag/ sticker/ label
Check-in desk/ check-in counter
Carry-on luggage/ cabin luggage/ hand luggage
Hold luggage/ checked luggage
Extra charge
Overweight / excess baggage
Passport
ID
Luggage weight allowance
To change a ticket
To upgrade
Check-in closing time
Boarding gate
Boarding pass
Boarding area
Airfare
Tapis bagage
Etiquette
Comptoir d’enregistrement
Bagages à main
Bagages soute
Surcoût
Surpoids, excédent bagages
Passeport
Papiers d’identité
Poids baggage autorisé
Modifier un billet
Surclasser
Heure de fermeture d’enregistrement
Porte d’embarquement
Carte d’embarquement
Zone d’embarquement
Tarifs des billets
FLIGHT DISRUPTIONS
To take off
To land
Departure
Leaving from
Destination …/ bound for…
To call at
To be due at/ to be scheduled at
Stopover/ layover
Connecting flight
Non stop/ direct flight
Domestic flight
International flight
To catch a flight
To catch the shuttle
To miss
To be delayed
To be cancelled/ to be called off
To be postponed
To be grounded
Décoller
Atterrir
Depart
Partant de
À destination de
Faire escale
Être prévu à
Escale
Correspondance
Vol direct
Vol intérieur
Vol international
Prendre un vol
Prendre la navette
Rater
Être retardé
Être annulé
Être différé
Être retenu au sol
BAGGAGE
Luggage / baggage (indénombrable)
Carry-on luggage / hand luggage/ cabin luggage
Checked luggage/ hold luggage
Bagage
Bagage à main
Baggage soute
57
Trunk
Flight bag
Garment bag
Vanity case
Backpack/ rucksack
Suitcase
Carry-all
Toilet case
Prohibited items
Dangerous goods
To wrap
To trace
To check
To check in
Flammable
Corrosive
Harmful
Environmental hazard
Explosive
Toxic
Oxidizing
Containers
To load
To unload
Pallet
ULD
Malle
Sac cabine
Housse à vêtements
Vanity case
Sac à dos
Valise
Sac fourre-tout
Trousse de toilette
Objets interdits
Matières dangereuses
Emballer
Suivre la trace
1-Vérifier ; 2- Enregistrer
Enregistrer
Inflammable
Corrosive
Nuisible
Dangereux pour l’environnement
Explosive
Toxique
Inoxydable
Conteneurs
Charger
Décharger
Palette
ULD
WEATHER
Snow
Snowflake
Flurries
Snowdrift
Fog
Mist
Rain
Rainfall
Downpour
Rainbow
Drizzle
Wind
Storm
Thunderstorm
Flash of lightning
Sunny intervals
Blizzard
Breeze
Cyclone
Tornado
Neige
Flocon de neige
Rafale (vent, neige)
Conger
Brouillard
Brume
Pluie
Chute de pluie
Averse
Arc en ciel
Bruine
Vent
Tempête, orage
Orage
Éclair
Éclaircies
Blizzard
Brise
Cyclone
Tornade
58
Hurricane
Typhoon
Draught
Ice
Frost
Black ice
Sun
Coldness
Coolness
Heat wave/ dog days
Drought
Heat
Warmth
Spell
Forecast
Weather
Weather report
Hot
Warm
Cool
Chilly
Mild
Changeable
Unsettled
Fair
Biting
Wet
Humid/ damp
Icy
To shine, shone, shone
To blow, blew, blown
To roar
To break out, broke out, broken out
To whirl
To cloud over
To clear away
To pour
To drizzle
To thicken
To dissipate
To melt
To freeze, froze, frozen
Ouragan
Typhon
Courant d’air
Glace
Givre
Verglas
Soleil
Froid
Fraîcheur
Canicule
Sécheresse
Chaleur
Chaleur
Période, vague
Prevision
Temps
Bulletin météorologique
Chaud
Chaud
Frais
Frais
Doux
Changeant
Incertain
Beau
Piquant, mordant
Mouillé
Humide
Glacial
Briller
Souffler
Gronder
Éclater
Tourbillonner
Se couvrir
S’éclaircir
Tomber à verse
Bruiner
S’épaissir
Se dissiper
Fonder
Geler
59
FICHES GRAMMATICALES
1) Le présent simple
2) Le présent en BE+ING
2) Le prétérit simple
3) Liste des verbes irréguliers
4) Le prétérit en BE+ING
5) Le present perfect simple
6) Le present perfect en BE+ING
7) Les auxiliaires modaux
8) Les équivalents des modaux
9) Les auxiliaires modaux au passé
10) Expressions du futur et du conditionnel
11) Subordonnées en IF
12) Pronoms et adjectifs personnels, possessifs et réfléchis
13) SOME et ANY
14) Les quantifieurs : MUCH, MANY, LITTLE et FEW
15) Les comparatifs et les superlatifs
16) Corrections des exercices
60
1- LE PRESENT SIMPLE
a) Formation :
-A la forme affirmative, on met la base verbale à toutes les personnes et on rajoute un S à la
troisième personne :
-Aux formes interrogatives et négatives, on utilise l’auxiliaire DO.
Forme affirmative
I work
You work
He / She / It workS
We work
You Work
They work
Forme interrogative
Do I work ?
Do you work ?
DoES he / she / it work?
Do we work?
Do you work?
Do they work?
Forme négative
I don’t work ( I do not work)
You don’t work
He / she / it doESn’t work
We don’t work
You don’t work
They don’t work
Attention ! Aux formes interrogatives et négatives, le S se reporte sur l’auxiliaire DO (qui
devient DOES). Il disparaît donc de la base verbale. Une seule marque suffit.
b) Prononciation :
[s] it takes, she thinks, he checks
[z] she flies, it weighs, he knows
[iz] it catches, he watches, she misses
c) Emploi :
Le présent simple sert à :
- parler de vérités générales : Water boils at 100° Celcius.
- parler de caractéristiques du sujet : She doesn’t like flying.
- parler d’habitudes : British people drink a lot of tea.
- parler d’un état présent (avec les verbes d’état comme be, have, know, seem, believe,... pour
exprimer des sentiments, croyances, etc…) : She knows it will happen.
61
2- LE PRESENT EN BE+ING

Formation :
Le présent en BE + ING se forme à l’aide de l’auxiliaire BE au présent suivi du verbe en ING.
Forme affirmative
I am travelling
You are travelling
He / she / it is travelling
We are travelling
You are travelling
They are travelling
Forme interrogative
Am I travelling ?
Are you travelling ?
Is he travelling?
Are we travelling?
Are you travelling?
Are they travelling?
Forme négative
I am not travelling
You are not/ aren’t travelling
He is not/ isn’t travelling
We are not/ aren’t travelling
You are not/ aren’t travelling
They are not/ aren’t travelling
b) Emploi :
Le présent en BE + ing sert à :
- parler d’actions en cours : The boy is sleeping right now.
- parler d’un futur proche : He is leaving tomorrow.
Remarque : Certains verbes exprimant une activité mentale sont peu compatibles avec la forme
en ING : believe, doubt, know, like, love, hate, wish, seem, suppose, want...
EXERCICE 1 :
Choisissez entre présent simple et présent en ING :
o French people _______________________ (drink) a lot of wine.
o I hope she will be there soon. I _________________ (depend) on her.
o Could you come here, I ___________________ (want) to talk to you.
o He ________________ (look) like her father.
o What _____________________ (think) about at the moment?
o The sun ______________________ (rise) at 5.50 tomorrow morning.
o The price of the holiday ___________________ (include) the cost of excursions.
o _________________________ (you/ study) French at the moment?
o I always _____________________ (stay) on duty until six o’clock.
o I ___________________________ (not make) a lot of money these days.
62
3- LE PRETERIT SIMPLE
a) Formation :
On distingue les verbes réguliers des verbes irréguliers.
Verbes réguliers :
- A la forme affirmative, on met ED à toutes les personnes.
- Aux formes interrogatives et négatives, on utilise l’auxiliaire DID.
Forme affirmative
I travelled
You travelled
He/ she / it travelled
We travelled
You travelled
They travelled
Forme interrogative
Did I travel?
Did you travel?
Did he/ she/ it travel?
Did we travel?
Did you travel?
Did they travel?
Forme négative
I didn’t (did not) travel
You didn’t travel
He/ she/ it didn’t travel
We didn’t travel
You didn’t travel
They didn’t travel
Verbes irréguliers :
Il faut les connaître par cœur. (Se référer au tableau ci-après)
A la forme affirmative, on emploie la forme irrégulière (2ème colonne du tableau).
Aux formes interrogatives et négatives, on emploie l’auxiliaire DID (l’irrégularité disparaît).
Forme affirmative
I flew
You flew
He/ she/ it flew
We flew
You flew
They flew
Forme interrogative
Did I fly?
Did you fly?
Did he/ she/ it fly?
Did we fly?
Did you fly?
Did they fly?
Forme négative
I didn’t (did not) fly
You didn’t fly
He/ she/ it didn’t fly
We didn’t fly
You didn’t fly
They didn’t fly
b) Prononciation de ED :
[d] I played, she weighed, they opened
[t] He worked, you checked, they watched
[id] They started, we waited, I succeeded
c) Emploi :
Le prétérit sert à parler d’actions datées, terminées appartenant à une période du passé révolue.
Ex : He often travelled on business.
Le prétérit modal s’emploie aussi dans les phrases en IF et après certaines expressions.
Ex : If I had more time, I would travel more
I wish he called more often.
63
4- LISTE DE VERBES IRREGULIERS
INFINITIF
PRETERIT
PARTICIPE PASSE
TRADUCTION
bear
Bore
borne
supporter
beat
Beat
beaten
battre
become
Became
become
devenir
begin
Began
begun
commencer
bend
Bent
bent
(se) courber
bet
Bet
bet
parier
bite
Bit
bitten
mordre
blow
blew
blown
souffler
break
broke
broken
casser
bring
brought
brought
apporter
build
built
built
construire
burn
burnt
burnt
brûler
burst
burst
burst
éclater
buy
bought
bought
acheter
catch
caught
caught
attraper
choose
chose
chosen
choisir
come
came
come
venir
cost
cost
cost
coûter
cut
cut
cut
couper
deal
dealt
dealt
distribuer
do
did
done
faire
draw
drew
drawn
dessiner
dream
dreamt
dreamt
rêver
drink
drank
drunk
boire
drive
drove
driven
conduire
eat
ate
eaten
manger
fall
fell
fallen
tomber
feed
fed
fed
nourrir
feel
felt
felt
sentir, éprouver
fight
fought
fought
combattre
find
found
found
trouver
flee
fled
fled
s'enfuir
fly
flew
flown
voler
forbid
forbade
forbidden
interdire
forget
forgot
forgotten
oublier
forgive
forgave
forgiven
pardonner
freeze
froze
frozen
geler
64
get
got
got
obtenir
give
gave
given
donner
go
went
gone
aller
grow
grew
grown
grandir
hang
hung
hung
pendre, accrocher
have
had
had
avoir
hear
heard
heard
entendre
hide
hid
hidden
(se) cacher
hit
hit
hit
frapper, atteindre
hold
held
held
tenir
hurt
hurt
hurt
blesser
keep
kept
kept
garder
kneel
knelt
knelt
s'agenouiller
know
knew
known
savoir, connaître
lay
laid
laid
poser à plat
lead
led
led
mener
lean
leant
leant
s'appuyer
learn
learnt
learnt
apprendre
leave
left
left
laisser, quitter
lend
lent
lent
prêter
let
let
let
permettre, louer
lie
lay
lain
être étendu
light
lit
lit
allumer
lose
lost
lost
perdre
make
made
made
faire, fabriquer
mean
meant
meant
signifier
meet
met
met
(se) rencontrer
overcome
overcame
overcome
surmonter, vaincre
pay
paid
paid
payer
put
put
put
mettre
quit
quit
quit
cesser (de)
read
read
read
lire
rid
rid
rid
débarrasser
ride
rode
ridden
chevaucher
ring
rang
rung
sonner
rise
rose
risen
s'élever, se lever
run
ran
run
courir
say
said
said
dire
see
saw
seen
voir
seek
sought
sought
chercher
sell
sold
sold
vendre
65
send
sent
sent
envoyer
set
set
set
fixer
shake
shook
shaken
secouer
shed
shed
shed
verser (des larmes)
shine
shone
shone
briller
shoot
shot
shot
tirer
show
showed
shown
montrer
shrink
shrank
shrunk
rétrécir
shut
shut
shut
fermer
sing
sang
sung
chanter
sit
sat
sat
être assis
sleep
slept
slept
dormir
smell
smelt
smelt
sentir (odorat)
speak
spoke
spoken
parler
spell
spelt
spelt
épeler
spend
spent
spent
dépenser
spill
spilt
spilt
renverser (un liquide)
spit
spat
spat
cracher
spoil
spoilt
spoilt
gâcher, gâter
spread
spread
spread
répandre
stand
stood
stood
être debout
steal
stole
stolen
voler, dérober
stick
stuck
stuck
coller
sting
stung
stung
piquer
stink
stank
stunk
puer
strike
struck
struck
frapper
swear
swore
sworn
jurer
swim
swam
swum
nager
take
took
taken
prendre
teach
taught
taught
enseigner
tell
told
told
dire, raconter
think
thought
thought
penser
throw
threw
thrown
jeter
understand
understood
understood
comprendre
wake
woke
woken
(se) réveiller
wear
wore
worn
porter (des vêtements)
win
won
won
gagner
withdraw
withdrew
withdrawn
(se) retirer
write
wrote
written
écrire
66
5- LE PRETERIT EN BE+ING
a) Formation :
Le prétérit en ING se forme à l’aide de l’auxiliaire BE au passé suivi du verbe en ING.
Forme affirmative
I was travelling
You were travelling
He/ she/ it was travelling
We were travelling
You were travelling
They were travelling
Forme interrogative
Was I travelling
Were you travelling
Was he/ she/ it travelling
Were we travelling
Were you travelling
Were they travelling
Forme négative
I wasn’t (was not) travelling
You weren’t travelling
He/she/it wasn’t travelling
We weren’t travelling
You weren’t travelling
They weren’t travelling
b) Emploi :
Le prétérit en BE +ING sert à parler d’une action qui était en cours dans le passé.
Ex :Yesterday at 11 pm, she was sleeping.
Parfois dans une même phrase au passé, on trouve deux actions : l’une se déroule quand
soudainement l’autre vient l’interrompre. L’action qui se déroule est au prétérit en BE + ING,
l’action brève au prétérit simple.
Ex : They were eating dinner when the agent called them.
EXERCICE 2 :
Complétez avec le prétérit simple ou le prétérit en BE+ING :
2) This time last week, I _______________________ (cycle) along a country road.
3) When I _________________ (get) to the cinema, Jack was waiting for me.
4) What ______________________ (you/ do) at the moment of the explosion?
5) When you arrived, ______________________(you/ notice) what time it was?
6) I __________________ (manage) to talk to her just before she left.
7) I ____________________ (have) a bath so I _______________ (not hear) the bell.
8) I’m sorry I ____________________ (forget) to call you.
9) Someone ______________________ (know) she had been working there before.
10) I ______________________ (not understand) what ___________________ (go on).
11) It was only later that I _________________ (find out) I had been taken in.*
* to take someone in : rouler qqn
USED TO
Used to suivi d’une base verbale exprime un contraste entre passé et présent et sert à parler d’une
habitude dans le passé.
Ex : I used to travel a lot when I was younger.
I didn’t use to travel in business class.
Did you use to watch cartoons as a child?
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Attention!
Il ne faut pas confondre USED TO + BV et BE USED TO + verbe en ING.
BE USED TO suivi d’un verbe en ING sert à parler d’une habitude présente.
Exemple :
I am used to working a lot.
Is she used to travelling?
I am not used to smoking.
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6- LE PRESENT PERFECT SIMPLE
a) Formation :
Le present perfect se forme à l’aide de l’auxiliaire HAVE au présent (donc HAVE ou HAS à la
3ème personne) suivi d’un verbe au participe passé.*
(* Le participe passé des verbes réguliers est en ED, celui des verbes irréguliers est à connaître par cœur et correspond
à la 3ème colonne du tableau).
Forme affirmative
I have travelled
You have travelled
He/ she/ it has travelled
We have travelled
You have travelled
They have travelled
Forme interrogative
Have I travelled?
Have you travelled?
Has he/ she/ it travelled?
Have we travelled?
Have you travelled?
Have they travelled?
Forme négative
I haven’t (have not) travelled
You haven’t travelled
He/ she/ it hasn’t travelled
We haven’t travelled
You haven’t travelled
They haven’t travelled
Verbes irréguliers :
Forme affirmative
I have flown
You have flown
He/ she/ it has flown
We have flown
You have flown
They have flown
Forme interrogative
Have I flown?
Have you flown?
Has he/ she/ it flown?
Have we flown?
Have you flown?
Have they flown?
Forme négative
I haven’t (have not) flown
You haven’t flown
He/ she/ it hasn’t flown
We haven’t flown
You haven’t flown
They haven’t flown
b) Emploi :
Le present perfect sert à mettre en rapport une action passée et le moment présent. Il n’existe pas de
temps équivalent en français.
Le present perfect sert à :
- faire un bilan de ses expériences passées :
Exemple : I have been to China and I have seen the Great Wall.
Peu importe la date, il s’agit juste de se remémorer au présent ses expériences passées. On parle de
passé indéterminé. C’est le souvenir présent de l’expérience qui compte.
- parler d’événements très récents (avec JUST) :
Exemple : She has just left.
Ici, avec l’adverbe “just”, passé et présent s’entremêlent.
- parler de la conséquence d’une action passée sur le présent :
Exemple : She can’t fly. She has forgotten her passport at home.
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L’incident s’est produit dans le passé mais la conséquence présente est qu’elle ne peut pas travailler.
- parler d’une action commencée dans le passé et qui se poursuit dans le présent :
Exemple : They have worked here for 15 years.
Dès que l’on veut traduire la notion française de « depuis » qui exprime qu’une action a commencé
dans le passé et se poursuit dans le présent, on a besoin du present perfect en anglais.
Attention !
FOR et SINCE servent tous deux à traduire « depuis ». FOR s’utilise avec une durée et SINCE
avec un point de départ.
Exemples : for 10 years / since 1998
for one hour / since 11 o’clock
EXERCICE 3 : Choisir entre prétérit simple et present perfect simple.
11- I ____________________ (not listen) to this CD since last year.
12- My colleague ___________________ (not come) yesterday.
13- She _________________ (put) the roast into the oven. We’ll eat soon.
14- We __________________ (get married) twenty years ago and _________________ (be)
happy ever since.
15- They __________________(love) each other since the day when they met.
16- I think that people __________________ (become) tired of the poor quality of services.
17- They _______________________ (buy) their new house two years ago.
18- Neil Armstrong _____________________ (set) foot on the moon in 1969.
19- Our reporters ______________________ (be) on the scene since dawn.
20- How long _____________________ (they/ live) here?
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7- LE PRESENT PERFECT EN BE+ING
o Formation :
Le present perfect en BE +ING se forme à l’aide de HAVE BEEN (ou HAS BEEN à la 3ème
personne) suivi du verbe en ING.
Forme affirmative
I have been travelling
You have been travelling
Forme interrogative
Have I been travelling?
Have you been travelling?
Forme négative
I haven’t been travelling
You haven’t been travelling
He/ she/ it has been travelling
Has he/ she/ it been travelling?
He/ she/ it hasn’t been travelling
We have been travelling
You have been travelling
They have been travelling
Have we been travelling?
Have you been travelling?
Have they been travelling?
We haven’t been travelling
You haven’t been travelling
They haven’t been travelling
b)Emploi :
Il sert à parler d’une action commencée dans le passé et qui se poursuit dans le présent tout en
insistant sur son déroulement.
Comparer : She has worked for two hours. (1)
She has been working for two hours. (2)
(1) Fait énoncé de façon neutre. On insiste sur le résultat de l’action.
(2) Fait énoncé avec insistance. On insiste sur le déroulement de l’action.
EXERCICE 4 : Choisissez entre present perfect simple et present perfect en ING :
12345-
I _______________________ (always want) to live in a big city.
She __________________________ (wait) for three hours. She is very angry.
He is suffering from jetlag. He ___________________ (sleep) since last night.
Don’t forget your pills. _____________________ (you / take) them?
I ____________________ (phone) all evening but there’s no reply.
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8- LES AUXILIAIRES MODAUX
Les auxiliaires modaux sont au nombre de cinq et quatre d’entre eux ont une forme passée.
CAN
MAY
MUST
WILL
SHALL
(COULD)
(MIGHT)
(WOULD)
(SHOULD)
Les caractéristiques des modaux sont qu’ils sont toujours invariables et toujours suivis d’une
base verbale. On ne pourra donc pas les conjuguer, ni les utiliser à tous les temps français.
Le modal…
CAN (COULD)
CAN’T (COULDN’T)
MAY (MIGHT)
MUST
MUSTN’T
WILL (WOULD)
SHALL
SHOULD
Exprime :
La capacité
La perception involontaire
La permission
La probabilité
L’incapacité
L’interdiction
La probabilité
La permission
L’obligation
Une forte probabilité
L’interdiction
Le futur
Une forte volonté
Consignes, réglements
Proposition
Conseil
Exemple :
I can speak English
I can see / hear/ feel…
Can I ask you to...?
It can be your brother
I can’t carry this weight
You can’t smoke here
It may rain
May I see your boarding pass?
You must stop smoking
You must be out of your mind!
You mustn’t smoke
She will become a pilot.
Will you marry me?
We shall be landing at 7.05
Shall we dance?
You should work harder
Les auxiliaires modaux ne pouvant être conjugués, il faut avoir recours à d’autres expressions
équivalentes pour exprimer l’obligation, la capacité ou leurs contraires.
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9- LES EQUIVALENTS DES MODAUX
HAVE TO :
- A la forme affirmative, sert à exprimer l’obligation :
You will have to work harder.
They had to move.
- A la forme négative, sert à exprimer l’absence d’obligation :
You don’t have to pay to register your wheelchair = It is not necessary for you to pay.
BE ABLE TO
- A la forme affirmative, sert à exprimer la capacité :
You will be able to speak English when you return from your trip.
- A la forme négative, sert à exprimer l’incapacité :
He hasn’t been able to keep his temper.
BE ALLOWED TO
- A la forme affirmative, sert à exprimer l’autorisation :
He will be allowed to enter the duty free zone.
- A la forme négative, sert à exprimer l’interdiction :
You won’t be allowed to smoke in that area.
Exercice 5- Complétez les phrases suivantes à l’aide d’un modal :
1- You ________________ at least have left a message !
2- ____________n’t you see how upset your mother is? She __________________ have had a
heart attack.
3- Mother, _____________ I leave the table?
4- They ______________ have thought you were joking when you asked them.
5- Don’t lean over this balcony! You _______________ fall!
6- They ______________n’t find your seats at the opera last night with all the people.
7- ______________ we all go to that horrible party?
8- You _________________ have had a hard time finding our place!
9- You ______________n’t have gone out with this cold. You wouldn’t have had a cold.
10- I’m afraid we really _________________ go now.
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10- LES MODAUX AU PASSE
Tous les modaux peuvent exister à la forme MODAL + HAVE + PARTICIPE PASSE
CAN (COULD) HAVE + p.
passé
MUST HAVE + p. passé
exemple
He can have escaped.
He must have failed.
MAY (MIGHT) HAVE + p.
passé
WILL (WOULD) HAVE +
p. passé
He may have been ill.
SHALL (SHOULD) HAVE
+ p. passé
She should have worked
more.
I would have accepted if I
had known
français
Possibilité : il a pu
s’échapper.
Forte probabilité : il a dû
échouer.
Probabilité : il se peut qu’il
ait été malade.
Futur antérieur ou
conditionnel passé : j’aurais
accepté si j’avais su.
Avec should, exprime un
reproche : elle aurait dû
travailler plus.
Exercice 6- Complétez en utilisant un modal au passé :
1- Thank you very much but you _______________________ bought me flowers.
2- You _______________________ lost your keys again.
3- She got home at 4 o’clock in the morning. The party __________________ been great!
4- He wasn’t here so he ________________________ broken your vase.
5- If it had been cheaper, I ______________________ bought another one.
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11-EXPRESSIONS DU FUTUR ET DU CONDITIONNEL
EXPRESSION DU FUTUR
1) WILL + BV
WILL sert souvent à exprimer le futur ; il a une valeur de prédiction.
Exemple : The company will serve new destinations next year.
2) BE GOING TO
Il sert à exprimer un futur proche ou une intention.
Exemple : It’s going to rain.
3) BE + ING
La forme en ING sert à exprimer une action prévue à l’avance et est souvent employée avec un
marqueur de temps.
Exemple : The plane is leaving at 5.45.
4) WILL + BE + ING
Comme toujours la forme en ING prend en compte le déroulement de l’action.
Souvent et notamment dans les annonces aéroportuaires, il sert à exprimer des actions anticipées,
prévues. De plus, la forme en ING permet d’atténuer, donc donne un côté plus poli.
Exemple : The plane will be landing at 3.05.
EXPRESSION DU CONDITIONNEL
1) WOULD + BV
Le conditionnel français se forme généralement en anglais à l’aide de l’auxiliaire WOULD + BV
Exemple : I would appreciate if you could give me a help.
2) WOULD BE + ING
Même chose que pour WILL + BE+ING mais avec valeur de conditionnel.
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12- SUBORDONNEES EN IF
On trouve souvent les différents cas suivants :
A) Conditionnel zéro : présent dans la subordonnée en IF + présent dans la principale
[ If I work a lot], [I get tired.]
Sert à exprimer une situation réelle.
B) Conditionnel 1 : présent dans la subordonnée en IF + WILL dans la principale
[If the plane is delayed], [I will be late for my appointment].
Sert à exprimer une situation possible dont le résultat est envisageable.
C) Conditionnel 2 : prétérit dans la principale + WOULD dans la principale
[If the tickets were cheaper], [I would travel more].
Sert à exprimer des situations imaginaires, à formuler des hypothèses.
En général, avec BE, on utilise dans ce type de phrases WERE à toutes les personnes.
Ex : If I were you, I would not answer.
D) Conditionnel 3 : past perfect* dans la subordonnée + WOULD HAVE dans la principale.
* past perfect = have + participe passé
[If I had known], [I would have cancelled my flight.]
Sert à parler de situations hypothétiques mais lorsqu’il est trop tard pour les réaliser.
EXERCICE 7- Complétez avec le temps qui convient :
1- We are lost. If you (write) ____________________ the directions, this (happen)
____________________________.
2- Why don’t we leave the country? If we (live) _______________________ in Australia, at
least the weather (be) _________________________ better.
3- Don’t be afraid. If you (touch) _______________________ the dog, it (not bite)
___________________________.
4- If we (not miss) ____________________________ the plane, we (kill)
_____________________________ in the crash and we wouldn’t be here today.
5- If only I (work) ________________________ more, I (pass) ____________________ the
exam.
6- Hurry up! You still have time. If you (hurry up) ________________________, you (not
miss) __________________________ your plane.
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13- LES PRONOMS ET ADJECTIFS
Les pronoms remplacent le nom.
Exemples :
Pronoms sujets : The plane is taking off. / It is taking off.
Pronoms compléments : I saw Kate. / I saw her.
Pronoms possessifs : This bag is Jenny’s. / This bag is hers.
Pronoms réfléchis : He is looking at himself in the mirror.
Pronoms réciproques : They are talking to each other.
PRONOMS
PRONOMS
PRONOMS
PRONOMS
PERSONNELS
PERSONNELS
POSSESSIFS REFLECHIS
SUJETS
COMPLEMENTS
I
ME
MINE
MYSELF
YOU
YOU
YOURS
YOURSELF
HE
HIM
HIS
HIMSELF
SHE
HER
HERS
HERSELF
IT
IT
ITS
ITSELF
WE
US
OURS
OURSELVES
YOU
YOU
YOURS
YOURSELVES
THEY
THEM
THEIRS
THEMSELVES
PRONOMS
RECIPROQUES
EACH OTHER /
ONE ANOTHER
Les adjectifs précèdent le nom.
Exemples :
Adjectifs possessifs : Her bag is too heavy.
ADJECTIFS
POSSESSIFS
MY
YOUR
HIS
HER
ITS
OUR
YOUR
THEIR
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14- SOME ET ANY
1) SOME ET ANY
Observez :
There are some passengers in the lobby.
Are they any window seats left?
There aren’t any tags.
Some et Any signifient “du, de la, des...”.
On emploie généralement SOME dans les phrases affirmatives et ANY dans les phrases négatives et
interrogatives.
Attention :
Would you like some tea or coffee ?
Lorsque l’on demande quelque chose à quelqu’un, on emploie SOME même dans les phrases
interrogatives.
En fait, on emploie SOME lorsque l’on est certain d’avoir la quantité et ANY lorsqu’elle est nulle
ou lorsque l’on interroge sur l’existence de cette quantité (phrases négatives et interrogatives).
2) NO
NOT ANY = NO
Exemple : There aren’t any passengers = there are no passengers.
3) Les composés :
SOMEBODY / ANYBODY (quelqu’un) ou NOBODY (personne)
SOMEONE / ANYONE (quelqu’un) ou NOBODY (personne)
SOMETHING/ ANYTHING (quelque chose) ou NOTHING (rien)
suivent la même règle.
4) Traduction de « plus de… »
There is no more milk = there is not anymore milk.
Ou “il ne reste plus...”
There is no milk left = there is not any milk left.
EXERCICE 8- Complétez avec SOME ou ANY





Is there ______________ chocolate left ?
______________ day, I will buy myself a new jacket.
Would you like __________________ labels for your bags?
I can’t speak ______________ louder.
I haven’t seen _____________thing.
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15- MUCH, MANY – LITTLE, FEW
1) MUCH et MANY :
Observez :
I don’t have much luggage/ time/ money.
There aren’t many passengers today.
MUCH et MANY signifient « beaucoup de ».
On emploie MUCH devant les indénombrables et MANY devant les dénombrables pluriels.
2) LITTLE et FEW :
I have little time.
There are few passengers.
LITTLE et FEW signifient “peu de”.
On emploie LITTLE devant les indénombrables et FEW devant les dénombrables pluriels.
Attention : A LITTLE et A FEW ont un sens différent.
Ils signifient « UN peu de » (ou « quelques » pour « a few »).
Exemple :
I have a little time (un peu de temps)
I have a few books (quelques livres)
EXERCICE 9- Complétez avec MUCH, MANY, LITTLE ou FEW :
o There were so _________________ tourists on the beach that we changed our plans.
o We don’t have _______________ choice. We have to leave at once.
o I was a _______________ scared but nobody noticed it.
o A ________________ passengers have decided to complain to the manager.
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16 - LES COMPARATIFS ET LES SUPERLATIFS
8) Le comparatif :
- Comparatif de supériorité :
On distingue les adjectifs courts des adjectifs longs.
Adjectifs courts : ADJ+ ER + THAN
Exemple : She is taller than her sister.
Adjectifs longs : MORE + ADJ + THAN
Exemple : She is more talkative than her sister.
- Comparatif d’égalité :
Pour tous les adjectifs : AS + ADJ + AS
Exemple : She is as talkative as her sister.
She is as tall as her sister.
- Comparatif d’infériorité :
Pour tous les adjectifs : LESS+ ADJ + THAN
ou
NOT AS + ADJ + AS
Exemple : She is less tall than her sister.
She is not as tall as her sister.
2) Le superlatif :
Adjectifs courts : THE + ADJ + EST
Exemple : She is the tallest girl in the group.
Adjectifs longs : THE MOST + ADJ
Exemple : She is the most talkative girl in the group.
3) Exceptions :
GOOD
BAD
FAR
COMPARATIF
BETTER THAN
WORSE THAN
FARTHER THAN
FURTHER THAN
SUPERLATIF
THE BEST
THE WORST
THE FARTHEST
THE FURTHEST
EXERCICE 10- Mettre au comparatif ou au superlatif selon le cas :
1- The hotel is (expensive) _____________________________ a bed and breakfast.
2- Wet roads are (dangerous) ______________________________ icy ones.
3- The bakery down the road is (good) __________________________ the one downtown.
4- Indian cuisine is (hot) ______________________________ Chinese cuisine.
5- Turner is one of England’s (famous) ________________________ painters.
6- The (rich) __________________ people are not necessarily the (happy) _____________.
7- It’s the (spicy) _____________________ fish I’ve ever eaten.
8- He does so much exercise that he is certainly the (strong) _______________ of us all.
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17- SCRIPT DES CONVERSATIONS:
CONVERSATION WITH THE PURSER
Purser : Good morning.
Traffic agent : Hi, how are you today?
Purser : Fine thanks. How are you?
Traffic agent : Good.
Purser : So, is the flight full today?
Traffic agent: Well, we have 231 passengers today and 4 infants.
Purser: OK. And where is the catering truck?
Traffic agent : It should be there within five minutes.
Purser : Five minutes? Fine. When will boarding take place?
Traffic agent : Boarding should start within fifteen minutes. Everything's on time today.
How about your crew? Is everybody ready?
Purser : We are waiting for one flight attendant but he's on his way. He should be here in a few
minutes.
Traffic agent : All right. Well, have a nice flight to Cancun. Will you be staying there for a few
days?
Purser : Oh yes, three days. It's a great place. Nice hotel and beautiful beaches.
Traffic agent : I wish I could go. Have a nice time.
Purser : Thanks. Have a nice day. See you next time.
CONVERSATION WITH THE CAPTAIN
Traffic agent: Good morning Captain. How are you today?
Captain: Fine thanks. So, is the flight full today?
Traffic agent: Yes, quite full. We have 311 passengers. There's one passenger in a wheelchair and
we have two pets in the hold.
Captain: OK. What slot do we have?
Traffic agent: You have a slot at 6 pm.
Captain: All right. How about refueling?
Traffic agent: The refueler has just arrived. What are the fuel figures today?
Captain: Here are the fuel figures: bloc fuel: 32,000 kgs, taxi fuel: 500 kgs, trip fuel: 29,000 kgs.
The estimated elapse time is 3 hours forty-five minutes. There are 7 flight attendants in the cabin,
and 2 pilots in the cockpit. The dry operating weight is 90,055 kgs, the dry operating index is 50.57.
The maximum take-off weight is 171,700 kgs, the maximum zero fuel weight is 130,000 kgs and
the maximum landing weight is 140,000 kgs.
Traffic agent: OK. Thank you very much captain. And here is the weather report.
The weather conditions are good today. The sky is clear and there are only light winds.
Captain: OK. Thank you very much.
Traffic agent: Have a nice flight Sir.
Captain: Thanks. Bye.
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18- Correction des exercices de grammaire :
Exercice 1:
1- drink ; 2- am depending ; 3- want ; 4- looks ; 5-are you thinking ; 6- is rising ; 7- includes ; 8are you studying ; 9- stay ; 10- don’t make.
Exercice 2 :
1- was cycling; 2- got; 3- were you doing; 4- did you notice; 5- managed; 6- was having : didn’t
hear; 7- forgot; 8- knew; 9- did not understand; was going; 10- found out.
Exercice 3 :
1- haven’t listened; 2-did not come; 3-has put; 4-got married; have been; 5- have loved; 6-have
become; 7-bought; 8-set; 9-have been; 10- have they lived.
Exercice 4 :
1- have always wanted; 2-has been waiting, 3- has been sleeping; 4- have you taken; 5- have been
phoning.
Exercice 5 :
1-could; 2-can; could; 3-may; 4-must; may; 5-may; 6-couldn’t; 7-must; 8- must; 9- shouldn’t; 10must.
Exercice 6 :
1-shouldn’t have; 2- can’t have; 3-must have; 4-can’t have; 5-would have
Exercice 7 :
1- had written / wouldn’t have happened ; 2-lived / would be ; 3- touch / won’t bite ; 4- had not
missed / would have been killed ; 5- had worked / would have passed ; 6- hurry up / will not miss.
Exercice 8 :
1-any; 2-some; 3-some; 4-any; 5-any
Exercice 9 :
1-many; 2-much; 3-little; 4-few
Exercice 10 :
1-more expensive than; 2- less dangerous than; 3-better than; 4-hotter than; 5-most famous; 6richest/ happiest; 7-spiciest; 8-strongest
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