Tom Burns, Research and Instruction Librarian, UMKC
Fu Zhuo, Research and Instruction Librarian, UMKC
June 8, 2011
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International students face several challenges upon arriving in the United
States
Most important are linguistic, cultural, and technological barriers (Brown
337-348)
Their information-seeking and communication styles are different. (Wang
and Frank 207-216)
Adjusting to a new living and learning environment and getting familiar with
the American educational system, the academic library structure, and how
information is managed. (Kumar and Suresh 327-336)
How they use academic libraries. They have different library experiences,
library vocabulary and jargon. They have different search habits, resources
and services available to them. (Yi 666–673) (Howze 57-74)
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International students are familiar with computers and the Internet but have
less experience in assessing, retrieving, and evaluating electronic library
resources. (Jackson 197-209)
They have different learning styles (Chattoo 349-362)
Using theories of second language acquisition and teaching to library
instruction may help. (Conteh-Morgan 191-196)
Librarians are usually sensitive to language barriers but are not always
effective in communicating with international students. (Curry 409–420)
(Conteh-Morgan 191-196)
Data retrieved from Annual Report of Student
Affairs and Enrollment Management , UMKC
http://www.umkc.edu/stu-aff/annual-report.asp
Data retrieved from Annual Report of Student
Affairs and Enrollment Management , UMKC
http://www.umkc.edu/stu-aff/annual-report.asp
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Multilingual interfaces
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Search results in non-English formats
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Text-to-speech
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HTML text translation
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Research history and alerts
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List of bibliography
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Ebscohost
Proquest
OCLC FirstSearch
Gale
Wilson Web
JSTOR
Project Muse
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First launched its multi-language versions of its search
interface in Spanish in 2000 and there are 23 languages now.
Translation feature started in 2005. It translates from English
to 30 other languages today. (only HTML file)
Text-to-speech first launched in 2010 and reads a text at
different speeds in either American, or British, or Australian
accent.
Search History and Alert.
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CSA (later purchased by Proquest) started French
language search interface in 2000 and there are 17
different languages presently.
There are 53 different language results that can be
displayed today.
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French and Spanish interfaces were launched in
1998 and there are 6 languages up to date.
Multilingual Searches with 31 different languages
results today.
List of Bibliography.
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Multilingual Interfaces (6 different languages)
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Translation
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Speech to text
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Multilingual Interfaces
Translation
Speech to text
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JSTOR allows users to search for articles in
their collections in 7 non-English languages:
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Dutch
French
German
Italian
Latin
Portuguese
Spanish
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Project Muse not only covers contemporary
research contents in full text, it also offers results
in 27 languages in addition to English.
They include: Abkhazian, Arabic, Bulgarian,
Catalan, Chinese, Dutch, Fon, French, Gaelic,
German, Modern Greek, Hawaiian, Hebrew,
Hungarian, Irish, Italian, Japanese, Korean, Latin,
Ojibwa, Portuguese, Romania, Russian, Serbian,
Slovenian, Spanish, Vietnamese, and Yiddish.
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ACRL Multilingual Glossary
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Database tutorials
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Google and Bing translation services
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LibGuides
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Library virtual tours
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Wikipedia - quick tool
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Proquest – CSA Illumina
◦ Database Quick Reference Card in 11 non-English
language PDF documents
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EBSCOhost database tutorials
◦ International Resources with brochures in 34
languages
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English to Spanish translation
Catálogo
New! Click the words above to view
alternate translations. Dismiss
Dictionary
noun
◦ catálogo
◦ fichero
◦ fila de catálogo
verb
◦ catalogar
◦ organizar
◦ hacer un catálogo
Google’s Translation
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Translation
目录
Dictionary
catalog(ue)
名词
1. (图书或商品)目录，目录册。
2. (美国)(大学的)学校周年大事表，学
校便览。
★美语中多用 catalog,但 2. 义则多用
catalogue.catalog of articles for
sale 待售品目录。
及物动词, 不及物动词
1. (为…)编目录，(把…)编目。
2. (把…)按目录分类
Bing’s Translation
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Be sure to turn on features in databases.
Inform librarians about features in databases and promote
them in library instruction and LibGuides.
Mention new database features in database descriptions.
Create and provide bookmarks with library jargon translated
into major foreign languages.
Create some auto optional cell phone text message.
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Create library virtual tours in some popular non-English
formats and point them out at orientations.
Appoint subject liaison for international students.
Collaborate with campus international student organizations
and provide detailed library orientation to student assistants
working at the ISO.
Possible solution to those challenges international students
face lies in helpful new information technology such as new
features in some major databases.
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"Annual Report." Student Affairs and Enrollment Management. University of Missouri-Kansas City, n.d.
Web. 6 May 2011. <http://www.umkc.edu/stu-aff/annual-report.asp>.
Brown, Christopher C. "Reference Services to the International Adult Learner: Understanding the
Reference Librarian 33.69/70 (2000): 337. Academic Search Premier. EBSCO. Web. 26
2011.
Barriers."
May
Bordonaro, Karen “Is Library Database Searching a Language Learning Activity?” College & Research
Libraries May 2010
Bevis, Teresa Brawner and Christopher J. Lucas. International Students in American Colleges and
Universities, A History. New York:Palgrave Macmillan, 2007.
Chattoo, Calmer D. "Reference Services: Meeting the Needs of International Adult Learners." Reference
Librarian 33.69/70 (2000): 349. Academic Search Premier. EBSCO. Web. 26 May 2011.
Conteh-Morgan, Miriam. “Connecting the dots: Limited English proficiency, second language learning
theories, and information literacy instruction.” The Journal of Academic Librarianship, Volume 28, Issue 4,
July-August 2002, Pages 191-196, Library, Information Science &
Technology Abstracts. EBSCO. Web.
1 June 2011.
"CSA Unveils New French-Language Interface for IDS." Information Today 17.5 (2000): 48. Library,
Information Science & Technology Abstracts. EBSCO. Web. 3 May 2011.
Curry, Ann and Deborah Copeman. “Reference Service to International Students: The Journal of Academic
Librarianship, Volume 31, Issue 5, September 2005, Pages 409–420, Library, Information Science &
Technology Abstracts. EBSCO. Web. 1 June 2011.
"EBSCO ADDS TEXT-TO-SPEECH." Library Journal 135.15 (2010): 18. Library, Information Science &
Technology Abstracts. EBSCO. Web. 3 May 2011.
"EBSCO ANNOUNCES NEW DATABASES, ENHANCED NOVELIST." Advanced Technology Libraries 34.7
(2005): 5-6. Library, Information Science & Technology Abstracts. EBSCO. Web. 3 May 2011.
“EBSCOhost User Guide—Searching.” Academic Search Premier. EBSCO. Web. 26 May
2011.<support.ebsco.com> Microsoft Word file.
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Ferrer-Vinent, Ignacio J. "For English, Press 1: International Students' Language Preference at the Reference
Desk." Reference Librarian 51.3 (2010): 189-201. Academic Search Premier. EBSCO. Web. 26 May 2011.
Free, David. "EBSCO extends text-to-speech, adds Alternative Press Index." College & Research
News 71.9 (2010): 465. Library, Information Science & Technology Abstracts. EBSCO.
May 2011.
Libraries
Web. 3
Gary, Perlman. The Firstsearch User Interface Architecture: Universal Access for Any User, in Many
Languages, on Any Platform. , 2000. Internet resource.
Howze, Philip C., and Dorothy M. Moore. "Measuring international students' understanding of concepts
related to the use of library-based technology." Research Strategies 19.1 (2003): 57. Academic
Search Premier. EBSCO. Web. 26 May 2011.
Jackson, Pamela A.. "Incoming international students and the library: a survey." Reference Services
Review 33.2 (2005): 197-209. Library Lit & Inf Full Text. Web. 26 May 2011.
Knight, Lorrie, Maryann Hight, and Lisa Polfer. "Rethinking the library for the international student
community." Reference Services Review 38.4 (2010): 581-605. Library, Information Science &
Technology Abstracts. EBSCO. Web. 26 May 2011.
Kumar, Suhasini L., and Raghini S. Suresh. "Strategies for Providing Effective Reference Services for
International Adult Learners." Reference Librarian 33.69/70 (2000): 327. Academic Search
Premier. EBSCO. Web. 26 May 2011.
Montgomery, Catherine. Understanding the International Student Experience. New York:Palgrave
Macmillan, 2010.
Morrissey, Renée, and Lisa M. Given. "International Students and the Academic Library: A Case Study."
Canadian Journal of Information & Library Sciences 30.3/4 (2006): 221-239. Academic Search
Premier. EBSCO. Web. 26 May 2011.
"New Products." Teacher Librarian 28.2 (2000): 56. Library, Information Science &
EBSCO. Web. 3 May 2011.
Technology Abstracts.
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"OCLC Introduces French and Spanish Interfaces." Information Today 15.10 (1998): 56. Library,
Information Science & Technology Abstracts. EBSCO. Web. 3 May 2011.
"PROQUEST, GALE SHOW NEW INFORMATION PRODUCTS." Advanced Technology Libraries 34.8 (2005):
5-7. Library, Information Science & Technology Abstracts. EBSCO. Web. 3 May 2011.
Sackers, Nicole, Bess Secomb, and Heather Hulett. "HOW WELL DO YOU KNOW YOUR CLIENTS?:
INTERNATIONAL STUDENTS' PREFERENCES FOR LEARNING ABOUT LIBRARY SERVICES." Australian
Academic & Research Libraries 39.1 (2008): 38-55. Library, Information Science & Technology
Abstracts. EBSCO. Web. 26 May 2011.
SAVOY, JACQUES, and LJILJANA DOLAMIC. "How Effective is Google's Translation Service in Search?."
Communications of the ACM 52.10 (2009): 139-143. Library, Information Science & Technology
Abstracts. EBSCO. Web. 3 May 2011.
SHADLE, STEVE. "WorldCat Local." Serials 21.3 (2008): 226-228. Library, Information Science &
Technology Abstracts. EBSCO. Web. 3 May 2011.
Vilar, Polona, and Maja Žumer. "Comparison and evaluation of the User interfaces of e-journals." Journal of
Documentation 61.2 (2005): 203-227. Library, Information Science & Technology Abstracts. EBSCO.
Web. 3 May 2011.
Wang, Jian, and Donald G. Frank. "Cross-Cultural Communication: Implications For Effective
Information Services In Academic Libraries." portal: Libraries & the Academy 2.2 (2002): 207.
Academic Search Premier. EBSCO. Web. 26 May 2011.
Yi Zhixian. “International Student Perceptions of Information Needs and Use.” The Journal of Academic
Librarianship Volume 33, Number 6, pages 666–673
Zhuo Fu. , Jenny Emanuel, and Jiao Shuqin. "International Students and Language Preferences in Library
Database Use." Technical Services Quarterly 24.4 (2007): 1-13. Library Lit & Inf Full Text.
Web. 3 May 2011.