Management and
Organizational Behaviour
นำเสนอโดย
อริสรำ เสริมแก้ ว
คณะบริหำรธุรกิจ
Part 1
Introduction
The nature of organizational behaviors
Approaches to organization and
management
Part 2
The nature of organizations
Organizational goals strategy and
responsibilities
Part 3
The nature of management
Managerial behaviour and effectiveness
The nature of leadership
Part 4
Individual differences
The nature of learning
The process of perception
Work motivation and rewards
Part 5
The nature of work groups and teams
Working in groups and teams
Part 6
Organization structure and design
Patterns of structure and work
organization
Technology and organizations
Part 7
Job satisfaction and work performance
Human resource management
Resourcing the organization
Part 8
Organizational control and power
Organizational development
Management development and
organizational effectiveness
Meaning & nature of job satisfaction
• An attitude or internal state that is associated
with the working environment & working
experiences
• In recent years it has been closely associated
with improved job design & work organisation &
the quality of working life
Job satisfaction dimensions
Individual factors
Social factors
Cultural factors
Organisational factors
Environmental factors
Variables influencing job
satisfaction & work performance
• Individual factors – personality, education, age,
orientation to work, etc
• Organisational factors – nature & size, personnel
policies, employee relations, etc
• Environmental factors – economic, social,
technical, governmental
Variables influencing job
satisfaction & work performance
• Cultural factors – underlying beliefs,
attitudes, values, etc.
• Social factors – relationships with
co-workers, interaction, information
organisation, etc.
Job satisfaction and work performance
•
•
•
•
•
•
•
Particular influences including
Information communication technology
Stress at work
Work organization and individual job design
Comprehensive model of job enrichment
Work/life balance
Quality circles
Happy/productive worker
Improving job satisfaction
1.
2.
3.
4.
5.
Careful selection
Setting appropriate objectives
Planning the development of employees
Keeping employees informed
Recognizing achievements
Does job satisfaction matter?
• Ethical view
• Economic view
• Behavioral view