IT Services
An Introduction to IT at the University of Leicester
For Researchers
• Call 0116 252 2253
• Email ithelp@le.ac.uk
• Visit the Help Zone in the Library
go.le.ac.uk/ithelp
University IT account
• Your University IT account can be used to login to:
− Secure file storage
– University PCs
− Eduroam wi-fi
– University email
− Library resources
– Blackboard VLE
• Do not share your password
• Reset a forgotten password:
– www.le.ac.uk/resetpassword
• Install University software from the Program Installer
go.le.ac.uk/ithelp
Secure File Storage
• Secure, backed-up file storage available
• Personal Z: drive (10GB file space available)
• Departmental X: drive
• Research data R: drive
• Information security training for researchers
– Access from Blackboard
• Research Data Management website
www.le.ac.uk/researchdata
go.le.ac.uk/ithelp
Blackboard
• Virtual Learning Environment
• Login with your University IT account on or offcampus: blackboard.le.ac.uk
• See the Blackboard help pages
– go.le.ac.uk/blackboardhelp
go.le.ac.uk/ithelp
University Email
• Contains your email, calendar, contacts and task list
• Your email address is username@le.ac.uk
• Mailbox storage is 500MB
• On campus: use Outlook 2010
• Connect your email to your smart phone
• Off campus: webmail.le.ac.uk
go.le.ac.uk/ithelp
Eduroam wifi
Connect your laptop or phone to free eduroam wifi on
campus:
• Connect to eduroam-setup
• Then follow instructions at wifi.le.ac.uk
• Free wifi at many other eduroam Universities and
institutions worldwide
go.le.ac.uk/ithelp
Off-campus
• Use MyFiles to get to your personal Z: drive
– www.le.ac.uk/myfiles
• Use WebDav to access R: drive
• Get programs at discounted prices for your home
computer e.g. Office
• Leicester Digital Library: access eBooks, journals and
databases
– ezproxy.lib.le.ac.uk
go.le.ac.uk/ithelp
High Performance Computing
• Linux environment
– Modelling and simulations
– Data processing and analysis
• SPECTRE: interactive, small to medium scale
processing
• ALICE: large scale simulation and data processing in
batch
• See go.le.ac.uk/hpc for more information
go.le.ac.uk/ithelp
Research Computing Services
• LAMP stack for Linux, Apache, MySQL and PHP
• Subversion for source code control
• Wiki Service for collaboration
• Filedrop Service for sharing files
go.le.ac.uk/ithelp
PCs on campus
• Over 900 PCs on campus
• Postgraduate Room in the Library
• All PCs have Windows 7 and Office 2010
• Top up your printing account to print from student
PCs on campus
go.le.ac.uk/ithelp
IT Training
• Offer over 20 courses:
– ALICE and Linux
– Microsoft Office 2010 including Excel Pivot Tables,
Access Databases, Word for Long Documents
– Blackboard and web authoring
• Guided IT learning sessions
– One to one or small group training
• Leicester Learning Institute website www.le.ac.uk/lli
go.le.ac.uk/ithelp
IT Help
• Computer Officers in the Department
• IT Service Desk
– Monday-Friday 8.30am-5.00pm
– Call 0116 252 2253
– Email ithelp@le.ac.uk
• Help Zone in the Library
– Monday – Friday 9am-9pm
– Saturday 10am-4pm and Sunday 12pm-6pm
• Follow IT Services on Twitter @uolits
go.le.ac.uk/ithelp