ghada baz - College of Business Administration

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GHADA BAZ
407-227-1797 – bazghada@gmail.com
EDUCATION AND PROFESSIONAL CERTIFICATION
MBA, General Business
Georgia State University
J. Mack Robinson School of Business
Atlanta, GA, USA
2004 GPA: 3.51
BA, Management
October 6 University
School of Economics and Management
Cairo, Egypt
2000 GPA: 3.81
PMP
Project Management Institute
Certified Project Management Professional
2011
PROFESSIONAL AFFILIATIONS
 PMI
Project Management Institute
Member of the Project Management Institute
 IBC
Institute of Business Consulting
Certificate in Management Consulting Essentials
USA
Member ID: 1450247
UK
Learner Number: 4166343
WORK EXPERIENCE
University of Central Florida – Instructor
College of Business Administration, Department of Management
Orlando, FL
Aug 11 – Current
Teaching
 International Management
This course offers an opportunity for students to explore the challenges and opportunities of
working in a diverse business environment, with focus on cultural diversity, strategic
management, and human resource management practices in the international business
environment.
 Business Ethics and Society
A course that explores the theories and traditions of Ethics and how they apply to issues and
topics in the business world.
 Project Management
A course designed around the project management methodology outlined by the Project
Management Institute, which prepares students for careers in the Project Management
profession and enables them to meet professional certification requirements.
 Strategic Management Capstone Course (Lab)
This Capstone course exposes students to the field of strategic management and provides them
with an opportunity to apply theories, concepts, tools, and techniques to industries and
companies through environmental and industry analysis and development of strategic
recommendations.
 The Cornerstone Course (Lab)
Cornerstone is a service learning course which teaches students a collection of fundamental
business skills, and then gives them the opportunity to apply those skills as they work on
projects of various types with local organizations.
Service
 Member of the Undergraduate Course Review Committee for Fall 2011and Spring 2012
 Member of the University Travel Committee from Fall 2011 to date
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Ghada Baz – September 2014
 Member of the Instructor/Lecturer Promotion Committee for Spring 2014
 Member of the Human Resource Committee responsible for selection of a faculty member to
teach the newly introduced professional modules
 Member of the Department of Management Department Assessment Committee from Fall
2012 to date, in charge of development and maintenance of a standardized Embedded
Question Bank for use by different faculty members
 Contributed to and/or led several initiatives for improving course structure/content and
redesigning instructional tools, online and off-line, for the lab portion of the Cornerstone and
Capstone courses
Berlitz – Language Instructor (Independent Contractor)
Orlando, FL
Apr 11 – Aug 11
 Qualified language instructor by Berlitz
 Conducting English and Arabic language training
LOGIC Management Consulting – Director
Abu Dhabi, UAE
Nov 08 – Feb 10
LOGIC Management Consulting is a firm specializing in management consulting services, including
Organization Development, Strategy Management, and Business Process Management.
Areas of Experience
Strategic Planning
Balanced Scorecard
Human Resource Management
Business Process Management and Improvement
Policies and Procedures Development
Business Development
Identifying business opportunities
Meeting with client representatives and identifying the scope of work
Analyzing assignment scope and presenting to potential clients to achieve
alignment in expectations
Studying RFPs and formulating proposals
Formulation of Project Budgets, including staffing and resource
allocation, to work as basis for project pricing
Presentation of proposals to clients and explaining the approach and
methodology to be followed during the course of the project
Following up with potential clients to ensure alignment and progress
Project Management
Handling the initiation phase of projects, including conducting kick-off
meetings and establishing roles and responsibilities
Leading the project planning phase through creating Project Work Plans
with milestones and clear deliverables
Leading the project execution phase, including creation of interim reports
and final deliverables, and reviewing work to ensure desired quality
Monitoring and controlling project through risk management, managing
change and maintaining the scope/cost/time relationship
Handling the closing of projects, including document management and
following up with collections
Project Delivery
Development of interim and final reports and deliverables
Review of work reports and deliverables for quality assurance and
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Ghada Baz – September 2014
adherence to scope
Aligning efforts of team members to ensure commitment to deadlines
Ernst & Young UAE - Senior Consultant, Business Management Advisory Solutions
Abu Dhabi, UAE
Jun 08 – Oct 08
Business Management Advisory Solutions is the team within Ernst & Young’s Business Advisory
Solutions practice responsible for providing management advisory services including Organization
Transformation, Human Capital, Finance, Program Management, Change Management, and
Enterprise Systems. Job responsibilities included:
Areas of Experience
Organization Design
Human Resource Management
Policies and Procedures Development
Business Development
Identifying opportunities and assisting in defining project scope
Studying RFPs and formulating proposals
Project Management
Managing all the phases of project management
Project Delivery
Data gathering and analysis
Report writing
Initiation and maintenance of client files according to the firm’s Quality
Assurance and Risk Management standards
Ernst & Young Egypt - Consultant, Business Management Advisory Solutions
Cairo, Egypt
Oct 05 – Feb 08
Areas of Experience
Human Resource Management
Strategy Development and Strategic Planning
Policies and Procedures Development
Organization Design and Transformation
Business Process Management and Improvement
Business Development
Studying RFPs and formulating proposals
Project Delivery
Data gathering and analysis
Report writing
Initiation and maintenance of client files according to the firm’s Quality
Assurance and Risk Management standards
October 6 University - Assistant Lecturer, School of Economics and Management
Cairo, Egypt
Oct 00 – Oct 05
Academic, research, and administrative responsibilities included:
Teaching undergraduate application classes in the areas of:
o Human Resource Management
o Strategic management
o Organizational Behavior
o Financial Management
o International business
o Marketing
Participating in research projects, including the following:
o Curriculum development research project aimed at the development and improvement of the
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Ghada Baz – September 2014
International Business course
o Research project titled “Micro Finance in Egypt” in conjunction with the School of
Economics, University of Turin, Italy, funded by the European Union through TEMPUS
agreement. The outcome of the project was a Micro Finance textbook and a training manual
to be used as teaching material in universities of Mediterranean countries as well as training
programs (www.saa.unito.it/meda/pdf/Microfinance in Egypt.pdf). Certified as a Trainer in
Microfinance by The School of Economics, University of Turin, Italy
Exam preparation and supervision
o Assisted in formulation and administration of interim exams
o Led a team of faculty members for organizing, administering, and supervising final exams for
a different class each year
Other responsibilities
o Worked in coordination with the university’s Cultural Relations Department on agreements
with universities in Europe. Activities included planning academic and student exchange
programs
o Organized students’ activities in October 6 University. Activities included organizing
concerts, trips, seminars, and theatre productions, and assuming the role of Chief Editor of the
Business School magazine, for 2 years
Macrocell Software Development - Business Consultant – Part Time
Cairo, Egypt
Jul 04 - May 05
Performing the following tasks:
Identifying potential affiliations to serve specific needs of clients. Such as assisting in providing the
market leading brokerage firm ‘EFG Hermes’ with Anti- Money Laundering application
Contributing to the research supporting Macrocell’s expansion into the Middle East and European
markets through market studies and entry strategy options
VOLUNTEER EXPERIENCE
March 2011, Fort Myers, Florida – Upon invitation by Canterbury School, created and delivered
presentations to the middle and high school students on the political situation in Egypt, aiming at
providing students with cultural insight and portrayal of recent political events in the region.
CONFERENCES AND ADDITIONAL LEARNING EXPERIENCE
UCF Faculty
Particpated as a speaker in the Summer Conference of 2013 with a presentation on
Development
alternative student attendance tracking methods to enhance student engagement.
Balanced Scorecard
Participated in the Balanced Scorecard Forum in Dubai, UAE, from 28 March 09 to
2 April 09. The Forum was led by Dr. Robert S. Kaplan and Dr. David P. Norton of
Harvard Business School, who provided training, and moderated discussions
Business Process
Excellence
Attended the Fifth Annual Business Process Excellence Summit in Dubai, UAE,
from 31 May 09 to 4 June 09 - an event that provides an opportunity for process
excellence specialists and experts to share their experience and knowledge
Project Management
Received 40 hours of Project Management education in 2008, delivered by
Cambridge Educational Institute in Abu Dhabi, UAE
Change Management
Completed the “Who Moved My Cheese?” training program on change
management skills, through LOGIC Management Consulting in 2009
Essential Consulting
Skills
Received 30 hours of training on Essential Consulting Skills as part of Ernst &
Young’s Employee development program in 2007
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Ghada Baz – September 2014
Time Management
Received 20 hours of training on Time Management as part of Ernst & Young’s
Employee development program in 2006
Communication and
Presentation Skills
Participated in a workshop of communication and presentation skills provided by
Lyngby Business School, Denmark, as part of a student development program in
October 6 University in 1998
HONORS AND ACTIVITIES
 Since 2009 – Involved in design and creation of precious metal and semiprecious stone
handmade jewelry (ADABAZ.com)
 2011 – Active member of the Central Florida based fly-fishing group “Fin Addicts”.
 Former member of the Georgia State University Crew in 2003, and participated in a number
of rowing regattas under the university’s name
 Recipient of merit scholarship from the Binational Fulbright Commission in Egypt for MBA
students
 Recipient of merit scholarship throughout the four years of undergraduate studies in October
6 University
 Top student in all four years of undergraduate studies and upon graduation
MANAGEMENT CONSULTING PROJECTS
Projects worked on during employment in LOGIC Management Consulting Abu Dhabi include the following:
In the Human Capital AreaEmirates Authority for
Standardization and
Metrology, a federal
authority of the UAE
government
Led the “Development of the Human Resource Management Systems” project, including:
 Developing a Competency Framework
 Creating a Performance Management System
 Creating a Recruitment and Hiring System
 Creating a Training System
 Developing Career Path and Promotions Policies and Procedures
 Creating a Human Resource Management Policy and Procedures Manual, designed to
support the authority in meeting the standards of Sheikh Khalifa Excellence Award
Emirates Identity
Authority, a federal
authority of the UAE
government
Led the “Execution of Strategy Using Balanced Scorecard” project which involved:
 The development and delivery of the Strategic Objectives Cascading module, for the
execution of Balanced Scorecard based strategy, through completing the cascading of
strategic objectives to the individual level as part of a comprehensive Performance
Management System
In the Strategic Management Area (Balanced Scorecard Framework)C4 Advanced Solutions,
Participated in the development of the Strategic Foundation
a private company in the
Led the formulation of the Corporate Strategy Map supported by a detailed manual of
industry of defense
Strategic Objectives, Key Performance Indicators, Targets, and prioritized Strategic
technology
Initiatives, as part of formulating strategy according to the Balanced Scorecard framework
Projects worked on during employment with Ernst & Young Abu Dhabi include the following:
In the Organization Restructuring and Design AreaAbu Dhabi Municipality,
Abu Dhabi government
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Led project involving the following:
 Review of the Organization Structure of Abu Dhabi Municipality
Ghada Baz – September 2014




Al Arabia Press and
Media, a private
publisher
Including unrepresented functions in the organizational structure
Cascading the organization structure below the fourth level and creation of jobs
Development of Job Descriptions for the jobs created
Developing career paths for all departments and Job Grading
Led the preparation of policy and procedures manuals for Al Arabia Press and Media,
publisher of a number of magazines and periodicals. The policies and procedures manuals
developed covered the organizational functions of Procurement and Administration
Projects worked on during employment with Ernst & Young Cairo include the following:
Orascom
Telecommunication
Holding, a
telecommunication
technology company
Merger of five major companies in the IT sector in Egypt. The assignment included:
 Development of a post-merger Organization Structure
 Analysis of product/service offerings and identifying synergies
 Identification of the new entity’s mission and vision statement
 Development of Human Resource Policy, Procedures, and Process Maps
Five Stars Flour Mills, a
private company
Documentation of Business Strategy and Company Profile for Egypt’s flour milling industry
leader, as well as identifying the strategic direction and action plans of the company based
on its capabilities and market opportunities.
Moonstone, a private
company
Development of Strategic Objectives, Organizational Structure, Policies and Procedures
Manuals for the functions of Procurement, Warehouse, and Customer Services, as well as
Job Analysis and Description for a growing family owned business in the industry of PC
components trading.
The Egyptian Ministry of
Electricity and Energy
Development of Job Description based on the organization's rules and regulations as well as
the requirements of the World Bank as a funding entity for an organization under the
authority of the Egyptian Ministry of Electricity and Energy.
Abaza Automotive, a
private company
Development of the Strategic Business Objectives, Organizational Structure, Job Analysis,
and Job Descriptions for the Egyptian automotive market leader in the field of trailers
manufacturing, in course of transforming it from a family business into a commercially
operated company.
Talaat Moustafa Group
Holding, a publicly
traded company in the
construction and
development industry
Development of policy manuals, process flow maps, internal controls, and ERP system
requirements for the After Sales Services and Administration functions for Madinaty, a
major development project of one of the Middle East’s largest Real Estate Development
groups. The project also included organizational structure development and the formulation
of job description for the real estate and operations functions, as well as recruitment of
several key positions.
Evyap
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Recruitment Assistance, involving CV screening, phone interviews for short-listing,
behavioral interviews, as well as Candidate Profile Summary Report writing
Ghada Baz – September 2014
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