Club Coach Webinar
November 12, 2015
Doris Henn, DTM
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The Club Coach
www.toastmasters.org
The Club Coach
• Not a member of the club & not yet familiar
with the club or its members
• A counselor, a source of knowledge & a
fountain of ideas
• A successful club coach will need all of their
speaking, thinking and listening skills
• Hard work, determination & patience
www.toastmasters.org
What Does a Club Coach Do?
• Builds rapport with the club’s leaders &
members
• Assesses the environment – observe,
analyze and recommend solutions
• Develops a plan with goals for improvement
• Implements the plan & ensures that the
changes are performed by the officers &
members as much as possible
• Instills enthusiasm, loyalty and a sense of
responsibility for the club’s future
www.toastmasters.org
Club Coach Program Requirements
 Appointed by the District
Director or Club Growth
Director
 Helps the club become a
Distinguished Club
 Up to 2 coaches per club
 Lasts until June 30 of the
current TM year – can be
extended by 1 year
www.toastmasters.org
Club Coach Requirements
 Club Coach may not be a
member of the club when
appointed
 May join the club after being
assigned
 Club must have 12 or less
paid members
 Coach receives credit toward
their ALS, a club coach pin
and a certificate upon
completion
www.toastmasters.org
What is a Club Coaching?
 Helping clubs with 12
members or less:
 Increase membership
 Plan and conduct effective
meetings
 Train club executives
 Develop a Club Success
Plan
 Become a Distinguished
Club
www.toastmasters.org
Why are Clubs Rebuilt?
 Membership has
dropped below 12
members
 Key leaders have left
the club
 Meetings lack
enthusiasm and fun
www.toastmasters.org
Develop an Action Plan
www.toastmasters.org
Build a Club Rescue Team
 Club Coach
 Club Executive
 Area Director
 Division Director
www.toastmasters.org
Club Coach Skills
 Patient
 Knowledgeable – be
familiar with the
Toastmasters program
 Friendly
 Dedicated
 Resourceful
 Creative
 Mentor
www.toastmasters.org
Club Coach Responsibilities
 Attend weekly club
meetings
 Attend exec meetings
Share examples of:
 Successful club meetings
 Best practices
 Useful resources (Brand
Portal)
 Present speeches &
education talks
www.toastmasters.org
What to Look for in the Club
 Dedicated members
 Core group
 Functioning club
executive
 Regular meetings
 Location and time
 Fun meetings
 Organized Agenda
www.toastmasters.org
Available Resources
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Toastmasters Website
Brand Portal
Club Coach Guide
Area & Division Director
www.toastmasters.org
Club Trouble Shooting Guide
 Use the Club Trouble
Shooting Guide?
 Available at
www.toastmasters.org/clu
bcoachguide
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www.toastmasters.org
Moments of Truth
 Part of The Successful Club Series
 How to recognize and deal with situations
critical to club success.
 A club self-evaluation tool.
 Includes a club evaluation chart, outline and
PowerPoint presentation.
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www.toastmasters.org
Effective Members are:
 Sincere and want their club to be successful
 Willing to work together to solve the club’s problems
 Enthusiastic about Toastmasters and their club
 Expected to speak from manuals
 Supportive of one another and take pride in each other’s
accomplishments
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www.toastmasters.org
Don’t Forget to Look at the Meeting Location!
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Club meeting time
Location
Is the parking lot well lit
Does the club meet in the evening at a
downtown location?
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www.toastmasters.org
Public Relations
 Website:
 Free Toast Host
 Easy Speak
 Facebook
 Meet up
 www.meetup.com
 Guest Packages
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www.toastmasters.org
Effective Meetings
 What are some of the
characteristics of a good
Meeting?
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www.toastmasters.org
Effective Meetings are:
•Held in a convenient place and have a good environment
•Begin and end on time
•Fun and club programs are varied and dynamic
•Speakers are well prepared & deliver each speech to the best of
their ability
•Evaluations build self esteem & offer positive direction for
improvement
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www.toastmasters.org
Develop an Effective Club Executive
What are some of the important steps to
developing a good Executive?
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www.toastmasters.org
Effective Club Executive
 The key to effective
leadership in your
Toastmasters group
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www.toastmasters.org
Effective Club Executive Officers:
Perform their tasks diligently
Thoroughly understand their roles & responsibilities
Use the Distinguished Club Program/Club Success Plan
as a tool for planning & goal setting
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www.toastmasters.org
7/7 Club Officers Trained
– 2 times per year
Properly trained officers:
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Efficient & effective club meetings
Promote & advertise the club
Welcome guests & initiate new
members
Keep the club records up to date
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www.toastmasters.org
Marketing the Club –
From Guest to Member
 Important factors you can
implement to help guests
become members?
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www.toastmasters.org
Recipe for Success:
• Guests are warmly received and made to feel
welcome
• Guests receive a follow up invitation to attend the
next meeting
• Most guests who attend meetings eventually join the
Club
• New members are enthusiastically welcomed and
given special attention & support
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www.toastmasters.org
Theme Meetings
What are some of the ideas that have worked well in your
club?
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Invite a Friend – Theme Meetings
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Favorite treats
Sub meetings
Scary Stories
Tall Tale Contest
Backwards Meeting
Impromptu Speeches
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www.toastmasters.org
Plan for Fun……
 Have a Blast with the
past – invite Einstein to
a meeting
 Judge & Jury – mock
trial
 Backwards meeting
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www.toastmasters.org
A Fun Group is a Thriving Group
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www.toastmasters.org
Attract New Members by
Holding an Open House/Demo Meeting
Posters and resources available on
Toastmasters International
 http://www.toastmasters.org/logos
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www.toastmasters.org
Open House Showcase
 Advertising
 Guest List
 Demo Meeting
 Open House Agenda
 Report Results to
District
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www.toastmasters.org
Speechcraft
www.toastmasters.org
Benefits of Speechcraft
•Participants learn basic Toastmasters skills
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Table Topics
Speeches (5 to 6 speeches)
How to Introduce a Speaker
How to Evaluate a Speech
Speechcraft Advisors mentor the Participant
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www.toastmasters.org
Benefits of Speechcraft
Builds strong clubs
Develops Mentor/Mentee relationships
Gives opportunities to present Educational speeches
Coordinator earns credit toward ACG
Membership building tool
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www.toastmasters.org
Speechcraft Award Ribbon
Conduct a Speechcraft Program in Your Club
and send the details to the District:
 Date
 # of Attendees
 # of New Members gained
Note: Kits available for clubs with 15 or
less members
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www.toastmasters.org
Club Mentorship Program
“The Mentoring Guide"
Series
 Available at www.d42tm.org
Magic of Mentoring Available at:
 http://www.toastmasters.org/ToastmastersM
agazine/ToastmasterArchive/2010/February/
Mentoring.aspx
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www.toastmasters.org
Mentoring Modules
Module 1 - Promoting the Vision of a Club
Mentoring Program
Module 2 - Implementing the Program
Module 3 - Training the mentors and mentees
Module 4 - Building the B.E.S.T. mentoring
relationships
www.toastmasters.org
Build Strong Clubs by Presenting
 Successful Club Series Educational Talks
• http://www.toastmasters.org/289DCD
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www.toastmasters.org
Successful Club Series
 The series includes:
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Moments Of Truth (Item 290)
Finding New Members For Your Club (Item 291)
Evaluate To Motivate (Item 292)
Closing The Sale (Item 293)
Creating The Best Club Climate (Item 294)
Meeting Roles And Responsibilities (Item 295)
Mentoring (Item 296)
Keeping The Commitment (Item 297)
Going Beyond Our Club (Item 298)
How To Be A Distinguished Club (Item 299)
The Toastmasters Educational Program (Item 300)
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www.toastmasters.org
Develop Better Speakers
By presenting Educational Talks from the Better
Speaker Series
 http://www.toastmasters.org/269DCD
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www.toastmasters.org
Better Speaker Series
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Beginning Your Speech (Item 270)
Concluding Your Speech (Item 271)
Controlling Your Fear (Item 272)
Impromptu Speaking (Item 273)
Selecting Your Topic (Item 274)
Know Your Audience (Item 275)
Organizing Your Speech (Item 276)
Creating An Introduction (Item 277)
Preparation And Practice (Item 278)
Using Body Language (Item 279)
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www.toastmasters.org
Your Club Coach Goal
Your goal is to help your assigned club to become a
Distinguished Club before June 30 of the Toastmaster
Year.
Membership Requirement:
Net gain of 5 new members
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www.toastmasters.org
Distinguished
Club Program
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1. Two CCs
2. Two more CCs
3. One ACB, ACS, or ACG
4. One more ACB, ACS, or ACG
5. One CL, ALB, ALS, or DTM
6. One more CL, ALB, ALS, or DTM
7. Four new members
8. Four more new members
9. Minimum of four club officers trained
during each of two training periods
10. One membership renewal report and
one club officer list submitted on time
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In addition, your club must meet a membership
requirement. At year-end (June 30) it must have:
at least 20 members OR
* a net growth of at least five new members
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Develop a Club Success Plan
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www.toastmasters.org
Distinguished Club Wall Chart
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www.toastmasters.org
Recognize Member Achievement
Awards to help recognize
Member Achievement:
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CC/CL
CL/ALB
Triple Crown
Members Making a Difference
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www.toastmasters.org
Triple Crown Award
 Sponsor 3 New
Members
Or
 Earn 3 Educational
Awards
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www.toastmasters.org
Members Making A Difference
One award per club given to a person
who has made a difference in their club by:
 Promoting the club
 Developing a Membership Building Contest
 Befriending guests & encouraging them to
become members
 Sponsoring/Mentoring new members
 Planning an Open House
 Being friendly & supportive
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www.toastmasters.org
Successful Club Coach
 Successfully Coach a Struggling
Club to rebuild and become
Distinguished before June 30,
2013
 Earn your ALS Credit
 Earn “Where Leaders Are Made”
pin
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www.toastmasters.org
Remember you are not alone
 Develop a team of experienced
Toastmasters that you can meet with
to discuss an Action Plan
 Consider completing your HPL as part
of your Club Coach experience
 Your Area Governor and Division
Director are good resource people
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www.toastmasters.org
Recruit Experienced Toastmasters
• Ask a “Sister” Club with experienced
Members to help.
• Benefits:
•
•
www.toastmasters.org
Guests see a club that has experienced
Toastmasters performing the roles
The Club Coaches are encouraged & the
members are encouraged to have exciting
meetings
Club Rescue Resources
How To Rebuild a Toastmasters Club
 http://www.toastmasters.org/HowtoRebuildaToastmastersClub.aspx
Membership Growth
 http://www.toastmasters.org/1159_MembershipGrowth
Club Coach Weekly
 http://www.tmcoach.org/
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www.toastmasters.org
Share your thoughts
Questions?
www.toastmasters.org