A brief history of the DQI
• September 1999: development starts on the
performance indicators for design
• March 2001: version one of the Design Quality
Indicator tool completed for testing
• 8 July 2002: DQI Trailblazing Scheme launched
• 1 October 2003: DQI Online launched
• Now and future: continuous development driven
by users of the DQI and feed into the debate on
delivering excellent quality
UK Construction Industry
• Annual turnover £60Bn: 2M employed
• 50% new buildings
• Schools Programme £3Bn pa
• Hospital/Health Programme £2.9Bn pa
• Arts programme £350M pa
• Housing programme £27.5Bn pa
But will our children arrive every morning at a
place like this….
Recently completed school (school ‘A’)
main entrance
Or this….?
Another recent school (school ‘B’)
main entrance
Into a lobby like this…..
School A - school street
Or this…..?
School D - entrance hall and school street
Gather in a hall like this…..
School A - main hall
Or this…..?
School C- Main Hall
Will you go to a ward in a corridor like this?
Hospital ‘A’ Ward corridor
Or like this…?
Ward Corridor in general hospital
Nortaljie , Sweden
Or this?
Ward Corridor, Intermediate Care Centre, London
Process
Product
Key
Performance
Indicators
Design
Quality
Indicators
Sustainability
of Process and Product
The DQI tool aims to help:
• The client team to establish their aspirations
• The design team to identify diverging views
• A better understanding of what design is
• Clients and designers to develop a shared
language for the project
And then
• Measure the project’s success against those
aspirations
Fitness for
Purpose
Efficiency
Effectiveness
Visual Form
Engineering
Systems
Sustainability
Context
Net to Gross
Performance
Location
Robustness
Access
Attention to
detail
Kerb Appeal
Space Standards
Flexibility
Comfort
Aesthetics
Cost in use
Safety
Air Quality
Daylight
Functionality
Order
Finishes
Meaning
Innovation
Acoustics
FUNCTIONALITY
Delight
Utilitas
Venustas
IMPACT
Commodity
Firmness
Firmitas
BUILD QUALITY
Vitruvius & Wootton
FUNCTIONALITY
> Access
> Space
Form & materials
>
Internal environment
>
Urban & social
integration
>
Character &
innovation
> Performance
> Engineering
systems
> Construction
BUILD QUALITY
IMPACT
> Use
>
Impact
Functionality
EXCELLENCE
ADDED
VALUE
FUNDAMENTAL
Overlapping quality fields
Build Quality
6 Pilot Studies
86 Trailblazers
1200 users (and growing)
Darlaston Leisure Centre
•
•
Post occupancy evaluation of
RIBA Award-winning Pool
DQI highlighted strengths and
weaknesses
“… We've got the best
baths in the area and
people are coming from
miles to use it.” (local user)
BUT
“..the gym overheats and
the reception desk is very
difficult to use.” (facilities
manager)
The DQI aims to
1.
focus on comparison to help communication and
encourage involvement within the project team
2.
improve briefing
3.
monitor and review design aspirations through the
process
4.
manage expectations by aspiring for quality
and in the longer term
5.
through benchmarking and cross comparison to
correlate quality with factors in the procurement process
to influence decisions for delivering excellent quality
Wide Endorsement
•
•
•
•
•
•
DCMS
HM Treasury
DTI
OPDM
OGC
Strategic Forum for
Construction
• Prominent industry
figures
• RIBA
• British Property
Federation
• NHS Estates
• Major Contractors Group
• The Audit Commission
• BE
• Constructing Excellence
Board
Quotes
• Paul Finch, Deputy Chairman, CABE
“The DQI helps the assessment of design in a constructive
way, acknowledging that there are qualitative aspects
capable of objective evaluation.”
• Peter Gershon, Chief Executive, OGC
“We have supported the DQI from the very beginning,
because central government is committed to creating
better public buildings”
Quotes
• Stuart Henderson, Deputy Chairman, CIC
“Good design can optimise the resources deployed in any
construction project adding value to buildings. CIC has drawn
upon a wealth of experience in developing the DQI tool, all of
this knowledge has been assimilated to form this excellent
practical tool, DQI Online.”
• Peter Rogers, Chairman, SFfC
‘‘The Strategic Forum for Construction fully supports the
tool. In fact one of the key headline targets for the Forum is
for 500 projects to have used the DQI by the end of 2004. By
2007 we are optimistic that usage will have expanded to 60%
of all publicly funded projects.”
Using the DQI Toolkit
www.dqi.org.uk
Some tips
1. This should be fun and the conversation between you
is an important part of the process
2. Don’t score ‘Strongly agree’ on every line, imagine you
only have €500 to spend…
3. If statement is irrelevant to you or your project then
answer ‘Not applicable’
4. If you don’t know about the statement then answer
‘Don’t know’
5. You can ‘take a break’ and revisit it later
6. Use the ( ) information tips
Weightings
• weightings pages will appear at the end of each of the
main sections and for the overall DQI
• distribute the total number of points available between
the aspects depending upon how important each
aspect is to you
• in the example on the next slide the respondent felt that
for their building Functionality and Impact were more
important than Build Quality
WEIGHTING
ALGORITHM
DQI = F+I+BQ
x
www.dqi.org.uk
VISUALISATION
DATA
COLLECTION
TOOL
Strategic briefing stage
The British Library Centre for Conservation
Design briefing stage
Parliament Hill School
Mid-design stage
Doha Embassy
In-use
Peckham Pulse Healthy Living Centre
w:
e:
t:
www.dqi.org.uk
dqi@cic.org.uk
020 7399 7424