Medical Office Assistant Lesson Plans week of 9-15-14

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RHS Weekly Lesson Plan-Allied Health
Time
10
min
Dates
9-15-14
9-16-14
9-17-14
9-18-14
9-19-14
Standard
Monday
HS-AHM-11-Perform advanced technical skills within
medical office services. Medical Office Assistant
Tuesday
HS-AHM-11-Perform advanced
technical skills within medical office
services. Medical Office Assistant
Thursday
HS-AHM-11-Perform advanced
technical skills within medical office
services. Medical Office Assistant
Essential
Question/
Key Question
What is the role of a Medical Office Assistant in the Medical
Office or Hospital?
Friday
HS-AHM-11-Perform
advanced technical skills
within medical office
services. Medical Office
Assistant
What is the role of a Medical
Office Assistant in the
Medical Office or Hospital?
Lesson
Opener
Use QR #5 and write down Vocabulary/Abbreviation #5
What is the role of a Medical Office
Assistant in the Medical Office or
Hospital?
Why is it important to have good
telephone skills in the medical office?
Use Quizlet to practice
vocabulary/abbreviations #5
Wednesday
HS-AHM-11-Perform
advanced technical skills
within medical office
services. Medical Office
Assistant
What is the role of a Medical
Office Assistant in the
Medical Office or Hospital?
Use Quizlet to practice
vocabulary/abbreviations #5
Test tomorrow
Use Quizlet to study for
vocabulary/abbreviations #5 test
Journal in My Days Lite 4
things you learned in class
today.
Procedures/St
rategies
Teacher Tellagami Presentation
Continue: Use teacher
tellagami creation to ask
students:
How do you answer the
phone when it rings?
Should you answer it
differently in a medical office
or Hospital? If so, what
should you say?
Student will be divided into
groups and given assigned
telephone techniques to read
over and demonstrate using
telegami-email your
presentation to Mrs. Wood
at: swood@polk.k12.ga.us
Vocabulary/Abbreviation Test #5
Using Today’s meet-ask students to
answer the following question: Is it
necessary to write down a telephone
message? Why?
Use teacher tellagami to explain
written messages.
Show teacher tellagami presentations:
Messages:
Skills Lab-using a message
pad, students will use their
cell phones to call and take
messages. Students will be
put in pairs-one will be the
patient while the other will
be the Medical Assistant and
take the message.
Use Procedure 23:2 in
Diversified Health
Occupations and workbook
section 23:2.
Complete Using the
Telephone handout-page
573-574 in workbook.
Lesson
Summary
Using Todays Meet-Tell what is the role of a Medical
Assistant in the medical office or hospital. Teacher to set up
URL and post on smart board.
Class will watch a quick video about medical office assistant
on smart board. Inside Jobs-Medical Assisting on YouTube
http://www.youtube.com/watch?v=dNM_OpSmMyc
Go to the GCIS link:
http://gcis.gcic.edu/info2.aspx?FileID=Occ&FileNum=10012
5&TopicNum=0#
Put in:
Username=Rockmart
Password= gcis386
Go to Occupations tab
Pick Career Clusters
Pick Health Science
Pick Medical Assistant
Then student will explore the medical assistant topics and
answer the following questions using the My Days Lite
Journal App:
Common work activities, Physical Demands
Skills
Helpful High school courses
Preparation
Licensing/Certification
Wages
Use Todays Meet and tell what you learned about Medical
Assistants
Question/Answer Session to review
today’s lesson
Question/Answer Session to
review today’s lesson
Todays’Meet-Tell 3 things you learned
about taking a phone call and putting
someone on hold.
Question/Answer session of
todays lab.
Assessment/
Evaluation
Today Meet answers
My Days Lite Journal entries
Teacher monitoring-tellagami project
Teacher monitoring-tellagami
project
Test results, Question/Answer session
Monitoring skills lab
Time
35
min
Time
5
min
Time
5
min
https://tellagami.com/gami/8Q0EN5/
Presentation will ask the following:
How do you answer the phone when
it rings?
Should you answer it differently in a
medical office or Hospital? If so, what
should you say?
Student will be divided into groups
and given assigned telephone
techniques to read over and
demonstrate using telegami-email
your presentation to Mrs. Wood at:
swood@polk.k12.ga.us
What is the role of a Medical Office
Assistant in the Medical Office or
Hospital?
https://tellagami.com/gami/4PQS0N/
Taking a message:
https://tellagami.com/gami/YJGRPJ/
Problem Calls:
https://tellagami.com/gami/4XHGP6/
Putting calls on hold:
https://tellagami.com/gami/PTXYAY/
http://www.cteonline.org/portal/defa
ult/Curriculum/Viewer/Curriculum?ref
cmobjid=133041&action=2&view=view
er&cmobjid=195821
Techniques will be presented to class.
RHS Weekly Lesson Plan-Allied Health
Materials
Needed
Smart Board
iPad
iPad, SmartBoard, Telephone
techniques handout
iPad, SmartBoard, Telephone
techniques handout
iPad, Smart Board
Text Book, Workbook
handout, telephones,
message pad, pencil/pen
Download