October 1, 2015
Accounting & Information Team Manager (Controller) Job Summary:
The Accounting & Information Team Manager at C & D Lumber Co. is a top level manager
who fills the role of a controller and is responsible for the leadership and management of
the Accounting and Information team (A & I Team) personnel and processes. The
Accounting & Information Team Manager is to be an effective part of the Team that
manages C & D lumber Co.’s accounting, information system and human resource functions
in an interdependent and profitable manner.
The Accounting & Information Team Manager and appropriate A & I Team members have
the primary responsibility for managing our financial relationships and financial
accounting & reporting processes.
1. A summary of the A & I Team Manager responsibilities incudes:
a. The Accounting & Information Team Manager must be an effective participant in
our management team:
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Demonstrate the ability to work in a “team management” culture and effectively
interact and work with other employees.
Assertively share information, ideas and opportunities with the management
team.
Utilizes our organizational structure, systems, procedures and policies effectively.
Utilizes management team meetings, business goal meetings, management
structure and company policies to solve business problems effectively.
Demonstrate a belief in people and model respect to others.
Recruit, train, cross-train and develop the A&I Team’s respective roles.
Identifies issues, opportunities and problems. Gathers, organizes and reports
relevant information to the management team to support discussions.
Participates and contributes to our safety, health and wellness program
effectively. Demonstrates a commitment to create a safe and healthy environment
for employees to work in.
Work interdependently with all departments at C & D. Involve others in areas
they are a good resource, be a resource for others when needed, involve other
departments in projects or programs that will affect them or their performance.
Effectively demonstrates thorough knowledge of generally accepted accounting
principles. (GAAP)
Works effectively with other managers and teams to ensure systems of internal
control are adequate to properly safeguard C & D's assets.
Ensures financial and managerial reporting is timely and systems properly
capture, compile and report information to ensure financial statements are
prepared consistent with GAAP and managerial reports convey desired
information.
Analyzes, interprets and effectively communicates financial information to help
the management team focus on long-term profitability, operating expenses,
inefficiencies and opportunities to strengthen our financial position.
Effectively analyzes and communicates cost paybacks or return on investment for
capital improvement projects.
Develops and communicates budget and cash flow projections as needed.
Works closely with the General Manager to analyze operating scenarios, based on
current market conditions, to determine best practices and/or best economic
choices for the management team and executive committee to consider.
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Effectively negotiates and manages financing/borrowing arrangements and
relationships.
Invests short term assets to maintain proper cash balances and to take advantage
of safe investment opportunities.
Effectively manages the structure of the company's balance sheet to ensure proper
alignment of assets and liabilities, and to ensure the Company's assets are
managed consistent with the management team’s expectations.
Effectively negotiates and manages relationships with outside accounting, tax and
other professional service providers.
Effectively manages risk management activities including property & casualty
insurance, workers compensation and company credit policies.
Effectively manages employee benefits including health, dental, life, voluntary
AD&D insurances; FSA, HRA accounting, and C & D's Employee retirement plan.
b. The Accounting & Information Team Manager is an effective human resources
manager:
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Demonstrates a commitment to human resource management – The philosophy,
policies, procedures, and practices related to the management of people within our
organization.
Continually assesses the A & I Team’s human resources needs based on our
organizational and team goals and makes plans to ensure we have a competent
and stable work force to meet our goals.
Specifies the tasks to be performed by A & I Team employees and establishes
rules, schedules and effective working conditions for employees to perform their
tasks.
Determines and sets wages and wage add-ons for team members fairly and in a
manner that is consistent with our wage and compensation guidelines.
2. A summary of the A & I Team Manager compensation incudes:
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Safety, Health & Wellness Program.
Competitive salary.
Profit sharing.
401 K Employee retirement plan.
Vacation.
Company vehicle, fuel & maintenance.
Health & dental insurance.
Life insurance & Disability insurance.
3. For more information or to submit a cover letter and resume by mail OR email:
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Contact: Brad A. Hatley.
General Manager
C & D Lumber Co.
P.O. Box 27
Riddle, OR. 97469
541-874-2281
brad@cdlumber.com
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September 12, 2015
Accounting & Information Team Manager Expectations
C & D Lumber Management Structure Overview
A key component of C & D’s vision is “We are committed to shared leadership built on
courage, respect and integrity.” This element of our vision encompasses our desire to
involve all appropriate resources in the leadership, management and decision making
processes that we utilize at all levels in the organization.
Coupled with this element of our vision is the belief that people are C & D’s most valuable
asset and should be treated fairly and with respect at all times. This belief is at the core of
our management style and is non-negotiable for those who have a desire to be a part of C &
D Lumber Co’s leadership structure.
Our desire is to focus on processes that share leadership and decision making and to
minimize the modeling of “top down, command decision” style of management. Throughout
the organization our goal is to use a consensus decision making model to make decisions so
that appropriate people are involved in appropriate decisions.
Our management structure consists of the board of directors, the general manager, and the
management team. These teams and individuals are charged with the responsibility of
working effectively together to provide vision, leadership, direction, oversight and
accountability to C & D Lumber Co.
The board of directors is made up of the shareholders and the general manager. The
management team consists of the general manager, marketing manager, maintenance
manager, manufacturing manager, timber manager, and the accounting & information
team manager.
Accounting & Information Team Manager Job Expectations:
The Accounting & Information Team Manager at C & D Lumber Co. is responsible for the
leadership and management of the Accounting and Information team (A & I Team)
personnel and processes. The Accounting & Information Team Manager and appropriate A
& I team members have the primary responsibility for managing our financial relationships
and our financial accounting & reporting processes. This includes regulatory reporting,
bank relationships, oversight of accounting processes, and providing leadership in our risk
management process which involve insurance, tax’s, and SAIF & workers compensation
issues. In addition the Accounting & Information Team Manager is responsible to work
with other managers to set appropriate credit limits, and working with Silver Butte on
financial issues as appropriate. This team provides the primary accounting functions at C & D
Lumber.
The goal of the Accounting & Information Team Manager is to be an effective part of the
management team that manages C & D lumber Co. in an interdependent and profitable
manner. The Accounting & Information Team Manager must provide effective leadership
while managing the human resources in the A & I team in a way that empowers the A & I
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team employees to achieve excellence in areas of safety, customer service, quality
assurance, team work, efficient productivity and personal growth.
The following are the desired results that the Accounting & Information Team Manager is
expected to achieve and/or consistently demonstrate. Below the desired results are the
guidelines, resources, accountability measures and consequences of performance which are
listed to provide clarity and resources for the successful achievement of these desired
results. Also attached, and listed under resources, are several pages of Job Performance
Activities that may be helpful to the Accounting & Information Team Manager in achieving
the desired results.
1. Desired results:
a) The Accounting & Information Team Manager is an effective participant in our
management team and must demonstrate a commitment to achieving our vision and
modeling behaviors that are consistent with our company vision, beliefs and philosophies.
b) The Accounting & Information Team Manager is an effective human resources manager.
c) The Accounting & Information Team Manager consistently demonstrates leadership,
commitment and pro-active behavior that eliminates accidents and/or safety incidents and
creates a safe work environment for all employees.
d) The Accounting & Information Team Manager consistently demonstrates leadership,
commitment and pro-active behavior that create an interdependent A & I team that
consistently works successfully with other teams in the plant to achieve our goal of
creating a team oriented work environment.
e) The Accounting & Information Team Manager consistently demonstrates leadership,
commitment and pro-active behavior that create an A & I team that is focused on creating
high quality products that consistently meet our internal and external customer’s
expectations.
f) The Accounting & Information Team Manager consistently demonstrates leadership,
commitment and pro-active behavior that empowers the A & I team to be pro-active in
improving, maintaining, providing leadership, and giving or receiving training that will
ensure the A & I team and our plant is operating profitably, efficiently, and at maximum
productivity levels.
g) The Accounting & Information Team Manager consistently demonstrates leadership,
commitment and pro-active behavior towards their own personal growth and continued
learning and provides positive modeling to the manufacturing team that supports our goal
of creating a learning organization.
2. Guidelines:
a) Employees of C & D Lumber Company in a leadership position are responsible to achieve
the results above. While the desired results will be monitored the methods and systems are
up to the individual.
b) All systems or methods that are used to achieve the desired results must be consistent
with C & D’s values, beliefs and mission.
c) Leaders must treat people fairly and honestly.
d) Leaders are responsible to take the initiative to do what is necessary to achieve the desired
results. Leaders have the freedom and flexibility to work towards these results in a variety
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of ways in order to utilize their own styles, strengths and wisdom as long as the systems
are consistent with all other guidelines.
e) Leaders must be proactive at monitoring their personal conduct and modeling in a manner
that helps to achieve these results.
3.
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Resources:
Management Team
Specific Job Activities (attached)
The entire plant could be used as resources from the standpoint of downstream customers
and up stream suppliers.
d) Outside consulting firms and training facilities.
4. Accountability:
a) All evaluations on the performance of employees who are responsible for the leadership of
C & D Lumber Co. will include a review of this agreement. The review will include
feedback from peers, internal customers, employees, and external customers where
possible.
b) All performance evaluations will also include an opportunity for individuals to do a “self
evaluation” of their performance.
c) Managers will be responsible to provide the management team information on their
learning, goals and future expectations or plans that are made as a result of a formal
evaluation.
5. Consequences:
a) If we achieve the desired results we will grow a self-directed, empowered and learning
work force that will allow for long term, profitable employment for all stakeholders.
b) Leaders who are successful at achieving these desired results will be eligible for earning
the tops of their wage increases and any profit sharing opportunities they have available.
c) Leaders who are unsuccessful at achieving these desired results will not be able to
continue their employment in leadership role.
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The following specific job activity guideline is for the Accounting &
Information Team Manager position and is intended to be a resource guide
for this position. These guidelines are growing and changing resources
based on individual contributions.
Specific Job Activities Guidelines for the Accounting & Information Team
Manager:
a)
The Accounting & Information Team Manager must be an effective participant in our
management team and must demonstrate a commitment to achieving our vision and
modeling behaviors that are consistent with our company vision, beliefs and
philosophies.
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Assertively share information, ideas and opportunities with the management
team.
Demonstrate effective communication and facilitation skills. Willing and able to
facilitate team meetings or group processes when necessary.
Utilizes our organizational structure, systems, procedures and policies effectively.
Utilizes management team meetings, business goal meetings, management
structure and company policies to solve business problems effectively.
Can recognize the needs of internal employees or external suppliers and direct
them to the appropriate manager, team or resources within the organization.
Develop, document and carry out strategies to achieve goals
Help C&D to be accountable to stated vision, goals and agreements by sharing
feedback and experiences in the moment and at the source. Actively participate in
evaluating the management team’s performance, each manager’s performance
and your own performance.
Work in a manner that is consistent with our management team agreements.
(Attached)
Demonstrate the ability to effectively work in a “team management” culture and
to effectively interact and work with other employees.
Demonstrate a belief in people and model respect to others.
Demonstrate the ability to effectively analyze information and evaluate
information to develop a conclusion or recommendation that you can present to
the management team or others as appropriate.
Identifies issues, opportunities and problems. Gathers, organizes and reports
relevant information to the management team to support discussions.
Understands and effectively utilizes the consensus decision model to check for
understanding and agreement on decisions.
Provide active leadership as the manager of the A & I team. The management
team members are expected to participate in the management of C & D Lumber
Co. by assertively being involved in management activities, sharing your ideas
and experience with others, and effectively representing your team and your
team’s ideas to the rest of the organization.
Members of the management team are expected to work on site and to live in and
support the “local area”.
Maintains a good balance between work hours and personal time off. Commits
and works the appropriate hours to accomplish the desired expectations.
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b)
The Accounting & Information Team Manager is an effective human resources
manager. This includes all of the following elements of human resources management
as it relates to the A & I team:
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Demonstrate professionalism at all times. On site or at other activities when
representing C & D Lumber managers are expected to demonstrate professional
behavior and dress.
Demonstrates a commitment to human resource management – The philosophy,
policies, procedures, and practices related to the management of people within our
organization
Continually assesses the A & I teams human resources needs based on our
organizational and team goals and makes plans to ensure we have a competent
and stable work force to meet our goals.
Specifies the tasks to be performed by A & I team employees and establishes
rules, schedules and effective working conditions for employees to perform their
tasks.
Reviews the task and behaviors associated with each job within the A & I Team
and creates and communicates effective job expectations.
Effectively utilizes bid processes, training process and hiring process to staff the A
& I team with employees who are capable of meeting our expectations and goals.
Creates, implements and utilizes a mixture of training activities to improve the
performance of employees in the A & I team and the skills and ability of the A & I
team overall.
Provides timely and effective job evaluations for team members. Communicates
contributions and opportunities for ongoing training and improvement to team
members during evaluations openly and honestly.
Determines and sets wage's and wage add-ons for team members fairly and in a
manner I experience as consistent with our wage and compensation guidelines.
Listens and responds appropriately to the needs, wants and complaints of
employees and team members.
Determines and implements strategies to attempt to improve the A & I team’s
effectiveness, increase employee satisfaction, and enhance the environment the A
& I team works in.
HR management must be carried out in a manner consistent with our vision.
HR management must be carried out in a manner consistent with belief in people.
HR management must be carried out in a manner consistent with our
management Team agreements which are attached.
Activities that can assist the Accounting & Information Team Manager in consistently
demonstrating leadership, commitment and pro-active behavior that eliminates
accidents and/or safety incidents and creates a safe work environment for all
employees.
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Participates and contributes to our safety, health and wellness program
effectively. Demonstrates a commitment to create a safe and healthy environment
for employees to work in.
Take a pro-active, participatory role in crew and safety committee meetings.
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Model safety at all times. Wear proper safety gear, use lock out procedures,
take safety precautions around equipment, don't take short cuts.
Hold all employees and yourself accountable for maintaining a safe work
environment.
Provide leadership and coaching to the A & I safety representatives.
Delegate necessary authority to help maintain a safe work environment.
Work with the safety committee to manage all accident reports, follow up and
return to work programs.
Wear proper PPE at all times.
Make sure all employees have received necessary safety training and orientation
prior to being placed at a job.
Do complete follow up documentation on all accidents. Follow-up to include
discussions with the safety representatives and crews about the accident.
Facilitate the matching of talent and task in a manner that minimizes or
eliminates any safety risk.
Manage and provide leadership to eliminate safety risks involved in training
employees.
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d)
Activities that can assist the Accounting & Information Team Manager to consistently
demonstrate leadership, commitment and pro-active behavior that creates an
interdependent A & I team that consistently works successfully with other teams in the
plant to achieve our goal of creating a team oriented work environment.
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e)
Model teamwork at all levels at all times. Make team work the "culture" in the A
& I team through coaching, communication, hiring, promotion and participation.
Demonstrates and promotes working interdependently with all departments’
plant wide. Empowers teams throughout the organization to work together rather
than battle against each other.
Work interdependently with all departments at C & D. Involve others in areas
they are a good resource, be a resource for others when needed, involve other
departments in projects or programs that will effect them or their performance.
Utilizes open and honest communication. Communicates at the source regarding
issues rather than talking to others who may not be involved.
Pro-actively develop and use excellent communication skills. Model and coach
employees to develop and use as well. Examples are:
Coach employees to develop and use as well. Examples are:
1.) Giving and receiving feedback in an open and honest manner. Asking for
feedback and help.
2.) Use of basic communication skills such as paraphrasing, perception
checks and purpose statements.
3.) Take feedback to the source.
4.) Develop trust through honest communications.
Build interpersonal relationships through communication and participation.
Consistently utilizes active listening skills: Listens patiently to others,
acknowledges other people’s feelings, concerns and opinions, and responds to
suggestions or feedback appropriately.
Enable other team members to act and make contributions to the team. Fosters
collaboration, supports and motivates others to achieve goals.
Gives and seeks recommendations from others when developing plans or ideas.
Creates and implements rules and guidelines that empower team members to
take action rather than rules that create fear and limit team member’s
participation.
Demonstrates the ability to make decisions and provide direction to employees in
a manner that creates buy in from the team and helps set a direction for the team
that is consistent with our stated goals.
Lets others know in a timely manner when plans change or problems occur that
impact the team.
Shares success and credit with others. Acknowledges others skills, experience,
creativity and contributions.
Creates A & I team goals that focus on how C & D as a company and as one team
can be productive and profitable overall versus what might be best for the A & I
team only.
Activities that can assist the Accounting & Information Team Manager to consistently
demonstrate leadership, commitment and pro-active behavior that creates an A & I
team that is focused on creating high quality products that consistently meet our
internal and external customer’s expectations.
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Communicates quality assurance expectations clearly so team members
understand how they impact the quality of our products and/or services and what
they are expected to do regarding quality assurance.
Holds A & I team members accountable for meeting quality assurance standards
for the information produced and the services provided by the team.
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Spends time in the manufacturing areas, lumber yards, and plant site evaluating
the quality of our products and then follows up with appropriate people on quality
successes and opportunities.
Empowers and involves employees in setting, meeting, and taking necessary
action to achieve quality standards for the information produced and the services
provided by the team.
Implements processes to ensure the A & I team members are active participants
in our quality assurance programs including monitoring aged inventory, looking
at lumber in the plant, ect.
Quickly and effectively responds to internal quality assurance issues to correct
problems timely.
Quickly and effectively responds to external quality assurance issues and or
customer claims to resolve issues appropriately and in a timely manner.
Emphasizes quality in all processes and projects.
Evaluates performance against quality standards to identify areas of opportunity
within the team or individual employee’s performance.
Demonstrates a high level of commitment to achieving our quality goals and is a
positive role model in supporting our goals regarding quality and blemish free
products.
Work effectively with the other managers and the general manager to set,
monitor and measure quality assurance standards.
Empower employees to take action when we are not meeting our QA standards.
Model if we can't be within the target ranges of QA standards we stop until we
find a solution.
Develop feedback or monitoring systems to measure quality performance.
Develop a plan for maintaining constant quality assurance efforts and for meeting
our QA standards consistently.
Maintain optimum customer service for both the internal customers and external
customers. Constantly model and communicate the benefits of customer service
and customer satisfaction. Provide the A & I team with clear and accurate
information regarding customer needs.
Facilitate systems that ensure team members know their resources to solving
quality assurance problems.
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f)
Activities that can assist Accounting & Information Team Manager to consistently
demonstrate leadership, commitment and pro-active behavior that empowers the A & I
team to be pro-active in improving, maintaining, providing leadership, and giving or
receiving training that will ensure our plant is operating profitably, efficiently, and at
maximum productivity levels.
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g)
Effectively utilize functional team plans to develop & monitor productivity goals
for the A & I team.
Effectively demonstrates thorough knowledge of generally accepted accounting
principles. (GAAP)
Works effectively with other managers and teams to ensure systems of internal
control are adequate to ensure the proper safeguarding of C & D's assets.
Ensures financial and managerial reporting is timely and systems properly
capture, compile and report information to ensure financial statements are
prepared in compliance with GAAP and managerial reports convey desired
information.
Analyzes, interprets and effectively communicates financial information to help
the management team focus on long term profitability, operating expenses,
inefficiencies and opportunities to strengthen our financial position.
Effectively analyzes and communicates cost paybacks or return on investment for
capital improvement projects.
Develops and communicates budget and cash flow projections as needed.
Works closely with the General Manager to analyze operating scenarios, based on
current market conditions, to determine best practices and/or best economic
choices for the management team and executive committee to consider.
Works effectively with other managers to develop and analyze business goals that
influence the company’s short term and long term plans.
Effectively negotiates and manages financing/borrowing arrangements and
relationships.
Invests short term assets to maintain proper cash balances and to take advantage
of safe investment opportunities.
Effectively manages the structure of the company's balance sheet to ensure proper
matching of assets and liabilities and to ensure company's assets are managed in
a manner consistent with the board’s expectations.
Effectively negotiates and manages relationships with outside auditors.
Effectively manages risk management activities including property & casualty
insurance, workers compensation and company credit policies.
Effectively manages employee benefits including health, dental, life, voluntary
AD&D insurances; FSA, HRA accounting, and C & D's Employee retirement plan.
Effectively oversees the information system and processes (network, application
software, and computer hardware, ect.) to ensure its adequacy and ensure the
company is planning for the updating and requirements for technology.
Continually reviews the volume and flow of financial and managerial reporting to
ensure we have what is required to make sound decisions and to eliminate
reporting that is not productive.
Delegate and share responsibilities in a manner that puts employees in charge of
their work centers.
Manage and work with the A & I team to maintain optimum operating costs
based on operating mode. This includes manpower, overtime, vacation schedules,
non-value added time and schedules.
Model flexibility. Constantly research and look at what is the best way to
eliminate non- value added time and create optimum operation efficiency.
The Accounting & Information Team Manager must consistently demonstrate a
commitment and proactive behavior towards their own personal growth and
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development and the implementation of processes within the A & I teams that supports
our goal of creating a learning organizations.
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Utilizes feedback to create and implement a personal training and development
plan to improve and develop performance.
Demonstrates assertive and pro-active behavior regarding personal training and
development for all employees.
Demonstrates assertive, timely and pro-active behavior regarding personal
training and class hours required to maintain appropriate licensures and skills
required of the Accounting & Information Team Manager.
Provides effective training opportunities for employees.
Empowers employees to stretch, grow and enhance their skills and abilities.
Participates in and promotes plant wide learning opportunities, classes and
activities.
Develops and implements training plans for team members.
Develops training goals for the A & I team overall and for individual team
members.
Help create opportunities that make people feel they are doing something that
matters - to them personally and to the larger world.
Encourage employees to learn what is going on at every level of the organization,
so they can understand how their actions influence others.
People feel free to inquire about each other’s assumptions and biases, as well as
their own. Encourage and maintain openness and honesty within the team.
There are few, if any, sacred cows or subjects we cannot openly discuss.
Constantly use your experience as part of education and promote learning. Be
willing to take risks, fail and learn from mistakes.
Encourage others to be learning from their experience, and from others, in a
positive manner.
Challenge the process: Search for opportunities, experiment and take risks.
Model self-renewal. Exercise mentally, physically and emotionally.
Be pro-active regarding personal training and development.
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Management Team Agreements Effective May 2008
We agree to work in a manner consistent with our vision, mission, values and beliefs. In
addition, we agree to the following Team Agreements:
 Demonstrate effective, professional individual performance & a commitment to
achieving desired results:
o Be on-time
o Be prepared and participate fully
o Take initiative and make recommendations within your area
o Invest energy and time within the team
o Demonstrate courage and commitment
o Apply and commit yourself
o Ask for and offer help
o Admit and take ownership for mistakes
o Knowledge of business and business skills
 Work together successfully:
o Use each other as a resource assertively
o Fully support each other
o Have and practice consistency on HR matters
o Hold each other accountable
o Be skilled at and ask the tough questions
o Be committed to working through differences
o Do what you say or come back and renegotiate
o Have Fun! Enjoy each other’s differences
o Deal with sensitive issues in the moment and at the source
o Be committed to using our processes
o Recognize successes
 Learn and Live C&D Values:
o Practice self-awareness
o Learn and grow
o Promote and protect C & D’s image
o Use good listening skills
o Maintain confidentiality
o Be honest and respectful
o Be flexible and open to new ideas
o Keep “what is best for C&D” in mind
o Give and receive feedback effectively & at the source.
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