• AiM Navigation Tips
• Logging On
• Icons & Fields worth noting
• Browser Choices
• “Work Control”
• Using a “Project Number” in AiM
• Vehicle Registration in AiM
• E-mails sent in AiM
• System generated
• Manually generated
• Report Requests
• Know Who to Contact with Questions

• from the UNCW Faculty & Staff webpage
• from the AiM Information webpage in Facilities
• http://www.uncw.edu/aim/
• from My Seaport

• QUICK ICONS
• Search (Magnifying glass)
• New (Blank page)
• SHOW ALL Icon
• “Green Lines” icon
• Allows you to view the entire list of choices
• BACK TO BROWSE Icon
• “Open Book” icon
• Allows you to go back to your search items list
• ENTRY at the Bottom Right of the Screen Field
• Allows you to directly go to the customer request or work order by typing in the number

• Internet Explorer
• Mozilla Firefox
• Google Chrome (provides a spell check)
NOTE: Problems with access or exporting reports may have to do with the browser you are using. Please contact Clete
Hayes (ext. 23868) or TAC (ext. 24357).

• Create a “Project Number” to group a set of work orders for a particular purpose
• Process
• Contact Work Control Manager to set up a project number
• Include that project number in the description of your
Customer Request
• Benefits to you
• Group costs for a particular set of work orders
• Easily group work orders for a particular event

• Register NEW vehicles maintained by the Garage
• Process
• Fill out the Garage Equipment/Vehicle Identification Record form located on the Facilities webpage for NEW Vehicles
• http://www.uncw.edu/physicalplant/forms.htm
• Send to Clete Hayes ( hayesl@uncw.edu
)
• Update Asset information for TRANSFERS and
SURPLUS vehicles maintained by the Garage
• Contact Clete Hayes ( hayesl@uncw.edu
) with adjustments
• Benefits to you
• Manage vehicle inventory by organization
• Manage vehicle repairs and costs by accessing a single asset number

System generated Emails sent in AiM…
• CUSTOMER RESPONSE NEEDED
• Notifies customer more information is needed to process their customer request
• FUNDING APPROVAL
• Notifies Budget Authority a Customer Request needs to be funded
• WORK ORDER NUMBER
• Notifies customer when a work order has been generated from their Customer Request
• WORK COMPLETE
• Notifies customer when shop technician has completed the work on the phase

Emails sent in AiM…
• Manually generated Emails are usually sent from
Work Control
• A link is provided to take you directly in AiM where the email addresses
• The link will not work if it is sent from a menu the recipient does not have access to
• If the link does not work, the document number is at the end of the link and you can easily enter it in AiM
• https://baaim1.uncw.edu:443/production/screen/PHASE_VIEW?multitenantId
=1&proposal=15-02390&sortCode=001

• Request form on the AiM webpage
• http://www.uncw.edu/aim/documents/AiM%20Report%20Request.pdf
• Open in PDF
• Request routes to Sharon Baucom, Facilities Administration Director
• She will assign your request to Mike Last or Clete Hayes in Facilities
Administration
• Before you request a report please consult the report listing on your menu
• A report may already exist for you to use

• 360
• Phase Transaction Detail
Report
• 385
• Work Order/ Phase Cost
Analysis
• 1005
• Work Order Billing
• 1018
• Work Order Partial Billing for Reconciliation Report
Link to “How to Display an AiM Report in Excel”… http://www.uncw.edu/aim/documents/HOW%20TO%20DISPLAY%20AN%20
AiM%20REPORT%20IN%20EXCEL.pdf

• CLETE HAYES
• to CUSTOMIZE your
WORKDESK
• to NAVIGATE thru AiM
• to set up a QUERY
• LORIE JACKSON
• for ???’s on CUSTOMER
REQUESTS, WORK ORDERS
& FUND APPROVALS
• TERRY BLAKE
• for ???’s on DEPARTMENT
CHARGES