JOB PACK
Development and Alumni Relations Office
RAISERS EDGE DATABASE MANAGER
Reference No: NARE5140
Permanent
Closing date: 12pm (noon) on 4 December 2013
Interviews date: 16 December 2013
Applications should be returned in an envelope clearly marked "Confidential" to:
Human Resources Advisor
University of Bedfordshire
Luton
Bedfordshire
LU1 3JU
England
Telephone No:
01582 743390
Applications can be sent via e-mail to employment.opportunities@beds.ac.uk
Please be aware when submitting job applications via email that our systems will only accept email
applications less than 25MB in size. Please ensure you check the size of your email before submitting an email
application.
If your email has been successfully sent, you will receive an email acknowledging receipt. If you do not receive an
acknowledgement email, please contact the HR team on 01582 743390 to ensure your application has been
received.
All applications must be received no later than 12 noon on the above closing date. Applications will not be
accepted after this deadline.
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JOB PACK
Contents

University of Bedfordshire
– Introduction
– The Facts
– Investing in Staff
– Research

University Structure

Our Community
– Campus Information
– Maps and Directions

The Region
–
–
Bedford
Luton

University of Bedfordshire’s Mission Statement, Core Values and Beliefs

Benefits and Facilities of the University of Bedfordshire

The Application Procedure

Departmental Profile

Job Description
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University of Bedfordshire
Introduction
The University of Bedfordshire was established in August 2006 by order of the Privy Council, as a result of the
merger between the University of Luton and De Montfort University’s Bedford campus.
However, our history dates back to 1882, when Bedford Training College was founded. Since that time, the
University has established a reputation for delivering excellent teaching, not least in the areas of sport, teacher
training and media.
The University of Bedfordshire is a teaching intensive institution with a broad portfolio of courses, focussing
primarily on vocational areas including education, health, media, sport, computing and business. Our students
are drawn from both home and abroad – with substantial success in recruiting from the EU, China, India,
Pakistan, Nigeria and elsewhere.
We have some 24,000 students, with 46% of students aged over 25 years old, and around 1,200 members of staff
across our two main campuses in Luton and Bedford, the Butterfield Park and Putteridge Bury sites on the
outskirts of Luton, the new Buckinghamshire campus in Aylesbury, and across hospital sites in Bedfordshire and
Buckinghamshire and several partner institutions including local FE colleges and the British School of Osteopathy.
The Facts
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We are undergoing a £180m expansion and development programme in our campuses
We won the Queen’s Award for Enterprise: International Trade 2011, the most prestigious corporate award
We are a leading partner in the Bedfordshire Olympic Opportunities Support Team (BOOST) which aims to
maximise the benefits of the 2012 Games to Bedfordshire’s businesses
We received the Fairtrade Status Award in 2012, and we are one of the highest climbing institutions in the
Universities Green League 2011 ranking 53 out of 138
Our graduates enjoy excellent employment rates, with 90% in work and/or further study within six months of
graduating (Destinations of Leavers from Higher Education 2010)
In The Guardian’s University Guide 2013’s league table for English we have jumped a massive 59 places
ranking 43 out of 102, and appear in 15 subject tables
The Government chose us as a Centre of Excellence in Teaching and Learning in 2007, awarding us £3.3m.
The CETL leaves an extensive legacy of an employment focused curriculum providing staff development and
support. It is now known as the Centre for Learning Excellence
The Faculty of Education, Sport and Tourism is one of the UK’s largest providers of teacher training
Our Careers and Employment Service has been commended by the Association of Graduate Careers
Advisory Services (AGCAS) for incorporating skills into degree courses to make students more employable
We have industry links with some 4,000 organisations including the BBC, TUI and Channel 4
We were commended for our ‘world-leading’ research in the Government’s Research Assessment Exercise
(RAE) 2008
We have been awarded top marks – a ‘confidence’ rating – in our most recent Quality Assurance Agency
audit 2009
Our staff have received a number of National Teaching Fellowship Awards for outstanding contribution to
teaching and learning
Investing in staff
The University considers its staff to be its single most important resource, upon whom the quality of service we
offer to students, external customers and stakeholders depends.
It is our aim to help all our employees reach their full potential and we demonstrate this commitment by offering a
full range of training opportunities and events via our Organisational Training and Development Unit.
The University of Luton was the first University to gain the prestigious Investors in People award in 1994 and
further to the assessment in June 2011 we achieved the Gold award in IiP as the University of Bedfordshire. We
will retain this status for 3 years.
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Queen’s Award for Enterprise
The University was presented with the Queen’s Award for Enterprise: International Trade 2011. We won the
accolade for our “outstanding achievement in increasing its overseas income by 154 per cent over three years
and producing an aggregate of £54m over that period". The Queen’s Awards for Enterprise are made annually by
HM The Queen and are the most prestigious corporate awards that any UK business can win. The independent
awards are given for five years and show how successful a business is.
Research
Funding for research has doubled following the University’s successful performance in the Government’s
Research Assessment Exercise (RAE) 2008. Bedfordshire was commended for its ‘world-leading’ research in
several areas including Communications, Cultural and Media Studies, Earth Systems and Environmental Science,
Social Work, Social Policy and Administration, Sport, Tourism and Leisure, and English Language and Literature.
The RAE also rated our research as ‘internationally excellent’ in Computer Science and Informatics, and Business
and Management Studies.
University Structure
The University has four academic faculties: the Faculty of Creative Arts, Technologies and Science (CATS), the
Faculty of Health and Social Sciences (HSS), University of Bedfordshire Business School (UBBS) and the Faculty
of Education, Sport and Tourism (EST). Each faculty is led by a Dean and sub-divided into Departments, Schools
and Departments.
University of Bedfordshire Business School
 Executive Dean – Dr Sonal Minocha
 School of Law – Mr Tom Mortimer
 Department of Management & Business Systems – Elizabeth Parkin
 Department of Accounting and Finance – Michael Kennedy
 Department of Marketing, Tourism & Hospitality – Dr Ramesh Durbarry
Faculty of Creative Arts, Technologies and Science
 Executive Dean – Professor James Crabbe
 Associate Dean – Malcolm Keech
 Department of Performing Arts and English – (Acting Head) Dr Jane Carr
 Department of Computer Science and Technology – Professor Amar Aggoun
 Department of Journalism and Communications – Professor Alexis Weedon
 Department of Media Arts and Production – Dr Karen Randell
 Department of Art and Design – Mr Colin Davies
 Department of Science – Professor Jan Domin
Faculty of Education and Sport
 Executive Dean – Dr Sally Bentley
 Associate Dean of Education and Sport – Dr Gordon Mellor
 Department of Teaching Education – Dr Simon Gibbons
 Department of Sport Science and Physical Activity – Dr Andrew Mitchell
 Department of Education Studies – Juliet Fern
 Department of Language and Communication – Theo Maniski
Faculty of Health and Social Sciences
 Executive Dean – Professor Michael Preston-Shoot
 Associate Dean – Ms Judith Chappell
 Department of Healthcare Practice – Dr Barbara Burden
 Department of Applied Social Studies – (Acting Heads) Amanda Thorpe and Dr Patricia Hynes
 Department of Psychology – Dr Ian Robertson
 Department of Sports Therapy – Dr Lucy O’Driscoll
 Department of Clinical Education and Leadership – Dr Clare Morris
 Dean of Bedfordshire and Hertfordshire Postgraduate Medical School – Professor Alan Sinclair
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University Campus Milton Keynes
 Executive Dean – (Acting) Professor David Barrett
 Associate Dean – Paul Sant
Research Institutes
 iBEST Institute of Biomedical and Environmental Science and Technology (formerly known as LIRANS)
 IRAC Institute for Research in Applicable Computing
 RIMAD Research Institute for Media, Art and Design
 IHR Institute for Health Research
 IASR Institute of Applied Social Research
 BMRI Business and Management Research Institute
 IRED Institute for Research in Education
 ISPAR Institute for Sport and Physical Activity Research
 INTOUR Institute for Tourism Research
The University also has many non-academic departments including:
Registry
Partnership Office
Centre For Learning Excellence
Finance
Facilities and Estates
EU and International Office
Chaplaincy
Development and Alumni Relations
Marketing, Communications, Admissions and Recruitment
Learning Resources
Knowledge Hub
Putteridge Bury Conference Centre
Human Resources
Information Services
Quality
Careers and Employment Service
Organisational Development Training Unit
Our Community
All our campuses offer close-knit and friendly environments where staff are encouraged to interact and work
effectively together.
The University is undertaking multi-million pound development with £85m invested in state-of-the-art facilities at
our campuses over the past four years and a further £55m to follow at our Luton campus by 2012, which include
brand-new £40m student halls Fitzroy Court which opened autumn 2011, and a new £15m Postgraduate Centre
still to come.
Luton campus, Park Square
The Luton campus is located in the town centre and is home to Luton’s main teaching buildings. It boasts a brandnew £34m Campus Centre which opened in autumn 2010, which will act as a base for all student services, made
easily accessible via the new Student Information Desk (SiD). The new Campus Centre houses informal and
formal teaching spaces, as well as exhibition spaces for student work.
The Luton campus also has a coffee shop, restaurant and comfortable staff coffee lounge, and is within easy
walking distance of The Mall Arndale shopping centre and Luton train station.
As part of the multi-million pound redevelopment, the Luton campus has also seen a £1.4m investment in
business facilities including a new Law Moot Court and unique Business Pods, plus labs upgrades including in the
Psychology, and the Biomedical and Forensic Sciences laboratories. A further £12m is being invested in the
Computing and Media departments.
Putteridge Bury campus, Luton
The Putteridge Bury site is located four miles from the main Luton campus on the Bedfordshire-Hertfordshire
border. It is a magnificent neo-Elizabethan country mansion set in 30 acres of landscaped gardens. It is home to
the University of Bedfordshire Business School’s postgraduate courses, the University’s Conference Centre, the
Knowledge Hub and the Bedfordshire and Hertfordshire Postgraduate Medical School. The University of
Bedfordshire’s own Postgraduate Medical School is also based here.
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Luton campus, Butterfield Park
Butterfield Park is an 85-acre business and technology site providing dedicated healthcare teaching and learning
facilities to ensure that students have plenty of opportunities to develop and refine their clinical skills. Future
developments will include simulation laboratories complete with fully functional theatres, ward, and clinic
environments.
Bedford campus, Polhill Avenue
This campus has excellent facilities, a friendly atmosphere and a proven track record of exceptional teaching and
graduate employment. The campus is located 20 minutes by foot from the town centre has recently undergone a
£34m redevelopment programme which includes a new Campus Centre housing 280-seat theatre which runs
regular professional seasons, café and social space, two brand-new, fully equipped gymnasiums and state-of-theart sport science labs.
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Buckinghamshire campus, Aylesbury
The Buckinghamshire campus is located on the ground floor of an executive building and offers state-of-the-art
facilities for healthcare subjects. Oxford House boasts a fully equipped skills lab set up to replicate a working
hospital ward, as well as an IT suite, nine classrooms, social space for self directed learning or group learning
activities, individual learning pods, open areas for small group work and clinical skills facilities.
See our website for a virtual tour of the campuses: www.beds.ac.uk/virtualtour
The Region
Luton and Bedford are situated in the county of Bedfordshire, and are ideally placed between Oxford, Cambridge,
London and Birmingham at the centre of the UK’s transport network.
Bedford, Central Bedfordshire and Luton are set to benefit from inward investment totalling more than £3.2billion
by 2012. Completed developments in and around Luton include a £0.3billion science park at Butterfield and a
£0.2billion investment into widening the M1 motorway.
There are a number of other massive developments currently in progress or in the pipeline. These include
investments into transport infrastructure:
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A further £20million towards Luton Town Centre Transport Scheme
£85million Luton Dunstable busway
£16million to update the train stations and London Luton Airport.
There are also massive shopping developments underway or currently in planning process to enhance Luton’s
shopping experience. These include:
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£200million investment in the redevelopment of the Power Court site (opposite the University)
£400million retail and housing development at the former Vauxhall site in Luton, also known as Napier
Park.
The University itself contributes some £300 million to the local economy each year.
The University of Bedfordshire has always maintained a strong record in applicable research and has a national
presence in knowledge transfer. The M1 Knowledge Exchange links the University of Bedfordshire with Cranfield
University in support of business development both locally and regionally. The University currently manages the
Bedfordshire and Hertfordshire Postgraduate Medical School – a partnership between the University of
Bedfordshire, the University of Hertfordshire and Cranfield University to provide healthcare courses in the region –
and the Luton and Dunstable Innovation Centre. There is certainly the potential for considerably more growth in
existing markets and in the development of new markets.
Bedford
Bedford is an idyllic riverside town on a beautiful stretch of the River Great Ouse, only 40 minutes from London by
train. Bedford has excellent transport links to the rest of the UK as it sits between the M1 and A1. Bedford’s
surrounding area has a wealth of parks and open spaces including Bedford Park, near the University campus,
which is ideal for walks, cricket, tennis and basketball. The Box End Park watersports centre offers a variety of
activities including waterski and wakeboarding, while the Priory Marina offers sailing and windsurfing. There is
also an indoor snow slope in the Xscape centre, located in the nearby town of Milton Keynes.
Slightly further afield from Bedford, there are 206 acres of open country for lake and river walks, angling, wildlife
and conservation areas. Also close by is Woburn Abbey and Safari Park, and the famous Royal Society for the
Protection of Birds (RSPB) nature reserve at Sandy.
Bedford has a museum which tells the town’s story from when it was established by the eight century Saxon chief,
Beda, to the modern day. The Cecil Higgins Art Gallery and Museum is home to award-winning collections of fine
and decorative arts from the 18th to 20th centuries.
Bedford grew around a traditional open-air market which still exists today on Wednesdays and Saturdays and is
located in St Paul’s Square, on the banks of the river.
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Bedford also hosts many colourful festivals throughout the year including a festival of music, speech and drama, a
music festival, the Bedford Beer Festival and Proms in the Park. In addition, the annual Bedford Regatta and the
biennial River Festival make the most of the town’s riverside location.
Luton
Luton is the largest town in Bedfordshire and lies just 50km north of London, so the capital is only a 30-minute
train journey away. Surrounded by the beautiful North Chiltern Hills, it has excellent transport links to the rest of
the UK and Europe. London Luton Airport is just 5km from the Luton campus, Park Square and is currently the
UK’s seventh largest airport.
Luton is not only one of the UK's largest towns, but also one of its most diverse. In all, more than 100 different
nationalities make up this vibrant, multicultural society, and a firm commitment to cultural integration has seen
Luton become something of a model of amicable community relations.
Everyone in Luton benefits from all the facilities you would expect in a town of this size. Local healthcare services
include not only dedicated local GPs and community nurses, but also the large, modern Luton and Dunstable
Hospital, all of which consistently perform well in government league tables.
As for shopping, you are spoilt for choice. Right at the heart of the town, The Mall Arndale shopping centre has
recently seen a £20m redevelopment and offers 130 stores and integrated car parks. The surrounding traditional
shopping streets and Luton's famous markets perfectly complement the centre, and act as yet another testament
to the town's diversity.
The Galaxy Centre is home to an 11-screen cinema, 16 bowling lanes, pubs and restaurants all under one roof.
There is also a thriving theatre and an arts centre which holds live music events, exhibitions and comedy nights.
Maps & Directions
For maps and directions to each of the University campuses, please visit our website:
www.beds.ac.uk/contactus/directions
A service for tailored driving directions is available where you will be asked to enter your postcode for detailed
driving directions and a map.
If you are unable to access the internet then please contact the Human Resources Department on 01582 743376
and we will send you a map and directions.
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University of Bedfordshire’s Vision, Mission and Values
Our Vision
The University of Bedfordshire’s vision is of a world where all are able to benefit from transformational
educational experiences.
Our Mission
We create a vibrant multi-cultural learning community enabling people to transform their lives by participating in
excellent innovative education, scholarship and research.
Our Values
We have a commitment to our students, staff and stakeholders and aspire to fulfil our mission; in doing so we will
be guided by these values:
Access – we value diversity and have a student focus on all we do.
Scholarship – we develop and maintain our knowledge of subjects and disciplines which we impart to our students
through our teaching.
Partnership – we believe in working in partnership with individuals and organisations to develop our students, to
inform our applicable research and to make a difference to the communities of which we are a part.
Innovation – we expect our work to be innovative as well as true and believe in continuous improvement, thereby
enhancing the quality of all our activities.
Respect – we have a concern for all our students and staff.
Employability – we believe in empowering our students and preparing them for the world of work.
Equal Opportunities Statement
As an academic community, the University acknowledges its duty to offer the best possible education experience
to all students. The University aims to celebrate the diversity of its student body and the community which it
serves in ways which are mutually enriching. All students should, as an integral part of their experience, be able
to perceive their programmes of study within a broad cultural perspective, and the University is developing a
curriculum which is responsible to contemporary society.
As an employer, the University is working actively towards achieving a body of staff which reflects more accurately
the range of backgrounds found in society as a whole. This is being achieved through its staff recruitment,
training and development policies. Through its resource planning strategies, the University is committed to
meeting the needs of all students and staff.
The University is setting guidelines for good practice and targets for action which will be regularly monitored and
reviewed.
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Benefits and Facilities of the University of Bedfordshire
Training
The University is committed to supporting staff training and personal development, with our aim being to provide
excellent training and personal development opportunities to all staff. Our Organisational Development and
Training Unit provide courses, which staff are encouraged to attend.
Pension
The University of Bedfordshire offers two pension schemes. For academic staff there is the Teachers Pension
Scheme where the employer’s contribution is 14.1% and the employee’s contribution is variable depending on
your salary. New employees who have been active members in the Universities Superannuation scheme (USS)
in the 30 days prior to commencement at the University of Bedfordshire must continue their membership with the
USS. For non-academic staff there is the Local Government Superannuation Scheme where the employer’s
contribution is averaged at 20.2% and the employee’s contribution is variable depending on your salary.
Holidays
Annual leave entitlement is generally 25 days for non-academic staff and 35 days for academic staff pro rata per
annum in addition to the 8 statutory bank holidays. In addition, concessionary days may be offered at the
discretion of the University.
Sickness
During periods of absence owing to sickness, in addition to Statutory Sick Pay, there is normally an entitlement to
sickness payments under the University’s Occupational Sick Pay scheme made according to length of service.
Occupational Sick pay will only be payable in accordance with the University’s Policy on Management of Sickness
Absence.
Maternity and Paternity Provision
All female/male employees are entitled to maternity/paternity leave. Actual entitlement to maternity leave and pay
is determined by length of service; full details of the schemes are available from the Human Resources
Department.
Mentoring
The University’s mentoring scheme is where an established member of staff offers advice, guidance and
encouragement to a new member of staff. This can be accomplished via a variety of methods, but the overriding
intention is that newcomers to the University be introduced to its values, culture and working practices within a
relationship of mutual trust and respect.
Car Parking
The University aims to provide parking for all staff that requires it, but this may not always be possible due to
limited parking spaces available to the University. If no spaces are available staff will be put on a waiting list and
informed by Facilities and Estates when a space becomes available.
Any employee allocated a parking space will be charged a parking fee, which is deducted from your salary on a
monthly basis.
Allocation of a parking space is not guaranteed.
Staff Discount Scheme
Active Luton
The University of Bedfordshire has agreed special corporate rates at all active Luton centres where you can use
the facilities at any centre and enjoy special membership rates and discounts, thorough a discounted membership
option or a Go4Less card, which gives a discount of around 10%. To take advantage of the University of
Bedfordshire swim only, swim and gym, or swim, gym and golf memberships call 0845 3303 085, and ask for the
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membership adviser or receptionist. There are 5 membership options available; all have a joining fee of £10 to
cover administration. Membership options start at £15 per month.
Aylesbury Campus
Aylesbury College offers staff at the University of Bedfordshire gym membership for an amazing £10 per month
and you will only pay a one-off £15 induction fee. To enquire about gym membership or arrange an induction, call
01296 780 222.
Alexander Sports Centre, Bedford (ASC)
Is a multi-use facility offering an extensive range of sporting opportunities. The sports hall is the size of eight full
size badminton courts and is home to two tennis courts, two indoor football pitches, a full size basketball court,
indoor cricket nets, two full size volleyball courts and a climbing wall. Annual membership from £65 per annum.
Childcare Vouchers
The University operates a childcare voucher scheme where the employee will be able to take a portion of their
salary as childcare vouchers. No income tax or national insurance will be paid on the portion of salary taken as
childcare vouchers. Further details are available from the Human Resources Department.
Unions
The University recognises two unions. Academic staff are eligible to join the Universities and
College Union (UCU) and non-academic staff are offered the chance to join Unison. For further information please
contact the Human Resources Department. The above are guidelines only and cannot be taken to constitute part
of the formal contract of employment.
Evolution @ Josephs Hair Salon
Using New Client Invitation and a University of Bedfordshire offer; staff, their families and friends can have the
ultimate hair experience. We have combined to offer a New Client Invitation allowing new clients to be pampered
at 80 per cent off standard charge.
Zoe Dee Beauty Salon
Staff can sample a selection of their exclusive services. As most people spend £40 or more on just 1 trip to the
beauty salon, their three visit invitations always sell-out quickly. Everything listed in this three visits promotion is
with 80% off! With the Zoe Dee New Client Invitation University of Bedfordshire Employees, Friends and Family
Members can purchase this package for only £39.99.
Superbreak
The University has partnered with Superbreak to offer staff a ten per cent discount on hotel accommodation with
optional rail travel, theatre and dining.Superbreak is the UK’s leading short break operator.
What can it offer?
 Accommodation – More than 2000 two to five star hotels in London and across the UK.
 Travel – Rail Inclusive packages available from all UK mainline stations.
 Airport Parking and Hotels – Book an airport hotel including parking
 Dining – Great value 2 night offers with dinner at top brand hotels.
 Theatre Breaks – Low cost packages to see all top West End shows
 Concerts and Events – Packages to leading rock, pop, sporting and cultural events
 Spa Breaks – Take time to unwind and relax.
 Eurostar Breaks - Book a Eurostar break to Paris, Disneyland Paris, Lille, Brussels, Bruges, Ghent and
Antwerp.
Planning a break at any time? ...Also available:
 Attraction Breaks – Treat the family to a visit to Legoland or many other theme parks
 Golf Breaks – At some of the finest courses in the land
 Minicruise Breaks – Our Minicruise breaks to some of the most popular cities in Europe
 Murder Mystery Breaks – Become a sleuth whist enjoying some luxury
 European City & Beach Breaks – Choose from 5,000 hotels & apartments around the world
Cyprus Nights Meze Bar Restaurant
Staff can get 15 per cent off any menu at Cyprus Nights in Guildford Street, Luton. Show your ID before ordering.
If planning a party you can also book a table for 25 guests or more to gain an additional discount off your food bill.
Staff and students can also enjoy free internet access at CAFE.CN, Guildford Street, Luton, when they buy a
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meal. There's also a free tea or coffee for a trial period with any meal bought. To book a table please call 01582
431119.
ModeFlowers.com
ModeFlowers.com is one of the UK's leading online Flower Services. If you can't find the flowers you are looking
for on their website please call one of their friendly staff on 0800 954 1925 who will be more than happy to assist
you. Order By 5pm for guaranteed next day flower delivery.
Subway
The University has teamed up with Subway to offer all University staff an Exclusive promotional offer – a £4 meal
deal on presentation of a voucher at their participating stores in Luton and Bedford town centres.
The Houmous Bar, The Mall, Luton
All staff (and students) can claim a 10 per cent discount on purchases, on promotion of their University ID pass.
The Houmous Bar is located on Smiths Lane between Debenhams and Marks and Spencer.
Chloe’s Beauty and Relaxation
University staff can claim a 10 per cent discount by showing their staff id card at Chloe’s Beauty and Relaxation in
Bedford. They offer free parking, friendly staff and are sure you will find a perfect treatment to suit you. Their bright
and spacious salon is also the perfect venue for Pamper Parties and Group Bookings. We look forward to giving
you a warm welcome. Treatments include: tanning, nail enhancements, waxing, make-up and ear piercing. To
book call 01234 328288.
Kaarp website
This is especially for all public sector employees. You’ll find deals on entertainment, finance, health, motoring,
shopping and travel. Offers include Alton Towers, Sea France, Sea Life Centres, Cafe Rouge and many more.
Osteopathy treatment
University staff can access BSO (British School of Osteopathy) treatment at the Southwark Bridge Road clinical
centre at a specially discounted rate of £16 per appointment. Just take along your University ID card. Treatment is
provided by senior BSO osteopathy degree students, supervised by tutors who are fully qualified osteopaths. The
clinic is based at 98-118 Southwark Bridge Road, London, SE1 0BQ.For more information contact:
clinicappointments@bso.ac.uk or 020 7407 0222 or www.bso.ac.uk
Health at Hand
As a member of Bedfordshire and Luton Chamber of Commerce, University employees can exclusively access
AXA PPP healthcare's free information telephone service, around the clock, 365 days a year. Their team of
nurses, pharmacists, counsellors and midwives are available night and day to give you the benefit of their
expertise. They'll answer your questions and provide valuable help and information on illnesses, treatments and
medications.
Big Yellow Storage
Big Yellow is offering University of Bedfordshire staff an extra 10 per cent discount
To receive a 10 per cent discount off the cost of storage for the length of your stay - in addition to any current
opening offer either visit stores, the website www.bigyellow.co.uk or call 0800 783 4949.
Costco
You can get membership of this chain of cash and carry warehouses that sell high-quality, nationally branded and
selected private-label merchandise at low prices. Visit www.costco.co.uk
NUS Extra
This card costs £11 to buy for the academic year and gives you discounts and offers at a wide range of shops,
food outlets and cinemas, including Amazon, Odeon, Pizza Hut and Superdrug. To get the card contact Jon
Stanley in the Students’ Union jon.stanley@beds.ac.uk Remember to take a passport size photo with you.
Sports massage
Based in room E203 at the Park Square campus in Luton it is open Tuesdays, Thursdays and Fridays from
12noon to 3pm. Payment is £7 per session. For more details and to book visit the sports massage website
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Gardening
All staff can join Frosts Gardening Club for free. As a member of the club which normally costs £10 you receive
ten per cent discount on a wide selection of products all day Thursday and Saturday. Check out
www.frostsgardencentres.co.uk for more details.
Training
The University may agree to make a financial contribution towards fees to help an employee with an external
course. Contact Organisational Development and Training Unit by email at odtu@beds.ac.uk to discuss options.
Hardware and Software
All University staff can claim an educational discount when buying IT hardware for personal use from suppliers
which are part of the Southern Universities Purchasing Consortium (SUPC). This could include buying USB flash
drives, scanners, DVD drives, or desktop computers, laptops or printers. Staff can also buy Microsoft Office from
ISD for home use for just £10! Full details are available via ISD.
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THE APPLICATION PROCEDURE
Please read the following guidelines carefully before completion of your application.
Completion of the Application Form
Your application form will be the key to deciding whether you will be called to interview, therefore, please take
your time and complete it as fully and accurately as possible. The following notes are designed to be of
assistance to you in completing the form.
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Complete all sections of the form, in full.
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Please use black ink or type, as this will assist photocopying.
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Print your name and address in block capitals.
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Please ensure that you clearly state the reference number and the post you are applying for in the space
provided at the top of the application form.

If you are applying for more than one vacancy you must complete an application form for each post.

Inform us on the equal opportunities monitoring form of any special requirements you have for interview or
subsequent employment.

Ensure that you are available to attend on the advertised interview date, where applicable, as it is rarely
possible to convene an interview panel on any other date.

Further copies of the application form can be obtained from http://www.beds.ac.uk/contactus/jobs/applying

Ensure your application form is returned to Human Resources, Park Square, Luton by 12pm on the closing
date.
Application forms and Curriculum Vitae (CVs)
To apply for a University of Bedfordshire post, you must complete the application form provided. CVs are not
permitted as a substitute, but can be included when accompanying the application form. If an application is made
through a CV alone it will not be put forward for shortlisting.
If you are not able to include all your information in the areas provided on the form, then please feel free to attach
extra sheets, clearly labelled.
References
Nominate two referees in the appropriate sections who will be able to comment on your suitability for the post, one
of these should include your current or most recent employer.
Job Specification
We strongly recommend that you thoroughly read the job description attached to this pack as it will highlight all the
essential and desirable criteria set for this post. Through the shortlisting stage, the criterion will be used to decide
which candidates are suitable for interview.
Ensure that you use the Personal Statement section in the application form to adequately match your skills and
experience against this criteria. Demonstrate how you can meet each of the criteria identified on the person
specification, relating your skills and experience to those required. You should do this by describing/explaining
the things that you have done or achieved. These may include experience gained through employment, your
personal interests or education.
Remember, the shortlisting panel will be looking at how you best match the essential and desirable criteria so if
you do not tell us we will not know. We are unable to make assumptions about you or your abilities.
- page 14 of 24 Final – 6 Feb 12
Should you have any queries relating to the job or person specification please contact the Human Resources
Department.
Acknowledgement of your Application
If you submit your application via email, you will receive an email acknowledging receipt. If you do receive an
acknowledgement email, please contact the HR team on 01582 743390 to ensure your application has been
received.
Due to the high levels of applications the University receives, we are unable to acknowledge receipt of postal
applications. However, if you would like your application to be acknowledged, please send a small self-addressed
postcard, affix a postage stamp and return it with your completed application form and we will send it back to you
on the day we receive your application.
The Closing Date
The closing date for this post is on the front sheet of this job pack and is also stated on the advert. You must
ensure that your application reaches the University by 12 noon on the closing date as late applications are not
accepted.
Applications can be sent electronically via an e-mail to employment.opportunities@beds.ac.uk. Please be aware
when submitting job applications via email that our systems will only accept email applications less
than 25MB in size. Please ensure you check the size of your email before submitting an email application and if
you do not receive an email acknowledging receipt, please contact HR for confirmation that your application has
been received.
If you are submitting your application electronically, please note that you are not required to send any further
copy of your application via any other means. Upon successful appointment, you will be required to sign all
documentation.
Alternatively all applications may also be posted or delivered to the Human Resources Office using the address
stipulated on the front page.
Your application will be treated in the strictest confidence.
Interview Selection
If an interview date has not been confirmed on the advert or in the job pack then interviews will be held as soon as
possible after the closing date. Successful candidates selected for interview will be confirmed by letter.
Unfortunately, due to the rising costs of recruitment and our wish to direct our funds towards the provision of high
quality education, we are unable to write to unsuccessful candidates.
If you have not heard from us within 4 weeks after the post/s closing, it is unlikely that your application has been
successful on this occasion. Please do not let this deter you from applying for any future vacancies at the
University of Bedfordshire.
Unfortunately we are unable to provide candidates with feedback from their application form if they have not been
shortlisted.
Selection Procedure
Selection criteria for interviews is based on merit only and may include one or more of the following interview
selection processes:




Application Form
Panel Interview
Written Exercise
Presentation Exercise
If you are expected to embark upon an exercise or presentation as part of the selection process you will be
notified of this in your interview letter.
- page 15 of 24 Final – 6 Feb 12
All the information obtained during the selection procedure will be assessed and used in the final decision making
process.
Proof of Eligibility to Work for the University Of Bedfordshire
All shortlisted candidates are asked to provide documentary proof of their eligibility to work for the
University of Bedfordshire in accordance with the Immigration (Restrictions of Employment) Order 1996.
Interview Expenses:
Candidates invited to attend an interview will be provided with information on claiming interview
expenses and where applicable, candidates' expenses will be paid on receipt of a completed
Expense Claim Form and relevant receipts within 4 weeks of receipt.
Interview expenses will not be payable where an unemployed person is able to claim such expenses from the
Employment Advice Service.
Overnight accommodation is offered for those candidates invited for interviews that live beyond a 60-mile radius.
Please contact the Human Resources Department to book accommodation for you if required.
In the event of a candidate withdrawing his/her application or refusing the offer of employment on grounds that, in
the opinion of the Interviewing Panel, are inadequate, no expenses will be paid. Where applicable the candidate
will also be asked to reimburse the University for the cost of any overnight accommodation.
The expenses of a candidate who is offered a post will be paid after commencement of employment.
Medical Questionnaire
Candidates who are offered the position will be required to complete a confidential health questionnaire, which will
be sent to them with their offer letter. Completed questionnaires should be sealed in the envelope provided and
returned, as soon as possible, to the Human Resources Department.
Disclosure Barring Service (DBS) Disclosure Check
Please note that some University of Bedfordshire posts may require a DBS disclosure check. In these cases
candidates will be informed at the interview. Receipt of a satisfactory check would be a condition of appointment.
- page 16 of 24 Final – 6 Feb 12
JOB DESCRIPTION
Details
Job Title:
Raiser’s Edge Database Manager
Department:
Development and Alumni Relations Office
Job Reports To:
Development Director
Location:
Park Square campus
Post Number:
NARE5140
Pay Point:
Grade 7
£31,331
to
£37,382
Context
The Raiser’s Edge Database Manager role is within the Development and Alumni Relations Office (DARO) of
the University of Bedfordshire.
The Development and Alumni Relations Office (DARO) is a newly restructured professional service of the
University reporting to the Pro Vice Chancellor Research & Enterprise, and thence the Vice Chancellor. The
DARO department has a key role in the delivery of the University of Bedfordshire’s new Strategic Plan 20122017.
The Development team provides support to allow effective partnership between the University, its alumni, and
key supporters of the institution, such as charities, foundations, trusts, businesses and individuals. Relationship
support is provided where external groups or individuals can contribute to enhancing the curriculum, enhancing
the student experience through work-experience, partnering in work-based education and financially supporting
Bedfordshire.
The Alumni Relations team supports University graduates in their life beyond study and provides the route to
ensure continued engagement with the University. Alumni principally support development of the curriculum,
student recruitment, providing links between the University and employers of the alumni and financially
supporting the institution.
The new Development and Alumni relations team is closely aligned with other areas of the University,
particularly the University’s knowledge hub team (employer engagement), the Careers and Employability
Service, the Partnership Office, the Director of Student Experience and MARC (Marketing, Admissions,
Recruitment and Communications).
The team works closely with the academic departments and the University’s Development Board, comprising
senior figures in the business communities of Luton, Bedford and Milton Keynes, which is Chaired by the Vice
Chancellor.
The re-profiled team comprises the following posts:
-
Dean of DARO (team leadership, key accounts, Development Board)
Alumni Relations Manager (alumni leadership, Convocation, outreach and regular giving activity);
Alumni Relations Officer (marketing, digital communications, volunteering, events support, student
engagement);
Raiser’s Edge Database Manager (Raiser’s Edge database expert user, donor prospect research and
profiling);
Development Manager – Trusts and Grants (charity grant giving interfaces, external income generation);
Administrative support (office management, finance).
Key Elements (please tick as appropriate)
1. This post has MANAGEMENT RESPONSIBILITY
2. This job requires SAFEGUARDING
3. This is a KEY POST (i.e. must have nominated deputy)
- page 17 of 24 Final – 6 Feb 12
YES
YES
YES
NO
NO
NO
x
x
x
Principal Accountabilities

To provide strategic insight and development of the Raiser’s Edge database with a focus on the role
data and the importance that Raiser’s Edge plays in the donor and alumni engagement programmes and
have overall responsibility for the day to day operation of the Raiser’s Edge database.

The management, maintenance, development and improvement of the Raiser’s Edge alumni database
(expert office user for Raiser’s Edge) including but not limited to:
– importing new graduation datasets;
– building queries to enable and record the external outreach work of the Alumni Relations Manager
and Alumni Relations Officer;
– devising campaign plans drawing on Raiser’s Edge e.g. alumni magazine and donor newsletter,
direct mail campaigns, telephone and major gift fundraising campaigns or events;
– maintaining the integrity of the database through planned interval audits and cleansing, devising
tenders for and management of data bureaux contractors regarding data enhancement;
– providing proactive and expert up to date guidance on Raiser’s Edge and its associated products to
inform DARO decision-making and forward planning;
– implementation of new functionality into the database to facilitate the capture and retrieval of
information for new initiatives and reporting on departmental Key Performance Indicators;
– creating accurate statistical, analytical and financial reports and data files;
– ensuring security and backup of data, and compliance with the Data Protection Act and Freedom of
Information Act;
– developing and implementing policies, procedures and protocols to streamline and guide data entry
and fulfilment;
– delivery of training on database standards and procedures;
– Indicative weighting: 60%

Management and Reconciliation of donations income with University financial systems (Agresso)
– the creation, management and timely submission of Gift Aid claims;
– identification, development and management of a suite of payroll giving solutions including the
enabling of payments by BACS;
– the integration of departmental interfaces and systems with the University’s developing electronic
payment systems including the conduct of regular giving campaigns;
– extraction of data to support the timely stewardship of donations;
– Indicative weighting: 20%
 Prospect research i.e. management of a suite of tools to assist finding and relationship building with
prospective donors, including research to produce prospect profiles and full briefs:
– monitoring and screening specialist print and digital news sources relevant to the University’s
causes for support;
– develop and research a list of major gift prospects for cultivation
– research the profiles of VIPs and potential University Honorands to support relationship building
e.g. through graduation or other corporate events
– provide expert user advice to the Development team and R&E colleagues on donor prospecting
tools and publications, presently Find Wealth Online, Wealth Watch and Factary PHI.
– Indicative weighting: 20%
- page 18 of 24 Final – 6 Feb 12
HERA Competencies
COMMUNICATION
The Role Holder communicates with staff and the public about basic subjects that require little further
explanation. In addition, the Role Holder may also be required to receive, understand and convey information
that needs more careful explanation or interpretation for others.
TEAM WORK AND MOTIVATION
The role holder is required to be supportive and encouraging of others in a team; help to build co-operation by
setting an example and showing a flexible approach to delivering team results; contribute to building team
morale as an active participant in the team. In addition, the role holder is required to clarify the requirements;
agree clear task objectives; organise and delegate work fairly according to individual abilities; help the team
focus their efforts on the task in hand and motivate individual team members.
LIAISON AND NETWORKING
The role holder is required to carry out standard day to day liaison using existing procedures in order to ensure
dissemination of information in the right format to the right people at the right time; build relationships and
contacts to facilitate future exchange of information. The role holder is required to participate in networks within
the institution or externally in order to influence events or decisions; undertake active collaboration to pursue a
shared interest. The role holder is required to initiate, build or lead internal networks; maintain relationships over
time; establish communication channels for self or others to use in order to influence events or decisions;
undertake active collaboration to pursue a shared interest. The role holder is required to initiate, develop or lead
networks which are external to the institution in order to ensure dissemination of information in the right format to
the right people at the right time; build relationships and contacts to facilitate future exchange of information.
SERVICE DELIVERY
The role holder is required to deal with internal or external contacts who ask for service or require information;
create a positive image of the institution by being responsive and prompt in responding to requests and referring
the user to the right person if necessary. Contact is usually initiated by the customer and typically involves
routine tasks with set standards or procedures. In addition, the role holder is required to deal with internal or
external contacts where the service is usually initiated by the role holder, working within the institution's overall
procedures or policies; AND OR understand and explore customer's needs; adapt the service accordingly to
ensure the usefulness or appropriateness and quality of service (content, time, accuracy, level of information,
cost).
DECISION MAKING PROCESSES
The Role Holders own decisions have a moderate impact on the University. The role holder will also make
collaborative decisions with others and play a role in contributing to others decisions. Outcomes of both types of
decision making will also have a moderate effect on the University.
PLANNING AND ORGANISING RESOURCES
The role holder is required to plan, prioritise and organise their own work or resources to achieve agreed
objectives. In addition, the role holder is required to plan, prioritise and organise the work or resources of self
and others within own area on a daily, weekly or monthly basis; plan and manage small projects, ensuring the
effective use of resources; receive information from and provide information to others to complete their planning;
monitor progress against the plan.
- page 19 of 24 Final – 6 Feb 12
INITIATIVE AND PROBLEM SOLVING
The role holder is required to solve standard day to day problems as they arise; choose between a limited
number of options which have clear consequences, by following guidelines or referring to what has been done
before; recognise when a problem should be referred to others. The role holder is also required to use initiative
and creativity to resolve problems where the optimal solution may not be immediately apparent but has to be
assessed by a process of reasoning, weighing up the pros and cons of different approaches; identify and assess
practical options; break the problem down into component parts.
ANALYSIS AND RESEARCH
The role holder is required to establish the basic facts in situations which require further investigation and inform
others if necessary. The role holder is also required to analyse routine data or information using predetermined
procedures and gathering the information from standard sources; work accurately to complete the task precisely
as specified.
For example, logging of IT or Health and Safety problems with the help desk. In relation to information analysis,
the Role Holder should be making use of standard processes that will assist the analysis of information.
SENSORY AND PHYSICAL DEMANDS
The role holder is required to carry out tasks at a level which would require either learning certain methods or
routines or involve moderate physical effort.
WORK ENVIRONMENT
The Role Holder is required to work in an environment which is relatively stable and has little impact on the role
holder or the way in which work is completed.
For example, a stable office environment.
PASTORAL CARE AND WELFARE
The Role Holder is required to show sensitivity to those who may need help or, in extreme cases, are showing
signs of obvious distress; initiate appropriate action by involving relevant people.
For example, basic low level understanding of staff who are disgruntled. The Role Holder will be aware of when
situations are more serious and will then involve appropriately skilled people.
TEAM DEVELOPMENT
The role holder is required to advise or guide new starters working in the same role or unit on standard
information or procedures. The role holder is required to train or guide others on specific tasks, issues or
activities; give advice, guidance and feedback on the basis of their own knowledge or experience; deliver
training. The role holder is required to carry out training or development activity according to the needs of the
individual or group; identify current capabilities and future needs; define the performance standards required;
identify appropriate developmental activity; assess the application of learning; give feedback and guidance on
overall performance.
TEACHING AND LEARNING SUPPORT
The role holder is required to provide standard information or deliver teaching or training to introduce students or
others who are new to the area to standard information or procedures. The role holder is required to provide
standard information or deliver teaching or training to teach, train or facilitate development activities for
individuals or groups on certain aspects or subjects within a particular academic discipline or specialism; monitor
performance giving feedback and guidance; act as a catalyst for further development or learning.
- page 20 of 24 Final – 6 Feb 12
KNOWLEDGE AND EXPERIENCE
The role holder is required to apply working knowledge of theory and practice, sharing this knowledge with
others as appropriate; demonstrate continuous specialist development by acquiring relevant skills and
competencies.
- page 21 of 24 Final – 6 Feb 12
PERSON SPECIFICATION
Essential Criteria

Evidence of professional track record in fundraising and/or
Development Services



Detailed knowledge of the full functionality of the Raiser’s Edge
database and its application for fundraising purposes
 Understanding of Data
Protection Act and how it
affects fundraising
Qualifications
Knowledge
Desirable Criteria
Degree and Higher degree
CASE, RIFUK or IOF
professional fundraising or
charitable memberships
Evidence
(how
evidence will
be assessed)
Application form
Application form
Interview
 Knowledge of Development
and alumni relations in a
Higher Education environment
 Complementary tools and
techniques for donor
identification and engagement
 Knowledge of leverage of
Raiser’s Edge for net worth
donor / major gift prospecting
and profiling purposes

Experience
Substantial experience of day-to-day Raiser’s Edge database
management in a fundraising context, including but not limited to
prospect and constituency management, regular data import and
export, the building of multi-layered queries, reporting, regular
data audit and cleansing, campaign and events management, and
data reconciliation with other MIS systems.





Skills/abilities/competencies



Excellent general IT skills (cf MS Office, Outlook)
High levels of attention to detail
Research skills suited to the co-creation of prospect lists, sketches
and profiles independently or with researchers
- page 22 of 24 Final – 6 Feb 12






Experience of Crystal Reports
(Import-O-Matic or OLAP for
data analysis)
Annual fund campaign
fulfilment
Previous experience of
fundraising financial
management
Agresso Finance system
Other fundraising CRM
software
Advanced Excel user
Advanced Access
Factary PHI
PFG
LexisNexis
Advanced Google search
Application form
Interview
Test
Application form
Interview
Test
Personal Attributes

High levels of personal organisation within a team environment
- page 23 of 24 Final – 6 Feb 12
Interview
Equality Statement
The University of Bedfordshire is fully committed to the principles of equality in all its actions. Members of the
University’s community are expected to respect and value individuality, differences and diversity; and work with
others in an inclusive and consultative manner. A commitment to equality of opportunity for all individuals
irrespective of their age, belief, disability, gender, race, religion or sexual orientation is at the core of what we
do and members of the community must actively promote a positive non-discriminatory work and learning
environment for fellow staff and students. Employees should demonstrate an understanding of the University’s
commitments to equality and diversity as an integral part of the university’s core values and be able to identify
and challenge discrimination, harassment, prejudice and inappropriate behaviour.
Health & Safety Statement
All employees are required to ensure that all duties and responsibilities are discharged in accordance with the
University’s Health and Safety (H & S) at Work Policy. They should take reasonable care for their own H & S
and that of others who may be affected by what they do or do not do. Staff should correctly use work items
provided by the University, including personal protective equipment in accordance with training or instructions.
Environmental Statement
Employees must make proper use of any equipment and systems of work provided and take all reasonable
steps to ensure that control measures are properly used. Employees must work with their Line Managers to
ensure that an inventory is retained of all hazardous substances in the office that could be released into the
environment. Employees are expected to identify operations that use significant amounts of energy, with a view
to reducing consumption. This includes identifying operations that use resources, such as paper, and review
the need for the current level of consumption, identifying savings where possible. Employees are expected to
identify waste streams with a view to recycling and reuse, minimising office energy use in heating and lighting.
Briefing
Note: the content of this Job Description does not preclude other work required by the faculty
department. Details of accountabilities will be discussed at annual reviews.
Date Job Description issued to, discussed with and understood by Post Holder -----------------------------------------Name of Post Holder: ---------------------------------------------------------------- Signature: -----------------------------------(I confirm I have been briefed on the requirements of this Job Description and other related documents)
Name of immediate Line manager: ----------------------------------------------- Signature: -----------------------------------(I confirm I have briefed the Post Holder on the requirements of this Job Description and other related
documents)
Nominated Deputies (if applicable)
As a KEY POST at least one nominated deputy must be identified. The Job Holder must confirm that the
Nominated Deputy(ies) receives a copy of, and is briefed on this Job Description.
Name of Nominated Deputy: ----------------------------------------- Signature: ---------------------------- Date: ------------(As the Nominated Deputy for this post, I confirm I have been briefed on the requirements of this Job)
If there are more nominated deputies, they should sign further copies of this Job Description.
Jan 13 (v4)
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