Job Title:
Business Analyst
Reporting to:
Department:
Location:
Business Analyst Manager
GDC
Crawley
About the role
To provide the interface between an IT project and its clients as regards defining the client’s requirements
through engagement with third-party providers. This role will require good soft-skills, especially with
communications to third-party partners, as well as a strong ability to problem solve and identify and challenge
project risks and issues. The successful candidate will have input to all aspects of the project lifecycle from
initiation through to post-implementation support. The successful candidate will be required to spend around one
day a week at other ACE locations aside from their home-based office, depending on project requirements. It is
also envisaged there will be at least two visits per year to the third parties development sites (overseas).
Qualifications/Experience
 Strong verbal, written and presentation skills
 Large-scale commercial insurance and re-insurance requires experience working in a complex multinational
 environment with inter-dependant systems
 Good commercial awareness and with particular emphasis of the insurance industry
 Demonstrable knowledge of recognised Business analysis methodology.
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Good analytical, reasoning, organisational and negotiation skills
Strong insurance background
Experience in be-spoke insurance packages such as GENIUS would be an advantage as would
knowledge of workflow, conversion projects and document production solutions
Documentation of business requirements and involvement in the full development lifecycle.
Experience with outsourcing and external third-party suppliers/partners.
Knowledge of process mapping; ‘as-is’ and ‘to-be’ and gap analysis
Understanding of business process reengineering
Some experience of vendor management would be beneficial
Experience of managing testing scope, progress and client expectations.
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Ability to multitask and to work tasks without daily supervisor interaction.
Key Responsibilities
 To define the clients requirements to an IT project team. Direct responsibility
 To develop a systems solution to the client’s requirements, taking into account the technologies available to IT
and the standards in force at ACE. Indirect/shared responsibility
 To prepare the requirements, systems design and other Business Analysis documentation including but not
limited to; proposals, evaluation of proposals, feasibility studies, in accordance with defined standards, and in
such a way as they can be readily understood by the business and by the IT Project Team. Direct responsibility
Aug 2012
ACE European Group Limited
ACE Building – 100 Leadenhall Street – London EC3A 3BP
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To work with all members of the IT project team to develop a realistic solution to the client’s requirements,
taking into account budgets, timescales and the client’s cost benefit analysis for the project. Indirect/shared
responsibility
To assist the client in understanding how they will gain the maximum benefit from the solution. Direct
Responsibility
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To represent IT to its clients in a professional manner. Direct responsibility
To provide a support throughout the full project lifecycle, from project inception through to implementation.
Direct responsibility
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Participation in the negotiation of proposal, solution and pricing options. Direct responsibility
To identify areas of opportunity within IT for enhancing overall BA effectiveness and quality, and to propose
initiatives to address these. Indirect/shared responsibility. Indirect/shared responsibility
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To deal concisely and clearly with third-party off-shore partners and suppliers. Direct responsibility
To produce decision papers for business and management. Direct responsibility
Partnering the business and other IT functions to analyse test results for business processes.
To manage and monitor the time spent on tasks to ensure that they are completed on time and within budget.
Direct Responsibility.
How to apply for this role
 Fill in the Internal Job Application Form (EMEA Resourcing on ACE Global Village)
 Attach CV
 Attach last PMP (where available)
 Contact the Resourcing Team or named HR Manager
Aug 2012
ACE European Group Limited
ACE Building – 100 Leadenhall Street – London EC3A 3BP