Course Outline

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JMS 481 Fall 2013

Syllabus

revised 11/17/13

Instructor: Jim McBride Office hours: Tues: noon-1pm & Thurs: 1-2 pm

E-mail: jmcbride@mail.sdsu.edu

or by appointment

Cell phone: 858.204-9933 Office location: PSFA 348

Twitter: #JMS481mcb Lecture/labs: PSFA 326

Tuesday Thursday

1 pm – 3:40 pm 2 pm – 3:40 pm

Required Materials

JMS 481 Course Reader, Fall 2013, edited by J. McBride

Associated Press Stylebook , 2012 ed., published by the Associated Press

Cutlip & Center’s Effective Public Relations , 11 th

ed. Glen M. Broom, PhD, & Bey-Ling Sha, PhD

Your textbook readings will be supplemented throughout the semester with articles from academic and trade journals, as well as from other sources. Outside the classroom, you will be expected to keep up with mass media coverage of general news topics, especially in The San Diego Union-Tribune, The

Daily Aztec and broadcast media. You will also sign up for email alerts from professional sources such as www.Ragan.com

, www.bulldogreporter.com, Cision.com, www.prnewswire.com.

Required prerequisites:

Students must have completed the strategic planning, service-learning project in JMS 480 and earned grades of “C” or better in JMS 310W and JMS 480.

Course description:

This course provides students with communication skills required to work as public relations professionals. The course teaches students writing skills needed to conduct public relations practices in today’s business world, including writing to achieve specific objectives, by using major public relations, media and social media tools.

Learning Outcomes

: Upon successful completion of this course, students will be able to:

Produce a complete professional public relations plan to address a major challenge or problem that a “real world” client faces.

Conceptualize, design, and write all elements of the public relations plan.

Think critically and strategically about the purposes and audiences of written media/tools

Research strategic audiences and appropriate distribution channels for written tools

Write public relations tools in the appropriate format and style

Write and speak consistently to professional standards of public relations practice

Understand ethical issues in public relations

Plan a special event

Incorporate social media tools with traditional media tools

How to Approach the Course.

This course is your opportunity to utilize all the PR techniques and communications skills you have learned to date, and---along with your own creative thinking---design a professional, web-based PR

Plan for a “real world” client of your choosing. To develop a public relations plan you must demonstrate analytical thinking and professional, high quality writing. This course requires strategic thinking and writing that achieves professional standards.

Semester Project: Public Relations Plan:

By the end of the third week of the semester, each student must select a nonprofit, non-religious organization from the community as his/her client, interview that client’s executive director or communication specialist to determine the organization’s public relations challenges and/or problems, and sign a Memorandum of Understanding (MOU) with the client. The instructor recommends that you physically visit the client for personal observation and more effective interpersonal communication. Early in the semester you will be communicating with the contact person a “few times” to gather information as part of your analysis of the client’s situation.

During the semester you may have to confirm facts, gather additional data, etc. Communication with the client contact person will be his/her preference (email, phone) but the initial meeting(s) should be face to face.

During the semester, all students will develop a comprehensive public relations plan , customized for their clients. In addition, all the tactical elements and communication tools in the plan will be written and included as appendices in the plan. Note: students may use assignments completed during the semester toward their semester projects and additional communication tools.

On the last day of classes, each student will present his/her problem-solving PR plan to the class and submit a copy of the plan to the instructor. NOTE: Students should prepare a second copy of the PR plan to be delivered to their clients. Your original PR plan will be returned to you for your portfolio.

Travel

( following paragraph borrowed from Professor Sha ): This project may require team members to travel to the client site or to another location. Such travel would be for the purposes of informal data collection, such as interviews with members of the client organization or focus groups with members of potential target publics. No travel may take place until the instructor has received signed travel release and waiver forms from every team member (see group project contract instructions). Students traveling for this project are responsible for arranging their own transportation. If students will be using their personal transportation vehicles, they must ensure that appropriate liability insurance is maintained for use of those vehicles.

Use of Modern Technology

: This course will strive to incorporate the digital workplace into the classroom. The Blackboard course management site will be used regularly for announcements, updates to assignments and syllabus, links to articles, posting documents, submitting assignments, etc.

Students will use Twitter to follow and communicate with classmates and the instructor. Students will subscribe to, and monitor digital public relations newsletters such as www.ragan.com

, www.bulldogreporter.com, Cision.com.

or www.prnewswire.com

. The use of new media in the workplace will be discussed in lectures and labs. Students are expected to incorporate the appropriate use of digital and social media tools in course assignments and the final PR plan.

Academic Integrity

( Portions of the following are borrowed from Professor Sha ): Cheating, fabrication, plagiarism are unprofessional behaviors that diminish the integrity of those who resort to them. This kind of behavior by public relations professionals will quickly result in loss of credibility and may render the person ineffective. Furthermore, it is understood that any work turned in by students is original work produced specifically for this class; work done for other classes may not be turned in to satisfy assignments for this course.

To help students maintain academic integrity, written materials produced in this course must comply with the following:

Information obtained in your research, which is not common knowledge among students in this course, must be acknowledged by author, title, publication, date, etc.

Every direct quotation must be identified by quotation marks or by appropriate indentation and the original source must be cited.

When material from another source is paraphrased or summarized in whole or in part in your own words, the original source must be cited.

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Assignments

Homework assignments and in-class assignments will be given regularly throughout the semester.

Assignments are graded using points. o Homework assignments are due before the end of class on the due date. o Late assignments submitted within 7 days of the due date are eligible for partial credit

(70 percent max). However, no credit will be given for assignments completed after that period. o In-class assignments are unannounced and must be completed during class or lab periods only. Those absent can receive no credit for in-class assignments.

All writing assignments will be submitted using the Times New Roman font & 1-1/2 line spacing.

Reading

:

Students shall read assigned material prior to arriving in class.

This will allow students to participate fully in class and lab discussions. We may or may not have time to go over all readings, however, quizzes may include key points from all readings.

Blackboard: Students will check the course Blackboard site daily for updates, instructions, syllabus changes, comments, grades and more.

Students will monitor the online version of San Diego Union Tribune and be prepared for class discussions and analysis of the public relations aspects of current news stories.

Writing Expectations

JMS 481 is a writing course. Correct grammar and spelling are essential in all written materials produced in this course. Public relations professionals think, analyze, do research, and then focus their energy on writing for specific target audiences in a professional, persuasive, and creative way. In today’s multimedia world, consumers have many choices for gathering information. Your writing must be strong enough to attract the attention of journalists and target audience members. If the writing is humdrum, uninteresting, vague and cannot be easily understood, you have failed as a communicator; your work is ineffective.

Exams:

There is no comprehensive final exam. Rather, there are three exams throughout the semester on material included in the Course Reader, posted articles or handouts, classroom discussion

& guest speaker comments. No make up for missed exams.

Grading:

The final grade for this course is based on total points earned for homework and in-class writing assignments; exams; class participation and the semester project, i.e., public relations plan.

Points will be totaled at the end of the semester and converted to a letter grade. There are no extra credit opportunities in JMS 481.

The grade scale is:

93-100 A

90-92 A-

87-89 B+

83-86 B

80-82 B-

77-79 C+

73-76 C

70-72 C-

67-69 D+

63-66 D

60-62 D-

59 or below is an F

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Deadlines and Accuracy

Grading of students’ work in JMS 481 is rigid in order to prepare students for the expectations they will face in the workplace. A’s and B’s have to be earned.

In the professional world, mistakes in spelling, grammar and style by public relations professionals are not acceptable; so they will not be accepted in JMS 481.

Employers expect error-free, thoughtful, and purposeful writing ---this level of writing quality is

 expected in JMS 481.

Meeting deadlines

, a “real world” expectation, is also expected in JMS 481 (See Assignments section above)

Class Attendance:

Students are expected to attend each class and lab session because these are learning opportunities that will enhance the reading and writing assignments, allow for questions and answers, and provide for feedback on writing assignments, quizzes, etc. If a student misses three meetings (lecture or lab), that’s the equivalent of missing 10 percent of the course.

Professional Conduct Policy

( following paragraph borrowed from Professor Sha ): We will work within a climate that fosters mutual respect, dialogue, and interaction. It is expected that students in this class will comport themselves with prudence, courtesy, and dignity in all course-related activities.

There will be no discrimination on the basis of race, gender, ethnicity, religion, sexual orientation, or military/veteran status. Sexual harassment of any sort will not be tolerated during or in association with the activities of this class. Students who wish to obtain further information regarding the campus sexual harassment prevention policy should consult the San Diego State University Sexual Harassment

Prevention Policy in the SDSU Senate Policy File.

In addition ( not borrowed from Professor Sha ), no loud or distracting talk; school computers must be turned off during lectures, and in lab meetings, there is no web surfing, texting, SM usage, emailing, cell phone use, or working on another course assignment . To become a professional, you must act like one now.

Contractual Nature of this Syllabus

( following paragraph borrowed from Professor Sha ): Students who choose to remain enrolled in this course after the regular schedule adjustment period indicate by their continued enrollment that they have read and understood the syllabus for this course, and that they accept and agree to abide by its procedures and policies.

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Course Outline

111713

1. Aug 27/29

Welcome and Course Overview

Introductions, review syllabus, class expectations, tone, rules, travel waivers, etc.

Finalize roster: verify prerequisites, establish crash list, give out add codes

Theoretical foundation for PR (Systems, Situational, Persuasion, Social Learning, Mass

Communication, etc) (Lattimore PowerPoint)

Meet the Staff in class writing

Assignment for Aug 29: Purchase AP Stylebook, Course Reader & read week two articles, identify three potential clients: names, brief descriptions (See Ask Clients RE Media Usage

Assignment for Sept 5: Contact three potential clients: name, brief description, contact persons.

2. Sept 3/5

PR is a Management Function: Company Problems are PR problems

First Amendment Rights/Limitations; law and ethics (Lattimore)

Strategic Planning process: Thinking, planning, research, problem solving, goal, objectives, audiences, channels, messaging to address company/client problems .

Due Sept 5 : Share and submit brief report on three potential clients

Assignment for Sept 12: Client Selection Report

3. Sept. 10/12

Good Writing is Writing That Succeeds

 Lasswell’s model, research for PR writer--gathering information (four sources), source characteristics, crafting messages, and media considerations.

Planned, analytical and persuasive nature of PR writing.

Writing to clarify and simplify the complex, style, readability. Review ethical and legal issues; potential PR conflicts; personal integrity.

Due Sept. 12 : Client Selection Report

Assignment for Sept 26 (firm): Initial PR Plan (about 10 pages) , all sections formatted correctly, professionally written.

4. Sept 17/19

News Releases…a PR Workhorse

Writing for print media, types of releases, leads, quotes, call to action, format—traditional and social media release, distribution systems

Templates, examples and tips (See Golf News Release April ’12 and others)

In class news writing exercise/peer edit

See Link: Sample Online News Releases

Assignment for Oct 1: Write news release #1 to achieve client objective. Use traditional format; email to JMcB with subject line: “(Client name) news release by (your name)”

5. Sept. 24/26

Exam 1 covering lectures from weeks 1-4 (Sept 24)

What’s Your Client’s Web Strategy? (

See

Becky’s slides/my June presentation)

Social media, tools; strengths, strategic use; how local PR pros use SM; video engagement.

Begin Tweeting classmates (Lattimore)

INSERT Twitter—4 ways it is changing, Jay Baer

Due Sept 26: Initial PR Plan (In class: re-write traditional news release using SM format)

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6. Oct 1/3

Elements of Final PR Plan

Review status/progress

Focus on social media components

Due Oct 1: News release #1 (traditional format)

Assignment for Oct 29: Analysis of news coverage of San Diego mayoral race : reporting objectivity, conveying key message, target audience(s), evidence of persuasive strategy, overall effectiveness, etc. Where possible, provide examples or quotes that support your comments. Two to three pages, 1-1/2 spacing, Times New Roman 12 pt.

7. Oct. 8/10

Writing for the Web and Social Media (Biv)

 Web visitors’ behaviors; writing style for Internet consumption; SEO; visual aspects of web;

 posting on blogs.

See Link: Online publicity (PR Web )

Online reputation management: Are you ready for a crisis?

Courtney Bylund and Teri Klemchuk, American Red Cross, communication department

Something will go wrong. PR must respond immediately, compress problem-solving process to minutes; draft & deliver statement immediately, include social media; clear/concise writing; select & prepare spokespersons; news conference; credibility/trust crucial

Due Oct 10: Web story for client’s website

Due Oct 10 : Submit analysis of mayor’s campaign news coverage

8. Oct. 15/17

Broadcast media…writing for the ear and eye

Changing nature of media; compare broadcast, digital, print; generating ideas

Formatting, writing & distributing broadcast media tools: story proposals (aka pitch letter), media advisories, PSAs, YouTube.

Examples presented during lab & in Course Reader.

Assignment for Oct. 22 : Watch TV morning talk show for in-studio guest interview; then write 1-2

page summary/critique of interview—what was objective, was message conveyed, call for action?

Assignment for Oct. 22 : Story proposal #1 for client (letter to persuade media to do your story)

9. Oct 22/24

Broadcast media…get media coverage for clients

Getting clients on TV, Quick Reference Guide handout, sample pitch letters, advisories, PSAs.

Media training & core messages (video)

Assignment for Oct. 24 : PSA #1 for client (2 versions: 10 sec & 30 sec, written for ear)

Due Oct. 22: Story proposal #1 for client (Lab writing—convert letter to email pitch)

Due Oct. 24: PSA #1 for client

10. Oct 29/31

Exam 2 covering lectures from weeks 5-9, including guest speaker(s)

Special Events

As strategic PR tool, types of events, conceptualizing, planning, program, speaker(s), arrangements, implementation, promotion, effectiveness, case study (Lattimore p280).

Assignment for Nov. 5: Read Course Materials (News Conference, Media Kits)

Assignment for Nov. 7: (1) Special event concept , 2-3 pages, “paint a detailed picture” of the event. and (2) Media advisory #1 (alert media about your event)

Due Oct. 29: Summary/critique of talk show interview (1-2 pages)

Due Oct . 31 : Media analysis of mayoral candidates message strategies

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11. Nov 5/7

News conferences and media kits .

When to use news conference, how to conduct one, crisis scenarios exercise, statements, messages, spokespersons, media kit contents, collateral materials, bios, fact sheets, backgrounders,

CDs DVDs, YouTube.

Review sample Media Kits

See Link: Media Kit Contents

Due Nov. 7: Special event concept and media advisory #1 promoting the event

Assignment for Nov. 12: News release #2 (different topic from release #1, online/social media format)

Assignment for Nov. 14 : PSA #2 (30 sec only) Media advisory #2 to promote a second event .

12. Nov. 12/14

Giving Shape to Information…graphic design

Write and design brochures, posters, flyers, posters. Samples. Locate/review templates

Due Nov. 12: News release #2 using online social media format

Due Nov. 14 : PSA #2 (30 seconds only)

Assignment for Nov. 19 : Two deliverables:

(1) Write 2-page brochure concept AND

(2) Create separate layout with actual brochure copy and images (template) .

13. Nov 19/21

Engaging the Workforce

Internal communication: tools such as newsletters, email intranet, social media, social media policies, benefits of an engaged workforce.

 See Link: It’s About to be Fun Again

Final PR Plan: PowerPoint presentation primer

Due Nov 19: Brochure concept (2 pages) and layout containing actual copy

Due Nov 21: Media advisory #2 (promoting different event from first advisory)

14. Nov 24/26 (No classes…Thanksgiving)

In lieu of class this assignment must be completed:

Assignment for Dec 3: Read & write report (2-3 pages): describe major concepts appearing in internal communication articles in Course Reader. Homework assignment posted on Blackboard

15. Dec 3/5

Exam 3 covering lectures from weeks 10-13

What am I getting for my PR dollar?

Your boss will ask this question.

Public relations evaluation: measuring your effectiveness. Ways to incorporate evaluation into PR plans.

Sign up: Individual counseling for last minute questions about PR plans, Dec. 5 for 5 minutes.

Dec 5 attendance optional: Individual counseling about PR plans (5-7 minutes per student)

Assignment for Dec 10: Presentation of final PR Plan (PowerPoint); submit plan

16. Dec 10 (Last day)

Due Dec.10 : PowerPoint presentation (3 minutes max ) AND submission of final PR Plans, farewell.

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