Chapter 2
© David O’Sullivan
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 Define innovation and explain the difference between it and invention.
 Give one example of each of the following types of innovation: product, process, and service.
 Give one example of a radical innovation and an incremental innovation.
 What is a disruptive technology?
 Explain how product and process innovation are related.
 Explain the relationship between innovation and operations.
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Find favourite TED talks:
 James Coughlan
 Bernadine Rooney
 Ciaran Redmond
 Hussien Aied
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 Explain the relationship between change and innovation
 Understand one change management method
 List some of the traits that make some organizations excellent
 Explore how culture affects innovative capability
 Explain how the culture of organizations can be adapted
 Discuss a number of models of innovation
 Discuss some of the issues around the management of innovation
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 Organizational change is the process of converting an organization from its current state to some future desired state.
 All innovation results in change…
 But not all change is innovation.
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Present and Future Organizations
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Change Management Techniques
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 Strategic planning
 Performance measurement
 Creativity management
 Project management
 Knowledge management
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 1. Establishing a sense of urgency
 2. Forming a powerful guiding coalition
 3. Creating a vision
 4. Communicating the vision
 5. Removing obstacles for acting on the vision
 6. Planning for and creating short-term wins
 7. Consolidating improvements
 8. Institutionalizing new approaches
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 Bias for action
 Close to customer
 Autonomy and Entrepreneurship
 Productivity through people
 Hands on, Value driven
 Stick to core business
 Simple form, Lean staff
 Simultaneous loose and tight properties
(Peters and Waterman)
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 Pattern of shared basic assumptions that an organization has learned to use in dealing with internal and external changes
 Factors influencing innovation
 People
 Structure
 Environment
 culture
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 Paradigm
 Power structure
 Organizational structure
 Control system
 Stories
 Symbols
 Rituals and routines
Johnson and Scholes
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 A technology push that leads to an overemphasis of
R&D discovery at the expense of other phases
 Concentration on radical and technological developments that ignores other types of innovation
 A focus on output rather than the process, which makes it difficult for organizations to manage and learn
 An inability to acknowledge the complexity and interdependence of the process because of a simplistic linear perspective
 Organizations defining certain occurrences within the process as random and then failing to adequately understand their root cause
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 Explain the relationship between change and innovation
 Understand one change management method
 List some of the traits that make some organizations excellent
 Explore how culture affects innovative capability
 Explain how the culture of organizations can be adapted
 Discuss a number of models of innovation
 Discuss some of the issues around the management of innovation
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 http://www.ted.com
 Nicholas Negroponte on one his visions for schools
 Robin Chase on one her visions for the future of energy
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