Conducting a Self-Assessment

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conducting a
Self-Assessments
Presented by: Alfredia Brooks
A Brooks and Associates, LLC
Seminar objectives
After completing this seminar, participants will be able
to:
 Perform a self-assessment of performance and contributions
 Discuss how to document achievements during the review
period using the PAR (Problem, Action, Result Model)
 Write clear, brief, and complete work accomplishment
statements
 Utilize Tips for Self Appraisal/Evaluations/Assessment
 Hands-on practice
Background
• The annual review cycle begins with an employee selfassessment of his or her performance and contributions.
• An employee self-assessment evaluation is a
• Chance for a worker to take control of his or her career by
giving feedback on the current situation.
• Inform management regarding the need for training or
necessary resources to make future success possible.
• Most important aspect of the self-assessment
• Content—informing managers of achievements during the
review period.
backgound
• Employee perception versus supervisors perception--different
Why
• Unrealistic expectations
• Need for additional training
• Communication problems
• Manager's detachment from the day-to-day interactions with
the staff members being supervised
Self-evaluation
for
Performance
A clearly focused and well-written
self-assessment has the following
attributes:
• Restate objectives.
• Paraphrasing job objectives gives the
manager a clear picture of how well an
employee understands job performance
expectations.
•
Highlight most significant achievements.
•
State why the achievement matters.
•
Emphasize when your actions or conduct
was an important factor in success of
outcome.
•
Don't forget about achievements made early
on in the performance review period.
•
Acknowledge challenges.
•
Keep a paper trail of earlier achievements.
• Show a cause and effect of the
contribution.
Self-evaluation
for Performance
A clearly focused and well-written
self-assessment has the following
attributes:
• Describe how the achievement has
profited the Agency in bottom-line
results, either by increasing revenue
or decreasing expenses.
• This information should paint a
clear picture of how important
your job and/or LOB is to the
Agency’s.
Self-evaluation
for
Performance
• Overcoming a challenge
shows you are able to
achieve goals despite
setbacks or obstacles.
A clearly focused and well-written
self-assessment has the following
attributes:
• These obstacles may be
technical or personal or
limited resources
available that an
employee may need to rise
above.
Self-evaluation
for
Performance
A clearly focused and well-written
self-assessment has the following
attributes:
• Emphasizes when actions
or conduct was an
important factor in
success.
• Employee conduct or
behavior is commonly
taken into account in the
performance rating.
• Be sure to bring to light
specific instances where
behavior made a positive
difference in the outcome
of an objective.
Problem-Action-Results
PAR MODEL
9
Using the PAR Approach
• Accomplishments and
outcome statements should
be written using the PAR
Approach
• Problem—State the problem
that existed in your
workplace
• Problem-Action-Result
• Result—Point out the
beneficial results.
• Action—Describe what you
did about it, and finally
10
Highlighting PAR Example
Problem
Action
Rosa was asked to look
at the Agency’s online
project file system,
which was disorganized
and hard to use.
She analyzed the
system and reorganized
it so information was
more logically arranged
and easier to find.
11
Result
She made consultants’
work easier, which
saved them time and
allowed them to serve
customers more
effectively.
Accomplishments
12
What are Accomplishments?
• Your accomplishments
• Are what set you apart from all
other employees
• They are anything you have done
or are doing:
 work, projects you have
completed,
 classes you have finished, or
 volunteer programs you are
involved
• Note: In short, accomplishments
are descriptions of anything you
have done sucessfully and the
results of those actions.
13
What are Accomplishments?
(Continued)
 Improved operations by making things
easier or better.
 Resolved a problem/situation with
little or no increase in time, energy,
dollars, people, etc.
• An activity is an
accomplishment
if you
 Effectively acted as a liaison between
departments which helped to make
things run more efficiently.
 Produced reports/data that enabled
management to make more informed
decisions.
• Note: First identify the results of your
work efforts in terms of contributions,
impact and skills, rather than position,
titles or job descriptions.
14
Highlighting
Accomplishments
Problem
• “Led a project to streamline and reorganize the Agency’s SharePoint
project file system, making it easier and faster for consultants to find
information and serve customers.”
Action
• The teams completed audits within 150 days (115 days less than
and far exceeding the department-wide average of 265 days).
• Reduced the time required to complete investigations by 50%, and
issued high-quality investigation reports within 90 days.
• These improvements in efficiency and productivity led to a
monetary savings of approximately $5.5M, in man-hour dollars,
across the future years Agency budget.
15
Accomplishment Statements
Using PAR Model
• Problem
•
Orchestrated a change to a longstanding
operational practice that changed the
facilities multiple runway operation to a
single runway configuration.
•
Prioritized and encouraged two research
groups to explore different options of
moving the tower forward. Held weekly
information sessions to monitor progress
and maintain currency with each
group’s ideas.
•
Ideas were accepted and approved by all
officials including receiving
Headquarters' approval to implement
ideas. Controller workforce was more
respective of the change they help to
create and all safety concerns were
sufficiently addressed.
• Action
• Result
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Accomplishment statements
using par model
•
At the Tower, overtime and
unscheduled leave usage were high
with $0 for overtime budget.
•
As the Front Line Manager, I
developed a schedule with a
combination of 10 hour and 8 hour
days rotating days off. After
successfully negotiating with the
union, they agreed to the schedule.
As the Acting Air Traffic Manager,
I managed the schedule
implementation.
•
Controller unscheduled leave
reduced by 40 percent and the
schedule saved the Agency $7,550
in overtime from FY09—FY10 and
$1,922 in first quarter of FY11.
• Problem
• Action
• Result
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Exercise
• Work individually to write a narrative about a task you
performed on the job using the P-A-R behavioral
model
• You will have 10 minutes to do this!
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