Xora Sales Presentation
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Agenda
> Company
> Products
> Customers
> Your Success
> Product Closer Look
> Case Study Library
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The Company
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Xora is a global leader in GPS mobile
enterprise applications that help
organizations with mobile employees
and vehicles in the field meet
productivity and service goals.
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About Xora
>Launched first Xora mobile
applications in 2003
>History of innovation
• First multi-carrier GPS App
• First location aware multi-media
• First in Android & Tablet support
>Consistently delivers quantified
value, rapid ROI
• Cloud-based infrastructure lower overhead, fast to deploy
• Reduced fuel, mileage, labor
costs
• Increased productivity, service
levels, market insight
>Largest installed base with over
16,000 organizations
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>Partnered with global carriers
• #1 solution sold by Sprint for 7
consecutive years
• Selected as OEM partner by
Verizon Wireless
• Key partner to AT&T
• Selected as OEM partner by
Vodafone
>Preferred partner to ADP and
Enterprise
Who’s Using Xora
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We are motivated by the belief that
our customers are the key to
America’s economic recovery and
future growth and that we make a
difference in their success.
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Impact of Growing Mobile Employees
> 67% of organizations report a need for
improved workforce productivity and
utilization
• Limited hiring plans increase pressure to do more
with existing resources
> 53% of organizations report emphasis on
field performance in support of revenue
objectives
> Organizations are looking for better control
over employee- and vehicle-related costs
Source: Aberdeen Group, January 2011
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Xora Solutions Deliver
> “Location-based” applications deliver
savings and efficiencies
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•
•
•
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Reduce overtime by 13.4%
Reduce fuel costs by 13.2%
Reduce miles traveled by 19.2%
Increase fleet productivity by 27.4%
Improve workforce utilization by 26.1%
Improve service response times by 23.8%
Source: Aberdeen Group, October 2007
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The Products
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Xora turns any mobile device
into a productivity tool for your
employees in the field that is
powerful yet simple to use, can be
up and running in minutes and is
easy to buy.
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Xora GPS Mobile Enterprise Applications
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Cloud-Based Management
Mobile
App
3 Back-Office
Integration
InVehicle
Device
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Benefits Across The Mobile Organization
Operations and Dispatch
Access real-time and historical
information to monitor and
optimize operations.
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Mobile Employees
Business & Finance
Use handheld or in vehicle
devices to collect and report
data to in-house staff.
Exchange or connect to data
to automate processes and
analyze trends.
Mobile Employees
> Challenge
• Manual paperwork takes too much time
• Inefficient scheduling and dispatch slows progress, lowering
service levels
• Inconsistently applied work policies cause frustration
> Solution
• Electronic timecards, forms, data collection and documentation
using mobile device
• Continuously updated job lists communicated throughout the day
• Work policies automatically and uniformly enforced
> Benefits
• More time to focus on job with fewer distractions
• Greater efficiency, productivity and satisfied customers
• Fair and uniform management practices
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Operations & Dispatch
> Challenge
• Lack of visibility affects productivity and
service levels
• Manual time entry turns payroll and invoicing into guesswork
• Mid-course corrections throughout day impossible without
reliable data
> Solution
• See exact location of employees in near-real time on Google
Maps
• Electronic timecards and data exchange with accounting
• Real-time alerts about variances and historical trends reports
> Benefits
• Complete more jobs per day with greater customer satisfaction
• Streamline payroll and invoicing and get it right!
• Continue to improve operational efficiency
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Business & Finance
> Challenge
• Re-keying manual timecards causes mistakes
and delays in payroll and invoicing
• Inaccurate job costing impacts revenue, profit and customer
satisfaction
• Lack of data inhibits performance improvements over time
> Solution
• Electronic timecards with back office integration for payroll
• Automated data collection feeding job costing data
• Preconfigured and custom reports, trends and data analysis
> Benefits
• Fast and accurate payroll and invoicing saves time and money
• More accurate estimating generates higher revenue and margins
while lowering costs
• Visibility improves business performance
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Xora GPS TimeTrack
Real Time Visibility When You Need It
> Gain visibility with near real time information on workers, jobs
and locations
> Automate and validate payroll with tamperproof electronic
timecards
> Improve service levels with more informed and efficient job
dispatch and management
> Collect better data from the field with electronic forms,
signature and photo capture
> Get instant alerts on conditions that require immediate
attention
> Generate powerful reports to help assess and improve
operational performance
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Broad Device and Network Support
Standard
Phones
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Rugged
Handsets
Blackberry
Android
Tablet
Xora InVehicle
Efficient, Low Cost Fleet Management
> Gain visibility with near real time information on the
location of your fleet vehicles
> Improve service levels by accurately communicating
driver/vehicle status
> Get instant alerts on vehicle conditions that require
immediate attention
> Generate powerful reports to help assess and
improve operational performance of your fleet
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Portable and Hard Mounted Options
>Xora InVehicle DL
• Innovative wireless GPS
device
• Self installed -- simply plug
into OBD II port
• Fast and effective – back on
the road in minutes
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>Xora InVehicle HM
• Powerful wireless GPS device
• Installed in vehicle chassis
• Provides extra security and
protection
InVehicle with Personal Navigation
>Garmin Navigation
• Turn-by-turn directions to keep
drivers on course
• Dispatch jobs to drivers
• Enable drivers to accept jobs,
provide status updates
>Hard-Mounted Device
• Powerful wireless GPS device
• Installed in vehicle chassis
• Provides extra security and
protection
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Our Customers
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Xora in Field Services
> Roto-Rooter
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> Del-Air
Challenge: Nation’s largest
plumbing company wanted to
eliminate manual paperwork
Challenge: Florida’s #1 HVAC
firm sought to automate field data
collection and get real time reports
Solution: Automatic time tracking;
mobile data collection via voice
menus; easy worker and fleet
summary reports
Solution: Real time capture of
time, location and job data;
automatically generated real time
reports for managers
Results: Job closeouts down from
20 minutes to 90 seconds;
$500,000 saved annually in credit
card transaction fees; $140,000
saved annually with electronic
forms
Results: $350,000 saved annually
from electronic data collection;
another $30,000 saved by
eliminating manual data entry;
more accurate job costing with
historical trends analysis
Xora in Public Sector
> Chicago Department of
Transportation
Challenge: Windy city needed
more efficient way to schedule
responses to non-emergency calls
Challenge: Agency sought to
reduce downtime for its inspectors
in between jobs
Solution: More than 550
employees record location, time
and job status electronically from
the field
Solution: Electronic data entry
about time and details of
inspections; more detailed and
specific reports about time spent
on different activities
Results: Days to respond to
citizen calls to fill potholes dropped
from 20 to 3 days; liability costs
from pothole related incidents
down from $4 million to $600,000
annually
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> Arizona Department of
Weights & Measures
Results: Staff more accountable
and efficient; reports enable rolling
metrics to measure continuous
improvement in productivity
Your Success
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Easy to Deploy
> Cloud-based infrastructure minimizes
overhead, speeds time to value
> Typical roll-out in under 1 week
> On-boarding manager assigned to your
success
> Easily configured with industry templates,
mobile forms, location-based workflow
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Easy to Integrate with Back Office
> Automate payroll and other processes
> Simple Data Exchange
• Export/import spreadsheets
> Pre-built Connectors
• Application-specific – ADP, QuickBooks
• Xora Data Shuttle (ODBC)
> Integration Middleware
• Partnership with Cast Iron
• Pre-built templates for over 200 systems
• Additional development and monthly fees
> Web Services APIs
• XML, SOAP
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Xora is ADP’s
#1 integration vendor
Easy to Learn, Ongoing Support
> Progressive, self-paced online training for
operations and dispatch personnel
> Documentation and support materials
available online
> Ongoing wellness checks
> Telephone support available 24 x 7
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Easy to Buy
> Carrier of your choice
• Purchase through all major wireless carriers
> Handsets/devices of your choice
• Broad range of options available from each carrier
> Package of your choice
• Software licensed on monthly per device basis
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Easy to Calculate
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GPS TimeTrack – Closer Look
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Employees:
View Real-Time Status, Locations
NEW!
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Ping multiple workers at
one time!
Electronic Timecards:
Automating Payroll
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Google Maps:
Unmatched Insight
NEW!
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New Workzones – take
automatic action on
location
Navigation:
Get to Key Locations and Job Sites
>Show job and location
addresses on Google Maps
>One click to turn-by-turn
directions
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Jobs:
Create, Dispatch and Monitor Progress
NEW!
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Create jobs from the
field; Add jobs to
Android Calendar
Availability Calendar
>Features
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Job calendar
Time off
User configurable timeslots
Actual and projected job start
and end times
NEW!
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>Benefits
• Calendar visibility into
scheduling
• Color coded timeslot
scheduling
Forms:
Collecting Business-Critical Information
NEW!
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Fully configurable,
stand-alone forms!
Alerts: Customize
to Any Condition/Event, Deliver by Email
>Start/stop travel
>Enter/leave location
>Hours near overtime
>Job exceeds time limit
>Speeding
>Extended Stop
>Start/End Shift
Create Alert
NEW! Completely customizable
Reports:
Configure and Schedule
>Large library of pre-made
report templates
>Create new reports with easyto-use tool
>Define data display and
summary
NEW!
>Reports automatically
delivered when you want/need
them
>Schedule reports for regular
delivery by email
>No need to log-in to run
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Xora Customer Case Study Library
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Xora in Construction
> R&J Construction
Challenge: Award winning custom
home builder needed greater
efficiency in a down economy
Solution: Accurate electronic
timecards integrated with ADP for
fast hands-free accounting; more
precise job costing through
historical trends analysis
Results: $200,000 saved
annually; eliminated 1 FTE in
accounting; customer trust that’s
“priceless”
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> Accent Building Restoration
Challenge: Property and building
services firm sought more
accurate and detailed time
tracking
Solution: Employees
electronically clock in and out of
job sites and differentiate billable
from non-billable time
Results: 50% increase in
profitability in the first year
“without making any other
changes to the business”
Xora in Construction
> Pro Design
Challenge: Custom stonework
contractor sought rock solid
customer service
Solution: Real time tracking of
employee and driver locations;
electronic timecards; preconfigured
reports to identify and resolve
discrepancies
Results: Payroll down 10%,
saving $150,000 annually and
another $50,000 through reduced
insurance costs; reports enable
accurate communications with
customers
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> Westwind Contracting
Challenge: Environmentally
conscious Florida contractor
wanted to go paperless
Solution: Electronic timecards
integrated with ADP time and labor
management solution to automate
payroll and reporting
Results: More than 250 paper
timesheets eliminated; end-to-end
solution for payroll process and
reporting further reduces
paperwork and eliminates errors
from manual data entry
Xora in Field Services
> Roto-Rooter
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> Del-Air
Challenge: Nation’s largest
plumbing company wanted to
eliminate manual paperwork
Challenge: Florida’s #1 HVAC
firm sought to automate field data
collection and get real time reports
Solution: Automatic time tracking;
mobile data collection via voice
menus; easy worker and fleet
summary reports
Solution: Real time capture of
time, location and job data;
automatically generated real time
reports for managers
Results: Job closeouts down from
20 minutes to 90 seconds;
$500,000 saved annually in credit
card transaction fees; $140,000
saved annually with electronic
forms
Results: $350,000 saved annually
from electronic data collection;
another $30,000 saved by
eliminating manual data entry;
more accurate job costing with
historical trends analysis
Xora in Field Service
> Ambient Edge
Challenge: Southwest HVAC
company wanted to automate job
dispatch and time, job and location
tracking
Challenge: Family-owned
Georgia security firm sought
premium customer service
advantage
Solution: Automated location, time
and job tracking integrated with
service management software
Solution: Real time location
tracking of security officers in the
field displayed on maps for
managers and customers through
secure portal
Results: Regained 8-hour per day
lost opportunity cost equal to
$1,600 every day; saved $30,000
by not having to hire second
dispatcher
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> Southern Protection Agency
Results: Increased customer
confidence in firm’s services and
more revenue from effective sales
tool
Xora in Public Sector
> Chicago Department of
Transportation
Challenge: Windy city needed
more efficient way to schedule
responses to non-emergency calls
Challenge: Agency sought to
reduce downtime for its inspectors
in between jobs
Solution: More than 550
employees record location, time
and job status electronically from
the field
Solution: Electronic data entry
about time and details of
inspections; more detailed and
specific reports about time spent
on different activities
Results: Days to respond to
citizen calls to fill potholes dropped
from 20 to 3 days; liability costs
from pothole related incidents
down from $4 million to $600,000
annually
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> Arizona Department of
Weights & Measures
Results: Staff more accountable
and efficient; reports enable rolling
metrics to measure continuous
improvement in productivity
Xora in Public Sector
> NE Brooklyn Housing
Development Corporation
Challenge: Nonprofit sought better
way to capture timesheet data,
calculate payroll and monitor
employees’ locations and activities
Solution: Electronic location, time
and job tracking integrated with
ADP payroll
Results: Agency saved one hour
per worker per day – 1,800 hours a
year – in travel time; automated
data entry saves time and is more
accurate
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> Cardinal McCloskey
Services
Challenge: New York nonprofit
serving at-risk children needed to
simplify compliance and reporting
Solution: Employees use
electronic timecards and custom
forms enable to document details
of each visit and interaction in the
field
Results: Automated mobile data
collection and reporting improves
accuracy and saves time, enabling
employees in the field to focus on
their clients
Xora in Health Care
> SuperCare
Challenge: California medical
supplies company wanted better
way to enforce work policies for its
drivers making deliveries in the
field
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> PRN Medical Services
Challenge: Arizona home health
care equipment provider needed
more efficient way to manage
expensive inventory
Solution: Electronic timecards and
job activities feed real time reports
for managers
Solution: Warehouse and delivery
staff use mobile phones with a bar
code scanner to track and keep
accurate records on equipment
Results: More timely and effective
management enabled 10-15%
reduction in overtime, with added
benefit of increased customer
satisfaction due to better service
Results: 60 pieces of equipment
thought to be lost have been
found; time to locate misplaced
inventory reduced from dozens of
man-hours to minutes
Xora in Health Care
> Alexander’s Abilities
Challenge: Arizona provider of day
care and transportation services
for disabled adults wanted to
automate payroll for its 20 drivers
Solution: Electronic timecards and
real time location tracking
integrated with ADP payroll
Results: Overtime costs have
been reduce by $3,500 a year
while automation saves each
driver 15 minutes per day
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> Oakwood Home Care
Challenge: Michigan home health
care firm sought to increase daily
visits by skilled professionals
Solution: Real time location
tracking and smartphones with
custom forms for better scheduling
and reducing paperwork burden
for employees in the field
Results: Achieved goal of five
daily visits per professional each
day, while improving responses to
customer requests; unexpected
benefit of better mileage tracking,
reducing reimbursements
Xora in
Transportation & Distribution
> Graybar
Challenge: Industrial products
distributor wanted to go paperless
to improve focus on customer
service
Solution: Transition to electronic
timecards and location and job
tracking; attach images to
electronic activity reports for proof
of delivery
Results: Photo proof of delivery
recognized by InformationWeek as
one of 20 Great Ideas and used to
market the firm; automation saves
time and money
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> Ohio Eastern Express
Challenge: Refrigerated truck and
trailer firm needed better way to
provide customers with accurate
delivery information
Solution: Real time location
tracking for growing fleet of more
than 60 trucks and 75 trailers
Results: Customers can better
prepare loading docks and
workers to receive perishable
items, improving satisfaction and
providing a competitive advantage
in a tough economy
Xora in
Transportation & Distribution
> Pearlstine Distributors
Challenge: South Carolina
distributor to beverage retailers
sought higher productivity for its
merchandisers in the field
Solution: Electronic timecards and
activity reports eliminate
paperwork; real time alerts and
reports reduce calls between
managers and employees
Results: Payroll is more accurate;
merchandisers spend less time on
each visit, yet customers more
satisfied – making the business
“more profitable”
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> Golden Touch
Transportation
Challenge: New York ground
transportation firm wanted real
time information for better
customer service
Solution: Location information for
80 drivers displayed on maps
Results: Customer service reps
can provide more accurate
information to customers about
driver arrival times; managers can
quickly re-assign drivers;
individual driver information
provides accurate safety records
Xora in
Communications & Utilities
> ComNet
Challenge: Nation’s leader in
voice, data and video infrastructure
support wanted to take the pain
out of payroll
Challenge: California cabling and
infrastructure firm wanted to
improve productivity and control
costs
Solution: Electronic timecards
integrate with custom payroll
portal; alerts and reports let
managers stay on top of locations
and activities of employees
Solution: Real time location
tracking and electronic timecards
for 20 technicians in the field
Results: Automated timecard-topaycheck process saves time and
money; reporting enables
managers to respond to customer
inquiries quickly and accurately
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> Network Cabling
Results: Firm can complete
payroll that used to take two
employees two days in just two or
three hours; field technicians can
complete more jobs per day and
make more money
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