Annual Report to Members Annual General Meeting June 19, 2012 Annual General Meeting 2011-2012 June 19, 2012 Table of Contents Meeting Agenda..........................................................................................................................................................3 Chapter President’s Message ....................................................................................................................................4 AGM 2011 Minutes .....................................................................................................................................................7 Treasurer’s Report ................................................................................................................................................... 11 VP and Chair of Program Committee Update ......................................................................................................... 14 Director Communications Update ............................................................................................................................ 15 Director Membership Update ................................................................................................................................... 15 Director CISA Update .............................................................................................................................................. 17 Director CISM Update.............................................................................................................................................. 17 Director Marketing Update ....................................................................................................................................... 18 Director Academic Relations Update....................................................................................................................... 18 Director IT Governance Update ............................................................................................................................... 19 Webmaster Update .................................................................................................................................................. 19 Nominations for Board of Directors 2012-2013 ....................................................................................................... 20 Appendix A – Chapter Board of Directors 2011-2012 ............................................................................................. 21 Appendix B – Program Committee Members 2011-2012........................................................................................ 22 Appendix C – Past Chapter Presidents ................................................................................................................... 23 2 Annual General Meeting 2011-2012 June 19, 2012 Meeting Agenda 8:00 – 9:00 Registration and Coffee 9:00 – 10:00 Breakfast and Business Meeting Welcome and Call to Order Chapter President’s Message (15 minutes) President Presentation of Minutes of the 2010-11 Annual General Meeting and the Agenda for Approval (5 minutes) Secretary Treasurer’s Report and Presentation of Interim Financial Statements for 2011-2012 (10 minutes) Treasurer Introduction of Successful CISA, CISM, CGEIT, and CRISC Candidates (10 minutes) Nominations and Election of 2012-2013 Board of Directors (10 minutes) Presentations to Outgoing Board Members (5 minutes) Incoming President’s Remarks (5 minutes) 10:00 – 10:15 Networking Break 10:15 – 10:20 Introduction of Guest Speaker: Mr. Ken Taylor, Vice President of Cyber Resilience - Canada, CGI 10:20 – 10:50 10:50 – 11:00 Guest Speaker’s Address and Q&A Adjournment – Board of Directors Photos (Outgoing and Incoming) 3 Director, CISA Director, CISM Director, IT Governance Nominating Committee Chair President New Chapter President Director, IT Governance Keynote Speaker Annual General Meeting 2011-2012 June 19, 2012 Chapter President’s Message Dear Members, Welcome to the 2011-2012 ISACA Ottawa Valley Chapter’s Annual General Meeting. This is the time of the year when your Board of Directors is providing you with a report on the activities that took place during the past fiscal year. Many people, all volunteers, contribute to making our chapter successful, and this Annual Report to Members is our opportunity to highlight their contributions and inform the membership of our progress. Let me start with the fact that, in the fall of 2011, the Board of Directors developed a new vision and mission statement for our chapter, and laid down the strategic objectives, strategic goals and key performance indicators meant to help measure the performance of the chapter Board. We have also improved our governance by developing a confidentiality agreement / non-disclosure agreement which all our Board members signed last fall. While most of the goals listed in the document are long-term, I am very excited to report that some of them have been achieved in part already due to the hard work that was done during the past fiscal year: Strategic goal #1: Position ISACA OVC as the preeminent professional organization for individuals specializing in the areas of information systems assurance and security, enterprise governance of IT, and IT-related risk and compliance: Our membership has increased 14.7 per cent over last year’s number, from 430 to 441 (2.6 per cent increase) The number of certificate holders increased on average by 26.7 per cent: CISA from 229 to 251 (a 9.6 per cent increase); CISM from 67 to 74 (a 10.4 per cent increase); CGEIT from 29 to 28 (a 3.4 per cent decrease); CRISC from 40 to 76 certificates holders (a 90 per cent increase). Our membership renewal percentage decreased in 2012 to 85.23% (as compared to 87.89% in 2011). The Chapter President and the Director Membership had a meeting with Michel Lambert, the ISACA International’s regional representative of the Membership Growth Retention Committee (MGRC), to seek advice in terms of new membership retention initiatives to be implemented in the forthcoming year. Also, we continued to work with ISACA International on developing a marketing campaign to attract new members. We had a series of excellent presentations done in front of university students, with two of them held at the University of Ottawa and one at Carleton University. We orchestrated a very successful marketing campaign by publishing ads in the FrontLine Security magazine in the fall of 2011 and again in the spring of 2012. The Chapter President was also interviewed by the magazine about the local chapter’s activities and the role ISACA certified individuals play in helping organizations implement key controls to reduce the probability of cyber attacks happening, and their expected impact. We have showcased our chapter and ISACA with its valuable tools and certifications at the joint ISACA Ottawa Valley Chapter (ISACA OVC) and National Capital Security Partnership Forum (NCSPF) event titled “Information Assurance in the Real World“, held on October 12 th of last year (see below for more details). We continued to channel job advertising in the areas of information systems assurance and security, enterprise governance of IT, and IT-related risk and compliance through ISACA OVC’s website. 4 Annual General Meeting 2011-2012 June 19, 2012 Strategic goal #2: Promote ISACA’s IS auditing and IS control standards, including the internationally recognized COBIT®, Val IT™ and Risk IT frameworks, and their use by practitioners who are part of both public and private sectors organizations active in the Ottawa Valley: On June 29, 2011 the Chapter President together with Mr. Bill Kessels, Ottawa-based Ernst & Young Partner, made a presentation about the local chapter, ISACA and its certifications and tools at the CAATTs Working Group meeting chaired by Mr. David Coderre, Director with the Assistant Comptroller General's Office (Treasury Board of Canada). During the questions and answers period working group members provided valuable feedback on the types of future ISACA Ottawa Valley Chapter events federal government employees would be interested in, suggestions that were considered during the planning for the 2011-2012 events program. On January 9, 2012 the Chapter President together with Mr. Bill Kessels met with Ms. Corinne Charette, CIO of Canada, Mr. Wade Daley, Senior Director, IT Policy Development & Oversight, and Mr. Robert Graham, Director, Community Planning and Generics. The discussion revolved around the role the local ISACA chapter and ISACA International could play – by leveraging access to valuable ISACA material via ISACA membership; the value provided by the CISM and CGEIT certifications; the upcoming COBIT 5.0 framework; and via the ISACA OVC events and those organized by its local partners – in helping the federal government meet the demand for various skills that will be required in the future in the information technology world, especially in the context of significant changes happening, such as the recent launch of Shared Services Canada. In the month of May 2012, our chapter partnered with the Baton Rouge’s (Louisiana, USA) ISACA chapter to offer a webinar for the June 2012 CISM exam review. Strategic goal #3: Continuously improve on our member-centric focus by strengthening communications with our membership to ensure that we address their professional development needs with appropriate, high quality, and timely training initiatives. Ensure that ISACA OVC is recognized as a highly respected and sought-after resource for professional education and development: We organized several high caliber events during the past fiscal year: o October 2012: “Information Assurance in the Real World“ in partnership with NCSPF, which benefited from several high caliber speakers, including Mr. Lynn Mattice, Managing Director of Mattice & Associates, President and Founder, National Economic Security Grid, Chairman Emeritus of the National Intellectual Property Law Institute, Senior Fellow of the George Washington University Homeland Security Policy Institute. o November 2012: “Orchestrating IT Value Delivery”, a course is offered by the Centre for Information Technology, Organizations, and People (CITOP) at the Sprott School of Business, in collaboration with ISACA OVC, CMC Eastern Ontario, CMA Eastern Ontario District, and CMA Outaouais, with Dr. Gerald Grant, Director of the Centre for Information Technology, Organizations, and People (CITOP) and Associate Professor and Coordinator of the Information Systems Area at the Sprott School of Business, Carleton University in Ottawa, and Rob Collins, past CIO of Cognos, Inc as instructors. o December 2012: ISACA OVC’s Wine & Cheese event with speaker Wynn Fenwick, Chief Technical Architect, Global Managed Security Services at CGI. The presentation focused on how mobile computing and bring-your-own device pressures drive wireless and sensitive data mobility. o May 2012: CISM exam review webinar in partnership with the Baton Rouge’s (Louisiana, USA) ISACA chapter. We have re-launched the chapter’s LinkedIn group, assigned a group administrator and developed a code of conduct for it. Strategic goal #4: Take actively part in a public-private partnership (PPPs) between federal, provincial and municipal tiers of government, as well as local universities, colleges, non-profit professional organizations, and 5 Annual General Meeting 2011-2012 June 19, 2012 private sector organizations in the areas of information systems assurance and security, enterprise governance of IT, and IT-related risk and compliance: We have been working with the Atlantic Provinces ISACA chapter on findings ways to offer future joint webinars to our respective members in the future. We also promoted sister chapters’ (e.g., Toronto) seminars to our members and asked them to do the same for our chapter. We have been very active in working with the organizations that are part of the NCSPF in developing a memorandum of understanding and additional building stones for the newly formed organization. In fact, as mentioned above, by organizing the very first one, we spearheaded a series of very successful NCSPF events. We were also instrumental in helping the NCSPF become the entity it is today. We helped create a foundation that has allowed it to establish similar Forum networks in 11 jurisdictions across Canada, which in turn also has served to benefit other ISACA chapters across Canada. See also above for information on presentations made at local universities. At this point, on behalf of the chapter, I would like to extend my thanks and gratitude to Enzo Bertorelli, who, in his most recent role as Nominating Committee Chair, did a tremendous job of contacting potential candidates wanting to join our Board of Directors, and preparing everything for today’s nominations and election. Regretfully, this is the year when we say goodbye to Alexander Zakharov, Tomek Plucinski, Pierre Liu, and Peter Robinson. I’d like to take this opportunity to thank all of them for their hard work over the years. I wish to also thank all Board Members and Volunteers for their past contributions and their dedication to our chapter, and I would like to take this opportunity, just like last year, to emphasize the importance of having a growing number of volunteers from our community involved in the operations of our chapter. Our entire organization is built on and functions as a result of the time professionals dedicate to various activities, and the quality and the quantity of new initiatives, events, etc. directly depends on the number and the level of willingness of those who volunteer for the chapter. Therefore, I would like to encourage all our members to get more involved with our chapter in the new fiscal year. I would also like to thank Deloitte, for their support to our chapter over the past year through their provision of meeting space and logistics for our Board of Directors’ meetings. Finally, to all chapter members, please feel free to contact me or any of our Board members if you have any questions or comments regarding how we can improve our chapter’s activities. Your feedback has been, and will always be most appreciated. Robert Venczel, MBA, CMA, CISA, PMP, CIA Chapter President 6 Annual General Meeting 2011-2012 June 19, 2012 AGM 2011 Minutes Call To Order and President’s Report President Robert Venczel called to order the June 14, 2011 Annual General Meeting (AGM). The meeting was held at the National Arts Centre with sixty-seven members in attendance. Robert welcomed members and other attendees. He shared ISACA OVC’s Mission: To support our ever-increasing number of members and the organizations they represent with access to knowledge, certifications, education, and contact with local colleagues. He also shared the chapter’s Vision: To move confidently into the ranks of large ISACA chapters. Membership statistics showed an increase of 14.7% over last year’s number, from 375 to 430 members (230 CISA, 67 CISM, 29 CGEIT, and 42 CRISC). Exam passers (June 2010 and December 2010) include: CISA: 20 members and 5 non-members CISM: 7 members and one non-member CGEIT; one member Robert provided an overview of the events organized by the Program Committee in 2010-2011: October 2010: CobiT Exam Prep course presented by Peter Davis “Navigating the Internet Minefield: How to Identify and Correct Human Security Awareness Deficiencies” presented by Scott Wright. November 2010: “Government of Canada – Aging Information Technology Infrastructure” presented by Richard Brisebois. December 2010: Joint ISACA-IIA breakfast event on “The Impact of Social Media on the World of Auditing” presented by Sherif Koussa and Chris Pierre. January 2011: Session on “Canada's Cyber Security Strategy” presented by Rose Coelho. April 2011: Hosted the ISACA 2011 Training Week. Robert shared that 83 people replied to our Chapter members’ survey (Fall 2010): 78% of respondents indicated that they were in an audit role at that time Almost half of them were working in the public sector More than 50% indicated that the main reason for them to attend a Chapter event is the topic of interest A large number of those surveyed expressed interest in attending joint sessions with various other professional organizations, such as ISSA, The IIA, and CFE Some of the indicated that they are also members of other organizations, with 25% of them being part of The IIA Raising awareness – within the federal government – of the importance of IT audit, ISACA, the local Chapter and its members, the ISACA designations, and the ISACA developed tools: Mr. James Ralston, Comptroller General of Canada Mr. Brian Aiken, Assistant Comptroller General and Mr. David Coderre, Director Internal Audit Sector 7 Annual General Meeting 2011-2012 June 19, 2012 Future meetings: CAATTs Working Group Meeting (co-chaired by Mr. Coderre) Ms. Corinne Charette, CIO of Canada Other activities of the Chapter were to build partnerships with other Ottawa-based professional organizations: Meetings last fall with the President, the Vice President Strategic, and the two Program/Continuing Education Co-Chairs of the Ottawa IIA Chapter: Joint events Cross-advertising of our events to our respective membership via Chapter websites. Similar agreements: Ottawa Chapters of ISSA and AFCEA. Under negotiation: Ottawa Chapter of HTCIA This year, ISACA Ottawa Valley received a Silver Award from ISACA International for the design, content and management of the ISACA Ottawa Chapter’s website. Robert was pleased to announce a $1,000 Chapter’s Annual Scholarship Award to Mr. Simon Couvrette, a 4th year student at the University of Ottawa. Robert thanked the Nominating Committee: Selma Tennenhouse (Chair), Past President Enzo Bertorelli, Director CISA The AGM Organizing Committee: Willa Schwartz Alexander Zakharov Samrawit Tamru Feixue (Felix) Lei Tomek Plucinski Phillip Ngibuini Thank you to special sponsor Interis Consulting Inc. A big thank you to all Board Members and Volunteers for their past year’s contributions and their dedication to our Chapter. Approval of Minutes from the 2008 AGM The draft minutes from the 2010 AGM, included in the Annual Report, were presented by Joanna Murphy, Chapter Secretary. Record of Decision 2011-01: motion to approve the draft 2010 minutes with a seconded motion. All members present voted by show of hands in favour to accept the 2010 AGM Minutes. Quorum: Members in attendance: approximately sixty-seven. Record of Decision 2011-02: motion to approve the Agenda for today’s Annual General Meeting with a seconded motion. All members present voted by show of hands in favour to accept the 2011 AGM Agenda. Presentation of Financial Statements 8 Annual General Meeting 2011-2012 June 19, 2012 Pierre Liu, Treasurer, presented the June 30, 2010 Final Chapter Financial Statements for 2009-2010. A moderate net loss was realized for 2009-2010. Accounts Receivable has been at its lowest level over the past three years. The Financial Statements were accepted by the Board of Directors on October 20, 2010. Pierre presented the Interim Financial Statements for 2010-2011 (March 31, 2011), both of which were included in the Annual Report to Members. Notes fiscal year 2011: Surplus of revenues over expenses of $ 4,648 We continued to keep the Account Receivable at a very low level Increase in revenue from membership dues New $500 Algonquin College scholarship No advertising revenue Free entrance to our June 14th luncheon: CISA, CISM, and/or GEIT exams passers, and those grandfathered for the CRISC designation this year Record of Decision 2011-01: motion to approve the Financial Statements for 2010-11 with a seconded motion. All members present voted by show of hands in favour to accept the Financial Statements for 2010-11. Presentation of Chapter Scholarship Qiu Tong, Director of Academic Relations presented the $1,000 Chapter’s Annual Scholarship Award to Mr. Simon Couvrette, a 4th year student at the University of Ottawa: Enrolled in the Bachelor of Commerce program, option in Accounting, and maintains an overall average of 9.0 Successfully completed the Accounting Information Systems Auditing course with a final grade of AServed as the Co-President of the University of Ottawa Accounting Club Participated in the Jeux de Commerce 2011, where his team finished 3rd in taxation Previously held student positions at: Canada Revenue Agency Office of the Auditor General Raymond Chabot Grant Thornton LLP Introduction of Successful CISA, CISM and CGEIT Candidates Each Director of CISA, CISM and CGEIT presented the successful CISA, CISM and CGEIT candidates as well as the new CRISC designations holders. Nominations and Election of 2011-2012 Board of Directors Selma Tennenhouse, Chair of Nominating Committee outlined the nomination and election process then presented the nominees for the 2011-12 Board of Directors: President - Robert Venczel, MBA, CMA, CISA, PMP, CIA Vice-President and Program Chair - Alexander Zakharov, M.Sc., CISSP, CISA Secretary - Joanna Murphy, CISA, CISSP, CIPP/C 9 Annual General Meeting 2011-2012 June 19, 2012 Treasurer - Nadir A. Djerboua, CISA, CMA Director, Membership - Andrew Kissman, CISA, CISSP Director, Communications - Peter Robinson, CISA Past-President - Selma Tennenhouse, PMP, CGEIT Director, CISA - Enzo Bertorelli, CISSP, CISA, CBM, CIPP(C) Director, CISM - Yong Jin, CISM Director, Marketing - Dev S. Kohli, CISSP Director, Academic Relations - Feixue Lei Director, IT Governance - Tom Plucinski, CISA, CRISC, CISSP, PMP Director at Large - Pierre Liu, CISA, CMA, CFE Webmaster (Advisory Member) - Bing Wen, CISA, CISSP, CCE, GCIH The floor was opened up to any other nominations. No other nominations were put forth from the members present. Record of Decision 2011-03: motion to approve the new Board of Directors with a seconded motion. All members present voted by show of hands in favour to accept the new Board of Directors. Outgoing Board Members Dave Campbell 25 years Marcel Lacasse – 4 years Selma Tennenhouse 3 years (+ 1 year on Program Committee) Noel Dubois – 3 years Qiu Tong – 3 years Tom Campbell – 2 years Monty McGuire – 2 years (+ 1 year on Program Committee) A special award was presented to Dave Campbell for his longstanding service to ISACA OVC. Incoming President’s Remarks Robert shared his future plans: Increase the number of Chapter volunteers Further develop existing partnerships and establish new ties in the Ottawa professional community Continue to raise the Chapter’s profile with the federal government coupled with the lobbying of ISACA International for group public sector membership fees Enhance the Chapter’s local and international profile through new and exciting events, participation in conferences, etc. Sponsorship Program New Chapter website – Focus point of our marketing & communications program Robert Venczel adjourned the 2011 Annual General Meeting at 11:50AM. 10 Annual General Meeting 2011-2012 June 19, 2012 Treasurer’s Report 2010-2011 Financial Statements For the 12 months ended June 30, 2011, the following points were observed: A moderate net loss of $1,144 was incurred. This loss had a very limited impact on the chapter’s overall financial position which remains very positive due to the surplus accumulated over the past number of years. On the balance sheet, Accounts Receivables continued to decrease. This trend is the result of the introduction four years ago of the online payments facility for event registration. The 2010-2011 (year end June 30, 2011) verification letter was sent to ISACA international on November 17, 2011. Due to challenges in securing an independent volunteer verifier, the 2009-2010 financial statements verification process was only completed in January 2012. The verification letter was forwarded to ISACA International on January 13, 2012. 2011-2012 Financial Statements The financial statements for the nine month interim period starting July 1, 2011 and ending March 31, 2012 are reported below, following this Treasurer’s Report. The following comments highlight some of the activities that impacted these statements: For the 9 months ending March 31, 2011 the chapter realized a surplus of revenues over expenses of $ 4,144. This surplus can be attributed to the following factors: o A steady increase in membership fees (6.6% year over year). This increase is directly related to the growth in the number of members. o The accounting function, which was handled in the past by an external accountant on contract, is now maintained in house by the Treasurer. This initiative results in $1,200 in savings per fiscal year, starting with the current year. o The chapter has $40,000 invested in GICs, on a rolling basis. The interest derived from these GICs provides additional funding flexibility for the chapter. o During the year, the chapter took advantage of the marketing assistance program offered by ISACA international, with the amount being used to place ads in the Frontline Security Magazine. The chapter is participating in three scholarship programs offered by University of Ottawa, Carleton University and Algonquin College with a commitment of $1,000, $1,000, and $500 for each institution respectively. The $1,000 University of Ottawa scholarship has been paid in the month of March 2012. As has been the practice in previous years and in order to give back to our members, the Board of Directors invited all chapter members to a free Wine & Cheese event held at the NAC on December 13, 2011. The Board of Directors continues to show stewardship over the assets of the chapter and is constantly looking for ways to increase revenues and reduce costs of operations. To that end partnerships with other associations are increasingly used to organize events of similar interest. This was the case for example with the evening event which was held in conjunction with the National Capital Security Partnership Forum, which attracted over 130 participants. Nadir Djerboua, M.Sc., CMA, CISA Treasurer, Ottawa Valley Chapter 11 Annual General Meeting 2011-2012 June 19, 2012 Balance Sheet (Prepared without audit verification) ISACA -OTTAWA VALLEY CHAPTER Balance Sheet as at: 31-Mar-12 (Interim) 30-Jun-11 30-Jun-10 30-Jun-09 30-Jun-08 30-Jun-07 Assets Cash Accounts Receivable ISACA Chapter US Account US Currency Variance 11,121 9,620 7,915 16,449 10,593 6,120 1,352 812 1,255 1,058 4,911 10,735 - 280 545 320 4,189 7,825 (166) (166) 35 - - - - Prepaid expenses Term Deposit 40,000 40,000 40,000 34,778 33,692 27,708 TOTAL ASSETS 52,307 50,546 49,750 52,604 53,385 52,388 166 2,549 610 853 2,528 337 Surplus (Deficit) 52,141 47,997 49,141 51,751 50,858 52,051 TOTAL LIABILITIES AND SURPLUS 52,307 50,546 49,750 52,604 53,385 52,388 30-Jun-10 30-Jun-09 30-Jun-08 30-Jun-07 Liabilities and Surplus Accounts Payable & Accrued Liabilities Statement of (Surplus) Deficit 31-Mar-12 (Interim) SURPLUS (DEFICIT) BEGINNING EXCESS (DEFICIENCY) OF REVENUES OVER EXPENSES 30-Jun-11 47,997 49,141 51,751 50,858 52,051 39,725 4,144 (1,144) (2,610) 893 (1,193) 12,663 12 Annual General Meeting 2011-2012 June 19, 2012 TOTAL SURPLUS (DEFICIT) 52,141 47,997 49,141 51,751 50,858 52,051 30-Jun-10 30-Jun-09 30-Jun-08 30-Jun-07 Income Statement (Prepared without audit verification) ISACA -OTTAWA VALLEY CHAPTER Statement of Revenue and Expenditures For the Period Ended 31-Mar-12 (Interim) 30-Jun-11 Revenues Program Event Revenue 8,319 14,360 34,472 9,749 24,269 37,403 Membership 9,300 8,726 5,519 6,025 3,163 3,418 200 - 800 700 500 600 2,616 1,802 271 1,087 984 994 20,435 24,888 41,062 17,561 28,916 42,415 9,346 14,690 31,856 6,223 20,506 23,416 - - 788 - 13 588 6,109 7,821 7,665 6,993 4,497 2,974 Scholarship - 1,500 1,000 1,000 1,000 1,000 CISA - - 367 - 405 - CGEIT - - 120 - - - Bad Debts Expense - 535 703 2,213 2,480 1,745 573 789 821 83 11 29 Web site postings Miscellaneous TOTAL REVENUES Expenditures Program Expenses Marketing General and Administrative Bank Charges 13 Annual General Meeting 2011-2012 June 19, 2012 Foreign Exchange (Gain) Loss TOTAL EXPENDITURES EXCESS (DEFICIENCY) OF REVENUES OVER EXPENSES 263 697 352 156 1,198 0 16,291 26,032 43,672 16,668 30,108 29,752 4,144 (1,144) (2,610) 893 (1,193) 12,663 VP and Chair of Program Committee Update This year the Program Committee planned for a series of events designed to reflect the broad interests of our constituencies: topics related to IT Audit, Security, and Governance; topics of interest to public service and private sector participants; subject matter reflecting current practice and emerging technologies; and sessions featuring local and visiting speakers. We started the fall session in early October 2010 with an event organized jointly with the National Capital Security Partnership Forum (NCSPF), which benefited from the presence of several high caliber speakers: Mr. Lynn Mattice, Managing Director of Mattice & Associates, President and Founder, National Economic Security Grid, Chairman Emeritus of the National Intellectual Property Law Institute, Senior Fellow of the George Washington University Homeland Security Policy Institute; Mr. Ron Bilodeau former Deputy Minister and Associate Secretary to the Cabinet (Intergovernmental Relations) Privy Council Office; and Mr. Francis J. D’Addario, CFE CPP, Security Executive Council (SEC) Emeritus Faculty, Strategic Influence and Innovation (former Vice President of Partner and Asset Protection for Starbucks Coffee). In November 2010, we partnered with the Centre for Information Technology, Organizations, and People (CITOP) at the Sprott School of Business, in collaboration with ISACA OVC, CMC Eastern Ontario, CMA Eastern Ontario District, and CMA Outaouais to offer a one day CITOP course titled “Orchestrating IT Value Delivery” taught by two highly regarded instructors: Dr. Gerald Grant, Director of the Centre for Information Technology, Organizations, and People (CITOP) and Associate Professor and Coordinator of the Information Systems Area at the Sprott School of Business, Carleton University in Ottawa; and Rob Collins, past CIO of Cognos, Inc. In December 2012, we organized the ISACA OVC’s Wine & Cheese event with speaker Wynn Fenwick, Chief Technical Architect, Global Managed Security Services at CGI. The presentation focused on how mobile computing and bring-your-own device pressures drive wireless and sensitive data mobility. Finally, in May 2012, we partnered with the Baton Rouge’s (Louisiana, USA) ISACA chapter to offer a CISM exam review webinar. Our last event of the season is, as usual, the Annual General Meeting, which celebrates another successful year for the chapter and our members. Our guest speaker is Mr. Ken Taylor, Vice President of Cyber Resilience Canada, CGI. The topic of his talk is: “Cyber Crime and the effects on Canadians.” This is one of our more complex events, involving the preparation of the Annual Report to Members, recruitment of a slate of nominees for next years’ Board of Directors, a guest speaker, a lunch, recognition of our new certification recipients and scholarship winner, and farewells to our retiring Board members. Many volunteers on the Board of Directors and the Program Committee contributed to the success of this event. 14 Annual General Meeting 2011-2012 June 19, 2012 The success of our program is due in large part to our guest speakers whose expertise has drawn such interest and who have been generous in contributing their time. I would like to thank them and our hard-working Program Committee volunteers – Willa Schwartz and Joanna Murphy – for making this a very successful year. The Program Committee is here to respond to our members’ interests and needs. We welcome your suggestions for topics and speakers. New volunteers for the Program Committee are always welcome. I also encourage you to visit our Program Events page at www.isaca-ottawa.ca/programevents regularly for information about coming events. Alexander Zakharov Vice-President and Program Chair Director Communications Update Our e-mail circulation list for the year sits at just over 600 recipients, including members and other interested professionals from both the public and private sectors. In addition to direct e-mail, we also leveraged our relationships with other professional association in Ottawa, and the mainstream media to promote our events and certifications. The ISACA OVC Chapter also officially re-launched our LinkedIn group, as a communication tool for our members to leverage in maintaining their professional contacts and to discuss topics of interest in areas related to ISACA certifications. We continued to support the busy schedules of our members through the filtering of unsolicited e-mails, by providing direct assistance to members through e-mail Q&A, by making training and certification opportunities through other ISACA chapters known to our members, and by referring interested third parties to our website (generating advertising revenue for the Chapter) for the promotion of their training seminar announcements, job postings, events, etc. As in the previous years all e-mail communication of upcoming events was done in both official languages. Event notices were posted on the Chapter website thanks to the coordinated efforts of our webmaster and program event organizers. Peter Robinson, CISA Director, Communications Director Membership Update As your new Membership Director I am pleased to report that 2011-2012 has proven to be another steady year for the growth of our Chapter. Membership in the Ottawa Valley Chapter has trended upward as have the total number of certified members particularly as it concerns the popular CRISC. A review of our roster reveals that we continue to maintain presence in the local information systems audit, risk management, security and controls and governance communities. More detail of our metrics follows: Our membership has increased from 425 to 441 members on our roster; We continue to expand in both the private and public sectors; Members with certifications: o CGEIT: 28; o CRISC:76; o CISA: 251; and 15 Annual General Meeting 2011-2012 June 19, 2012 o CISM: 74. A word of caution, although our total numbers appear to be increasing, the number of renewals as a percentage of our chapter is in gradual decline: 2010 Renewal Percentage 87.02%; 2011 Renewal Percentage 87.89%; and 2012 Renewal Percentage 85.23%1. This trend has been noted by the currently serving board. A strategic meeting was conducted in March 2012, with Michel Lambert, the regional representative of the Membership Growth Retention Committee (MGRC), to express concerns and seek advice for membership retention initiatives. Some of these initiatives are being considered for implementation in the forthcoming year. Lastly, an update to our statistics on the number of years that members have been involved in ISACA follows: 1 2 Now 40, was (32)2 Platinum Level members (15 plus years); 53 (37) Gold Level member (10 - 14 Years); 184 (92) Silver Level members (5 to 9 years); and 105 (46) Bronze Level members (3 to 4 years). New for 2012 - A Business Framework for the Governance and Management of Enterprise IT COBIT 5 (http://www.isaca.org/COBIT); Discounted subscription and complimentary (http://www.isaca.org/cobitonline); Discounts on CISA, CISM, CGEIT (http://www.isaca.org/certification); Discounts on leading-edge technical and managerial conferences and workshops organized by ISACA International (refer to http://www.isaca.org/conferences for upcoming events); Subscription to the bimonthly Information Systems Control Newsletter (http://www.isaca.org/AboutISACA/-ISACA-Newsletter/Pages/); Full access to K-NET, a global IT governance knowledge resource (http://www.isaca.org/knet); Discounts on research publications and convenient access to peer-reviewed Bookstore publications (http://www.isaca.org/bookstore); Documents and presentations from the IT Governance Institute on various aspects of IT governance (http://www.itgi.org/); Standards, statements and guidelines for information systems audit and control professionals (http://www.isaca.org/standards); and Online access to member-only material, which includes a variety of professional resources, such as internal control questionnaires (ICQs) and audit programs (http://www.isaca.org/icq). and baseline CRISC Based on the number of members invoiced for 2012. Statistics in brackets retained from last year’s report for comparison. 16 functionality examination of fees COBIT and 4.1 study Online materials Annual General Meeting 2011-2012 June 19, 2012 Change of Address Reminder Please don’t forget us if you are changing addresses. Maintaining current and accurate contact information is central to our ability to keep you informed about upcoming events. We are especially interested in your current email address. Please update your address at http://www.isaca.org. ISACA Membership Rate ISACA International dues will remain US $135 in 2013. The new member processing fee will remain US $30, discounted to US $10 for individuals who join online. ISACA dues for full-time students will remain US $25, and ISACA dues for retired members will remain US $67.50. In a recent e-vote by the ISACA OVC Board it was decided that all chapter membership rates would remain unchanged for 2012-2013. As part of our efforts to continue to grow our membership, please remember that our Chapter welcomes both experienced professionals and students just starting their careers. Students benefit from reduced membership dues of US $25 (plus local dues) annually. Andrew Kissmann, CISA, CISSP Membership Director Director CISA Update The Certified Information Systems Auditor continues to be one of the strongest and most sought after worldwide. Our chapter had a very successful and busy year. At last verification, our chapter counts 251 CISA’s. In the last year, 31 of our members received their CISA. Our success was largely attained due to one on one contact with prospective and qualified candidates, word of mouth in the community as well as presentations to relevant groups within the Ottawa accounting and IT communities. We continued to develop our Public Library Program to help recycle manuals used by past successful candidates to new prospective ones through the Ottawa Public Library system. While we recommend that the final preparation for the CISA exam be done with the latest version of the preparation manuals, our public library program provides prospective candidates with a no cost/no risk way to explore if the CISA certification is right for them and, if so, to begin their course of study. Enzo Bertorelli, CISSP, CISA, CBM, CIPP(C) Director, CISA Director CISM Update I am very pleased to report that with a total of 11 candidates in 2011, our Chapter’s pass rate increased to 100% in the June exams, 75% in the December exams and 91% for the year overall. The top 3 Chapter CISM scorers were: Mrs. Melodie Campbell, Mr. Stephane Guillemette, and Mr. Alexander Zakharov (June 2011) The chapter partnered with Baton Rouge Chapter (US) to offer a webinar for the June 2012 CISM exam review. This is the first time the Chapter arranged an internet-based exam review. Yong Jin, CISM Director, CISM 17 Annual General Meeting 2011-2012 June 19, 2012 Director Marketing Update The highlight of this year’s marketing activity was the joint ISACA Ottawa Valley Chapter (ISACA OVC) and National Capital Security Partnership Forum (NCSPF) event titled “Information Assurance in the Real World“, held on October 12th of last year where we showcased ISACA and our certifications. We orchestrated a very successful marketing campaign by publishing ads in the FrontLine Security magazine in the fall of 2011 and again in the spring of 2012. The Chapter President was also interviewed by the magazine about the local chapter’s activities and the role ISACA certified individuals play in helping organizations implement key controls to reduce the probability of cyber attacks happening, and their expected impact. It is anticipated that preparatory groundwork done this year will lead to more marketing activity in the years to come. Dev. S. Kohli, CISSP Director, Marketing Director Academic Relations Update This has been another successful year for academic initiatives. Through various guest lectures and events, we promoted ISACA and its certifications in local academic schools including University of Ottawa, Carleton University, and Algonquin College. 2011-2012 Summary of Events Date Apr 4, 2012 Event Donor and Scholarship Recognition Reception Guest Lecture Speaker / Participants Feixue (Felix) Lei Venue University of Ottawa Mar 29, 2012 Guest Lecture, Accounting Information Systems Auditing (ADM 4346) University of Ottawa Nov 24, 2011 Guest Lecture, Systems Auditing (ADM 4346) Enzo Bertorelli, Feixue (Felix) Lei, Sarah Lyons, Samer Weatherstone Robert Venczel Elias Hage, Tyler Brown, Samer Weatherstone Nov 16, 2011 Guest Lecture, Auditing II (BUSI4009) Feixue (Felix) Lei, Bill Kessels Carleton University Oct 19 2011 Algonquin College Advanced Technology Awards Night Yong Jin Algonquin College Information University of Ottawa I would like to thank all the speakers and participants above, as well as professor Sheldon Weatherstone and Matt Williams, who offer the guest lecture opportunities. Scholarship for University of Ottawa 18 Annual General Meeting 2011-2012 June 19, 2012 Our chapter awards a $1000 scholarship every year to a student at University of Ottawa’s Telfer School of management who has demonstrated volunteer involvement and achieved academic excellence in courses related to information system audit and control, risk, security, and governance of enterprise IT. The recipient of our scholarship for 2011--2012 academic year is Ms. Heidi Melenchuk. Ms. Melenchuk is a 4th year student at University of Ottawa. She is enrolled in the Bachelor of Commerce program, and maintains an overall average of 9.1. During the fall 2010 semester, she successfully completed the course ADM 2372 - Management of Information Systems and Technology with a grade of A-. She is also involved in many volunteer activities in student communities including conducting audits of the ten Telfer student clubs, and participating in several academic competitions. On behalf of the ISACA Ottawa Valley Chapter, I would like to congratulate Ms. Melenchuk on this award and her outstanding academic accomplishments and community contributions to date. Algonquin College Award Starting this year, we initiated a $500 award to a student in the school of Advanced Technology in the Computer Systems Technology Security program who has demonstrated academic excellence. The recipient of the award for the year is Mr. Nino Pasalic, as he has demonstrated academic excellence this academic year. On behalf of the ISACA Ottawa Valley Chapter, I would like to congratulate Mr. Nino Pasalic on this award and his outstanding academic accomplishments. Scholarship for Carleton University As part of our academic initiatives at Carleton University, we are setting up a $1000 scholarship to be awarded to a student in the Carleton University’s Sprott School of Business. Negotiation for the terms of the scholarship is in progress. Feixue (Felix) Lei Director, Academic Relations Director IT Governance Update Ian 2011/2012 we were all awaiting a major new release of CobiT 5 which indeed occurred in April 2012. We are at early stages of preparation for CobiT 5 training. ISACA international is preparing instructional materials for its new flagship product and we hope to be able to offer new training in the near future. CGEIT certification holder number is steady. Ottawa Valley Chapter continues to provide support to members interested in pursuing this certification on one on one basis. Tom Plucinski, CISA, CISSP, PMP Director, IT Governance Webmaster Update We continued to channel job advertising in the areas of information systems assurance and security, enterprise governance of IT, and IT-related risk and compliance through ISACA OVC’s website. The ISACA Ottawa Chapter website has been running in maintenance mode, pending a board decision to migrate from the current static monolithic structure to a more robust content management system. Bing Wen, CISA, CISSP, CCE, GCIH Webmaster 19 Annual General Meeting 2011-2012 June 19, 2012 Nominations for Board of Directors 2012-2013 Voting Members President Enzo Bertorelli, CISSP, CISA, CBM, CIPP(C) Fortezza Consulting Vice-President and Program Chair Alain Rocan, CA, CISA, CISSP, CIA, CIPP/C Deloitte Secretary Vacant Treasurer Nadir Djerboua, M.Sc., CMA, CISA Director, Communications Joanna Murphy, CISA, CISSP, CIPP/C Office of the Auditor General of Canada Director, Membership Andrew Kissman, CISA, CISSP Deloitte Director, CISA Certification Vacant Director, CISM Certification Yong Jin, CISM CGI Group Inc. Director, Marketing Dev S. Kohli, CISSP Risk Dynamix Corp. Past-President Robert Venczel, MBA, CMA, CISA, PMP, CIA Bivium Executive Consulting Ltd. Director, Academic Relations Feixue Lei Director, IT Governance Vacant Director at Large Vacant Advisory Member Webmaster Bing Wen, CISA, CISSP, CCE, GCIH House of Commons Note to members: The Chair of the Nominating Committee will be asking for nominations from the floor. Any ISACA member seeking such a nomination should be prepared to introduce him or herself to the membership by stating: Your name Professional qualifications Board position that you are interested in A brief summary (not exceeding 2 minutes) as to why you are best suited for this BOD position. 20 Annual General Meeting 2011-2012 June 19, 2012 Appendix A – Chapter Board of Directors 2011-2012 Voting Members President Robert Venczel, MBA, CMA, CISA, PMP, CIA Bivium Executive Consulting Ltd. Vice-President and Program Chair Alexander Zakharov, M.Sc., CISSP, CISA ALFTEL Systems Ltd. Secretary Joanna Murphy, CISA, CISSP, CIPP/C Office of the Auditor General of Canada Treasurer Nadir Djerboua, M.Sc., CMA, CISA Director, Communications Peter Robinson, CISA Consulting, Gartner Canada Co. Director, Membership Andrew Kissman, CISA, CISSP Deloitte Director, CISA Certification Enzo Bertorelli, CISSP, CISA, CBM, CIPP(C) Fortezza Consulting Director, CISM Certification Yong Jin, CISM CGI Group Inc. Director, Marketing Dev S. Kohli, CISSP Risk Dynamix Corp. Past-President Selma Tennenhouse, PMP, CGEIT SelmaRT Consulting Director, Academic Relations Feixue Lei Director, IT Governance Tom Plucinski, CISA, CRISC, CISSP, PMP Security and Privacy Services, CGI Director at Large Pierre Liu, CISA, CMA, CFE Audit Services Canada Advisory Member Webmaster Bing Wen, CISA, CISSP, CCE, GCIH House of Commons 21 Annual General Meeting 2011-2012 June 19, 2012 Appendix B – Program Committee Members 2011-2012 Alexander Zakharov Willa Schwartz Robert Venczel Joanna Murphy 22 Annual General Meeting 2011-2012 June 19, 2012 Appendix C – Past Chapter Presidents Chapter officially formed on September 5, 1978 by Robert J. Swinden, Office of the Auditor General of Canada. Fiscal Year Name Organization 2011 – 2012 Robert Venczel Bivium Executive Consulting Ltd. 2010 – 2011 Robert Venczel Bivium Executive Consulting Ltd. 2009 – 2010 Selma Tennenhouse SelmaRT Consulting 2008 – 2009 Tony Brigandi Office of the Auditor General of Canada 2007 – 2008 Liz Gyalokay Gyalokay Consultants 2006 – 2007 Ivan Milam PricewaterhouseCoopers LLP 2005 – 2006 Ivan Milam Deloitte 2004 – 2005 David Holder Public Service Commission 2003 – 2004 Denis Proulx Health Canada 2002 – 2003 Richard Brisebois Office of the Auditor General of Canada 2001 – 2002 Madeleine Chin Consulting and Audit Canada 2000 – 2001 Neil MacDowall Public Works and Government Services 1999 – 2000 Robin DiNardo Department of National Defence 1998 – 1999 Arnie Francis Hallux Consulting Inc. 1997 – 1998 Jean Mignault Canada Post Corporation 1996 – 1997 Maggie Saxon-Kopke Canada Deposit Insurance Corp (CDIC) 1995 – 1996 Mary McBride Hallux Consulting Inc. 1994 – 1995 Jim Lloyd Treasury Board Secretariat 1993 – 1994 David Prime CCG 1992 – 1993 Ross Quane Deloitte & Touche 1991 – 1992 Robin DiNardo Consulting and Audit Canada 23 Annual General Meeting 2011-2012 June 19, 2012 Fiscal Year Name Organization 1990 – 1991 Gary Voellmecke Coopers & Lybrand 1988 – 1989 John Gunter Ottawa General Hospital 1989 – 1990 David Campbell Revenue Canada 1987 – 1988 Joanne Stidwill Coopers and Lybrand 1986 – 1987 Howard DuBois Hallux Consulting Inc. 1985 – 1986 Jim Libbey Treasury Board Secretariat 1984 – 1985 Brian Sanderson Ernst & Young LLP 1983 – 1984 Joe Goods 1982 – 1983 David Roth 1981 – 1982 Graeham Brown Consulting and Audit Canada 1980 – 1981 Ronald Chuchryk iQuest Global Inc. 1979 – 1980 Robert Swinden Office of the Auditor General of Canada 1978 – 1979 Don Brown Coopers and Lybrand 1970's (part year) Gregory Boyd Office of the Auditor General of Canada 24