Frequently Asked Questions
1. What information needs to be with my prescription?
Bring your USC ID with you. Also bring your Prescription Insurance Card and any discount
cards you may want to use. A valid government-issued photo ID is required for all
controlled-substance prescriptions, so please bring your ID with you.
2. Does the pharmacy accept all insurance cards?
The Pharmacy accepts most major prescription insurance plans. Please bring your
Prescription Insurance Card.
3. Can I bring in a prescription or a refill from an outside doctor or pharmacy?
Yes, the pharmacy can fill prescriptions written by doctors outside of the Health Center.
Also, we will be glad to call an outside pharmacy to transfer any remaining refills you might
have on a prescription at that location. Please provide the pharmacy name, phone number,
and the prescription name or number if possible. Please allow 24 hours to complete the
transfer.
4. How can I get my prescription refilled?
You may refill prescriptions 24 hours a day online at MyRxSpace.com and by phone at 803777-4890. You will need your current prescription number to use these options. You can
always call the Pharmacy and speak to a pharmacy staff member who will be glad to refill
your prescription or just walk in and request a refill.
5. I don't have time to wait. When is the best time for me to come in?
The busiest times of the day are between the hours of 12:00 pm and 5:00 pm. Mornings are
the least busy.
6. I'm going away for the summer (holidays, semester, etc). How can I be sure to
have enough medication?
We will gladly work with your insurance company to see if they allow for a vacation supply.
If there is no insurance involvement, you can get enough medication to get you through the
time you will be gone. We can mail your non controlled prescription to you for a $5 charge.
We can also transfer your prescription to your home town pharmacy for the break and
transfer back any remaining refills when you return.
7. Can someone else (roommate, friend, family member, etc.) pick up my
prescription(s) for me?
Yes, if someone is going to pickup your order for you, you must call the Pharmacy and tell
us who that will be. They must present positive picture ID.
8. Does the Pharmacy sell over-the-counter products?
Yes, the pharmacy has a variety of products available without a prescription. These products
include medications for relief of pain, colds, coughs, allergies, nasal congestion, sore throat,
diarrhea, acid reflux and other problems.
9. Can I purchase Pseudoephedrine products at the Pharmacy?
Yes, pseudoephedrine products can be purchased at the pharmacy. If you do not have a
prescription for a pseudoephedrine product, the Combat Methamphetamine Epidemic Act
must be followed and requires: storage behind-the-counter in the pharmacy, limits on
quantities, government issued photo identification, signature in a log book, and purchaser
must be 18 years of age or older.
10. How can I get the Plan B® emergency contraceptive?
Plan B emergency contraceptive is available in our pharmacy. Those 16 and younger require
a prescription to purchase Plan B. No prescription is needed for students 17 and older, but a
valid picture ID must be presented at the time of purchase to verify the birth date.
11. How long does it take to fill a prescription?
It takes about 15-20 minutes to fill a prescription. The pharmacy fills prescriptions in the
order they are received. However, there are certain situations that will increase the normal
wait time. Some patients have multiple prescriptions, have insurance problems, the
pharmacist might need to consult with the physician about a potential problem with the
prescription, or a patient may need additional counseling by the pharmacist. All of these
things may make your wait longer. The pharmacy staff is working as quickly as possible to
accurately fill your prescriptions, checking for potential drug interactions and/or drug
allergies, following all laws and regulations, and making sure that you feel comfortable with
the medication that you are given and have had all of your questions answered before you
leave the facility.
12. How do I pay for my medications?
We accept cash, Visa and MasterCard, Discover, American Express, check or the Carolina
Card.
13. Where can I park?
The pharmacy offers free 30 minute parking spaces in the Bull Street Garage for pharmacy
customers.