 We have included all available slides to help you present information about CCMP
 Only use what you need. These slides can be presented in approximately 50 minutes
 See recording here: https://vimeo.com/144668829
 There are speaker notes for each slide to help you explain them
 Please email askccmp@acmp.info
if:
 You want to check for a more current version
 You have questions or need something related to CCMP
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November 11, 2015
1

DAT E HE R E

 Introductions
 CCMP – an overview
 What you told us – Readiness Survey
 Progress and next steps
 Q&A
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 WE ARE YOU!
 A growing body of qualified professionals…
 The Association of Change
Management Professionals®
(ACMP®) is dedicated to…
 advancing the discipline and profession of change management practices that…
 support the success of individual and organizational change…
 for the realization of intended business results.
4

ACMP is truly an international association!
This is just our chapters…our members are everywhere
Vancouver Chapter
Victoria Chapter
Pacific
Northwest
Chapter
Northern
California
Chapter
Colorado
Chapter
(In devt)
US
Midwest
Chapter
Alberta
Chapter
Manitoba
Chapter
Sweden
Chapter
Belgium-
Luxembourg
Chapter
Toronto Chapter
New England
Chapter
(In devt)
Washington DC Chapter
Houston Chapter
Brazil Chapter
(In devt)
Middle East /
North Africa Chapter
(In devt)
Africa
Chapter
5

Register Now at acmpconference.com
BECOME PART OF THE GLOBAL EXPERIENCE.
Join your colleagues and ACMP in Dallas, Texas, USA May 2016.

A N OVE R VI E W
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In almost 5 years of existence, ACMP has progressively added components required to be a global profession
A membership organisation:
• 2011: ACMP incorporated as not for profit membership organisation
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In almost 5 years of existence, ACMP has progressively added components required to be a global profession
A code of ethics
• 2014: Change Management Code of
Ethics & Professional Conduct launched
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In almost 5 years of existence, ACMP has progressively added components required to be a global profession
Education recognised for alignment with
Standard for Change Management
• 2015: Qualified Education Provider™ (QEP™) program launched
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In almost 5 years of existence, ACMP has progressively added components required to be a global profession http://www.acmpglobal.org/?TheStandard
A standard
• 2014: ACMP’s Standard for Change Management launched
Free
Download
11

 ‘Change Management as a discipline is growing and is generally regarded as valuable, but the industry is fragmented and in
need of standardization.
 Practitioners want certification and credentialing processes as part of the maturation of change management.’
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A Professional Designation
• 2015: Begin development of the
Certified Change Management
Professional™ (CCMP™)
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 The Certified Change Management
Professional™ (CCMP™)
 The CCMP assesses the practitioner’s
 knowledge of change management practices
 ability to design a change management strategy and plan
 ability to execute this plan to obtain desired business outcomes
 Affirms the competence of a change management practitioner to effectively manage change
 sets a baseline for practitioners who can truly deliver on the mission:
 “…support the success of individual and organizational change for the realization of intended business results.”
OCM Awesome Co.
Change Management Specialist
Certified Change Management
Professional™
 A credential for Change
Management professionals by
Change Management professionals
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15

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CCMP is a rigorous test of your ability to
successfully apply change management principles
Have you invested in your personal development?
Identify it:
 4-year degree or international equivalent
 Secondary education or international equivalent (e.g., high school)
 Education level influences volume of experience required
17

CCMP is a rigorous test of your ability to
successfully apply change management principles
Have you successfully applied change management principles and methods to help individuals and organizations change?
Document it:
 3 years / 4200 hours (4-year degree or international equivalent)
 5 years / 7000 hours (secondary education or international equivalent)
18

CCMP is a rigorous test of your ability to
successfully apply change management principles
Are you keeping current with methods and ideas in CM?
Document it:
 Identify at least 21 hours of training in change management in the last 7 years
 Must be aligned with The
Standard
 Quality Education Provider training is ‘pre-approved’
 Other training is admissible; will require additional information
 Must be instructor-led
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CCMP is a rigorous test of your ability to
successfully apply change management principles
Can you apply your knowledge and experience to new situations?
Show it:
 Answer 3 out of 5 essay questions demonstrating and applying your change management experience
 Reviewed and scored by trained assessors
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CCMP is a rigorous test of your ability to
successfully apply change management principles
Can you apply your knowledge and experience to new situations?
Prove it:
 150 multiple-choice, knowledge and scenario-based questions
 Apply change management principles and methods to resolve real-life scenarios
 Based on The Standard
 Complete exam within one year of approved application
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Why CCMP?
Not just another change management certificate…
 Results from an educational process
 Usually does not require recertification
 Generally has no expiry date
 Demonstrates knowledge of
content at the end of a finite period of time, usually based on course content delivered
 Based on standards set by a thorough, defensible, industry-wide process resulting in a clear definition of required knowledge or skills
 Indicates mastery of knowledge usually assessed through a rigorously developed and validated
exam delivered under controlled conditions to ensure integrity
 Requires work experience demonstrating a track record of success
 Awarded by third-party, standard-setting organization unaffiliated with a commercial entity
 Typically results in a designation which allows a practitioner to add letters behind their name
 Requires recertification to ensure the practitioner remains current through education and participation in the profession
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Why CCMP?
Not just another change management certificate…
 ISO: Third party review
 Requirements: More than knowledge
 Experience: Track record
 Application: Exam, essay questions
 Application review by trained assessors
 Unique professional requirements
 Not the same as Learning and Development, Project Management
 Complements and enhances other professions, or stands alone
 Code of Ethics applies
 Re-certification required to ensure practitioners maintaining skills as the Body of Knowledge grows in CM
 Ongoing investment in updating The Standard

 Certified practitioners need to continue to develop
 Education/Training
 Instructing and Mentoring
 Volunteering and ‘Give back’
 PDU system (Professional Development Units)
 Every 3 years
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31 Countries Functional Responsibility
Years of Experience Percent of Work Focused on Change Management
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What other professional organizations are you a member of?
What professional certifications do you have outside of CM?
Top Other:
• Certified Management
Consultants (CMC)
• International Coaching
Federation (ICF)
• International
Association of Business
Communicators (IABC)
Top Other:
• ITIL
• Sigma
• Certified HR Professional (CHRP)
• MBA 27

Prosci is the most common source of change management education.
Other training sources included:
• University coursework
• Internal training
Reminder: Training must be aligned with The Standard for CM. Training from a non-QEP provider will be considered.
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There are several benefits to obtaining a CCMP credential… Which of the following messages resonate with you?
Other benefits?:
• None yet, the market isn't that sophisticated.
• Separates change management from project management.
• Creates a network of professionals.
• What makes this different from the other certifications in this space that are currently out there?
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What other benefits do you think should be promoted?
 Creates confidence for clients in selecting an appropriately qualified practitioner. "Weeds out pretenders"
 Demonstrates competence in contributing value to a business/organization
 Provides for greater consistency in process and language by promoting common foundational knowledge.
What issues and objections do you think might be raised regarding the CCMP certification?
 There are other well known certifications in the market that have been around for years. Why would I want CCMP and not another well known certification?
 The bureaucracy and cost associated with gaining the CCMP designation
 Getting national/ global recognition take time, money and effort. Have ambassadors / champions from all sorts of companies to help spread the word. And don't focus on HR practitioners specifically.
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34,0%
35,0%
14,6%
11,2%
As soon as it becomes available!
Some time in
2016.
In 2017.
2,0%
In 2018.
3,2%
I want it but will not meet the eligibility requirements until later.
Not currently interested.
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Set criteria
Develop exam
Design application process
Set policies
Recruit and train evaluators
Test and finalize process
Determine procedures and service levels
Select and set up exam system
Ensure ISO compliance
Run the process
Raise visibility
Engage companies and recruiters
Drive adoption
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 An international accreditation for organizations like ACMP who are operating certifications
 Requires a rigorous application and approval process
 Conveys a prestigious accreditation to the certifying body (ACMP)
 Awarded after in-depth third party analysis of program operations, policies and procedures
 Requires annual surveillance
…Many global government entities prefer/require certification programs that have met the strict requirements of being
“accredited” by a third party.
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Item writing location
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 Select exam vendor
 Process applications
 Provide testing centers internationally; administer exams
 Exam development
 Select exam questions
 Beta test – assess item performance
 Determine passing score
 Confirm first ‘test windows’ – dates when exam will be offered
 Develop policies and procedures
 Candidate Handbook
 Policies & Procedures Manual
 Quality Management Manual

You might have noticed our marketing efforts…
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but when can we apply??
38

 Application Process
 Staff to manage and monitor the process
 Review submissions and process applications
 Exam and Certification Award
 Providing access to take the exam globally
 System to handle application submission and review
 Exam vendor to maintain secure technology
 Prevention of cheating
 Certificate design and distribution
 Records management
 Ongoing marketing to drive recognition/value
 Updating The Standard
 Approximately every 3 years, supported by a global practice analysis

 Recognizes your knowledge and experience in the profession
 Provides you with a global standard related to the work you do
 Brings legitimacy to the profession
 Raises awareness of the profession in your market
 What you can deliver and to what standard
 Supports your further career development and progression
 Demonstrates your commitment to personal career growth and professional development in the domain
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 Provides a global standard for evaluating change management competency
 Establishes a foundation level of competency organizations can expect
 Helps organizations know what they are paying for when hiring new employees or procuring consulting support for change management
 Promotes a common language and shared understanding of change management, allowing professionals and organizations to easily work together
 Provides a development path for CM professionals
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 Subscribe! myccmp.org
Search “CCMP ACMP” facebook.com/getccmp
@myCCMP
 Send us your questions!
askccmp@acmp.info
 Send us a video on why you are excited about CCMP!
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Marketing
 Amber Johnson
 Sara Sheehan
 Russell Mayne
 Dave Davis
Governance
 Risto Gladden
 Yassine Laghzioli
 Wim Vriend
 Shahnaz Naughton
 Maria Kelly
 Stanely Wanjiku
 CK Mudalier
Item Writers
 Blake Nebel
 Mathias Carvalho
 Lewin Mayers
 Marcia Rua
 Sammye Woods
 Dave L. Davis
 Jaqueline Iny
 Paula Yung
 Rocio Consuega
Item Writers
 Amanda Vollick
 Donald Bosire
 Tunde-Success
Osideko
 Daniel Siaw
 Amr Khalifa
 Corina St. Jacques
 Syed Mukhtar
 Oluwafemi
Enigbokan
 Gloria Enyinnaya
 Hector Boye
 Aylin Altunas
 Federico Patone
 Alexandra Diakite
Item Writers
 Anna Olsson
 Sabine Demitrowitz
 Judy Lundy
 Krzysztof Ogonowski
 Rishi Nicolai
 Neil McGregor
 Wendy Leegel
 Annie Li Long Qiao
 Samuel Liberant
 Joe Mitchell
 Joanna Cross
 Aslihan Atahan
 Mona Sinniah
 Tina Guerra
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acmpglobal.org
myccmp.org
Search “CCMP ACMP” facebook.com/getccmp
@myCCMP askccmp@acmp.info
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 ACMP’s Standard for Change
Management©:
 Establishes common understanding of and consistent vocabulary for the discipline of change management
 Provides guidance for organizational
change management, for any type of change
 Captures generally accepted practices
and processes used by practitioners across industries, organizations and roles
 Sets a reference point for organizational decision-making regarding change management resources
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