Portuguese Project
Measure: Work-Life Balance
Who are we?
AFEP – Parental Education Association
Developed for the education and investigation on
parental education.
AMA – Women´s Action Association
Education and promotion of women´s rights and
family policies
DIA Portugal Supermarkets
A chain of supermarkets with about 300 stores in the
country, belonging to the Carrefour Group
ITAU – Human Food Technical Institute
Dedicated to collective food business
Psychology and Education Sciences University
Prestigious Public University in Lisbon, responsible for
the evaluation of this project.
Needs Assessment
Methodology
 Focus Group
 3 Scales
Focus Group
Participants
9 Workers
6
3
Scale
228 Participants from Lisbon and Setúbal Districts
13%
Masculine
Feminine
87%
Scale
 Work-Family Conciliation
Work-Family
Conflict
Time
“I feel I don’t have
enough time to fulfill
my responsabilities at
home due to the time I
have to spend on my
career”
Work-Family
Conflict
Strain
Work-Family
Positive Influence
“The stress from my job
often makes me irritable
when I get home”
“Talking to someone
from my job helps me
work out my family
issues”
Scale
 Work-Family Conciliation
Family-Work
Conflict
Time
Family-Work
Conflict
Strain
“The time I spend with
family responsabilities often
interferes with my work
responsabilities”
“Due to stress at home, I am
often worried with family
matters at work”
Family-Work
Positive Influence
“My family life helps me
relaxing to face up to a
new working day”
Scale
 Company workers involvement
Restricted
involvement,
based only on
economic
or material resources’
exchange
“Dia-Minipreço has the
duty to give me work
only as long as it needs
me”
High involvement,
based on socio-emotional
resources’ exchange
“Dia-Minipreço has the
duty to be concerned
with my well-being”
Appropriate involvement
receiving possibility of
personal and professional
development, offering an
effective performance
“Dia-Minipreço has the
duty to support me in
order to obtain de best
possible performance level
from me”
Scale
 Workers well-being
Comfortable
Calm
Relaxed
Motivated
Thrilled
Optimistic
Scale Results
There are time management difficulties and time occupied by work
has a negative interference on the family;
Family life has a professional life positive interference;
Workers involvement is based on a socio-emocional relationship.
They consider that they receive respect, personal and professional
development opportunities and self-realization;
There are as many workers thrilled and comfortable with their
work, as others where this doesn’t happen;
Scale Results
The relational psychological contract has a positive influence on
the work-family conflict. Workers whose organizational relationship is
based on socio-emotional resources felt more conciliation difficulties,
particularly, more conflicts between work and family, in terms of time
and strain;
Work-family conflict has a negative influence on the workers’
well-being.
Conclusions of
Needs Assessment
Work-Family Conflict
< Well-Being
How to decrease?
Parental Training
Time Management
New work organization forms
Our Objectives:
• Develop personal and social skills (namely parental) in
the co-worker, in order to enable him/her to better find
Work-family Conciliation solutions;
• Develop in the organizations a Work-Family
Conciliation policy that, fits the needs of the workers,
meets the company’s culture and the goals that it set.
Through a transversal intervention at all hierarchical
levels.
Activities
 Experimentation of Sensibilization Models of conciliation skills
 Experimentation of Parental and Time
Management Skills Education
 Experimentation of New Work Organization Forms
 Evaluation of the activities’ impact on the
fight against absenteeism and for the increase
of productivity
In order to face competitiveness
we need people involved with the
work
but
Efficiency does not have to be,
necessarily, a synonym of WorkFamily Conflict
SMSm Project
Influence the people, with the purpose
of reducing the conflict
Influence the organization, to reinforce the
conciliation culture
What have we already done?
 Work-Family Sensibilization sessions for 70
Supermercados Dia Portugal, S.A. workers
 Formation Sessions for 72 Store Managers from
Supermercados Dia Portugal, S.A.
•Responsibilities within the Family
•Time Management
 Formation Sessions for 36 workers from Itau
 Intervention on workers through company
memos/boletins
THERE ARE INFLUENTIAL RESOURCES
PERSONAL EFFICIENCY RESPONSIBILITIES:
Iniciative
Optimism
Creativity
Time management
Self-knowledge
Decision making
Emotional Balance
………