Letter#1:
WRITING A BUSINESS LETTER – COMPLAINING ABOUT POOR
SERVICE
Write a letter to a restaurant manager, complaining about the poor service you have
received when you went out for dinner with your family.
Use the BLOCK BUSINESS format and Resume Letterhead.
 3 paragraphs
 Describe the problems encountered.
 Remember to include all the elements of a business letter (e.g. heading, date, inside
address, salutation, closing, signature)
 You are writing this letter. Therefore include your address in the heading of the
letter.
 The content of the letter should be professional and business-like.
 Pay attention to spelling and grammar!
Have someone proof-read you document to ensure there are no errors.
Letter#2:
PERSONAL BUSINESS LETTER ASSIGNMENT
Instructions:
Write a PERSONAL BUSINESS letter. The situation is as follows:
You purchased a brand new 25 inch Sony Television at Dion’s Appliance Store, 1935
Hurontario Street, Mississauga, Ontario L6R 3P8 on September 6th. It cost
$399.99 plus tax, and you paid cash. You took it home and it was working fine.
Yesterday, on Thursday, October 31st, there was an explosion after you turned it on and
the picture tube blew up spraying glass all over your living room. You had used the
remote control device to turn the power on. Fortunately, you were out of the line of fire,
and no one else was in the room. You unplugged the television as soon as you got over
the initial shock. Write a complaint letter using the indirect order approach. Refer to
your sample business letter for format information on the Letter Styles website Ensure
that you use BLOCK style for your letter on RESUME Letterhead.
Follow the usual procedure of having someone proofread, edit your work before emailing it.
Letter#3:
PERSONAL BUSINESS LETTER
Instructions:
Compose and keyboard a BUSINESS letter from you to Mr. Hal Vidal, Store Manager,
at Tunes For The Road, 2244 Dundas St. W., Mississauga, Ontario, L4H 6X7. You are
to write a letter of complaint about the expensive car stereo you had installed in your car,
which has never worked properly. Make sure the letter is at least three paragraphs long.
It should be BLOCK style. Use today’s date. On your RESUME Letterhead.
Letter #4:
How to Write a Letter to a Politician
There are many ways to write to a politician.
This letter is just one example. It is addressed to the Prime Minister, but you could use
the same approach to write to your City Councilor, your representative in your provincial
parliament (MPP), or your representative in the federal parliament in Ottawa (MP),
depending on which one has responsibility for the issue you are concerned about.
Your letter could be longer and more formal than this, or it could be just one sentence. It
doesn’t have to be typed, and you don't have to use big words.
The important thing is to let the politicians know how their decisions affect the citizens,
and what you want them to do. Politicians need this kind of feedback.
Say who you're writing
to.
Dear Prime Minister Chrétien:
Say why you're writing.
I am writing to express my concern about the GST
on books.
Tell a little about
yourself and why you're
interested in the issue
(try to keep this to six
sentences or less).
I am one of millions of adult Canadians who have
problems with reading and writing. I went back to
school to improve my reading and writing, and I
need to practice my reading skills as much as
possible so they don't get rusty. I would like to buy
more books for myself and my children, but find it
hard because my income is low. The GST on books
is part of the problem. Reading is educational, and
it doesn't seem right to tax it.
Tell them what you want
them to do.
I would like to see you remove the GST on books,
to help low-income families like mine buy more
books for our homes.
Sign off.
Yours truly,
(sign your name)
"cc" means that you
have sent copies to the
people you list
cc Movement for Canadian Literacy
Mac Harb, MP for Ottawa Centre
Assignment: Write a Letter to a Politician
Choose an issue that you feel strongly about and write a letter expressing your views. Use
the above format to guide your writing. Use your Block BUSINESS Letter format and
create the letter on your Personal Letterhead.
Save the letter as "politician" and share your assignments to
Kelly.horton@alexander.k12.nd.us.