SoX/AT&T
HVS Feature Matrix
Account Codes
Alternate Numbers
Anonymous Call Rejection
Authentication
Authorization Codes
Auto Attendant
Auto Attendant Greeting Recording
Auto Callback
Automatic Hold/Retrieve
Barge-In Exempt
Blind Call Transfer
Call Center User - Basic
Call Center User - Standard
Call Center User - Premium
HVS Anywhere
HVS Assistant – Enterprise
HVS Receptionist – Enterprise
HVS Agent Client
HVS Supervisor Client
Busy Lamp Field
Call Capacity Management (Configured by SP)
Call Forwarding Not Reachable
Call Forwarding Always (Remote Access on
Voice Portal)
Call Forwarding Always (Ring Splash option
included)
Call Forwarding Busy
Call Forwarding No Answer
Call Forwarding Selective (Ring Splash option)
Call Intercept Group
Call Intercept User
Call Notify
Call Park
Call Pickup
Call Return
x
x
x
x
x
x
x
x
x
x
x
Chargeable Options
HVS Feature
Basic License
Premium License
If the Premium or Basic Column has an “X”, the feature is included in the
license. If the “X” is in the “Chargeable Options” column, it is available
with a Premium license at an additional charge (see Rates section)
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
Call Screening by Digit Patterns
Call Trace
Call Transfer
Call Transfer with Third Party Consultation
Call Transfer with Three-Way Consultation
Call Waiting
Calling Line ID Blocking
Calling Line ID Blocking Override
Calling Line ID Blocking per Call
Calling Line ID Delivery
Calling Line ID Delivery Enhancement
(Configured by group administrator or above)
Calling Name Delivery
Calling Number Delivery (R17SP2)
Cancel Call Waiting
Charge Number
Classmark
Client Call Control (used for third-party clients)
CommPilot Call Manager – Blind Call Transfer
CommPilot Call Manager – Call Hold
CommPilot Call Manager – Call Transfer
CommPilot Call Manager – Calling Line ID
Delivery
CommPilot Call Manager – Dial and Last
Number Redial
CommPilot Call Manager – Phone Lists
(Group, Personal, Call Log)
CommPilot Call Manager – Send to Voicemail
CommPilot Call Manager – Three–Way Calling
CommPilot Call Manager – Transfer with
Consultation
CommPilot Express
CommPilot Group Web Portal
CommPilot Personal Web Portal
Communication Barring User-Control
Connected Line Identification Presentation
Connected Line Identification Restriction
Configurable Calling Line ID
Configurable Extension Dialing
Configurable Feature Codes
Consultation Hold
Custom Ringback – Audio
Department Administrative Layer
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
Chargeable Options
Basic License
Premium License
HVS Feature
Direct Inward/Outward Dialing
Directed Call Pickup
Directed Call Pickup with Barge-In
Directory Number Hunting
Distinctive Alert/Ringing
Diversion Inhibitor
Do Not Disturb (Ring Splash option)
Emergency Zones
Enhanced Equal Access Provisioning
Enhanced Equal Access Provisioning
Enhanced Outgoing Calling Plan
Enhanced Privacy On Hold
Enterprise Voice Portal
Extension Dialing
External Source for Music On Hold
Flash Call Hold
Forwarded Calling Plan
Group Resource Inventory Report
Home Zones (Configured by SP)
Hoteling
Hunt Group Enhancement (Assigned only to
Hunt Groups)
Hunt Groups
Immediate Voice Mail
In-Call Service Activation
Incoming Calling Plan
Instant Group Call
IP Phone Support
Last Number Redial
Lawful Intercept
Lawful Intercept
LDAP Integration
Legacy Automatic Callback (R17SP2)
Location-based Call Restrictions (R17SP2)
Loudspeaker Paging
Malicious Call Trace – Enhancement to Call
Trace capabilities (Configured by system
provider)
Multipath Forwarding
Multiple Call Arrangement
Music On Hold
MWI Delivery to Mobile Endpoint
Network Wide Messaging
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
Chargeable Options
Basic License
Premium License
HVS Feature
N-Way Calling
Outgoing Calling Plan
Outlook Integration
Parking Stations
Personalized Name and Greeting Recording
(Personal)
Physical Location
Pre-alerting Announcement (R17SP2)
Printable Group Directory
Priority Alert/Ringing
Push To Talk
Remote Office
Selective Call Acceptance
Selective Call Rejection
Sequential Ringing
Series Completion
Service Packs
Service Scripts – Group
Service Scripts – User
Shared Call Appearance
Shared Call Appearance - Enhanced
Simultaneous Ring
SIP TCP
Soft Client Support
Speed Dial 100
Speed Dial 8
Third-Party Voicemail MWI
Third-Party Voicemail Support
Three-Way Calling
Transferred Calling Plan
Two-Stage Dialing
User-Managed Privacy
Video Add-On
Video Auto Attendant
Video Call Intercept (Covers both user and
group licenses)
Video Call Intercept (Covers both user and
group licenses)
Video Music On Hold
Voice Portal
Voice Portal Calling
Web Portal Call Logs
Wireless Dialing
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
Chargeable Options
Basic License
Premium License
HVS Feature
BroadSoft® BroadTouch™ for Fixed Mobile Convergence to be used with mobile and computer
communication devices that leverages the capabilities of BroadSoft’s communications services to
the end-user, whether they are using a PC, laptop, smartphone or tablet device.
BroadSoft BroadTouch offers a simple and easy-to-use user interface (UI) that brings together
the power of BroadWorks®, our award-winning application platform and deploy tightly integrated
Unified Communications (UC) services already provided by these platforms, with a homogeneous
user experience across a broad range of communication devices and platforms.
Such services include high-definition (HD) voice, video calling and conferencing, instant
messaging, presence and web collaboration.
BroadSoft BroadTouch enhances BroadSoft’s Voice over Long-Term Evolution (VoLTE), Rich
Communications Services (RCS), Rich Communications Services Enhanced (RCSe) and IP
Multimedia Subsystem (IMS) capabilities by strengthening advanced server functionality with rich
user applications.
The BroadSoft BroadTouch portfolio contains a comprehensive line of user experience
applications:
• BroadTouch Communicator – Combines voice, video, instant messaging and presence on one
single interface.