Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 1
Review Questions
Lesson 1: Computer Types
Do You Remember?
Matching:
_____1.
_____2.
_____3.
_____4.
_____5.
_____6.
_____7.
_____8.
_____9.
_____10.
_____11.
_____12.
_____13.
_____14.
_____15.
Data accepted by the computer
Facts changed into useful form
Individual facts
Keeping the results of processing for later use
Most powerful computer, used for decryption
and weather forecasting
PC the size of a briefcase
Personal computer
Personal digital assistant
Results from computer’s processing
Runs a large network of PCs or terminals
Runs a network of computers
The physical parts of the computer
The programs that tell the computer what to do
Using data in calculations and comparisons
What will happen if you don’t change anything
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
p)
q)
r)
data
default
desktop
hardware
information
Information Processing Cycle
input
laptop
main frame
output
palm-top
PC
PDA
processing
server
software
storage
supercomputer
Questions:
1.
List the steps in the Information Processing Cycle.
2.
What makes computer powerful?
3.
What are the general types of computers, based on capability. Explain what each kind is used for.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 2
Lesson 2: Applications
Do You Remember?
Matching (Applications):
_____1.
_____2.
_____3.
_____4.
_____5.
_____6.
_____7.
_____8.
_____9.
_____10.
_____11.
_____12.
_____13.
Displays slides of text and charts and graphics
Graphic representing a document or application
Interface that is easy to use and understand
Interface that uses images like icons and
windows
Keeps track of addresses, phone numbers,
appointments
List of available commands
Manages data that is not all numbers, like
addresses and phone numbers
Manages numbers in rows and columns
Most often used application
Sends messages and documents between
computer users
Set of stand-alone applications packaged to
work together
The way the user communicates with the
software and how the software displays
information and options to the user
Graphics defined by equations
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
p)
q)
r)
s)
t)
u)
bitmap
button
communications
database
desktop publishing
email
GUI
icon
integrated software
menu
PIM
presentation graphics
project management
spreadsheet
suite
text interface
user friendly
user interface
vector
window
wordprocessing
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
p)
q)
r)
s)
clipboard
copy
cursor
cut
delete
field
file
format
header or footer
justification
landscape
margin
paste
portrait
record
scrolling
template
typeface
word wrap
Matching (Terms):
_____1.
_____2.
_____3.
_____4.
_____5.
_____6.
_____7.
_____8.
_____9.
_____10.
_____11.
_____12.
_____13.
_____14.
_____15.
Duplicate selected text to clipboard
Memory area holding a temporary copy
Marks where next character typed will appear
Remove without sending to clipboard
Select styling of text like its size, color, typeface
The alignment of text - left, right, center, or full
Orientation where page is taller than it is wide
Moving a document within a window
Area of a page that is repeated on each page
A pattern used to create new documents
A set of related fields
Inserts the contents of the clipboard
Text is broken into new lines to fit the space
Set of characters of similar design
Space around text on the page
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 3
Questions:
1.
2.
3.
Explain the difference between a text interface and a graphical interface.
Discuss the common features of current graphical interfaces.
List the major types of computer applications, including what is the main purpose and advantage(s) of
each.
(Not Required)Discussion/Research Questions:
1.
Survey your class or school or a group of computer users, asking if the they have a computer at home,
what kind of computer it is, and what major applications they use. Do they use a computer at
work, what kind it is, and what major applications they use.
2.
Using the list of Features/Terms for word processors, investigate several types of the major applications
to see if these features are available in them.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 4
Lesson 3: Input
Do You Remember?
Matching (Keyboard):
_____1.
_____2.
Removes character to right of cursor
Move cursor up, down, left, or right one
character
_____3. Move cursor up one screen
_____4. Move cursor to next stop
_____5. Toggles numeric keypad between numbers and
other actions named on keys
_____6. Assigned special actions by programs
_____7. Used to cancel some actions before they finish
and to close some dialog boxes
_____8. Use to start a new line, to accept entries, as a
mouse click on selected button or menu item
_____9. Used with alphabet key to produce upper case
letter
_____10. Used only in combination with other keys
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
p)
q)
alt
arrow keys
backspace
capslock
ctrl
del
end
enter
esc
function keys
home
numlock
page down
page up
shift
spacebar
tab
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
commands
data
game pad
glidepad
joystick
mouse
pen input
programs
scanner
touchscreen
trackball
user response
Matching (Input):
_____1.
_____2.
_____3.
_____4.
_____5.
_____6.
_____7.
_____8.
_____9.
_____10.
Answer to a question from the computer
Can be used to give command by gesture
Captures picture of page of text
Cursor follows motion of ball on top
Cursor follows motion of ball underneath
Cursor follows motion of finger on pad
Cursor follows motion of vertical stick
Raw facts
Sets of instructions to the computer
Special codes or keywords for a task
Questions:
1.
2.
3.
4.
5.
6.
7.
8.
Discuss the types of input.
Create a chart of your computer’s keyboard. Label all the keys. List the functions of the keys, other
than the alphabet and number keys.
Discuss the various pointing devices including how they work and the advantages and disadvantages of
each.
What devices and methods are available to automate data input?
What tasks can one perform with voice input?
What are the differences between the various voice recognition systems?
What does GIGO stand for and what does it mean?
When checking for data accuracy, what can you test for? Give an example of each type of error.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 5
Discussion/Research Questions:
1.
2.
3.
Try out several mice and/or trackballs with different shapes. Do some feel more comfortable that
others? What features help? Do other people pick the same ones as you did as most comfortable? If not,
what made a difference?
What kinds of automatic data input are used in your community? Check with businesses to see if there
are methods in use behind the scenes, such as in warehouses or in publishing. How about banks,
grocery stores, and post offices? Are they using scanners to read bar codes, for example? Does your
school use an automatic system to score tests?
Would you like to use voice input for your school work? What might be hard about it? What would be
easier than the way you have to do things now? Try recording a homework assignment on a tape
recorder and evaluate how what you say would look in print. How might a computer interpret what you
spoke?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 6
Lesson 4: Processing
Do You Remember?
Matching:
_____1.
1024 bytes
a)
_____2.
8 bits
b) ALU
_____3.
Amount of data the CPU can process at one time
c)
_____4.
An error checking method
d) bus
_____5.
Does the arithmetic and logical comparisons
e)
byte
_____6.
Location of a piece of data in memory
f)
clock rate
_____7.
Main circuit board which holds the processor
g) CPU
_____8.
Memory which can not be changed, only read
h) kilobyte
_____9.
Number of cycles per second for a processor
i)
machine cycle
_____10. One on or off position
j)
Main memory
_____11. Stores current data and commands
k) megabyte
_____12. Where the computer program instructions are executed
l)
and data is manipulated.
address
bit
motherboard
m) operating system
n) parity
o) ROM
p) word
Questions:
1.
Describe how numbers are stored digitally.
2.
Explain what the parts of the CPU are and what they do.
3.
Discuss the parts of Main Memory and their functions.
4.
Draw a diagram and explain the Machine Cycle.
5.
What is a memory address? Why is having one important?
6.
Explain the factors that affect processor speed. What happens if one factor is far better than the others?
7.
Draw a diagram of a main circuit board (motherboard) and label the major parts.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 7
Discussion/Research Questions:
1.
2.
3.
How does base 2 arithmetic work? Show how to add and subtract in base 2 like a computer does, using
only 1 and 0. See Base Arithmetic in the Appendix
Sometimes base 2 numbers are written as base 16, which uses the digits 0 through 9 plus the letters A,
B, C, D, E, F. Show how to convert from base 2 to base 16 and back. See Base Arithmetic in the
Appendix
Look at several different motherboards (preferably dead ones). Identify the major parts. How are the
boards different from each other? Which differences are important?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 8
Lesson 5: Output
Matching (Printers):
_____1.
_____2.
Measures speed of printer
Needs paper that has holes down the sides to pull it
through the printer
_____3. Output that is in a permanent form, like on paper
_____4. Printer that actually hits the paper with something
_____5. Printer using pins to form characters
_____6. Prints from left to right and right to left
_____7. Screen display is the same a printed output
_____8. Sends data one bit at a time
_____9. Space an object takes up
_____10. Sprays ink onto paper to form characters
_____11. Very high quality print
_____12. Works like a copier using toner
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
p)
q)
r)
s)
t)
u)
v)
bidirectional
chain
cps
daisy wheel
dot-matrix
draft
footprint
hard copy
impact
ink jet
LQ
NLQ
non-impact
page printer
parallel cable
pins
resolution
serial cable
soft copy
thermal
tractor feed
WYSIWYG
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
CRT
CYMK
dot pitch
interlaced
LCD
monitor
monochrome
non-interlaced
pixel
refresh rate
resolution
RGB
screen
VDT
VGA
Matching (Monitors):
_____1.
_____2.
_____3.
_____4.
_____5.
_____6.
Color system for phosphor dots
Color system for printing
Distance between phosphor dots
How often the picture is redrawn
Lights alternate rows of phosphor dots
Name for display device from the physical
mechanism used to make the picture
_____7. Single color text on single color background
_____8. The number of phosphor dots per inch
_____9. Type of display usually found on laptop computers
_____10. Video display terminal
Questions:
1.
2.
3.
4.
How is printer speed measured?
What are the advantages and disadvantages of your choices for paper?
How is print quality measured? Which is the best quality?
What is the difference between impact and non-impact printers?
Jan's Illustrated Computer Literacy 101
Name______________________________
5.
Questions & Exercises
Date______________________________
Page 9
What are the main kinds of impact printers? How do they form their characters? What are their
advantages and disadvantages?
6.
What are the main kinds of non-impact printers? How do they form their characters? What are their
advantages and disadvantages?
7.
What are the various names used for display device that looks like a television?
8.
What are the RGB and the CMYK color systems? Which is used for what?
9.
Why would you want an interlaced screen? How does that work?
10. What is the refresh rate? What would a desirable refresh rate be?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 10
Discussion/Research Questions:
1.
2.
3.
4.
5.
6.
View some print samples from different printers (preferably of the same document containing both text
and graphics). Can you see a difference in quality? Can you tell which document came from which kind
of printer? Which differences are important enough to guide your choice of printer?
View the same picture on different computer monitors (preferably at the same time). Do you see a
difference? What is causing this difference?
View the same picture on a computer at difference resolutions and different color depths. Which do you
find most comfortable for the size of the monitor? Try photos and clipart as well as text documents.
Print a color document on a color printer. Compare the printout with the picture on the monitor. How
close are they in color? What explains the differences?
Print several colored pictures on a black and white printer, include a photo with no strong contrast
between light and dark areas. Can you guess which ones will be reasonably clear and which will look
all the same color?
Draw a diagram and explain the way a cathode ray tube can create a picture.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 11
Lesson 6: Storage
Do You Remember?
Matching:
_____1.
CD-ROM
a)
_____2.
Copy of important data
b) auxiliary storage
_____3.
Location of list of file locations for disk
c)
_____4.
Made of metal platters
d) cluster
_____5.
Made of mylar with oxide coating
e)
data transfer rate
_____6.
The minimum disk space used by a read
f)
floppy disk
or write
g) hard disk
_____7.
Time for read/write head to lower to disk
h) hard drive
_____8.
Time for read/write head to reach the
i)
magnetic tape
right track
j)
optical disk
Used for data being processed
k) primary storage
_____9.
_____10. Used for data saved to use later
l)
antivirus
backup
root directory
m) rotational delay
n) sector
o) seek time
p) settling time
q) track
r)
track sector
Questions:
1.
Describe the types and sizes of magnetic storage disks.
2.
What happens when a disk is formatted?
3.
Draw a diagram of a storage disk and label: track, sector, track sector
4.
What is a cluster?
5.
What affects the storage capacity of a disk?
6.
What are the standard capacities for floppy disks?
7.
The speed at which data can be accessed on a data disk depends on what?
8.
What can you do to a floppy disk that may damage it, causing loss of data?
9.
What can you do to a hard disk that may damage it, causing loss of data?
10. Explain what a backup program does and why you want that done.
11. What is a computer virus and what does an antivirus program do?
12. Explain how magnetic tape stores data.
13. What advantage does optical disk storage have over magnetic disk storage?
14. What are some other storage devices?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 12
Discussion/Research Questions:
1.
2.
3.
4.
Take apart a bad floppy disk of each size. What parts do you find?
Acquire a bad hard disk and take the cover off. (This is not usually easy to remove!) Inspect the metal
platters. Do you see damage from the read/write head gouging the platter? (Good platters should be
completely free of marks.) What other kinds of damage might kill the drive?
Why do we use large hard disks now when just a few years ago floppies were good enough for
everyone?
Survey the computer users you found earlier and ask if they do backups regularly? Do they use an
antivirus program all the time? Have they had incidents where one of these programs kept them from
disaster? Incidents where they wish they had had a backup or had used an antivirus program?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 13
Lesson 7: Computer to Computer
Do You Remember?
Matching:
_____1.
Accessing computer files located
a)
elsewhere
b) bridge
Any long-distance communication, but
c)
especially television
d) channel
_____3.
Connects networks of the same type
e)
coaxial cable
_____4.
Data stored as a series of 0’s and 1’s
f)
data communications
_____5.
Network over a large geographic area
g) digital
_____6.
Network where all nodes connect to a
h) download
single host
i)
fiber optic cable
_____7.
Network with no host
j)
gateway
_____8.
Not subject to interference
k) LAN
_____9.
Sending a file to another computer
l)
_____2.
_____10. Used for phone lines
analog
bus
ring
m) router
n) star
o) telecommunications
p) teleprocessing
q) twisted wire
r)
upload
s)
WAN
Questions:
1.
What terms are used for “computer communication” and when should each be used?
2.
What kinds of physical cables are used to transmit data and what are their advantages and
disadvantages.
3.
What media are used that aren’t wires or cables? What are their advantages and disadvantages.
4.
Describe a digital signal and an analog signal.
5.
What does a modem do?
6.
Describe the three physical types of modems. Include their advantages and disadvantages.
7.
How is transmission speed measured for digital data? For analog data?
8.
What is a protocol?
9.
What types of communication software are there and what do they do?
10. Why would you want to network your computers? What disadvantages are there?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 14
11. Explain the difference between a LAN and a WAN.
12. Describe the ways in which a network can be configured. What are the advantages and disadvantages of
each?
13. What is the difference between a file server and a client server?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 15
Discussion/Research Questions:
1.
2.
3.
4.
What local businesses use computer networks? Are any part of a WAN? Consider banks, travel agents,
auto repair shops, universities.
Visit a business that has a network and observe work being done across the network. Are they using a
file server? a client server? a main frame with terminals?
Is your school networked? If so, interview someone who manages the network about its configuration,
number of nodes, cost to install, cost to maintain, advantages to being networked. If your school is not
networked, what could be done if it were networked that can’t be done now, or can’t be done as easily?
Inspect both internal and external modems and see them in operation. Can you find where the phone
line goes? Can you tell what is happening from the blinking lights? If not, get the modem’s owner to
explain what they mean.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 16
Lesson 8: System Software
Do You Remember?
Matching:
_____1.
Tells what hardware is connected and where the driver files
a)
autoexec.bat
are
b) BIOS
_____2.
Tells what programs to run at startup
c)
_____3.
Arranges files in order so that a single file is not scattered in
command language
interpreter
several locations
d) config.sys
_____4.
Reduces slack space on disk by putting files closer together
e)
data compression
_____5.
Memory which cannot be changed, only read
f)
data recovery
_____6.
Not actually there , just pretending to be
g) defragmenting
_____7.
Series of tests of hardware run on booting
h) multi-processing
_____8.
Programs taking turns with CPU time slices
i)
multitasking
_____9.
Users taking turns with host computers CPU
j)
POST
_____10. Limited set of instructions that computer needs to turn on
k) RAM
l)
ROM
m) time-sharing
n) virtual
Questions:
1.
Explain what happens between when your computer boots and when your interface is ready for you to
give commands.
2.
What are the functions of an operating system?
3.
What is the difference between multi-tasking, multiprocessing, and time-sharing?
4.
In time-sharing several different users on a network can use the same computer by taking turns as in
multi-tasking.What are some commonly used operating systems?
5.
Describe the most common utility programs.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 17
Discussion/Research Questions:
1.
2.
3.
Observe the boot sequence in several different computer systems. What information is put on the screen
as the computer boots? (You may have to be quick to see it!)
Observe some utility programs in operation. Can you tell what they did?
View the autoexec.bat and config.sys files from different computers with different hardware. Can you
identify what any of the lines are doing? (Be careful not to change anything or you may keep the
computer from working!)
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 18
Lesson 9: Programming
Do You Remember?
Matching:
4th generation
_____1.
Business programs
a)
_____2.
Created as a teaching tool
b) assembly
_____3.
Cross-platform programs
c)
_____4.
Especially good for equations
d) C
_____5.
Originally for system software
e)
COBOL
_____6.
Plans the strategy for a program
f)
compiler
_____7.
Translates code into machine language all at once
g) end user
_____8.
Uses abbreviations for machine language codes
h) flowchart
_____9.
Uses codes of 0’s and 1’s
i)
FORTRAN
j)
high-level
_____10. Writes the actual computer code
BASIC
k) interpreter
l)
Java
m) JavaScript
n) machine
o) natural
p) programmer
q) systems analyst
Questions:
1.
Define a “computer program.”
2.
How does assembly language differ from machine language?
3.
What is the difference between a compiler and an interpreter?
4.
List the major types of computer languages.
5.
What are some commonly used computer languages today and what are they used for?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 19
Discussion/Research Questions:
1.
2.
3.
Look at printouts of computer programs in several different languages. How are they similar? How are
they different? Which look easier to learn?
Draw a flowchart of a task that involves making a decision. For example, you could decide what the
steps are in crossing a street safely.
Have a programmer demonstrate how to write a simple computer program and debug it.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 20
Lesson 10: What You See
Do You Remember?
Matching:
_____1.
_____2.
_____3.
_____4.
_____5.
_____6.
_____7.
_____8.
_____9.
_____10.
_____11.
_____12.
_____13.
_____14.
_____15.
12-pin connector with unevenly spaced pins
Button used for quick reboot
Connects with ribbon cable
Huge jump in power for very short time
Input device using a round barrel-shaped connector
Location in computer case for a drive
Mouse might use instead of serial port
Peripheral card inserts into a ___
Printer cable plugs into ___ port
Protects against power fluctuations
Round cable with wire in center
Several seconds of higher than normal power
Single prong plug
Telephone line plugs into an internal ___ card
Three prong plug
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
p)
q)
r)
s)
t)
bay
brownout
drive
keyboard
modem
network
parallel port
peripheral card
power plug
power supply
PS/2
reset
serial port
slot
spike
headphones or speakers
surge
turbo
UPS
video
Questions:
1.
Explain the function of the buttons on the front of a computer (Reset, Turbo, Power).
2.
Which drive(s) are not accessible from outside the computer?
3.
How do serial and parallel connectors look different from each other?
4.
What devices normally use a serial port? A parallel port?
5.
What danger does a PS/2 port pose?
6.
What feature of many connectors keeps you from plugging them in upside down?
7.
Why must you be wary of static electricity when the computer’s case is off?
8.
How does the cable connecting the hard drive to the main circuit board differ from other cables?
9.
What do jumpers do?
10. How long should you keep the documentation that comes with your hardware? Why?
11. What are some other names for peripheral cards? What do they do?
12. What does a power supply do? Are they all alike? What kinds of things are connected to the power
supply?
13. What is the advantage to using an external drive instead of an internal one?
14. What are the three kinds of damage to your computer that electricity can cause?
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 21
Discussion/Research Questions:
1.
2.
3.
4.
View a collection of computer cables of various kinds. ( A large computer store will have a variety to
see, but don’t read the labels!) See if you can tell what devices they connect from the shapes of the
connectors. Is it easy? Is it hard to tell one from another? What changes might make identification
easier?
View a collection of peripheral cards. Can you tell what each one does? Can you identify the
manufacturer of the card? Of chips on the card? Are there jumpers on the card? What could
manufacturers do to make identification easier?
Survey the people you found earlier who use computers, asking them if they have ever opened their
computer case. Have they ever replaced or added a peripheral card themselves? Another internal
hardware part? Have they ever damaged something inside a computer?
Discuss whether or not people should be encouraged to work on their own computers.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 22
Lesson 11: Hands On!
Do You Remember?
Matching:
_____1.
_____2.
_____3.
_____4.
_____5.
_____6.
_____7.
_____8.
_____9.
_____10.
_____11.
_____12.
_____13.
_____14.
_____15.
Automatically turning off the computer and right back on
without having to wait for hard drive to stop
Close a program with this command
Displays nested list of locations for files
Going through the proper sequence of steps to turn off a
computer safely
List of jobs waiting to be printed
Lists full name of file starting with the drive as in
C:\mydirctry\docs\mymemo.text
Must be done for disk to be ready to use
Part of a file name following the dot
Program that controls the order in which print jobs are
done
Replaces file with new version
Secret phrase to verify who you are
Sets which users are allowed to access or modify which
documents
Shows what document will look like if printed
To access a network by giving the proper information
Same as a folder
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
p)
q)
r)
s)
t)
directory
exit
extension
file
filename
folder
folder tree
format
logoff
logon
overwrite
password
path
permissions
print manager
print preview
print queue
restart
RTFM
shut down
Questions:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
Why would someone with a computer running under Windows 95 need to know how to give DOS
commands?
Suppose the program Chess for Beginners is found in the directory ChessBeg on drive C and the
command startme.exe starts the program. What would you type on the DOS command line to start
the program?
Suppose on a computer running Windows 3.1 that Chess for Beginners is stored as in #16 and there is a
Program Manager group called Games with an icon for Chess for Beginners. List 3 ways that you could
use to start the game.
Describe how to properly shut down a computer under DOS, under Windows 3.1, and under Windows
95.
What might happen if your computer is turned off without going through the right steps?
What are the rules for naming files? What is allowed under Win95 but not under DOS and Windows
3.1?
What does the file’s extension tell you about it?
What is an 8.3 name?
What characters may not be used in a file’s name?
What extensions may not be used in a file’s name?
Why is the Format command so dangerous?
What is a Folder Tree?
What is a WYSIWYG view?
What choices are usually available in the Print dialog box?
What choices are usually available in the Page Setup dialog box?
What does “logon” mean?
What is a print “queue”?
Jan's Illustrated Computer Literacy 101
Name______________________________
18.
19.
20.
21.
22.
23.
Questions & Exercises
Date______________________________
Page 23
What makes the best password? What do people usually choose that makes their password easy to
guess?
When you need help with your software, what is the first thing you should do? Why?
Where will you usually find the command that opens an applications Help window?
What is “context-sensitive” help?
List at least 6 ways you may can get technical support for problems with your hardware or software.
If you find someone to help you with a computer problem, what questions will they ask YOU?
Discussion/Research Questions
1.
You are managing a company that has 20 employees who write documents and access files on the
company network. The computers are operating under Windows 95. Create a set of rules for creating
folders and file names that is easy to remember and will make it clear to everyone where a document
should be stored and what its name should be.
Jan's Illustrated Computer Literacy 101
Name______________________________
Questions & Exercises
Date______________________________
Page 24
Lesson 12: On Your Own
Do You Remember?
Matching:
_____1.
_____2.
_____3.
Business that connect you to the internet
Identifies you are a legal purchaser of a program
Installation type in which you pick what parts to install
and what folder to put them in
_____4. List of hardware you must have to run a program
_____5. Document describing how to install and work with a
program
_____6. Program that tracks changes made when installing a
program and can undo all those changes
_____7. Software that is free
_____8. Software that you can try before paying for it
_____9. Things you might overlook in calculating cost of a
computer
_____10. When a program is first made available for sale
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
o)
configuration
crippleware
custom
freeware
hidden costs
ISP
liteware
manual
minimum
registration code
release date
shareware
system requirements
typical
uninstaller
Questions:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
What are system requirements?
Where can you find out what the system requirements for an application are?
What are the costs involved in owning your own computer?
How can you become informed about software before you buy it?
Explain the differences between the various types of shareware.
Where can you buy a computer system? Advantages? Disadvantages?
What should be your first step when installing new software?
What are the most common commands for starting the installation of new software?
What is a registration code?
Describe the three types of installation often offered during the installation process.
What materials and information might you need to handle a software problem?
Describe the 5 actions that are often recommended to fix computer problems.
Discussion/Research Questions:
1.
2.
3.
4.
5.
Discuss reasons people want their own computer. What would people in your age group say? Is this
different from what older or younger people would say? In what way?
Survey the people you found earlier who use computers but don’t own one, asking if they want one of
their own and if so, why. What is the most popular answer? If they already own one, ask if they
recommend owning a computer of your own.
Survey the people you found earlier who use computers, asking if they have experienced a hardware or
software problem. What was the problem? What did they do to fix it? Did it work?
Talk with someone who gives technical support to people, either for hardware or for software. Ask how
their job works. What is the most common question? What is the funniest question they have had to
answer?
Draw a picture using only 10 rectangles. As an exercise in giving technical support over the phone, talk
someone else through the process of drawing the same picture when they can’t see your picture and you
can’t see what they are drawing. How close do they come to reproducing the picture you drew?
Now write down directions for drawing your picture and have someone follow them. Don’t include any
pictures of your work! How much like your picture is theirs? Which worked the best - verbal directions
or written directions?
Jan's Illustrated Computer Literacy 101
Name______________________________
6.
7.
Questions & Exercises
Date______________________________
Page 25
What methods do you think work best for providing technical support to people?
Create your own list of recommendations for purchasing a computer.