THE ART OF BALANCE (TAB) POLICY
Welcome to TAB!
TAB is an inclusive environment and we are happy you chose our studio to
spend your time in. We strive to be effective in our classes and courteous with
our service. We would like all of our clients to feel like family. This is a letter that
you can refer to over the course of your time with us, in hopes to avoid any
misunderstandings about payment and studio policy.
STUDIO HOLIDAYS
The studio will be closed on all statutory holidays.
If registered, you will be given notice of any other closings by email and of course by posting on the studio
door. Where possible, holidays are posted in the class schedule.
BAD WEATHER POLICY
When there is extreme weather, please refer to the website or call the studio to see if classes will be
cancelled. A sign will also be posted on the studio door and on our Facebook page in case of any
emergency cancellation.
ATTIRE
Most classes are done in bare feet. No street shoes shall be worn inside the studio. Shoes will be removed
before entering the studio area.
No black-soled shoes will be worn inside the studio.
Please wear comfortable clothing that will allow you to breath properly and move to increase your general
range of motion.
WHAT TO BRING
Please bring your own mat.
STUDIO ETTIQUETTE
The studio will make every effort to open its doors 15 minutes before class starts.
There is a ten-minute grace period for latecomers to enter a class; after ten minutes the class is closed, for
your own safety. Generally the first ten minutes is crucial to help you warm and prepare the body; when you
come after that point it may cause you unnecessary harm.
No food or beverages are permitted inside the studio area for the exception of water.
Persons under the age of 18 must have parental consent to take classes at TAB
Abuse of equipment and studio space will not be tolerated and could be subject to damage fee.
As TAB strives for a greener environment we ask that participants bring their own mat for classes that
require one.
All children in reception area must be supervised.
We love pets' but unfortunately they aren't allowed in the studio.
Whenever possible please leave valuables at home as TAB will not be responsible for lost or stolen items.
We would appreciate your understanding with concerns of this matter.
Please turn off cell phones.
MINIMUM CLASS SIZE
The instructor reserves the right to cancel or substitute classes in the event of fewer than three participants.
REGISTRATION
There is no registration fee when joining TAB. We work on a drop-in and card system. A waiver must be
signed by all participants and if you are partaking in personal training sessions you may be required to sign
a Par Q from Health Canada . None of your personal information will be shared or disclosed to any other
organization. This is strictly for the use of the personal trainer and instructor to ensure your personal health
and safety.
PRE-REGISTERED CLASSES
All pre-registered class blocks must be paid in full by the first class. No makeup classes are provided.
Credits toward other classes are not granted.
OUR PAYMENT POLICY
Payments should be made before entering classes.
When using the cards of five or ten they should be stamped BEFORE entering the studio.
With the yearly unlimited pass, payments can be made in full before the commencement of the pass and
participant will not pay HST. Payments made in increments will pay the HST and these payments will be
made with postdated cheques. The pass will run for a year from the day of purchase.
Cheque Visa or Cash only. Cash can be used for full payment only. If, at purchase, it is paid in full, TAB will
pay your HST.
Receipts will be sent to you by email.
ALL CARDS AND UNLIMITED PASSES ARE NON-REFUNDABLE AND NON-TRANSFERABLE.
All cards have an expiry date one year from the date of issue. Cards can be reactivated with a reactivation
fee.
BUSINESS HOURS:
Posted at studio.
PERSONAL TRAINING CLIENTS
Personal training clients by appointment only. Payments must be made on the first day (or prior) of each
session block.
24 hours notice is required in cancellation of a session. Less than 24 hours notice will result in billing for
session.
Clients must come with own mat and water.
*We reserve the right to change our schedule if there is low participation or if new classes are added to the
schedule.