Ahmed Maher Nour Eldin
Excellent organizational and administration skills, with experience in dealing with employees and
customers with high level workloads within strict deadlines. Now looking forward to next stage in
career or a similar position that offers opportunity for progression, and to continue making a
significant contribution in a well-established company.
Key Skills and Experience
• Administration
• Customer Service
• Staff training
• Working within strict deadlines
• Sales
• Computer literacy
• Supervision
• Professional liaison
• Reception
Education
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Bachelor of commerce: Cairo University, Major: Accounting (2002).
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High School Degree:
El Canal Maadi Secondary School.
Professional Experience
Hiedelberg Egypt-Youssef Allam Group
Compensation & Benefits supervisor
June 2011- June 2012
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Reporting To: Human Resources Director
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Evaluate all company compensation policies and procedures and make adjustments
to stay competitive within the market.
Assist in administrating all compensation programs “salaries, bonus, rewards,
allowances etc...” to maintain competitive position within budget.
Administrate the salary movements & payroll process.
Inform managers of new policies and help them to solve compensation problems.
Organize & Contribute in employment fairs.
Assist in implementation of rewards policies and practices and ensuring an equitable
consistent implementation.
Xerox Egypt
Human Resources Specialist
Reporting To: Human Resources, Integrated Marketing,
Lean six sigma & Customer Satisfaction General Manager
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July 2007- Dec.2010
Conduct periodical Xerox communication programs to raise employee awareness
about Xerox activities.
Participating in the payroll process with Finance Department.
Implement “Reward and Recognition” program effectively & ensure regular
benchmark.
Coordinate employees’ relations programs.
Conducting Employee Satisfaction survey
Employee communication strategy (i.e. breakfast meetings, communication
meetings, roundtables etc…).
Maintain & update HR records providing statistical breakdowns as required.
Update and distribute (among eligible employees) Employee Handbook and Policy &
Procedures Manual.
Responsible for carrying out Summer Training Program.
Expedited administration routines and made the filing system more efficient.
Directs the preparation of supportive document & subsequent filing.
Undertake routine administrative work day to day.
Maintains knowledge of legal requirements and government reporting regulations
affecting human resources functions and ensures policies, procedures, and reporting
are in compliance.
Recruits, interviews, tests, and selects employees to fill vacant positions, handling
employment fairs and employment events.
A regular contributor of ideas and solutions for changes to business processes
Planning and conducting new employee orientation to foster positive attitude
toward company goals.
Managing medical system for employees and maintaining medical policies of the
company.
(CADF) Cairo Airport Duty Free
Sales Representative
Aug.05-Oct.06
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Reporting to: Duty Sales Manager
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Provide customers with information about all products and services.
Handling customer needs, problems and solving it.
Able to make more than one hundred transactions as a very good user for the P.O.S
within about one hour in different currencies, in plastic cards and traveler check.
Responsible to make the display of products and make the bar codes according to
the price list.
Making a weekly order request according to the fast moving products, handling the
problems of the slow moving items and customer needs to increase sales volume.
A daily hand over while shifting for products & displayed sets.
Supervising and training all of the new sales agents for using the P.O.S system, how
to make the daily hand over, & how to use his sales skills toward the customer.
Use to share my team to achieve our monthly target and always we are the team of
the month.
Acting as a duty manager while her days off and at most of the night shifts.
Juhayna for food Industries
Human Resources Specialist
Reporting To: Human Resources Manager
Mar.03-July 04
 Keeping a database of all the company's employees, updating their status regularly,
using modern computer software using; Time Attendance 'and As 400' systems.
 Maintain a variety of personnel records of attendance, retirement, termination,
absence payroll and resignations.
 Assessing all department needs and providing assistance concerning personal
 Handling all recruitment procedures that include getting the vacancies from the
different departments, getting candidate's info, screening and sorting process,
arranging interview and getting feedback from the department managers.
 Preparing monthly reports for the employees turn over.
 Keeping all the recruitment documents in terms of gathering the employee's
document and making sure that all the required info is fulfilled (i.e.) administrating
the hiring and resignation process.
 Tracking employee's vacations.
 Following up the social insurance associated with the employee's salaries and making
sure that all the salaries are with accordance to the employee's contracts which
required handling the application (1,2 and 6)
 Managing the refunding of the employees medical expenses.
AMOCO –GUPCO (Ha'py) project
Trainee
Reporting To: Field Manager
July 2000-Sept.2000
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In Charge of the inventory control in the warehouse.
Responsible of tracking the inflow and out flow of the material and spare parts.
Checking the documents associated with the inventory flow
Checking the trucks loading and their destinations.
Updating the warehouse database frequently.
Halliburton Overseas Company
Trainee
Reporting To: Field Manager
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July ‘99-Sept. ‘99
Participating in Halliburton workshops.
Professional Development
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Mini MBA (Human Resources Management, knowledge Academy).
Customer Service workshop (knowledge Academy).
Team Building course (American Chamber).
2011- 2012
Languages
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Arabic : Native language
English: Good
French : Fair
Computer Skills
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Highly proficient in all versions of Windows, Excel, Word, Access, Power Point, Outlook
and Internet.
Profile
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Adaptable to new challenges and tasks.
Capable of meeting deadlines and maintaining quality.
Self-motivated, self starter, result oriented.
High Communications and interpersonal skills.
Ability to work under pressure.
Able to learn new tasks quickly, reliable and goal oriented.
Excellent coaching and leadership skills.
Detail oriented and quality conscious.
Providing quality solutions to complex business problems within scope, budget and tight
schedules.
Interest
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Art, Swimming
Personal Data
Date of Birth :
Nationality :
Martial status:
Military status:
05/01/1977
Egyptian
Single
Exempted from service
Achievements & Awards
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Team Award (May 2009)
References
References are furnished upon request.
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