APPENDIX 1
WEB SERVICES WORK REQUEST FORM, CHECKLIST AND FLOWCHART
Checklist for a new website section/development of website
Before you complete the request form, please go through this checklist. You need to be
able to answer all these questions before your request can be authorised. If you would
like advice, please phone The Web and Intranet Co-ordinator on 01592 647971.
Checklist items
Getting started
Who is the target audience?
What is the purpose of your website?
If your information is on the web, how will your
audience access it if they don’t have access to
the Internet?
Is a new website really necessary? Will it
duplicate information already provided
elsewhere?
If you would like a new section on an existing
NHS Fife intranet or website, where will it fit in
the existing menu?
Content
What content do you plan to provide – now and
in the future?
Is the content for the site ready? You need
concise, well written and relevant information in
plain English
Who is providing the content?
Who will put in the content and attend training to
do this?
Maintenance
Who will update and review your website or
section?
You
A member of your staff
Other
Your notes
WEB SERVICES PROVISION FLOWCHART
All new website developments should follow the governance work flow below:
Staff member requests new website
development or amendment to a current website
Key:
Staff member
Staff member completes web
services work request form
Line manager to sign
Staff member sends completed form to
Web Services
Confer with Web
Services
Developers if
applicable
Web Services
Service Lead
Site Editor
Web Services estimate development
timescales
Service Lead/Staff
Member meet to
prioritise
Web Services develop
website/template
Review
Site Editor receives training in NHS Fife Web
Content Management System (CMS)
Web Services complete handover
of website to Site Editor
Website goes live
Editor maintains / updates content
Report and
update
REQUEST AND APPROVAL FORM
Please refer to the checklist and web services provision flow chart before you
complete this form. If you have any questions, please contact The Web and Intranet
Co-ordinator on 01592 647971.
Requester
Work requested by:
Name
Job title
Department
Phone no.
Email address
Head of Service
Name
Head of Service
Job title
Work Requirement
1. PLEASE TICK AS APPROPRIATE
Amend existing site
New web section
 [go to 2]
 [go to 3]
2. Amendment(s)
2a) Address of existing site/section
http://
2b) Feature required, e.g. online form, forum
3. Site requirements
a) Target audience (please tick one or more)
Private group e.g. dept only (please specify)
Intranet only
Patients and the public



B) SITE OBJECTIVES
c) Content plan
d) Benefits (please tick one or more categories)
Note: benefits measures will be determined once the request has been authorised
Categories
1 Patient and public access to
information about services and care
5
Improvements to staff working
lives
2 Shared information for integrated
care
6
Improved resource utilisation
3 Better information for clinical
decisions
7
Better information for
management and governance
4 Faster communication and turnround times
8
Other. . . . . . . . . . . . . . . . . . .
Content Editor
Name of person who will maintain/edit the content
Name
Job title
Trust
Department
Phone no.
Email address
2. Has the Site Editor received NHS Fife CMS training already?
Yes

No

Authorisation
NOTE: Please sign sections “1” and “2” then forward to Web Services so we can
estimate timescales and authorise.
Requested by
Signature
Name (please print)
Date
Authorised by Head of Service
Signature
Name (please print)
Date
Please return this form to the Web and Intranet Co-ordinator, NHS Fife, Hayfield
House, Hayfield Road, Kirkcaldy, KY2 5AH or email: fifewebservices@nhs.net
Authorised by Web Services
Signature
Name (please print)
Date
Estimated
development time
Go ahead?
Web Services Use Only
URL: ……………………………………………………………………………………
Start date………………………………………………………………………………
Completion date……………………………………………………………………….
Review date:……………………………………………………………….………….
All work will be reviewed after 6 months to ensure that it is meeting business needs
and is being maintained by the designated person.