CAROLINE F. TONO
1935 Patnubay Street, Tondo Manila
Philippines
Mobile #: +63.932.8809623
Email: caroltono@gmail.com
CAREER OBJECTIVE: To obtain a position in your company with expectations of excelling to my fullest
capabilities. To share skills and knowledge in the line of administrative skills and customer service experience. To
work best in contributing to the growth of the company.
KEY QUALIFICATIONS:
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With thirteen years work experience as Administrative works.
Have training and seminars on basic accountancy and coordination with various clients and
Contractors.
Have learned the value of having timely updated and organized documentation and legalities.
Demonstrated ability to process received and outgoing mail manually and electronically
Experienced in managing billing preparation, collection and expenses report, basic government
payables and contributions and payroll preparation with 40 staffs including the bosses.
Ability to communicate effectively with co-workers and Managers
Demonstrated ability to operate standard office equipment including telephone systems, typewriters,
calculators, copiers and facsimile machines
Well-versed in MS word and Excel application, Internet and Email.
Good in English and Filipino Language
Can work with minimal supervision
EMPLOYMENT RECORD:
GSN+p Architecture Studio, Quezon City, Philippines
Administrative Officer, April 2005 to present
GSN+p Architecture Studio is a multi-disciplined design firm that combines technology with
experience to deliver on time fresh and quality designs for various commercial and residential
applications. The firm has established a solid base for premium and select clientele that features
Globe Telecom, McDonald's Philippines, UCC Coffee Philippines, Coca-Cola Philippines, Mitsubishi
Showrooms and Service Centers, Tokyo Tokyo, Kenny Rogers, BO's Coffee Club, Nike, Sony
Music, and Hewlett Packard Philippines among others. Other projects were Oakridge Business
Park, TGU Tower at Cebu and Two San Parq Tower at Bacolod.
Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing.etc).Coordinated
travel arrangements, maintained database. Quickly became a trusted assistant known for “can-do” attitude,
flexibility and high-quality work.
Highlights:
 Communicated effectively with multiple departments to established strong relationships to gain support and
effectively achieve results.
 Provided timely, courteous and knowledgeable response to information requests.
 Key in, check over, and finalize reports, billing statements, preparing invoices and bank deposits.
 Submission of weekly collection update and reports.
 Keeping and maintaining of legal documentations for confidentiality purposes.
 Preparation of payroll for 42 subordinates including partners.
 Preparation of monthly government payables, utilities and others.
 Administer all aspects of general office coordination
 Maintain privacy in all facets of client, employees and agency information
Citylifestyle Spa and Fitness Center, No. 60 Timog corner Tomas Morato, Q.C., Philippines
Locker Attendant, February 2003 to December 2004
Highlights:
 To keep the locker room maintained and organized
 Assisting guest on what they need.
 Replenish stocks to be used on spa rooms.
Australian Fudge Factory Philippines Inc., Mandaluyong City, Philippines
Office Manager, August 2001 to August 2002
Highlights:
 Maintaining office co-ordination: maintaining co-ordination and link between the department/person and the
rest of the office.
 Manage staffs weekly schedules.
 Assist clientele as they visit the office and via phone.
 Record keeping of legal documents for confidentiality purposes.
 Preparation of Banking and keeping cash sales and petty cash.
 Preparation of payroll.
OMNI Entertainment Inc. (In Concert), Mandaluyong City, Philippines
Administrative Assistant and Company Treasurer, January 1996 to July 2001
Highlights:
 Establish good relationship to the staffs to achieve effective result in work.
 Answered telephones and redirected to appropriate staff member.
 Record keeping of legal documents for confidentiality purposes.
 Recording of collection and expenses report, disbursements and reimbursements
 Accepting room reservation for a group clients.
 Attending calls and jotting down of information.
 Preparation of Banking and keeping cash sales and petty cash.
 Preparation of payroll.
3 DO Leisure Trading Inc. / Fun Factory Inc. Mandaluyong City, Philippines
Office Personnel and Company Treasurer, November 1995 to January1996
Highlights:
 Communicate effectively with the owner and staffs.
 Assist with all administrative duties.
 Establish good relationship to the staffs to achieve effective result in work.
 Responsible for handling all official company legalities.
 Recording of collection and expenses report, disbursements and reimbursements
 Screening incoming and outgoing calls.
 Preparation of Banking and keeping cash sales and petty cash.
Sundowner’s Centerpoint Hotel, Ermita Manila, Philippines
Customer Service Relation (Thrifty Car Rental), August 1995 to October 1995
Highlights:
 Assist guest on car rental.
 Assuring cars in good condition and making travel arrangements.
 Recording of everyday sales
 Attending calls and jotting down information.
Joni’s Bakeshop, Isetann Cinerama, Recto Manila, Philippines
Senior Clerk & Cashier, April 1993 to July 1995
Highlights:
 Taking orders and assist customers.
 Performs as head cashier
 Responsible in monthly inventory
 Forecasting of new orders
 Keeping sales records and reports
Cindy’s Fast Food & Restaurant, Isetann Carriedo Manila, Philippines
Service Crew & Cashier, September 1991 to March 1992
Highlights:
 Taking orders and communicate well with the customers.
 Handling cashier duties
 Monthly Inventory
 Maintaining the store clean and organize
 Keeping sales records and reports
TRAINING/ SEMINARS ATTENDED:
CTHRC (Canadian Occupational Standards for Housekeeping Room Attendant)
TECP, 7th Floor Erechem Building corner H.V. dela Costa Street, Makati City
November 9, 2011 to January 19, 2012
PTQS (Philippine TVET Qualification and Certification System)
TESDA (National Certificate (NC11) in Housekeeping Room Attendant
TECP, 7th Floor Erechem Building corner H.V. dela Costa Street, Makati City
January 25, 2012
English Proficiency - November 9, 2011 to January 19, 2012
On-Job-Training – Alejandra Hotel (Housekeeping Room Attendant) – February 21 up to April 30, 2012
Essential Skills for the new Manager or Supervisor – January 9, 2011
Bookkeeping NC III Seminar – July 22 to 23, 2010
Entrepreneurship Seminar – March 9, 2010
Comprehensive Tax Seminar – July 3 to 4, 2009
J. Valeros Training Center (Hotel & Restaurant Management) - July 15 to August 15, 1998
EDUCATION:
Far Eastern University (FEU)
Morayta, Manila
Bachelor of Fine Arts (BFA)
October 1991 to June1994
Cayetano Arellano High School
Sta. Cruz, Manila
Secondary Education
June 1986 to March 1990
PERSONAL INFORMATION:
Date of Birth
Place of Birth
Gender
Civil Status
Citizenship
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July 3, 1973
Caloocan City
Female
Separated
Filipino
CHARACTER REFERENCES:
Upon Request.
I do hereby, certify that the above information is true and correct to the best of my knowledge and belief.
CAROLINE F. TONO
Applicant