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LAVONNA M. REED, C.P.S, WRAP Facilitator
Recovery Coach
1620 Hollywood Road NW; Apt. 813 / Atlanta, GA 30318 / 404-798-1742
Email: lavonnareed@yahoo.com
PROFESSIONAL SUMMARY
Experienced in prioritize multiple tasks simultaneously with close attention to detail; qualified in
telecommunications and customer-focused relations. Professional when working with working SelfDirected Peer’s in achieving goals they have set for themselves on their road to Recovery.
PROFESSIONAL EXPERIENCE
Mental Health Association of Southeastern Pennsylvania
Upper Darby, PA
Recovery Coach
 Assisted twenty participants with outlining dreams goals
To allow them to move positively in their recovery
Mental Health or Drugs and Alcohol
 The Recovery Coach position is mobile, going to
Participant’s home or meeting them out in the community
To go over their Action plan for the dream they have
Already outlined on our initial visit
 All the information is logged into Credible which is database
With all the demographic information of the participants as
Well as logging in progress notes in the TXPlus
This is unique with each participant.
 Facilitated once a week Recovery Your Way; a weekly workshop
That helped strengthen the participant’s wellness tools.
2014-2015
Accessible Home Health Care
Office Assistant
 Handle scheduling for CNAs and Home Health Aides
2012-2013
Narberth, PA
Children's Hospital of Philadelphia
Philadelphia, PA
2008-2011
Office Coordinator
Children’s Healthcare Associates
 Prepared and maintained reconciliation spreadsheets for 22 divisions
 Entered charges into the Charge Batch System that were handed in by the Medical Coding
Abstractionists'
 Scheduled Monthly Staff Meetings and handled the meeting minutes
 Handled the Director's Calendar and scheduled all meetings
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Children's Hospital of Philadelphia - Inpatient Clerk
Chart Maintenance
Admit/Discharge Patients in Epic System
Prepared Patients Chart insuring the proper paper work is intake for patients going into surgery
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Prepared ID bracelets for patients’ and their families
Answered room calls at the nursing station when patients rang out and paged the appropriate nurse
assigned to that patient
Temple University
Philadelphia, PA
1999-2007
School of Pharmacy/Office of Graduate Studies
Administrative Assistant IV
Processed, maintained and managed graduate student files
Completing applications
Posting course offerings each semester
Handled Leave of Absence Forms
Handled student registration
Prepared Drug Development and Clinical Trail ManagementCertificates for students who have
successfully completed 12-15credit hours required to receive their certificates
Served as a liaison with the Graduate School and other departmentswithin the university regarding
academic records, grade sheets, incomplete grade forms, new course updates, admission requirements,
and international services.
Processed maintained and managed paper and electronic admission applications filed data and
communicated with applicants regarding all aspects of the application process. This includes inquiries
about the application process, program requirements, and funding opportunities.
Handled issues and paperwork pertaining to students in the thesis-based MS and Ph.D. programs such as
graduate student seminar scheduling and announcements; annual reports collected and filed each May;
posting defense announcements, and filing defense paperwork.
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Temple University - Russell Conwell Center/Act 101 Program
Secretary III
Prepared weekly payroll for tutorial and student worker staff
Arranged travel for students, staff and administrators
Monitored departmental, institutional and state budgets
Assists in the preparation of the Act 101 Proposal
Provided Act101 financial progress reports
Prepared administrative paperwork
Maintained student electronic andpaper files
Supervised and trained student workers
Responsible for ordering and monitoring office supply inventory
Facilitated on-campus activities for student population
Coordinated the duplication and mailing of Act 101-related materialsto students and the University
community.
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Secretary II - Duplicating Services
Prepared student workers weekly payroll
Assisted the Director with monthly Cost Center Report
Handled customer inquiries related to the billing process
Keyed in one-thousand Copy Center Requisitions per week
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Aided customers with copying needs
Operated the main switchboard
Facilitated room reservation needs for monthly meetings
Elmira Jeffries Memorial Nursing Home
Philadelphia, PA 1994-1996
Personnel Coordinator - Accounts Payable
Provided payroll assistance for the entire faculty and staff using the Kronos system
Facilitated employee orientation for health and life insurance benefit packages
Maintained and updated personnel files, and the paper/electronicdocumentation of grievances for union
employees
Logged invoices into computer system
Printed accountspayable checks
EDUCATION
Institute for Recovery and Community Integration
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Certified Peer Specialist
Mental Health Recovery Seminar I
WRAP Facilitator
CPR Certification
Georgia Mental Health Consumer Network
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Upper Darby, PA
Certified Peer Specialist
Decatur, GA