Tyler Macleod
PO Box 335
Fraser, CO 80442
443-2744-9229
TylerJamisonMacleod@gmail.com
EXPERIENCE:
WINTER PARK RESORT, Winter Park, CO
March 2013 – April 2013
Lift Operator: Assisted guests in maintaining an orderly flow of people up the mountain; Scanned tickets/passes; Maintained lift ramps, maze corrals, and lift
areas – keeping daily record of assigned lifts; Provided guests with information, guidance and a positive experience – adhering to Winter Park’s mission
statement of “creating the best memories again and again.”
SKI DEPOT SPORTS, Winter Park, CO
February 2012 – March 2013
Rental Manager: Managed rental and tune shop facets of Ski Depot Sports; Assisted store manager in generating sales, maintained professional level of guest
service and administered company policies; Managed retail and rental inventory control; Provided enthusiastic service and expert knowledge of ski, snowboard
and bicycle goods; Protected company assets through loss prevention techniques; Filled duties of store manager in his absence.
Key contributions:
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Supervised rental portion of Ski Depot sales and inventory; Managed and trained employees in areas of rentals and equipment tuning
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Oversaw rental delivery service and tune shop (winter months) and bike maintenance (summer months)
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Tracked, managed and handled all customer reservations; both delivery and in-store
YMCA OF THE ROCKIES – SNOW MOUNTAIN RANCH, Granby, CO
September 2011 – March 2012
Pool Supervisor: Functioned under the aquatics director to supervise daily safety, maintenance and cleanliness of facility; Managed lifeguard staff; Conducted
all aspects of new staff hiring process; Planned and executed weekly in-service training classes; Assembled weekly pool and staff schedules; Handled patron
requests and concerns; Completed duties of aquatics director in her absence.
Key contributions:
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Interviewed and hired new staff; evaluated existing and exiting staff
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Coordinated all in-service training courses; designed weekly mock emergency scenarios to evaluate and strengthen skills
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Randomly evaluated lifeguard performance through implementation of various daily drills/exercises
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Handled all pool and staff scheduling
BATIMORE RAVENS, Owings Mills, MD
July 2010 – June 2011
Community Relations Intern: Scheduled, organized and executed events to engage the Baltimore Ravens organization with members of the community;
Coordinated player appearances and community outreach; Composed press releases and online feature stories for events; Filtered donation and appearance
requests; Mailed in-kind donations to local charities/non-profit organizations to support fundraising efforts; Maintained database tracking of all involvement.
Key contributions:
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Project leader of 2010 Ravens Community Quarterback Award and 2010 Ravens High School Coach of the Year Programs, providing more than
$30,000 in grants to outstanding community members and coaches.
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Coordinated gameday Honor Rows program, which recognized more than 1,000 local adults/youth for exceptional community service.
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Implemented NFL Play 60 campaign to nearly 30,000 Baltimore-area students, encouraging youth to engage in 60 minutes of activity each day.
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Coordinated player events that provided meals and gifts to more than 1,000 local families over Thanksgiving and Christmas holidays.
LIBERTY MOUNTAIN RESORT, Carroll Valley, PA
December 2007 – March 2010
Snowboard Instructor: Certified snowboard instructor at premier introductory ski and snowboard school; Instructed more than 300 patrons annually through
Burton Snowboards’ Learn to Ride program; Regularly led lessons through Liberty’s Children’s Learning Center, which introduced youth under the age of
seven to snowboarding.
Key contributions:
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Instructed level 1 through level 5 snowboarders, ranging from first-time riders to upper-intermediate riders.
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Member of the Junior Developmental Instructional Staff – led a group of 3-4 youth through four-week programs.
AFFILIATIONS:
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Vice President/Co-founder Towson University Ski & Snowboard Club
Secretary/Co-founder Towson University Club Wrestling team
Member Gunpowder 4-H Club
ACADEMIC CREDENTIALS:
B.S. Mass Communication – Journalism & New Media, Towson University, 2011, Magna Cum Laude