Sealed tenders are invited in two bid system (Technical Bid and Financial Bids) from reputed manufacturers/suppliers with proven track record for procurement of various types/categories of hearing aids
(Body level, Behind the Ear (BTE), In the Ear (ITE), In the Canal (ITC) and Complete in the Canal (CIC)/
Assistive Listening Device under ADIP scheme of the Government. of India, Ministry of Social Justice and
Empowerment, Department of Disability Affairs. The Rate Contract will be valid for two years from the date of the award or finalization of the next contract whichever is later.
The tender document can be downloaded from Institutes website www.ayjnihh.nic.in
and submitted alongwith
DD for Rs.1,000/-drawn in favor of Director, AYJNIHH payable at Mumbai.
Cost of Tender Document
Last date, time and place of submission of
Tender Document
E.M.D.
Date and Time of opening of Tender
Document
Rs.1,000/-
22/12/2014 Upto 4 PM
Tender Box kept in Room No. C- 05, Ground
Floor of the Institute
Rs.25,000/-
23/12/2014 on 11 AM
Guidelines for fitment and procurement of the Hearing Aids/Assistive Listening Devices under ADIP Scheme
(2014-15) of Government of India, Ministry of Social Justice and Empowerment, Department of Disability
Affairs OM no. 4-2(8)/2014/DD-I dated 20 th October, 2014(uploaded on the Institute website) will form part of the Tender Notice ( Ctrl+Click for opening the link ).

Name and address of the bidder: a) Full postal address of administrative office with telephone/fax and email: b) Full postal address of factory/sales office with telephone/fax and email:
2. Monthly Supply Capacity of goods quoted for: a) Average Per Month b) Maximum Per Month
3. Total annual turnover (value in crores 2013-14) (Attested copy of Balance Sheet/Audited
Statement/IT Returns, etc., to be attached as proof).
4. Past Supply details for previous 3 years (major orders only)
Name of the Party Qty. supplied
5. Any of the consignment has been recalled in last 3 years:
Year

6. Technical details relating to various types/categories of hearing aids/other Assistive Listening Devices. a) Body Level Hearing Aids alongwith accessories
Technical Specification
BIS IS 10775:1984
5
6
7
Sr.No. Parameters
1 Maximum SSPL
2
3
4
Average OSPL 90
Full on acoustic gain
HF Avg. Full on Gain
8
9
10
Frequency range
Total Harmonic Distortion
Difference in gain between
1V & 1.5V
Battery Current
Equivalent I/P noise levels
Tele coll
Mild b) Behind The Ear (Analog) Hearing Aids
Moderate Strong
4
5
6
7
8
Sr.No. Parameters
1 Maximum SSPL
2
3
Average OSPL 90
HF Avg. Full on Gain
Frequency range
Total Harmonic Distortion
Battery Current
Equivalent I/P noise levels
Tele coll
Category I Category II Category III
Extra Strong

c) In The Canal (ITC) Hearing Aids
Sr.No. Parameters
1 Maximum SSPL
2
3
4
5
6
Average OSPL 90
HF Avg. Full on Gain
Frequency range
Total Harmonic Distortion
Battery Current
Category I Category II Category III
7 Equivalent I/P noise levels d) Complete In The Canal (CTC) Hearing Aids
Sr.No. Parameters Category I Category II Category III
1
2
3
4
Maximum SSPL
Average OSPL 90
HF Avg. Full on Gain
Frequency range
5
6
Total Harmonic Distortion
Battery Current
7 Equivalent I/P noise levels
e) Digital/Programmable/Adaptive automatic Digital ready to fit Hearing aids: Behind the Ear
(BTE) Hearing Aids
Sr.No. Parameters Values
1
2
3
Maximum OSPL 90
HF Avg. Full on Gain
No. of Channels/(Optional) bands
4
5
6
7
Frequency range
Total Harmonic Distortion
Battery Current
Equivalent I/P noise levels
8 Tele coll
BIS/IS standards whichever available should be specified alongwith copy of clarification.

7. Other Assistive Listening Devices a. FM System-Personal Body Level FM Device:
Specifications
-
-
-
FM systems broadcast across the frequency region between 72 to 76 MHz and 216 to 217 GHz
Modulation type Analogue FM (narrowband)
Range Up to 30 feet b. Bluetooth neck loop for hearing aids:
Features
Frequency Band
Modulation
RF Power
Operating Range
Compatibility
Dimension
Weight
Loop Size c. Amplified Telephone:
Features
Amplification
Power Supply
Base dimensions
Jacks
Vibrating pad
Caller ID d. Telephone Amplifier:
Features
Amplification
Power
Size e. Vibrating Alarm:
Features
Ring Volume
Power (Vibration)
Light Signal
Snooze time
Alarm duration
Power
Description
Description
Description
Description

f. Baby-crying Alerting Wireless Device:
Features
Light Signal
Power
Dimensions
Weight. g. Doorbell Signaler:
Features
Light Signal
Power
Dimensions
Weight. h. Fire/Smoke Alarm:
Features
Ring Frequency
Power (Vibration)
Light Signal
Power i. Telephone Signaler:
Features
Ring Frequency
Power
Dimensions
Weight
Description
Description
Description
Description
Signature and Seal of the Bidder
Note: D.D. towards EMD of Rs.25,000/ drawn in favor of DIRECTOR, AYJNIHH, Mumbai.
Technical Bid without EMD will not be considered.

Body Level Hearing Aids alongwith accessories
Category ‘S’ Cord ‘V’ Cord a) Mild Class b) Moderate Class
Cost per unit including all taxes (Rs.) c) Strong Class d) Extra Strong Class
BTE (Analogue) Hearing Aids alongwith accessories
Sr. No. Category a. Mild Class b. c. d.
Moderate Class
Strong Class
Extra Strong Class
Cost per unit including all taxes (Rs.)
BTE (Digital) , ITE, ITC, CIC Hearing Aids of various types/categories alongwith accessories
Sr.No. Types Categories Cost per unit including all taxes (Rs.)
Other Assistive Listening Devices with accessories wherever applicable.
Sr.No. Name of the Assistive Device a. FM System-Personal Body Level FM Device
Cost per unit including all taxes (Rs.) b. c. d.
Bluetooth neck loop for hearing aids
Amplified Telephone
Tele Phone Amplifier e. f. g. h. i.
Vibration alarm
Baby-crying Alerting Wireless Device
Doorbell Signaler
Fire/Smoke Alarm
Telephone Signaler
Note: Warranty period : 2 years
Signature and Seal of the Bidder

Tenderer should agree to the following special Terms and Conditions and reflect the same on their letter head wherever necessary . a) Tenderer should attach BIS certification for their products wherever applicable. b) Tenderer should have facilities for repair of hearing aids. An undertaking to the effect be furnished by the
tenderer. c) Tenderer should agree to allow usual inspection and check for operation upto 1% of the order or 1 piece,
whichever is more by the consignee before acceptable and payment. d) An undertaking of granting 24 months warranty against manufacturing defects should be furnished by the
tenderer. e) An undertaking to replace the hearing aids during warranty period if they are beyond repair should be
furnished by the tenderer. f) Facilities available for repairs of hearing aids including giving free service units to customers during the period
of repair under the warranty period should be indicted in the tender. g) For programmable digital hearing aid, a software compatible with the hearing aids need to be supplied alongwith programming cables and necessary training to the audiologist. h) An undertaking that, if successful, a Bank Guarantee to the tune of 10% of the value of the purchase order
will be furnished until the supplies completed as per purchase order. i) A certificate that 100% payment will be accepted only on actual delivery of the hearing aids to be furnished by the Tenderer. j) The ordered hearing aids should be dispatched to the consumer within 30days of receipt of the order. An
undertaking be furnished stating that that adequate stock of hearing aids would be maintained so as to
to execute the order. k) Tenderer willingness to accept the Fall Clause/ i.e if the price of the product quoted reduces during the period of the contract, the firm will pass on the benefit to the consumer from the date of such reduction should be submitted. l) An undertaking to supply at least 5% of the order placed as ‘loaning hearing aids’ to order placing agency for repairs at tenderer’s cost should be furnished by the tenderer. m) An undertaking to supply the hearing aids with all accessories should be submitted by the tenderer. n) Tenderer should agree to put an indelible stamp on the product, marked “ISSUED UNDER ADIP
SCHEME OF MINISTRY OF SOCIAL JUSTICE AND EMPOWERMENT, GOVT. OF INDIA,
NOT FOR SALE”.
Authorised Signatory of the Tendering Firm
(Name and Designation)

1.
2.
The bidder should have their own manufacturing unit/agency. Proof to be enclosed in the Technical Bid.
Copy of PAN no. to be attached.
3. The applying firm must be registered with the Sales Tax/Value Added Tax and the supporting proof for
the same is to be attached.
4. Bidders should provide brief profile of their work experience for the last three years alongwith the relevant
samples of the similar work done earlier.
5. The tender received through fax/email or received late due to postal delay etc., will not be accepted. The parties have to ensure the receipt of bids well in time.
6. Technical and Financial bids to be submitted in separate sealed envelopes and put in another envelop
marked to the Director, AYJNIHH, Mumbai.
7.
8.
The materials should be delivered at AYJNIHH, Mumbai and any other centre as directed within India.
The total cost quoted should be inclusive of all taxes.
9. AYJNIHH reserves the right to accept/reject/select more than one Agency, and to annual the bidding
process of any or all bids at any time prior to award of contract without thereby incurring any liability to the affected bidders.
10. The tender will be appraised by committee formed by AYJNIHH.
11. AYJNIHH shall without prejudice to its other remedies under the contract, deduct from the contract price,
as Liquidated Damages a sum equivalent to 2.5% of the price of delayed Goods or unperformed services
for delay of each day until actual delivery or performance, up to a maximum deduction of 20% of the
contract price. Once the maximum is reached AYJNIHH may consider termination of the contract and can forfeit the Performance Guarantee amount.
12. The Financial bids of suppliers who are not qualified technically will be returned unopened.
13. The payment will be made within thirty working days after the supply is made satisfactorily.
14. The successful bidder will be required to execute a performance security of ten percent of the value of the purchase order in form of fixed deposit with bank with lien made until the purchase order is fully completed.
15. In case of not depositing or showing inefficiency to deposit the performance security after successfully qualifying, the rate contract will be treated as cancelled.
We agree to all terms and conditions as mentioned above including the validity of the offer.
Utmost confidentiality of the data provided shall be maintained.
DIRECTOR
AYJNIHH