33% (5 out of 15 correct)
Responses to questions are indicated by the
symbol.
1. Today's marketplace is predictable, complex, hypercompetitive, and customerfocused.
A. True
B. False
See Section 2.2 – Business Pressures, Organizational Responses, and IT
Support
(page 33)
2. In general, labor costs are higher in developing countries than in developed
countries.
A. True
B. False
See Section 2.2 – Business Pressures, Organizational Responses, and IT
Support
(Business Pressures) (page 33-34)
3. The motomen of Cambodia provide a service that attempts to bridge the
Digital Divide.
A. True
B. False
See Section 2.2 – Business Pressures, Organizational Responses, and IT
Support
(MIT Helps Bridge the Digital Divide) (page 35)
4. Ethical issues are not particularly important because, even if handled poorly,
they cannot damage the image of an organization.
A. True
B. False
See Section 2.2 – Business Pressures, Organizational Responses, and IT
Support
(Business Pressures, Ethical Issues) (page 36)
5. The Full Body 3-D Scanner from Bodymetrics allows designers to create
perfect-fitting clothes. This process is an example of mass production.
A. True
B. False
See Section 2.2 – Business Pressures, Organizational Responses, and IT
Support
(Organizational Responses, Make-to-Order and Mass Customization) (page
38)
6. For most firms, the Internet decreases the threat of new competitors.
A. True
B. False
See Section 2.3 – Competitive Advantage and Strategic Information Systems
(Porter's Competitive Forces Model) (page 40)
7. Information-based industries are in the greatest danger from substitutes.
A. True
B. False
See Section 2.3 – Competitive Advantage and Strategic Information Systems
(Porter's Competitive Forces Model) (page 40)
8. Internet-based systems are changing the nature of competition and industry
structure.
A. True
B. False
See Section 2.3 – Competitive Advantage and Strategic Information Systems
(Porter's Competitive Forces Model) (page 40)
9. Targeting a narrow segment of a market and be the best in quality, speed, or
cost in that market is the differentiation strategy.
A. True
B. False
See Section 2.3 – Competitive Advantage and Strategic Information Systems
(Strategies for Competitive Advantage) (page 41)
10. As computers gain in intelligence and capabilities, the competitive advantage
of replacing people with machines is increasing rapidly.
A. True
B. False
See Section 2.4 – Why Should You Learn About Information Technology?
(Will My
Job Be Eliminated?) (page 45)
11. Ergonomics has little to do with computing in the workplace, because people
are used to using keyboards.
A. True
B. False
See Section 2.4 – Why Should You Learn About Information Technology?
(IT Impacts Employees at Work) (page 46)
12. Information technology provides Toronto International Airport with all of the
following except:
A. increased costs
B. competitive advantage over its rivals
C. enhanced operations
D. enhanced customer experience
E. none of the above
See Chapter Opening Case (page 28)
13. Market pressures include which of the following?
A. local economy
B. weak competition
C. homogeneous workforce
D. weak customers
E. low-cost labor offshore
See Section 2.2 – Business Pressures, Organizational Responses, and IT
Support
(Business Pressures, Market Pressures) (pages 33-34)
14. The workforce in developed countries has all of the following characteristics
except:
A. more diversified
B. fewer women
C. more single parents
D. more persons with disabilities
E. more minorities
See Section 2.2 – Business Pressures, Organizational Responses, and IT
Support
(Business Pressures) (page 34)
15. Today's customers have which of the following characteristics?
A. less knowledge about products
B. less sophistication
C. difficulty in finding information about products
D. lower expectations
E. able to buy physically and electronically
See Section 2.2 – Business Pressures, Organizational Responses, and IT
Support
(Business Pressures) (page 34)
Retake Test