Oracle Configuration guide for Service Manager 7
Needed:
 Service Manager 7 installation CD
 Oracle 10g
Installation Steps:


Install a Microsoft Loopback Adapter.
 Using Control Panel > Add Hardware wizard
 Select ‘Yes, I have already connected the hardware’
 From the offered list of installed hardware, select the lowest list item “Add a new
hardware device”
 Select “Install the hardware that I manually select from a list (advanced)
 Select “network adapters”
 Select Microsoft as the manufacturer, and the Microsoft loopback Adapter as network
adapter.
 Press next to install
Configure the Microsoft Loopback Adapter
 The IP of this adapter must be configured. Rightclick the adapter and select properties.
 On the general tab, select the “Internet Protocol(TCP/IP)” and select properties
 Select the “Use the following IP address” radio button
 Provide a non-routable IP such as 192.168.x.x using submask 255.255.255.0 . (for
oracle, 10.10.10.10 with submask 255.255.255.0 is also valid). Ensure that this IP does
not conflict with any existing local networks.

In case of Windows 2000, 2003 OS (this step can be skipped for Windows XP) , Add a
line to the SYSTEM_DRIVE:\WINNT\system32\drivers\etc\hosts file with the following
format, right after the localhost line:
IP_address hostname.domainname hostname
where:
IP_address is the non-routable IP address you entered previously
hostname is the name of the computer.
domainname is the name of the domain.
For example:
10.10.10.10 mycomputer.mydomain.com mycomputer

Reboot your PC, you can now install Oracle. Ensure that a non-admin user is available (e.g.
SCOTT) . This user will be used to allow SM7 access to the oracle DB.

Install SM7 Server, SM7 Windows Client, SM7 Helpserver. If Oracle is properly installed, you
should not encounter errors when verifying the oracle connection and uploading your data to
it.