Student Guide
BIS/220 Version 1
Week One Student Guide
This week, you will begin to explore how information systems play a role in the work environment.
Information systems rely on procedures for collecting, storing, manipulating, and accessing data
to obtain information. You will discuss the benefits of information systems, as well as the
underlying ethical issues that can undermine the effectiveness of information systems.
Information Systems and Word Processing Tools
OBJECTIVE: Explain the benefits of information systems in the work environment.
Resource: Ch. 1 & 2 of Introduction to Information Systems
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Ch. 1: The Modern Organization in the Global, Web-Based Environment of Introduction to
Information Systems
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Business Processes and Business Process Management
Information Systems: Concepts and Definition
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The Global Web-Based Platform
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Business Pressures
Organizational Responses
Why Are Information Systems Important to Me?
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The Three Stages of Globalization
Business Pressures, Organizational Responses, and IT Support
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Data, Information, and Knowledge
Information Technology Architecture
Information Technology Infrastructure
Information Systems and Information Technologies Are Integral to Your Lives
IT Offers Career Opportunities
IT Is Used by All Departments
Ch. 2: Information Systems: Concepts and Management of Introduction to Information
Systems
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Types of Information Systems
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Computer-Based Information Systems
Application Programs
Breadth of Support of Information Systems
Support for Organizational Employees
Competitive Advantage and Strategic Information Systems
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Why Are Information Systems So Important to Organizations and Society?
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Porter’s Competitive Forces Model
Porter’s Value Chain Model
Strategies for Competitive Advantage
Failures of Information Systems
IT Will Reduce the Number of Middle Managers
IT Will Change the Manager’s Job
Will My Job Be Eliminated?
IT Impacts Employees at Work
IT Provides Quality-of-Life Improvements
Managing Information Resources
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Which IT Resources Are Managed and by Whom?
The Role of the IS Department
OBJECTIVE: Describe ethical issues related to information technology.
Resource: Ch. 3 of Introduction to Information Systems
Content
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Ch. 3: Ethics, Privacy, and Information Security of Introduction to Information Systems
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Ethical Issues
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Threats to Information Security
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Protecting Privacy
International Aspects of Privacy
Threats to Information Systems
Protecting Information Resources
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Risk Management
Controls
Business Continuity Planning, Backup, and Recovery
Information Systems Auditing
OBJECTIVE: Use word processing tools to communicate business objectives.
Resources: Technology Guide 1 of Introduction to Information Systems and Ch. 1 & 2 for Word in
Microsoft® Office 2010
Content
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Technology Guide 1: Computer Hardware of Introduction to Information Systems
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Introduction
Strategic Hardware Issues
Innovations in Hardware Utilization
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Computer Hierarchy
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Memory Capacity
Primary Storage
Secondary Storage
Enterprise Storage Systems
Word Ch. 1: Introduction to Word of Microsoft® Office 2010
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Introduction to Word Processing
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Understanding How Word Processors Work
Customizing Word
Document Organization
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Using Features That Improve Readability
Checking Spelling and Grammar
Displaying a Document in Different Views
Finalize a Document
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How the CPU Works
Advances in Microprocessor Design
Computer Memory
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Supercomputers
Mainframe Computers
Midrange Computers
Workstations
Microcomputers
Computing Devices
Input and Output Technologies
The Central Processing Unit
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Server Farms
Virtualization
Grid Computing
Utility Computing
Cloud Computing
Edge Computing
Autonomic Computing
Nanotechnology
Preparing a Document for Distribution
Modifying Document Properties
Word Ch. 2: Document Presentation of Microsoft® Office 2010
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Text Formatting Features
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Applying Font Attributes Through the Font Dialog Box
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Paragraph Formatting Features
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Setting Off Paragraphs with Tabs, Borders, Lists, and Columns
Applying Paragraph Formats
Styles
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Controlling Word Wrap
Understanding Styles
Creating and Modifying Styles
Graphical Objects
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Formatting a Graphical Object
Inserting Symbols into a Document
Note. The information above is intended to help you complete your assignments. Read chapters
in their entirety, as indicated in the syllabus. Additional information from sections not outlined
above may be needed for classroom discussions.
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