JOB DESCRIPTION:
Minimum
MABS MONEY ADVISER
JOB TITLE:
MONEY ADVISER
Job Summary:
The Money Adviser will provide a free, independent, confidential money advice service to
facilitate clients of Dun Laoghaire MABS to deal with debt problems and to become financially
independent in the long term. The appointee will also provide debt prevention education to the
target group.
The Money Adviser will report to the Money Advice Coordinator (MAC).
Indicative duties include:












To support the MAC in the development, implementation and coordination of policy, best
practice and procedures within the context of the aims and objectives of the Company.
To provide advice, support and advocacy in relation to money management and
consumer debt.
To advise, on a one-to-one basis, clients who are in debt, or in danger of getting into
debt.
To negotiate with creditors on behalf of clients, where necessary.
To maintain complete and accurate records of all interactions with and on behalf of
clients of the Company.
To operate MABS’ special accounts in compliance with organisational policy.
To keep up to date with legislation, policy and practice and to attend training courses,
seminars and meetings as may be directed by the MAC and/ or the Company.
To support the MAC with the preparation of reports, submissions and social policy work.
To support the MAC in the planning and implementation of a Community Education /
Debt Prevention Programme.
To support the building and maintaining of effective working relationships with other
agencies and organisations for the benefit of the MABS clientele.
To participate in the development and delivery of strategies to promote the service
through the use of local media, literature, exhibitions and other appropriate channels.
To perform such other duties, appropriate to the role, as may be required by the MAC
and/or the Company from time to time.
Flexibility:
Employees must be flexible and willing to undertake duties in addition to their normal duties as
Money Adviser in order to support the wider MABS team in the delivery of a professional and
timely service.
Person Specification
The ideal candidate will be able to demonstrate that they have the necessary knowledge, skills,
experience and competence to immediately add value to the work of the Company, Money Advice
Team, and Clients and ensure the timely delivery of the role of Money Adviser.
Minimum Qualifications


Leaving Certificate
At least three year’s relevant and acceptable work experience in the area of consumer debt,
money management or other relevant setting.
Essential Knowledge, Skills and Experience








Knowledge and understanding of the causes and effects of debt, and the money advice
process, particularly to the disadvantaged and vulnerable in society.
An understanding of money management, consumer debt and financial services.
An ability to work effectively both on own initiative and as a member of a small team.
Excellent communication skills both verbal and written, with the ability to empathise, face to
face and by telephone, with those experiencing financial difficulties.
Excellent interpersonal skills and understanding with proven ability to represent and
negotiate on a client’s behalf.
Excellent numeracy, organisational, administrative and IT skills relevant to the role with the ability
to problem solve, pay attention to detail and deliver the role to a high standard and to tight
deadlines.
Experience of working in an advice / advocacy role with a diversity of individuals and
groups, and particularly with people experiencing difficulty in coping with their situation.
Results oriented, client focused with a strong awareness of quality customer service.
Desirable Knowledge, Skills and Experience:

Capacity to develop and implement organisational policy.
The successful candidate will:




Be committed to the provision of a free, confidential, impartial and independent money
advice service.
Be open to work unsocial hours as may be required from time to time and be willing to
attend evening and occasional week-end events.
Be prepared to travel as required.
Have a knowledge and understanding of the Money Advice and Budgeting Service.
Terms and Conditions
An appointment will be made in a permanent full-time (35 hours per week) capacity subject to
the satisfactory completion of a probationary period and the continuation of external funding.
Salary: MABS Money Adviser Salary Scale. Currently €35,831 to €51,616 per annum, including
two long service increments.