Job Family: 13-0000 Business and Finance
Occupational Group: 13-1070 Business Operations
OCCUPATION PROFILE
JOB FAMILY:
BUSINESS AND FINANCE
OCCUPATIONAL GROUP:
BUSINESS OPERATIONS
OCCUPATION:
HUMAN RESOURCES SPECIALISTS
13-1071
BROADBAND LEVELS:
Level 1 – Pay Band 003
Level 2 – Pay Band 006
Level 3 – Pay Band 007
Level 4 – Pay Band 010
DESCRIPTION
Performs human resources work in an agency human resource program. Includes
employment, attendance and leave and performance management activities.
Some positions in this occupation may be responsible for coordinating work and
supervising employees.
EXAMPLES OF WORK
Supervises employees by assigning work, reviewing progress and assessing
performance.
Prepare or maintain employment records related to events such as hiring, termination,
leaves, transfers, or promotions, using human resources management system software.
Develops plans and procedures and assists in administering a department-wide
attendance and leave program.
Conducts research and analysis regarding human resource issues to provide customer
service and consultative assistance.
Coordinates human resource activities and advises management on administrative
matters.
Prepares human resource reports and documents.
Works with management in ascertaining and organizing staffing needs for recruitment
purposes by directing the development and maintenance of recruitment programs to
ensure adequate sources of qualified prospective job applicants.
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Job Family: 13-0000 Business and Finance
Occupational Group: 13-1070 Business Operations
Directs and participates in the recruitment, screening, selection and evaluation of
candidates for employment.
Inform job applicants of details such as duties and responsibilities, compensation,
benefits, schedules, working conditions, or promotion opportunities.
Provide management with information or training related to interviewing, performance
appraisals, counseling techniques, or documentation of performance issues.
Administers, interprets, develops, or assists in developing, an agency performance
management program.
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative
action guidelines and laws, such as the Americans with Disabilities Act (ADA).
Gathers and analyzes data necessary to develop appropriate human resource policies
and procedures.
Represents the agency in carrying out rules and regulations relating to employment,
attendance, leave, salary changes, terminations and other personal and work problems.
Serves as team leader or team member on various project teams.
Interprets human resource laws, rules and regulations.
Coordinates and directs the work of other employees.
EXAMPLES OF JOB CHARACTERISTICS
Staffing Organizational Units
Recruiting, interviewing, selecting, hiring, and
promoting persons for the organization.
Coaching and Developing Others
Identifying developmental needs of others and
coaching or otherwise helping others to
improve their knowledge or skills.
Communicating With Other Workers
Providing information to supervisors, fellow
workers, and subordinates. This information
can be exchanged face-to-face, in writing, or
via telephone/electronic transfer.
Communicating with persons outside the
organization, representing the organization to
customers, the public, government, and other
external sources. This information can be
exchanged face-to-face, in writing, or via
telephone/electronic transfer.
Communicating With Persons Outside
of the Organizations
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Job Family: 13-0000 Business and Finance
Occupational Group: 13-1070 Business Operations
Getting Information Needed to Do the
Job
Observing, receiving, and otherwise obtaining
information from all relevant sources.
Guiding, Directing and Motivating
Subordinates
Providing guidance and direction to
subordinates, including setting performance
standards and monitoring subordinates.
Documenting/Recording Information
Entering, transcribing, recording, storing, or
maintaining information in either written form
or by electronic/magnetic recording.
Organizing, Planning, and Prioritizing
Developing plans to accomplish work, and
prioritizing and organizing one's own work.
Scheduling Work and Activities
Scheduling events, programs, activities, as
well as the work of others.
Analyzing Data or Information
Identifying underlying principles, reasons, or
facts by breaking down information or data
into separate parts.
Making Decisions and Solving
Problems
Combining, evaluating, and reasoning with
information and data to make decisions and
solve problems. These processes involve
making decisions about the relative
importance of information and choosing the
best solution.
Providing consultation and expert advice to
management or other groups on technical,
systems-related, or process related topics.
Provide Consultation and Advice to
Others
Updating and Using Job-Relevant
Knowledge
Keeping up-to-date technically and knowing
one's own jobs' and related jobs' functions.
Resolving Conflict, Negotiating with
Others
Handling complaints, arbitrating disputes, and
resolving grievances, or otherwise negotiating
with others.
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Job Family: 13-0000 Business and Finance
Occupational Group: 13-1070 Business Operations
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
Law, Government and Jurisprudence
Knowledge of laws, legal codes, court
procedures, precedents, government
regulations, executive orders, agency rules,
and the democratic political process
Negotiation
Bringing others together and trying to
reconcile differences
Reading Comprehension
Understanding written sentences and
paragraphs in work related documents
Time Management
Managing one's own time and the time of
others
Learning Strategies
Using multiple approaches when learning or
teaching new things
Writing
Communicating effectively with others in
writing as indicated by the needs of the
audience
Speaking
Talking to others to effectively convey
information
Implementation Planning
Developing approaches for implementing an
idea
Management of Personnel Resources
Motivating, developing, and directing people
as they work, identifying the best people for
the job
Instructing
Teaching others how to do something
Coordination
Adjusting actions in relation to others' actions
Active Listening
Listening to what other people are saying and
asking questions as appropriate
Personnel and Human Resources
Knowledge of policies and practices involved
in personnel/human resource functions
English Language
Knowledge of the structure and content of the
English language including the meaning and
spelling of words, rules of composition, and
grammar
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Job Family: 13-0000 Business and Finance
Occupational Group: 13-1070 Business Operations
Administration and Management
Knowledge of principles and processes
involved in business and organizational
planning, coordination, and execution. This
may include strategic planning, resource
allocation, manpower modeling, leadership
techniques, and production methods
Mathematics
Knowledge of numbers, their operations, and
interrelationships including one or more of the
following: arithmetic, algebra, geometry,
calculus, statistics, and their applications
Computer
Knowledge of computer software including
applications
Information Gathering
Knowing how to find information and
identifying essential information
Systems Evaluation
Looking at many indicators of system
performance, taking into account their
accuracy
Information Organization
Finding ways to structure or classify multiple
pieces of information
Judgment and Decision Making
Weighing the relative costs and benefits of a
potential action
Identification of Key Causes
Identifying the things that must be changed to
achieve a goal
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE:
History:
xxxxxxxxx
03/17/2003
07/01/2002
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