better results through
better thinking
Thinking and Learning Agility:
10 Steps to Maximizing Learning Outcomes
M303/
W314
Ann Herrmann-Nehdi
better results through better thinking
© Herrmann Global 2013
Sept 3rd, 1967 , the day Sweden
changed from driving on left to right
better results through better thinking
© Herrmann Global 2013
10 Steps to Maximizing Learning Outcomes:
1. …
2. …
3. …
4. …
5. …
6. …
7. ...
8. …
9. …
10. …
better results through better thinking
© Herrmann Global 2013
 1-3: Design with the Brain in Mind
 4-7: Engagement is the Name of
the Game
 8-9: Be Agile
 10: Apply, Apply, Apply
better results through better thinking
© Herrmann Global 2013
Trifold
4 balloons
Handout
+
poster
4 color cards
Provide your card for
our drawing!
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
Describe to one or 2 partners
how it makes you feel when
you are truly engaged
at work…
better results through better thinking
© Herrmann Global 2013
Add these numbers:
345.0
1234.0
34.0
+
29.7
1642.7
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
What is happening in your world
that requires you and your
learners to be more agile?
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
•Volatile
•Uncertain
•Complex
•Ambiguous
better results through better thinking
© Herrmann Global 2013
The world we have
created is a product of
our thinking; it cannot be
changed without
changing our thinking.
Albert Einstein
better results through better thinking
© Herrmann Global 2013
Ultimately,
our ability to
continuously
learn and adapt
will determine the
extent to which we
thrive in today’s
turbulent times
CCL Learning About Learning Agility
April 2012
better results through better thinking
© Herrmann Global 2013
Thinking/Learning Agility: The ability to
consciously shift your thinking and learning when
and how the situation requires it.
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
“First-rate
intelligence: the
ability to hold
two opposed
ideas in the
mind at the
same time, and
still retain the
ability to
function.”
F. Scott Fitzgerald
better results through better thinking
© Herrmann Global 2013
How agile is
your Learning
and
Development
organization?
Whole Brain® Learning & Development Agility Scorecard®
 Are we using facts and data to define realistic objectives?
 Have we analyzed business needs for the short and long
term and made the business case for our funding ?
 Do we have data on learners to aid in tailoring design and
delivery?
 Does our learning approach meet the goals of today’s
learners?
 Are we leveraging technology to gain effectiveness and
efficiency?
 Does our use of technology systems support good learning
outcomes?
 Have we analyzed the ROI metrics, created baselines and
scorecards with variables to measure and track our
progress toward our goals and business needs?
 Are our learning processes, platforms and operations
reliable and well structured?
 Have we defined and planned for the infrastructure
(equipment, sites, bandwidth, time, people etc.) we need to
achieve our learning and business goals?
 Are our processes up to date and designed to be easily and
continuously improved?
 Do our procedures enhance delivery and speed?
 Are we consistent in our quality performance standards and
evaluations?
 Do our performance feedback and learning systems hold
everyone accountable and enhance learning?
 Are our programs designed for easy, timely and reliable
implementation?
better results through better thinking
 Do we clearly understand the big picture and global view,
and our role within it as a function?
 Are our initiatives and programs aligned with the vision
and strategic goals of the organization?
 Are we adapting and changing our approaches fast
enough to meet the needs of our learners ?
 Are we aware of and responsive to the changing
competitive and business needs?
 Are we creative and innovative in our ability to respond
to all of the changing requirements?
 Are we contributing to the development of a culture for
new thinking and learning ?
 Are we current and forward trending on the latest
approaches to effective learning, design and
development ?
 Are we aware of and meeting the different needs of our
diverse stakeholders and learners?
 Are we staffed (internal or external) to support our
learners in their quest for success?
 Are our learners engaged and excited about our
learning programs?
 Do we use social learning, informal learning and other
learner centered design approaches?
 Do we communicate effectively with our stakeholders
and learners in the way they prefer?
 Do our programs and initiatives serve both internal and
external customers well?
 Do we collaborate effectively with key leaders for their
buy-in in this rapidly changing environment?
© Herrmann Global 2013
© Herrmann Global 2013
Design with
the Brain in
Mind
1.Know what the brain needs for agility!
2. Patterns matter.
3. All learners are different.
better results through better thinking
© Herrmann Global 2013
1. Know what the brain needs for
agility!
Visuals, breaks, activity and
rested brains boost learning.
http://www.flickr.com/photos/cblue98/7254347346/
better results through better thinking
© Herrmann Global 2013
Over 80 percent of all information that is
absorbed by the brain is visual in nature.
Optimal Environments
Oral info alone:
You remember
10% after 72
hours…
Brain Rules
better results through better thinking
© Herrmann Global 2013
How many of you are sleep deprived?
Sleep = better thinking and learning
Memories are
restructured in the
first four hours of
the sleep cycle,
enhancing memory
and creativity.
Jan Born
University of Luebeck, Germany
Nature, January 2004
better results through better thinking
© Herrmann Global 2013
Break it up!
The brain needs time to process!
Taking a
break after
class /
learning
helps retain
the
information
just learned.
better results through better thinking
© Herrmann Global 2013
Exercise makes learners smarter.
better results through better thinking
© Herrmann Global 2013
© Herrmann Global 2013
Encourage movement or physical
activities, especially right before
demanding processing is required.
better results through better thinking
© Herrmann Global 2013
1. Know what the brain needs!
1. Integrate visuals, breaks and
physical activity and design with
sleep in mind to boost learning.
http://www.flickr.com/photos/cblue98/7254347346/
better results through better thinking
© Herrmann Global 2013
Your brain craves patterns and
searches for them endlessly.
Thomas Czerner 2001
2. Patterns matter!
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
CQQD TJMFS APF HFPF
better results through better thinking
© Herrmann Global 2013
better results through better thinking
red
yellow
green
blue
red
yellow
green
blue
red
© Herrmann Global 2013
red
yellow
green
blue
red
yellow
green
blue
red
© Herrmann Global 2013
The Monkey Business Illusion
better results through better thinking
© Herrmann Global 2013
The brain is subject to
“unintentional blindness”
better results through better thinking
© Herrmann Global 2013
Good news!
Learning changes learners brains.
better results through better thinking
© Herrmann Global 2013
Old dogs
can
learn
new
tricks.
better results through better thinking
© Herrmann Global 2013
2. Patterns matter!
Agility requires the
creation of NEW
patterns to break
the TRAP.
Create completely
new connections
using novelty.
better results through better thinking
© Herrmann Global 2013
Every brain is wired differently.
3. All learners are different.
To become agile, you need
to know how they learn as a
starting point.
better results through better thinking
© Herrmann Global 2013
I am the left brain.
I love the familiar. I
categorize. I am
accurate. Linear.
Analytical.
Practical. Always
in control. A master
of words and
language.
I calculate
equations and play
with numbers. I am
order. I am logic.
© Herrmann Global 2013
I am the right
brain. I am
creativity. A free
spirit. I am
passion. Yearning.
I am the sound of
laughter. Taste.
Movement.
Vivid colors.
I am boundless
imagination.
I sense.
I feel.
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
The Whole Brain® Thinking Model
A Metaphor:
logic
STATISTICS
A+B=C
7239886.65
377.225
better results through better thinking
%
© Herrmann Global 2013
The Whole Brain® Thinking Model
A
Upper Left
D
Upper Right
LOGICAL
HOLISTIC
ANALYTICAL
INTUITIVE
FACT-BASED
INTEGRATING
QUANTITATIVE
Lower Left
B
© Herrmann Global 2013
SYNTHESIZING
ORGANIZED
INTERPERSONAL
SEQUENTIAL
FEELING-BASED
PLANNED
KINESTHETIC
DETAILED
EMOTIONAL
Lower Right
C
HBDI® Profile- ALL access all four quadrants!
A
Upper Left
D
Upper Right
LOGICAL
HOLISTIC
ANALYTICAL
INTUITIVE
FACT-BASED
INTEGRATING
QUANTITATIVE
Lower Left
B
© Herrmann Global 2013
SYNTHESIZING
ORGANIZED
INTERPERSONAL
SEQUENTIAL
FEELING-BASED
PLANNED
KINESTHETIC
DETAILED
EMOTIONAL
Lower Right
C
SCIENTIFIC
TECHNICAL
ARTISTIC
RESEARCH
QUANTITATIVE
LEGAL
MULTI DOMINANT
MANAGERIAL
ADMINISTRATIVE
ENTREPRENEURIAL
DEVELOPMENTAL
EXPRESSIVE
FACILITATIVE
SERVICE
SOCIAL
SUPERVISORY
SUPPORTIVE
better results through better thinking
1
© Herrmann Global 2013
Preferred Learning Styles
Where are you?
A
Quantifying
Analyzing
Theorizing
Logically processing
D
Exploring
Discovering
Conceptualizing
Synthesizing
INTEREST
MOTIVATION
PASSION
Organizing
Sequencing
Evaluating
Practicing
B
better results through better thinking
Sharing
Internalizing
Moving & Feeling
Involving
3
C
© Herrmann Global 2013
Certain learning styles models impact effectiveness
and retention. Coffield Report (2004)
better results through better thinking
© Herrmann Global 2013
Think back to a class you hated…
Tooth Morphology 101
better results through better thinking
© Herrmann Global 2013
Case example: Tooth Morphology
A significant improvement
in students’:
• Retention
• Participation
• Attitude
GRADE INCREASE:
From 60-70% to 97%
better results through better thinking
© Herrmann Global 2013
AA
•Quantifying
•Analyzing
•Theorizing
•Logically processing
better results through better thinking
© Herrmann Global 2013
In God We Trust…
All Others Must Have
better results through better thinking
© Herrmann Global 2013
•Organizing
•Sequencing
•Evaluating
•Practicing
B
B
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
•Sharing
•Internalizing
•Moving & Feeling
•Involving
C
C
better results through better thinking
© Herrmann Global 2013
For the last time Crawford, our curriculum is
developmental & engaging, not ‘touchy-feely’.”
better results through better thinking
© Herrmann Global 2013
D
D
•Exploring
•Discovering
•Conceptualizing
•Synthesizing
better results through better thinking
© Herrmann Global 2013
WHAT
IS HE
DOING?
WHAT
WHAT
IS HE
IS HE DOING?
DOING?
© Herrmann Global 2013
WHAT
IS HE
DOING?
A
The Whole Brain® Teaching & Learning Model
D
Visual
Conceptual
Simultaneous
Experimental
Logical
Rational
Quantitative
Theoretical
Where are your learning designs?
Organized
Sequential
Procedural
Methodical
B
better results through better thinking
Emotional
Expressive
Interpersonal
Kinesthetic
4
C
© Herrmann Global 2013
Preferred Learning Styles
D
A
Quantifying
Analyzing
Theorizing
Logically processing
Where
INTEREST
areMOTIVATION
your learners?
Organizing
Sequencing
Evaluating
Practicing
B
better results through better thinking
Exploring
Discovering
Conceptualizing
Synthesizing
PASSION
3
Sharing
Internalizing
Moving & Feeling
Involving
C
© Herrmann Global 2013
A
Responding to the Expectations of the Learner
LEARNER EXPECTS
Fun and spontaneity
Playful, surprising approaches
Pictures, metaphors, overviews
Discovering of the content
Freedom to explore
Quick pace and variety in format
Opportunity to experiment
New ideas & concepts
LEARNER STRUGGLES WITH
Time management and deadlines
Administration and details
Lack of flexibility
© 2013 Herrmann Global
LEARNER EXPECTS
Precise, to the point, information
Theory & logical rationales
Proof of validity
Research references
Textbook reading
Quantifiable numbers, data sets, problems
Opportunity to ask challenging questions
Subject matters expertise
LEARNER STRUGGLES WITH
Expressing emotions
Lack of logic
Vague, imprecise concepts or ideas
© 2013 Herrmann Global
Responding to the Expectations of the Learner
D
B
better results through better thinking
Responding to the Expectations of the Learner
LEARNER EXPECTS
Group discussion & involvement
To share & express feelings/ideas
Kinesthetic, moving around
Hands on learning
Personal connection with teacher/group
Emotional involvement
A user-friendly learning experience
Use of all the senses
LEARNER STRUGGLES WITH
Too much data and analysis
Lack of personal feedback
Pure lecture, lack of participation
© 2013 Herrmann Global
Responding to the Expectations of the Learner
LEARNER EXPECTS
An organized consistent approach
Staying on track, on time
Complete subject chunks
A beginning, middle and end
Opportunity to practice & evaluate
Practical applications
Examples
Clear instructions/expectations
LEARNER STRUGGLES WITH
Risk
Ambiguity
Unclear expectations/directions
© 2013 Herrmann Global
Honor Learner Expectations
C
© Herrmann Global 2013
Every brain is wired differently.
3. Plan for style difference and know
your learners! There are implications for
you as a designer, trainer, educator.
better results through better thinking
© Herrmann Global 2013
Engagement is the Name of the Game
4. Context matters!
5. The digital brain is changing the way we learn.
6. Go social.
7. Emotions and stress impact agility and learning.
better results through better thinking
© Herrmann Global 2013
4. Context matters!
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann International 2012
better results through better thinking
© Herrmann Global 2013
Be wary of assumptions…
better results through better thinking
© Herrmann Global 2013
5. The digital
brain is changing
the way we learn.
Engagement is
more critical than
EVER… Learners
get easily bored,
distracted and
are stressed out.
better results through better thinking
© Herrmann Global 2013
Digital Natives vs. Digital Immigrants
Digital
Native Learners
Info…………
Sources…..
Processing.
Like………..
Text………..
Access……
Enjoys……..
Teaching…..
Gratification.
Approach….
•
•
•
•
•
•
•
•
•
•
better results through better thinking
Digital
“Immigrant” Trainers
Quick simultaneous vs. Controlled, structure
Multiple
vs. Fewer
Parallel
vs. One at a time
Multitasking
vs. Focus
Pics, sound, video vs. Text first, others last
Random hyperlinks vs. Logical and linear
Interaction w/others vs. Individual
Just in time
vs. Just in case
Instant
vs. Deferred
Relevant, instantly vs. Follows curriculum,
useful and fun
“serious business”
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
Partial
Attention
Task Switching:
• 50% longer to
accomplish
the task
• 50% more errors
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
MULTI-TASKING
Is here to stay!
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
5. The digital brain is changing the way we learnchange it up every…
10 Minutes
8 Minutes
4 Minutes (online)!
better results through better thinking
© Herrmann Global 2013
We are wired to be social.
Stick out
your
tongues
Mirror neurons
5. So go social.
better results through better thinking
© Herrmann Global 2013
How many of you use social learning?
5. Integrate social learning &
social interaction,
online
collaboration,
mentoring,
buddy/pairs,
group work
etc.
Jane Hart www.c4lpt.co.uk
better results through better thinking
© Herrmann Global 2013
6. Emotions and stress impact agility and
learning.
better results through better thinking
© Herrmann Global 2013
Sydney Bridge Climb
better results through better thinking
© Herrmann Global 2013
Too Much Stress Alters Neuron Growth
Stressed
Sousa, N., et al.2000
Healthy
better results through better thinking
© Herrmann Global 2013
Too Much Stress Alters Neuron Growth
Stressed
Sousa, N., et al.2000
Healthy
better results through better thinking
© Herrmann Global 2013
Stress is not ALL bad….
Best Performance
Performance
High
Optimum
Stress
Low
Low
Bored
better results through better thinking
Pressure
Calm
Focused Tired
High
Anxious
© Herrmann Global 2013
Engage Emotions Positively for
Better Learning
1) Expression
2) Physical, hands-on, kinesthetic activities
3) High stakes, complex activities
4) Novelty
5) Interaction with others
4)
better results through better thinking
Teaching with the Brain in Mind
Novelty Eric Jensen
© Herrmann Global 2013
Engagement is the Name of the Game
4. Context matters! Always cover it FIRST!
5. The digital brain is changing learning-Change it
up every 4-8 minutes.
6. Go social. Use the new tools in a blend.
7. Emotions and stress impact agility and learning.
Use positive stress and emotions for enhanced
learning.
better results through better thinking
© Herrmann Global 2013
Be Agile
8. Become “bilingual.”
9. Strengthen the agility of your team.
better results through better thinking
© Herrmann Global 2013
8. Become “bilingual”!
better results through better thinking
"The bilingual brain
reflects humans'
abilities for flexible
thinking.”
© Herrmann Global 2013
A
B
C
D
Morning Walk and
Talk
Getting an ROI® on your ROI Process: An
Intro to the Human Capital Analytics…
The Secrets of Facilitation
Making the Best of your LMS: Best
Practices for Implementation
Developing Creative Global Leaders
better results through better thinking
© Herrmann Global 2013
Communication
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
Whole Brain® Communication
A
B
Critical analysis
Facts - No fluff
Technical accuracy
Goals and objectives
Well articulated ideas
Data - Fact based charts
Brief, clear, precise info
Detail time-action plan
Thorough w/references
Rules and procedures
Step by step - Concise
In writing in advance
Contingency plans
No digressing
better results through better thinking
Minimal details
Freedom to explore
Metaphors - Visuals
Overview - Big picture
New, fun, imaginative
Conceptual framework
Aligns w/ long term strategy
Open, informal discussion
Expressive body & voice
Intros and conversation
Knows effect on others
Know how people feel
Hear & understand all
No hidden agendas
D
C
2
© Herrmann Global 2013
Apply, Apply,
Apply
10. Use a Whole
Brain® approach
to design and
delivery for
greater agility
(you, your
learners, your
team.)
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
It’s not what is taught
We typically design
that
matters,
learning experiences
that
reflect our own thinking
&
it is what
is caught
learning preferences!
by the learner.
Louis Phillips
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
Whole Brain® Locator Map for Blended Learning Content
and Activities
Technical gaming
A
D
Visuals, graphics
Case Studies
Color
Web Research
Spreadsheets
GPS
Graphic devices
Open ended questions
Calculators
Icons, Graphic User Interface
Quantitative Analysis
Charts
RSS
Metaphors
Photos
Scavenger hunts
Animation
Bulleted text
Discovery activities
Modeling
Wikis
EPSS (Electronic Performance
Second Life/Virtual reality
Virtual Tours
Support System)
Wizards
Portfolios
Apps
Whiteboard Video
Articles, E-reading
Virtual Class
FAQ
Games
Avatars
Portals Simulations
Evaluation Course Maps
Yammer Brainstorming
Pre & Post tests
YouTube
Multimedia
Assessments
Voice-over
Timelines
Tutorial
Online Mentoring Pintrest
Voice chat
Dictionaries
Role-play
Podcasts
Outlines
Bookmarks
Discussion Forums/Groups
Tests
Polls
Read Me
Checklists
E-Chat/ Backchanneling
Task Oriented Reference
Blogs, weblogs
Music
Practice
Surveys
Feedback Collaborative learning
Concrete Examples
Listserv Online cohort/community
Quizzes (True/false,
multiple choice)
Stories
Online Journal
Databases
Self-paced
Asynchronous
B
better results through better thinking
Portals, Web sites
Real-time
Live
Synchronous
Critical Analysis
C
© Herrmann Global 2013
Instructional Strategies For Improved Learning Design
A
B
D
Facts, mini lectures
Web based research and fact finding
Databases, spreadsheets
Research findings
Higher order reasoning
Critical thinking
References, readings
Case studies
Use of experts
Applied logic
Metacognition (thinking about thinking)
Theories
Technical approaches
EPSS (Electronic Performance Support Systems)
Brainstorming, idea generation
Discovery learning
Metaphors
Active imagination
Creativity, invention
Illustrations, pictures, photos
Simulations, games, apps
Mind mapping
Synthesis
Holistic exercises
Storyboarding
Visualization, mental pictures
Simulation, modeling
Pre & post tests
Quizzes
Practice
Checklists, timelines, outlines
Sequenced learning
Procedures, processes
Organization, summaries
Who, what, why, when, where
Exercises with steps
Structured problem solving
Clear examples, case studies
References, dictionaries
Tutorials, FAQ
Cooperative & team learning
Group discussions, forums, Blogs
Social : Chat, IM-ing, Twitter etc
Role playing
Drama
Expression (verbal and body language)
Sharing personal experiences
Listening and sharing ideas
Storytelling, blog writing
Auditory, musical & rhythm
Physical, kinesthetic activities
Interviews
Community/Cohort interaction
better results through better thinking
C
© Herrmann Global 2013
Check
off items you find
DesignIT
challenging to use or
do not use frequently:
better results through better thinking
© Herrmann Global 2013
Logical
Rational
Quantitative
Theoretical
Fact Base Lectures
Research Findings
Traditional research
Critical evaluation
Textbook, Readings
Analyzing case studies
Use of experts
Apply logic
Theories
Analytical thinking
Quantitative research
Purpose
Terminology defined
Spread sheets
Challenging problems to solve
Concrete information /
presentations
Expert sources / citations
Clear objectives
Mental imagery
Discovery activities
Learner choices / freedom
Big picture overviews
Brainstorming concepts
Metaphors and
visual illustration
Vagueness
Expressing
emotions
Imprecise
concepts or ideas
Lack of logic
Holistic exercises (big picture)
Mind mapping
Synthesis
Brainstorming
Mental pictures
Metaphors
Active imagination
Creativity
Illustrations / pictures
Predicting
Painting / drawing / designs
Playing games
Visual
Conceptual
Simultaneous
Experimental
Overly strictness
Time
management
Lack of flexibility
Too much detail
Analyzing
Theorizing
Quantifying
Logic processing
What
Exploring
Discovering
Conceptualizing
Synthesizing
Motivates
Me?
Organizing
Sequencing
Practicing
Taking risks
Unclear
concepts
and
instructions
Skill practice
Ambiguity
Well structured activities
Detailed agendas / outlines
Clear instructions /
expectations
Practical concrete examples
Step-by-step processes
Repetition and review
Outlining
Checklists
Worksheets
Number sequences
Policies
Procedures
Organization
Summaries
Detail on who, what, where, when
Exercise with steps
Problem solving with steps
Organized
Sequential
Procedural
Methodical
better results through better thinking
Sharing
Internalizing
Moving & feeling
Involving
Too much
data and
analysis
Lack of
interaction
Lack of time
for
relationships
Group /team projects
Hands-on activities
Small group discussion
Icebreakers / music
Sharing of personal reactions
Human interest stories / narratives
Physical activities
Group discussions
Qualitative research
Role playing
Drama/mime
Body language
Sharing personal experiences
Listening and sharing ideas
Storytelling
Musical and rhythm
Interviews
Physical activities
Cooperative learning
Reflection
Intra-reflexion
Emotional
Expressive
Interpersonal
Kinesthetic
© Herrmann Global 2013
A









Analysis of learning needs
Facts about participants
Appropriate use of numbers
Verbal, articulate delivery
available
Factual accuracy of content
Logical format and flow
Objective and clear language
Relevant content, data
Technology Platform(s) tested
D









Design integration
Humor
Overall design elements
Evocative language content
Metaphoric content
Visual content: graphics, photos
Design Gestalt (Overview)
Video content
Simulation/creative activity
integration









Learner preference assessment
Auditory content, Musical input
Breaks and free-time planning
Emotional content of material
Kinesthetic and tactile considerations
Provision for interaction/involvement
Learner comfort and ease of access
Pairings, groupings for activities
Communication with learners/trainers
®
Brain
Whole
Design Preparation
Checklist:
 Delivery logistics verification
 Timing verified
 Equipment requirements: trainer,
learner
 Organization of learning materials
 Production of materials
 Program administration
 Sequencing of learning points
 Online/Site arrangements
B  Pre and post surveys/ evaluations
better results through better thinking
C
© Herrmann Global 2013
Safety Is A Whole
Brain® State Of
Mind
A
B
better results through better thinking
D
WHAT
FOR?
WHAT
IF?
HOW?
WHO?
C
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Product Design Process and Alignment
Design process went from 24 to 14 months.
Most Whole Brained game=most popular.
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
Agility Provides Improved ROI: Return On Intelligence®
A
1. WHAT goals
and business
outcomes are you
focused on (list all
that apply)?
Focus on
2. WHY is this
relevant for the
strategic needs
of the
organization ?
Purpose
D
Focus on
Possibilities
What will you do as a result of todays session?
Focus on
Process
B
4. HOW, WHEN
and what
resources do you
need to develop a
plan to execute
and measure your
outcomes?
better results through better thinking
3. WHO is/are
your
customer(s)?
Who will you
need to engage,
support and ask
for help?
Focus on
People
C
© Herrmann Global 2013
•Volatility
•Versatility
•Uncertainty
•Understanding
•Complexity
•Clarity
•Ambiguity
•Agility
better results through better thinking
© Herrmann Global 2013
Team Building Philosophy
“I use not
only all the
brains I have,
but all I can
borrow.”
Woodrow Wilson
better results through better thinking
© Herrmann Global 2013
better results through better thinking
© Herrmann Global 2013
For a copy of the handout, articles and resources:
This session is
repeated
Wednesday at
1:15pm
Ballroom D3
W314
Go To:
http://go.herrmannsolutions.com/astd2013agilitysession
or write to info@hbdi.com
FOR THE ONLINE AGILITY ASSESSMENT
PROVIDE ME A CARD or visit
better results through better thinking
Booth 709
© Herrmann Global 2013
Your Feedback Counts!
Your feedback helps ASTD continue to provide
top-notch educational programs that help you
stay on top of a changing profession.
Evaluation forms for this session are available
NOW via the mobile app and at the following
link: www.astdconference.org.
better results through better thinking
© Herrmann Global 2013