TOMORROW'S MIND TODAY
10
TAN SRI MOHO. SIDEK HASSAN
Chief Secretary to the Government
CAN OUR PUBLIC SERVICE STILL DELIVER?
18
TAN SRI ABU BAKAR ABDULLAH
Director-General of Public Service Malaysia
INNOVATIVE SUKUK OFFERING
24
TAN SRI OR. WAN ABDUL AZIZ WAN ABDULLAH
Secretary-General of Treasury, Finance Ministry
THE ART OF ENGAGEMENT
28
TAN SRI MAHMOOD ADAM
Secretary-General of Home Ministry
ENTERTAINING PUBLIC COMPLAINS
34
DATO' OR. TAM WENG WAH
Director-General of Public Complaints Bureau
IN SEARCH OF THE RIGHT FDls
40
DATO' OR. REBECCA FATIMA STA MARIA
Secretary-General of International Trade and Industry Ministry
INSPIRING PEOPLE WITH PURPOSE
44
TAN SRI MOHD. SIDEK HASSAN
Chief Secretary to the Government
FASTER LAND MANAGEMENT
52
DATO' ZOAL AZHA YUSOF
Secretary-General of Natural Resources and Environment Ministry
STRIVING TO BE THE BEST
DATUK AB. RAHIM MO. NOR
Secretary-General of Higher Education Ministry
56
10
SERVING AS THE 'MEN IN BLUE'
62
TAN SRI ISMAIL OMAR
Inspector-General of Police
18
USING ALL MEDIUMS
68
DATO' SRI KAMARUDDIN SIARAF
Secretary-General of Information,
Communications and Culture Ministry
:24
AElB'S TOP PRIORITY IS RADIATION AND NUCLEAR SAFETY
RAJA DATO' ABDUL AZIZ RAJA ADNAN
Director-General of Malaysian Atomic Energy Licensing Board (AELB)
28
INNOVATION NATION: WHAT EXACTLY WORKS?
DATO' MADINAH BINTI MOHAMAD
Secretary-General of Science, Technology and Innovation Ministry
34
RAISING KL'S COMPETITIVENESS
DATO' AHMAD PHESAL TAUB
Secretary-General of Federal Territories and Urban Wellbeing ~iniftv.':'i..
40
TRUE BLUE TOURISM AMBITIONS
DATO' DR. ONG HONG PENG
Secretary-General of Tourism Ministry
BUSINESS IS GOOD, BUT NOT YET GREAT
DATUK NICHOLAS S. ZEFFERYS
PEMUDAH
,2
A SAFE RAKYAT AND ECONOMY
DATO' SRI DR. ISMAIL AHMAD
Secretary-General of Defence Ministry
74
DATUK SRI DR. HASAN ABDUL RAHMAN
Ketua Pengarah Kesihatan
PRIVATE SECTOR ALSO NEEDS TO BUCK UP
118
DATO' PARDIP KUMAR KUKREJA
PEMUDAH
PEMUDAH: CATALYST TO BRING ABOUT CHANGE
122
TAN SRI YONG POH KON
PEMUDAH
WAGE-ING 'WAR' FOR BETTER SALARIES
128
DATO' SERI ZAINAL RAHIM SEMAN
Secretary-General of Human Resources Ministry
JOINT EFFORT VITAL FOR DEVELOPMENT
132
DATUK SHUKRY MOHD SALLEH
Director-General ICU
138
IN GOLF LIES OUR END
TAN SRI MOHD. SIDEK HASSAN
Chief Secretary to the Government
WE MUST THINK LEAN AND MEAN
144
DATO' AZMAN SHAH DATO' SERI HARUN
PEMUDAH
TtME TO STOP
TA~ING
WATER FOR GRANTED
148
DATUK LOO TOOK GEE
Secretary-General of Energy, Green Technology and Water Ministry
A 'WANDER-FUL' SERVICE FOR TRAVELLERS
152
TAN SRI MOHD RADZI ABDUL RAHMAN
Secretary-General of Foreign Affairs Ministry
A SUCCESSFUL PUBLIC-PRIVATE SECTOR PARTNERSHIP
TAN SRI YONG POH KON
PEMUDAH
158