2015.07.26 暑期第二次小考
組別：
姓名：
管理學課堂小考(二)
範圍：課本 ch1.3.3~2.2.1
成績：
一、Multiple choice(20%)
1. In ______ cultures, people are discouraged from expressing their dissatisfacation
verbally or directly, but they tend to communicate using covert clues
(A) low-context
(B) fast-context
(C) no-context
(D) high-context
2. Which of the following statements does not describe a characteristic of an
organization's external environment?
(A) It includes everything outside of the organization that might potentially affect
it.
(B) It includes specific, identifiable organization and factors of interest to the
organization.
(C) The boundary between the organization and its environment is quite specific
and clearly defined.
(D) It contains some nonspecific dimensions and forces that can affect
organization activities.
3. IBM, Acer, and HP-Compaq were vying for dominance in the computer industry.
This is an example of which of the following?
(A) task/legal political
(B) general/competitor
(C) task/technological
(D) task/competitor
4. The current dominant assumption in management theory suggests _________?
(A) that both the symbolic and omnipotent views are obsolete.
(B) a balanced view of managers as symbolic and omnipotent.
(C) an emphasis on the view that managers are symbolic.
(D) an emphasis on the view that managers are omnipotent.
5. Secondary stakeholders are important to companies because ___________?
(A) they can affect public perceptions and opinions.
(B) the company is endangered by a termination of their relationship.
(C) they have the direct power to control management decisions.
(D) they depend on them for long-time survival.
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6. Frank Gilbreth felt that equated with __________.
(A) one best way to do work.
(B) scientific management.
(C) procedures and policies.
(D) leadership flows from the top down.
【104 中山企研】
7. A clothing retailer has been striving to reduce the costs of its inventory, but many of
its customers are switching to competitors because they do not want to wait for the
retailer to order the items. This retailer is experiencing
(A) customer satisfaction.
(B) production concerns.
(C) Stock-out costs.
(D) holding costs.
【104 中山企研】
8. “Chaebol” is a __________form of busness conglomerate.
(A) German
(B) Korean
(C) Japanese
(D) Italy
【Robbins】
9. The first step of managing external stakeholder relationship to indentify who the
stakeholder are . The second step is to ______________
(A) Determine what particular interests or concerns these stakeholders might have.
(B) Determine what specific approach they should use to manage the stakeholder
relationship
(C) Determine what the court might do when stakeholder files a claim against the
organization.
(D) Determine how many stakeholders there are in each stakeholder group
10. The impact of the aging workforce is an example of what general environment
factor for the movie industry?
(A) economics
(B) technological
(C) social
(D) demographic
11. The belief that business leaders should not direct social policy because there is no
direct line of social accountability to the public is known as what argument
against a firm being socially responsible？
(A) costs
(B) dilution of purpose
(C) too much power
(D) lack of accountability
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12.What is the crucial decision an organization must undertake in order to maintain a
high level of responsiveness within an organization？
(A) how to involve the maximum number of employees in the social responsibility
process.
(B) how to pursue social responsibility.
(C) which social responsibility to pursue
(D) both B and C.
13. According to the science of management, management tasks should be
approached in all of following ways EXCEPT
(A) rational
(B) logical
(C) intuitive
(D) objective
14. Which of following phrases is most associated with scientific management?
(A) Quality control
(B) one best way
(C) management relations
(D) supply and demand
15. All of these are a part of an organization's task EXCEPT
(A) Customers.
(B) Labor markets.
(C) Competitors.
(D) Employers.
【104 台大商研】
16. Social audits, whistle blowing and responsibility advocacy groups can helps
managers improve a company’s__________.
(A) social responsiveness
(B) norms
(C) code of ethics
(D) moral minimum
17. Which of argument for social responsibility puts forth the belief that an imbalance
between the large amounts of power held by firms and their responsibility is
harmful to public good?
_________.
(A) public image
(B) public expectation
(C) ethical obligation
(D) Balance of power and responsibility
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18.Who is considered "the first lady of management"？
(A) Mary Parker Follett
(B) Lillian Gilbreth
(C) Carly Fiorona
(D) Anne Adams
【104 台大商研】
19. The_______ view of management is consistent with the stereotypical picture of
the take-charge executive who can overcome any obstacle in carrying out the
organization’s objectives.
(A) omnipotent
(B) symbolic
(C) systems.
(D) Functional
20.The profit-maximizing view of a company’s economic responsibility is advocated
by_________
(A) Frederick Taylor
(B) Milton Friedman
(C) Chester Barnard
(D) Adam Smith
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