PAKISTAN UAN: 111-IBM-IBM, Website: www.ibm.com/pk, e-mail: ibm_pakistan@pk.ibm.com CUSTOMER NEWSLETTER - Issue#3 2006 SPOT LIGHT Thank you Mr. Customer ... We Value Our Partnership We are dedicated to helping our customers pursue new market opportunities and become more productive through the end-to-end transformation of their business models and the innovative application of e-business technology and solutions. KASB Bank Signs Agreement for MiSys Core Banking System KASB Bank is part of one of the largest financial services groups in Pakistan with leading positions in equity and debt market and making strong headways in consumer banking and asset management. KASB Bank through it's network of 35 branches across Pakistan delivers a comprehensive range of banking services. First half of the year is over and results have shown year on year growth in Business Consulting, Services, Software and IBM Hardware. I would like to thank you 'Our Customer' for your business. Our second half priorities are clear - to help our clients drive productivity, become globally integrated and grow their businesses in innovative ways. We have expanded our operations in Islamabad and Lahore. The Business Partners network is strengthened via certifications, and new Business Partners joining our family. We also had a series of experts visiting Pakistan from Europe and Middle East to run events, seminars, and company sessions. Looking forward to your continued business. Humayun Bashir Picture shows (L to R): Muneer Kamal, President & CEO, KASB Bank, & Humayun Bashir, Country General Manager, IBM Pakistan, signing the agreement Country General Manager E-readiness 2006 Report IBM and Economist Intelligence Unit (EIU) have published the annual e-readiness report, a collection of factors that indicate how amenable a market is to Internet- To cater to the already increasing business and for future growth, KASB Bank decided to upgrade their core banking application. After intensive evaluation, KASB Bank decided for Misys banking application provided by IBM. The bank decided on Misys because of its overall lower cost of ownership, comprehensive functionalities and the wide availability of local resources to implement and support the application. Misys is one of the leading global core banking application providers in the country. based opportunities. The ranking allows governments to gauge the success of their technology initiatives against those of other countries. You can download the report at: ibm.com/services/us/index.wss/ibvstudy/bcs/a1025006 IBM Ranked #1 in Application Integration Middleware Based on Total Software Revenue Gartner, Inc. has positioned IBM as the number one application integration and middleware vendor based on total software revenue in 2005. Gartner data shows IBM as the leading vendor across all key middleware areas including transaction processing monitors, integration suites, portals and message-oriented middleware with more than 37 percent market share. Highlights from Gartner include: IBM was ranked as the leading vendor for integration suites, message oriented middleware, portal software and transaction process monitoring. IBM is the fastest growing major vendor in the application server market. For the total application integration and middleware market, IBM had twice as much market share as its closest competitor. Gartner's Market Share Report analyzes the total software revenues of software vendors in the application integration middleware and portal marketplace. The banking modules that will be implemented include equation core banking, retail banking, trade finance, treasury, branch automation and MIS reporting. IBM business partner, Si3 will be the implementation partner for the application. The Misys application runs on the state of the art, IBM iSeries server using DB2 database. MCB selects IBM Unix servers for ATM and credit cards applications MCB Bank is one of the leading banks operating in Pakistan. MCB has taken major initiatives in consumer banking and as part of it's aggressive growth plans, MCB bank is implementing a new ATM and credit cards solution. Considering the bank's huge customer base and the expected workload, MCB had to select hardware which would provide the required resilience, uptime and scalability. Also, MCB assigned very high weightage to comprehensive local support due to the mission- critical nature of the project. After thorough evaluation, MCB chose IBM Unix servers, System p servers, for the new applications. MCB is already using IBM System p servers and storage for their core banking application from System Access. continued inside in “Customer News” section... UAN: 111-IBM-IBM, Website: www.ibm.com/pk, e-mail: ibm_pakistan@pk.ibm.com PRODUCTS & SERVICES ANNOUNCEMENTS IBM Transforms Database Market with Introduction of DB2 Viper Marks the Database Industry's Largest Technology Leap in Decades IBM delivers lotus notes for linux pcs, first leading collaboration environment for the linux desktop Competitive Program Offers IBM Business Partners and Developers up to $20,000 for Lotus Notes on Linux Desktop Migrations IBM has unleashed the next-generation DB2 9 data server –"Viper", delivering the most significant database technology enhancements in over two decades. DB2 9 marks the culmination of a five-year IBM development project that transformed traditional, static database technology into an interactive, vibrant data server that enables clients to improve their ability to manage all types of information, such as documents, audio and video files, images, Web pages, and digitally signed XML transactions. IBM's new data server provides an industry-first seamless and simultaneous information flow of XML and relational data, regardless of format, platform or location. More than 750 software developers working out of eight countries contributed to the creation of Viper, which was designed and tuned to be the preferred information engine for SOA environments. DB2 9 includes a trio of significant advancements, including patented "pureXML" technology, breakthrough "Venom" storage compression and enhanced autonomic data management capabilities. This combination of industry-first features, along with new security and disaster recovery enhancements, is expected to speed information queries and provide clients with unconstrained information access. The new version of DB2 also enables access to data stored on conventional Oracle and MySQL databases -- a feature unavailable from those vendors. For more information, visit: ibm.com/db2/viper IBM Toolkit To Integrate PHP Into Service Oriented Architectures IDC Report: IBM Achieves Fastest Growth Among Top Storage Software Vendors Research Firm Reports IBM Delivered 41 Percent YearOver-Year Revenue Growth Worldwide in First Quarter At the IBM SOA Executive Summit here attended by hundreds of clients, IBM announced a simple way for customers to use PHP technology to develop and execute applications in a service oriented architecture (SOA) using IBM’s open source-based application server, WebSphere Application Server (WAS) Community Edition. IBM's new PHP Integration Kit for WAS Community Edition will enable programmers to leverage the advantages of both PHP and Java, providing greater flexibility in deploying dynamic applications, building web front-ends and creating development projects within organizations. PHP, the popular, open source programming language that converts computer code into dynamic Web pages that users can interact with, is a key Web 2.0 technology that complements Java. By making it easier to incorporate industry-standard Web 2.0 technologies such as PHP into SOA environments, customers can better align their IT systems to support specific business goals. For example, a corporate developer could use the PHP Integration Kit to create a web site for employees that dynamically updates corporate information from a variety of worldwide applications that are united by an SOA solution. IBM WebSphere Application Server Community Edition, based on IBM's May 2005 acquisition of Gluecode, Inc., is a lightweight J2EE application server available free of charge. Built on Apache Geronimo technology, it harnesses the latest innovations from the open-source community to deliver a flexible foundation for developing and deploying Java applications. Technical support is offered through an annual subscription. For additional information on Service Oriented Architecture, For more information please visit: ibm.com/soa According to the new IDC report, IBM grew 41 percent and is the only vendor among the top three to increase its revenue share, resulting in a year-over-year rise in market share of nearly three points. Among all the vendors measured by IDC, IBM showed the top growth rate and the largest share points increase in the Data Protection and Recovery functional market, which includes IBM Tivoli Storage Manager. IBM has also introduced a new version of its storage virtualization software, as part of its Virtualization Engine portfolio that includes the ability for customers to virtualize their infrastructures over longer distances and at lower costs. IBM has achieved the strongest growth among the top storage software vendors, according to IDC, further extends its momentum in the marketplace. IBM also recently announced that according to IDC, it outpaced the overall external disk storage systems marketplace with double digit growth for the fifth consecutive quarter, surpassing EMC, HP and Hitachi in year-over-year worldwide revenue growth for the first quarter of 2006. For more information, please visit ibm.com/storage IBM Unveils New System x and BladeCenter Systems Featuring Energy Efficient Performance New Systems Enable Up to 163% Better Performance Per Watt IBM has introduced a new IBM BladeCenter blade and System x servers and workstations geared to help reduce power and cooling costs while delivering substantial performance gains over earlier technology. The new systems enable up to 90% better application performance, and up to 163% better performance per watt today. The systems are designed and optimized to support more advanced computing with future quad core CPU models. The new IBM BladeCenter HS21 is a high-density modular blade server designed to support the entire family of BladeCenter chassis. The ultra-slim and powerful blade IBM has announced the availability of IBM Lotus® Notes® on Linux®, the industry's first business-grade collaboration software to support Linux on the desktop. Lotus Notes on Linux now provides millions of Lotus Notes users worldwide with software that enables an open desktop alternative to proprietary desktop operating systems. The openness and flexibility of the Linux desktop combined with widespread availability of server software running on Linux has increased demand for tested and market-proven, desktop applications such as Lotus Notes. With this new release, IBM is delivering businessgrade e-mail and group scheduling on Linux, as well as the opportunity for customers to take the thousands of high-value Notes applications and run them a Linux desktop for the first time. Combined with server support for Intel and mainframe Linux, IBM now offers end-toend support for Linux on the Lotus Notes® and Domino® 7 collaboration platform. According to a recent Evans Data Corporation survey of 400 developers who have worked or are currently working with Open Source software, Linux is expected to surpass Windows as the primary operating system for developing applications. Linux is easy to install and configure on the desktop and will help Lotus Notes users integrate a wide array of software applications that are available for no charge or at a low cost from a variety of Business Partners and independent software vendors (ISVs). IBM Lotus Notes on Linux is also a significant development for the small to medium business (SMB) community. Since many SMBs and start-ups have the opportunity to start fresh without incumbent infrastructures in place, the Linux environment is a particularly appealing option from a flexibility and cost standpoint. In addition, Lotus Notes applications are available to solve a wide range of business challenges, from help desk operation to business process workflow. The ability to run Lotus Notes on Linux provides SMBs with an enterprise-level collaboration environment that can scale to fit their needs. design allows users to double their performance using their current BladeCenter infrastructure. The System x servers and workstations introduced today are based on the next generation of IBM's Xtended Design Architecture, providing high performance, availability, manageability and flexibility advances on top of industry standard components. System x3650, using IBM Java 2 5.0 Runtime Environment, delivered a leadership 2-processor score which evaluates the performance of servers running typical Java business applications. IBM PowerExecutive, the first solution on the market that provides customers with the intelligence needed to effectively manage power consumption in the datacenter, is also available across the line of blades and servers introduced today, free of charge and available by download for customers. UAN: 111-IBM-IBM, Website: www.ibm.com/pk, e-mail: ibm_pakistan@pk.ibm.com CUSTOMER NEWS ICI Adopts IBM System x with Tape Library IBM SOFTWARE WINS Pakistan Telecommunication Authority (PTA) is an autonomous body working with Ministry of Information Technology to regulate the establishment, operation and maintenance of telecommunication systems and provision of telecommunication services in Pakistan. PTA signed an agreement with IBM Business Partner LMK Resources to automate their internal communications and movement of files on the grounds of e-government initiative by Electronic Government Directorate. The Solution which is now fully deployed and in use is built on Top of Lotus Notes and Domino Messaging and Collaboration technologies. The automation of internal communication and movement of files has allowed PTA to replace the paper files with digital processes & work flows. This state-of-the-art solution is helping PTA in tracking, managing, moving and achieving digital files virtually within no time. IBM has won the Federal Government of Pakistan eGovernment Portal bid with its market leading WebSphere Portal Server Extend Edition solution, an advanced solution for a Service Oriented eGovernment Architecture. This solution is based on WebSphere Application Server Network Deployment, DB2 Universal Database Enterprise Server Edition, Workplace Web Content Management, Lotus Instant Messaging & Web Conferencing, Lotus Team Workplace, DB2 Content Manager, Rational Application Developer, WebSphere Translation Server, WebSphere Personalization, WebSphere Enterprise Service Bus, WebSphere Process Server, Tivoli Directory Server, Employee Whitepages and Lotus Extended Search. The solution also includes office productivity components for word processing, spreadsheet and presentation capabilities. IBM WebSphere Portal, a comprehensive portal offerings for successful business-to-employee (B2E), businessto-business (B2B) and business-to-consumer (B2C) portals, is a key part of the IBM Workplace strategy, allows people to interact with the on demand world in a personalized way. By providing industry-leading portal solutions for your on demand business, IBM helps you improve employee productivity, cut costs and strengthen relationships with your customers and trading partners. IBM leads the worldwide revenue market share for portals, application servers, content management, relational databases and collaboration, as well as application development tools with its WebSphere, Lotus, DB2 and Rational software brands according to Gartner Dataquest. Mega & Forbes Upgrades its IT Setup with IBM System i5 520 AGP Modernizes its Infrastructure with IBM xSeries Mega & Forbes is one of Pakistan's largest business conglomerates having strong presence in several business areas notably shipping and logistics. Mega & Forbes has created a special niche for itself in the service industry with a strong commitment to customer quality standard through uncompromising efficiency in all facets of its service operations. To improve services by product innovation and enhanced service levels, Mega & Forbes is implementing an aggressive plan to upgrade its IT infrastructure by acquiring two leading edge IBM System i5 520 servers. These servers will be used to improve availability and productivity of the various business applications among them invoicing, sales, accounting etc. This is expected to positively impact customer response time as well as enhance business results. IBM Business Partner Inbox has delivered the solution. The System i5 family is highly secure and virus resistant. It supports proven, industry-specific solutions from IBM Business Partners with innovative IBM technology and the capability to run all popular operating systems and application environments on one system. AGP is one of the largest pharmaceutical companies in Pakistan, providing a broad range of pharmaceutical services. Presently, the multifarious pharmaceutical operations of AGP include sourcing and import of raw materials, finished pharmaceuticals and healthcare products, repackaging, manufacturing, marketing, export and direct-to-pharmacy distribution. For more information, visit: ibm.com/systems/i For more information, visit: ibm.com/systems/x AGP has acquired IBM eServer xSeries 346 with IBM DS4700 to enhance and modernize its infrastructure. AGP made IBM its choice for its products’ reliability and scalability. Inbox, IBM Business Partner deployed the solution to AGP. The IBM eServer® xSeries® 346 delivers mission-critical performance and reliability for data-dense environments. New support for dual-core Intel Xeon Processors helps provide investment protection, outstanding performance and reliability. The DS4700 Express is designed to expand from workgroup to enterprise-wide capability with the attachment of six DS4000 EXP810 disk enclosures. MCB selects IBM Unix servers for ATM and credit cards applications (continued from cover page) The System p servers give the customer the choice of Linux or AIX for the operating system. IBM Business Partner, Si3 closed the System p servers deal at MCB Bank. ICI Pakistan Limited is a subsidiary of ICI Plc, UK, operating since the year 1952 in Pakistan. Today ICI Pakistan’s five businesses, Polyester, Soda Ash, Paints, Chemicals and Life Sciences manufacture and sell a range of industrial and consumer products. ICI Pakistan has a proud history of sustained investments in the Pakistan economy in basic manufacture and as a good corporate citizen, the company continues with its policy to serve the community it operates in. Keeping this in mind, ICI has adopted IBM xSeries 366 Dual with Tape Library facility to run the SAP application. ICI selected IBM for its advanced technology and post-sales services. Inbox, IBM Business Partner provided this setup to ICI. Bank Alfalah Selects IBM BladeCenter for Their Banking Needs Bank Alfalah is one of the premier banks in Pakistan operating since 1997. Business growth imposed commensurate pressure when the operating number of servers became inadequate to handle the growing business needs. To overcome this problem, Bank Alfalah made IBM BladeCenter its choice for its price compatibility and the ability to run Intel and Risc based servers in the same server box. Bank Alfalah is now running the BladeCenter with full satisfaction level and both AIX & Windows based applications on the same server. More server applications can also be added if required in the same server box. InfoTech, IBM Business Partner closed this major deal with IBM. Liaquat National Hospital Continues to Rely on IBM System i5 The IOP server team worked at this account to convince Liaquat National Hospital management to continue with the IBM i5 Server for their patient record monitoring system and closed the deal for IBM System i5 Model 520. Since availability and fast response are critical to delivering prompt service to patients, the System i5 with its capabilities of reliability and speed will allow Liaquat National Hospital to deliver its service level without any compromise. Bank of Tokyo-Mitsubishi Boosts Performance with IBM i5 520 Bank of Tokyo-Mitsubishi, the vibrant and renowned Japanese bank in Pakistan has acquired IBM System i5 520 to replace their current servers. The new System i5 server will help the bank meet existing requirements as well as new reporting requirements more effectively. IBM Business Partner, Inbox closed the sale. Maersk Line Acquires New IBM BladeCenter Maersk Line (formerly Maersk Sealand), one of the leading liner shipping companies in the world, serving customers all over the globe, has upgraded and replaced its present system with IBM BladeCenter. The reasons to choose IBM BladeCenter are IBM’s advanced technology and postsales services. Inbox, Business Partner implemented the whole solution. IBM BladeCenter is designed to offer reliability, flexibility for growth and cost effectiveness. UAN: 111-IBM-IBM, Website: www.ibm.com/pk, e-mail: ibm_pakistan@pk.ibm.com IBM PAKISTAN / BUSINESS PARTNER NEWS IBM TIVOLI Express Software Roadshow IBM held IBM Tivoli Express Software Roadshow in Karachi and Islamabad on May 30 and 31 respectively. Jean Michel Doudot, Tivoli Storage and Security Sales Manager, IBM CEMAAS, and Abdul Mulla, Tivoli Security Technical Pre-Sales Specialist, IBM ME, the two Tivoli experts presented on various topics including, Tivoli Monitoring Express, Tivoli Storage Manager Express, Tivoli Provisioning Manager Express and Tivoli Identify Manager Express. IBM Business Partners, Inbox, Si3 and LMK Resources setup their stalls and demonstrated their solutions developed on IBM Tivoli platform. This event was attended by IBM customers, prospects, IBM Business Partners and received positive feedback. Tivoli Express Software delivers Backup & Recovery solutions, IBM LOTUS Innovations for People Productivity IBM recently organized a roadshow on IBM Lotus Innovations for People Productivity on June 13 and 15, in Karachi and Islamabad. The main speakers involved Mike Hayward, Regional Technical Manager Lotus, IBM CEMAAS, Sabine Nagl, Technical Sales Manager, IBM CEMAAS, Jason Hatch, Lotus Technical Lead, IBM NE, and Shoaib Nizami, CEO, CorporITS who gave their presentation on, Lotus Strategy & Future, Messaging & Collaboration Solutions for Your Business, IBM Lotus & Microsoft – Myths & Realities, e-Forms, Lotus Domino 7.0, Web Content Management, and Portal Solutions. IBM Business Partners, Sajid Latif, Business Unit Manager of LMK Resources presented on Process Automation, and Shoaib Nizami, CEO of CorporITS presented on CRM. These Business Partners also setup their stalls in both cities. In Islamabad, Infotech displayed their solutions. Both the cities received huge crowd of IBM customers and prospects and an absolute positive response from all. First IBM Product LifeCycle Management Solution Business Partner in Pakistan Ultimate CAD Solutions Pvt.Ltd. has been appointed as the first IBM Business Partner for the remarketing of IBM PLM (Product LifeCycle Management) Solutions. UCS is a technology company providing solutions and services to the CAD/CAM industry of Pakistan. Indus Motor Company has implemented CATIA and Honda is in the process of implementing CATIA. The PLM solution set links enterprise technology islands into a powerful network for nurturing new ideas. It breaks down the silos between different companies within your value chain, increasing the rate of information exchange and interaction between the Desktop Management solutions that provide Problem determination and Secure Accessibility. people who drive a business forward. As one of the software applications that lies at the heart of the PLM solution set, CATIA is the cornerstone of true integration between people, tools, methodologies and resources within an enterprise. Its unique Product, Process, Resource model and workplace approach provide a fully collaborative environment that fosters creativity, knowledge sharing and the communication of threedimensional (3D) product and processcentric definitions. The ability to capture and reuse knowledge embedded within CATIA facilitates the implementation of corporate design best practices. It also frees end users to concentrate on enhanced creativity and innovation. IBM Participates in 4th e-Banking Conference IBM recently participated in the annual 4th e-Banking Conference organized by Total Communications, held in Karachi, in association with several banking entities. Humayun Bashir, Country General Manager, IBM Pakistan, gave the opening comments in which he briefed that Banking is the necessity of a country and e-Banking is the new line of business that has given a new shape to the banking sector and is integrating Pakistan in the global economy. M. Shoaib Khan, Territory Sales Manager, IBM Pakistan, later on presented an informative session describing the SOA architecture, IT and Business challenges to create a multichannel access, and how IBM WebSphere software can help the customer to extend SOA with it. Other speakers of the event were Ishaq Khan Khakwani, Minister of State for IT & Telecom, Pakistan, Noman Saigal, Advisor to Chief Minister on IT, Yahya Waliullah, Secretary IT, Sindh, and others. System p5 and ORACLE RAC Event IBM together with Oracle arranged a seminar on July 4 and 6 in Karachi and Islamabad. At these seminars, IBM and Oracle experts introduced two leading technologies and demonstrated how IBM System p5 and Oracle Real Application Cluster’s combined benefits empower businesses of today and the future. Humayun Bashir, Country General Manager, IBM Pakistan and Samina Rizwan, Regional Director, Oracle Corporation, SAGE West, in the introductory presentations in Karachi and Islamabad respectively shared the IBM and Oracle relationship. Michael Paier, Director IBM System p, CEMAAS, and Yaser Sehbai, Sales Consultant, Core Technology Solutions, Oracle Corporations, SAGE West, and Shabahat Ali Shah, Sr. Technical Consultant, Core Technology Solutions, Oracle Corporation, SAGE West, gave presentations on System p5 and Oracle related topics. This seminar was attended by IBM customers, prospects and received a positive response overall. Storage ThirstDay IBM’s fortnightly storage event `Storage ThirstDay’ has started taking place. Two of such events have been organized where prospects and representatives from business partners were briefed about IBM’s newest storage offerings. The key advantage prospects have been gaining from this effort is getting the expert opinion of assessing, planning and executing storage based solutions. Business Continuity and Disaster Recovery plans where storage plays the pivotal role have been discussed in detail with the prospects. This event is a focused session for the prospects where they can discuss their own infrastructure environment, its bottlenecks and plans. IBM adds value by suggesting them the ways they can simplify their IT infrastructure, make it more available to business processes and managing information thorough its entire lifecycle. This session is IBM’s continued effort to help customers in making more utilization of their IT infrastructure and get higher return on their investments. For your reservation in the next session please dial: 111-IBM-IBM, 021-2799295 or contact our business partners. Business Partners Certifications Following IBM Business Partners have completed the professional certifications. Abad Ahmed Rizvi Inbox – Storage Technical Solution Fahar Kaleem InfoTech – p Series Technical Sales Support Imran Ahmed Inbox – p5 & pSeries Technical Sales Support Jahanzeb Afzal Inbox – iSeries Technical Solution Kashif Yar Inbox – pSeries Technical Sales Support Mansoor Ahmed InfoTech – p5 & pSeries Solution Sales Sadia Mohammad IOP – p5 & pSeries Technical Sales Support Salman Zaman Inbox – IBM certified for On Demand business, Solution designer V2 Salman Zaman Inbox – IBM Content Manager Shaikh Mohammad Imran IOP – pSeries Technical Sales Support Shaukat H. Khokhar Inbox – pSeries Solution Sales