Country Brief
AT&T in Vietnam
In 2006, AT&T extended its global business to Vietnam through an
agreement with the Viettel Corporation. As a result of this
collaboration, AT&T is able to offer a range of advanced networking
services to multinational enterprise customers. In 2007, AT&T
added to its existing representative office in Hanoi with the
opening of a new representative office in Ho Chi Minh City.
About AT&T
AT&T Inc. (NYSE:T) is a premier communications holding company.
Its subsidiaries and affiliates – AT&T operating companies – are
the providers of AT&T services in the United States and around the
world. We have built a solid reputation with over 130 years of
excellence. Offering a wide range of networking services and
customized solutions, catering to the needs of multinational
customers with MPLS-based services in more than 182 countries
via over 3,700 services nodes.
Services
AT&T offers a wide range of advanced IP and networking solutions
that provide reliable, consistent and seamless global reach and
performance to multinational corporations. The service portfolio
includes:
IP & IP VPN
AT&T IP Virtual Private Networks provides secure business
network and data networking services. VPN solutions include IP
Virtual Private Networks and Internet access which facilitate
powerful IP networks and effective networking solutions.
Network & Infrastructure
AT&T has a representative office in Hanoi and Ho Chi Minh City. Ho
Chi Minh City is also the location of an advanced Multi-Protocol
Label Switching (MPLS) IP-based global node. AT&T is collaborating
with Viettel as our local service provider in Vietnam to serve our
customers.
“We are extremely grateful for AT&T’s ongoing
support of Christina Noble Children’s Foundation
(CNCF) in Vietnam. With the funding from AT&T,
we are able to give more abandoned children in
Vietnam their childhood back. This generous gift
will help us continue our campaign for children’s
rights across the world so that they can all enjoy
the benefits of a happy, healthy and safe
childhood.”
– Nicholas Pistolas, Director of Christina Noble Children’s Foundation
(CNCF)
VIETNAM
Ho Chi Minh City
Global Node
AT&T in Vietnam ________________________________________________________________________________________________________________________ 2
Data
AT&T Data Services includes an array of data products to improve
business data communication including MPLS-based IP-enabled
Frame Relay/ATM Solutions, Enhanced Virtual Private Network
solutions and AT&T Virtual Private Network Solutions. AT&T also
has a range of dedicated data networking options, including
Frame Relay, ATM and Private Line services to serve its business
customers in Vietnam.
* Services provided in collaboration with Vietnam-licensed operators
Access
AT&T Access Services offers dependable global data and Internet
services as part of the AT&T suite of networking services.
Customer Support
AT&T’s customers in Vietnam are supported by AT&T’s Worldwide
Customer Services Centers in Singapore, Hong Kong and
Cyberjaya. All Centers are manned by industry-leading networking
professionals, of which around 70% are Cisco-certified (CCNA,
CCNP, CCIE) and providing customer support in many languages.
Our Asia Pacific Centers achieved a high level of customer
satisfaction in 2009 and 2010. Furthermore, AT&T BusinessDirect®
portal provides a secure, convenient and reliable way for
customers to access their accounts and manage their services
online – anytime, anywhere. In addition, AT&T monitors the entire
network environment, from the global backbone network to
access lines and customer premises equipment. A single point of
contact is available 24 hours a day, 365 days a year, holidays
included.
Contribution to the Vietnamese Community
AT&T supports the Christina Noble Children’s Foundation (CNCF)
to help improve the lives of impoverished children in Vietnam.
Founded in 1991, CNCF is an international organization dedicated
to helping children in need with education, medical care, social
opportunities and job placement assistance. Over the past four
years, AT&T employees and the AT&T Foundation have donated
US$50,000 to support CNCF in Ho Chi Minh City and neighboring
provinces.
Hanoi
AT&T Vietnam Ltd.
Hanoi Representative Office
2nd Floor, 63 Ly Thai To,
Hoan Kiem District,
Hanoi, Vietnam
T: (84) 8 3520 7608
F: (84) 8 3520 7604
Ho Chi Minh City
AT&T Vietnam Ltd.
Ho Chi Minh City Representative Office
Saigon Tower, 16F
29 Le Duan, District 1
Ho Chi Minh City, Vietnam
T: (84) 8 3520 7608
F: (84) 8 3520 7604
E-mail: rm-sales.vn@ap.att.com
Website: www.att.com/ap
© 2011 AT&T Intellectual Property. All rights reserved. AT&T,
the AT&T logo and all other AT&T marks contained herein are trademarks of
AT&T Intellectual Property and/or AT&T affiliated companies.
30/11/11